pool was great, the breakfast was great, the staff was very hospitable, and the rooms were

breakfast was delicious

it was ok breakfast could have been better

breakfast was in a bag they should state that online i was really wanting hot breakfast instead but

breakfast was a bottle water with an small coffee cake and juice box and cup of cheap fruit all in

the pool was closed for

breakfast was ok, location a little far out

pool not open

breakfast is good. accommodations were great as always

that i could walk right to casino. plus room was clean and staff was very nice

there is no gym

the pool was too cold.

the bed, and breakfast was excellent.

great location, and very comfortable beds! breakfast was great!

door wont shut, had to use the doorkey to block the lock to be able to shut it, there was no parking, lot completely filled

wifi was a+ rated never slow and it was a full house that night

it would be nice to have a jacuzzi....the pool is nice but a jacuzzi would be ideal.

breakfast was excellent

the pool was cold , me & my daughters were freezing lol

and also they claimed that the pool was heated and it definitely wasn’t it was very

hotel was very clean, pool was small but very nice, staff was nice. would book again

stayed at a cabin for 3 nights for a better price that had 2 bedrooms, 2 baths, hot tub and full kitchen and decided to stay and extra day on our anniversary so i used booking

breakfast was great and it was in a great location

breakfast was great!! staff very friendly

the staff, especially the person making breakfast was very nice and polite.

didn't take advantage of breakfast. i'm a late sleeper.

breakfast was awesome and the training facility that we used within the hotel was great as well

breakfast was good

great breakfast and clean room friendly workers

nice breakfast and clean room nice lights

nice breakfast with a lot of variety that changed every day

was baseball night and packed, i want the kids to have fun don’t get me wrong but they was running up and down the halls and in the rooms

travel baseball teams on the weekend. kids being rowdy in common areas.

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

they didn’t give us the rooms we booked.. i had to sleep on the floor with the kids

the pool was a bit small & you has to pay for breakfast.

breakfast was great. great stay.

you had to wear shoes from the pool to your room and the pool was pretty chilly.

the pool could have been bigger

pool water was very cold.

the breakfast was not a continental breakfast but a full hot breakfast.

the gym was also small but well equipped and comfortable to use

booked the king spa room for a relaxing night away for some quiet time and just to really relax

the location and letting adults take their coolers into the pool area

love staying here the kids enjoy the pool and hot tub and they offer great food and drinks included with the stay

my kids loved the pool and the free food and pop

i enjoyed working out in the fitness center.

staff was very helpful and friendly, hotel was very clean and presentable, had a very nice gym the room was very nice with a comfortable bed

was advertised as having a 'pool' and 'heated pool' on a separate line which led me to believe there was a hot tub of some kind

the breakfast was great

pool was open until midnight & that made us very happy as we didn’t arrive until after 9pmstaf

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely will be

breakfast is really sparse.

breakfast was very poor.

their pet fee is pretty reasonable

was great except for breakfast

better breakfast

i really enjoyed the breakfast in the morning

it was clean, comfortable, staff was excellent. my only issue was the breakfast.

clean, spa bath, decent room very clean

location to everything and the breakfast

breakfast was not the greatest. the tv was a bit small.

i was offered a late check out of 1pm because they knew that i might not finish my exam until noon and that gave me

the staff was awsome and amazing with kids

the breakfast lady was amazing as well

the kids running around the hallway all hours of the night. not the hotels fault though.

teenagers and kids were knocking in doors and running up and down the hall on the 3rd floor and then in the pool

the breakfast that was available was very good as well

breakfast was amazing

breakfast buffet was outstanding

the pool was closed because of the current virus situation but its totally understandable.

our bed was comfortable and the pool was nice and relaxing

breakfast. 12pm checkout. pool open until midnight.

i loved the pool and clean rooms.

i really enjoyed the pool and hot tub

the restaurant and bar was closed which i was not told until checking in.

i really liked that there was a wet bar available on site

we unfortunately were right across the hall from the laundry facility or housekeepers closet

always clean, friendly and accommodating staff. grandkids love the pool.

