the swimming pool for the kids, and the close location

friendly staff and good breakfast ud83dude0b

the staff was nice and helpful, breakfast was good

the breakfast was very good

the staff were friendly and accomodative. i also liked their breakfast.

very nice room and great breakfast. staff was friendly!

of the reasons that we booked this hotel was because it had a pool and fitness center

pool was great

the pool could use more supervision for kids

yes the breakfast was excellant

nice breakfast and clean room nice lights

the breakfast was really good.

breakfast was awesome and the training facility that we used within the hotel was great as well

the guest laundry facility had 1 washer and dryer out of 2 working

she even greeted me by name the next morning at breakfast

i enjoyed the breakfast bags

the pool was crowded but fun

no breakfast

good breakfast clean friendly staff

me and my family, close enough to all the attractions but far enough to avoid traffic, pool was great

com and asked the guy if it had a swimming pool and he said yes it did that it was out side pool

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

where the pool is supposed to be located is now a large hole filled with rocks

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn't call it a pool since its been filled in with concrete and the fire alarm was

the fridge was leaking all night .had a lil pool in the middle of the room

the complimentary breakfast is fantastic with a lot of choices and delicious food

there was no problems and the breakfast selection was nice

over all my stay was amazing. breakfast is excellent, there is quite a variety to choose from.

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in a derogatory way about me and asking

came to relax for an evening away from responsibilities the pool and jacuzzi in the room just made this perfect for us

pool heater was not working that was disappointing because i chose a hotel with a pool for my

breakfast was great

nice gym

clean, complimentary breakfast

the room was great, loved the pool and workout facilities

i did not like that there was no hot breakfast. but i understand due to covid