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in a derogatory way about me and asking

i didn't get into the swimming pool so i can't answer that question.didn't use wifi.

the carpet needs to be cleaned. the pool is outdated and needs to be cleaned

breakfast and location were both great

breakfast was great

pool not running

pool heater was not working that was disappointing because i chose a hotel with a pool for my

pool was just ok

was close proximity to where we needed to go and they were gracious enough to allow us a late check out

breakfast and very friendly staff who cared to amend their services for our needs

never used but they have an inside pool and a gym

friendly staff and good breakfast ud83dude0b

they also have laundry room

i love the property everything was so clean.. breakfast delicious..

we also liked the hot breakfast that was served and the variety they had

the pool could use more supervision for kids

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh cookies at desk when we arrived, beds were comfy

very nice room and great breakfast. staff was friendly!

we have three kids would have been nice to have known

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there and find out there was no

we have three kids would have been nice to have known

the free perks! was given two $12 passes to the hotel bar with my room key!

too many xtra charges for room service.

the best part was the room with its amenities such as a foldable bed in the sofa and a mini-kitchen

good gym and the self-laundry facilities

the pet fee was for the entire stay rather than per night

the room was well designed. having a small kitchen is a great addition to the room.

the free breakfast is a plus the pool area really nice

clean, comfortable room. gym area was nice. staff was helpful.

due to covid-19 we did go to some areas such as breakfast area and swimming pool.

the room our kids got was not very clean

pool was clean

loved the indoor bar / restaurant

the pool was nice

the pool was fun for the

breakfast was great and the staff was friendly, helpful and amazing

the pool was perfect the room was clean a and the beds were very comfortable night staff was very

the pool and exercise room was closed but for repairs

the gym was awesome and has two peloton bikes

bar was awesome

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

modern new comfy hotel with great vibe - great bar and food

rooftop bar had excellent downtown views

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn't call it a pool since its been filled in with concrete and the fire alarm was

com and asked the guy if it had a swimming pool and he said yes it did that it was out side pool

where the pool is supposed to be located is now a large hole filled with rocks

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

the fridge was leaking all night .had a lil pool in the middle of the room

the fitness center was also so hot 3

room service was a little hard to figure out

there was a fitness room and restaurant/bar on site

workers, room service personnel, and valet was exceptional

bar and restaurant was very nice

free breakfast is served in the bank vault

the kitchen was a plus

loved the converted bank building. really nice room with a kitchen. excellent value.

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

the service at their bourbon street bar was very slow!

the rooftop pool!

the hotel was beautiful and the new pool was pretty nice.

had drinks at the bar before our events

the windows were boarded shut due to riots near statehouse, no bar or restaurant open??

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

huge gym. veey nice receptionist.

pool too deep for younger children

my kids also really enjoyed how pleasant they was

staff was very helpful room service was amazing.

did not try breakfast or the gym, my friend and i were on a road trip and only stayed one night

the breakfast was ok!

the breakfast was good,and the bed was nice and comfortable

my kids were really looking forward to going swimming, the parking lot was very small on our side and

not have breakfast

breakfast was pretty good too

access to the gym down the street and the room was great

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

staff was super helpful, enjoyed the gym offered with our stay. great addition.

off site gym partnership

the guests have access to a gym which is offsite

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

not enough towels bar and restaurant close

small room. poor wifi service.

pool was 8-foot deep and very clean

pool was a plus for kids

after a long drive, i thought i had booked an early check in

no one told us the that breakfast bar wasn't open during the week and that we had to pay for our breakfast

they had a restaurant and bar in the hotel

in the lobby, the mindfulness coloring coasters and sheets with colored pencils available at the bar and in the restaurant, and the cards placed in the room on the bed and in the bathroom

great gym

no kids running through the hallways

main reason we selected hotel was based on location, so didn't realize that breakfast was included

i wish they had better food selection for the kids and more variety at dinner/snack time.

very friendly staff, clean rooms, great food, and kids loved the pool and hot tub

kids enjoyed the pool

the kitchen and bar as well as the breakfast was delicious

wifi slow, no breakfast

it met my expectations. rooms with excellent infrastructure, gym good.

breakfast in the morning was also superb

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

they went out of their way to accommodate checkin and were ready for the onslaught at the bar when the concert was over

it was clean and had a good gym. the location was great.

the size of the pool area was very small for the size of the hotel

the room the gym and pool

room service folks were very friendly and made sure my dinner was to my liking before leaving

the room the gym and pool

location, staff, safety, swimming pool was beautiful and very clean rooms

breakfast was great location right nexxt to the convention cneter makes this a prime location.

breakfast was very nice and the staff were quick to respond

breakfast room did not have orange juice for two days.

breakfast was yummy

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

bar in the hotel could be a little bigger and better service

breakfast at the soul bar was delicious

location! breakfast/coffee bar, decor, service

eating at the bar was not very comfortable

gym was clean and well equipped

the indoor pool .

the decor and the clean condition of the hotel. also free parking.

my parking was right there in front of the hotel, and i was on the third floor my room was right by

they have a bar and breakfast in the hotel which was convenient

uncomfortable beds and small indoor pool for paying over $300 expected better

great amenities - gym, pool and patio area, buffet breakfast was delicious with many options

the cleanliness the free breakfast the shuttle service

very clean, nice pool, nice workout area, walking distance, great parking.

the staff and breakfast is also great

kids enjoyed the pool area

the fitness center has new, nice equipment

the bar had a funky smell to it. did not want to spend time there.

the bar wasn’t my favorite. one small vodka soda was $20….

a lot of restaurants, bar and activities

due to covid the beautiful bar was closed and we could not use the free bikes

also, the pool had a little bit of diet on the bottom

the pool wasn’t open.

breakfast was excellent

small pool

pool was closed and i was there a couple weeks prior and it had been down then

check-in at bar was unique, room was modern, view was great

in at the bar giving all your personal info while people are standing by you ordering

vibe and atmosphere at the bar was awesome

liked bar and lounge area.....liked everything in room...

the bar the location is top notch.... the room are great

still advertised “free breakfast”, which is one of the reasons why i stayed

only thing we could say that needed changed would be the pool needs a heater

very clean staff fantastic breakfast good

bed was very comfortable and the pool was open

the pool was very clean but kinda too cold for my liking but my kids played in it for over 2 hoursso no

rooms were very nice! the hotel was clean. just wish the pool was open

gal was very friendly we requested a late check out by calling down to the front desk

they have a wonderful free breakfast and the hostess was so friendly

we are old. some of the kids racing at 10:30 pm were irritating.

cleanliness, pool was clean and nice area, staff was friendly and helpful

breakfast and the pool.

was exceptional, from the breakfast to the pool and room were more then i expected

the 24-hr exercise room - albeit small - and swimming pool a great respite

breakfast was really good nice variety of breakfast items to choose from

also 24hr gym was amazing as well

pool closed (not property’s fault)

the pool was not warm, but besides that is a great place!!!

pool table is run down and food choices are poor(microwave)and beyond overpriced

their bar is phenomenal , great drinks and tasty food

the bar is beautiful and the outside deck with live music was so much fun

cleanliness & the room with the full kitchen. very comfortable bedding.

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

it felt more like an apartment building with the gym, pool, outdoor seating areas, bar, etc

love that the room was large and had a kitchen area and a couch area

we were upgraded and loved the kitchenette

my kids loved the free breakfast: there weren't many healthy choices but it was convenient

coffee bar was very much appreciated

pool very small

the parents didn't have their kids behave which led to them running up and down the hallways all night

beautiful hotel with friend staff, breakfast and a bar

the pool

the gym is small & not really functional plus the pool looked cloudy

the pool was nice and warm

very pretty pool area

comfortable bed. nice and friendly staff. clean. my son loves the continental breakfast.

the rooms and food were delicious, we loved to have the option to order room service, it was fast and delicious

the fitness equipment was in inoperable shape

on bed was very thin, and unfortunately the hotel restaurant and bar is currently closed due to

lounge & the bar area were pretty nice

the front desk person didn't give me any information about breakfast or room service

the outside is very well kept, simple parking

that the breakfast was too early

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much everything from downtown to the

could have used 4 chairs in the kitchen

the pool area is small

the rooms and pool.

last night of the stay it was overtaken by families with kids

great breakfast!

well laid out and comfortable and quiet for sleeping even when halls were filled with loud hyper kids

shuttle service and front desk staff were excellent

no continental breakfast and a sub standard gym

didnt have any breakfast . if they can add that would be great.

free airport shuttle.

free shuttle from the airport took over 50 min to pick us up

friendly staff. free shuttle to airport

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my own meals

very clean, good breakfast,

the room was so clean and we loved the pool and the tiny kitchen

the breakfast was a bonus and nice to have it along with coffee and beverages

hotel, fire pit outside, half basketball court, grills to cookout, pool in separate pool house building but connected or you can walk outside to get to it

the room was clean and the pool was decent enough for my kids to blow off some steam

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility was not open the place was really dirty the breakfast was

did request late check out and apparently it wasn't noted so i did receive a knock on my door but the gentleman

everything even the breakfast is good the staff is amazing and the beds are so comfortable

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds made shoddily; around toilets

i wish the shuttle went to the schottenstein center.

oh yes the breakfast bar was on point

free airport shuttle and cleanliness.

excellent shuttle service to airport. quiet room.

with another hotel and was left stranded for 3hrs at the airport when i learned the didn't offer shuttle service

breakfast was the best we have had. nice area.

of bathroom 119 was swollen from previous water damage i was left at the shuttle area at the airport for 1 hour

the fire place, pool and gym were all a bonus

pool could stay open later

the gym didn't stock workout towels or water.

loved the spa room and everything was nearby. even got an oil change.

the spa tub was awesome!

next time we'll use the fitness room and pool

pool closed, and road construction made access in and out tricky.

breakfast, pool,room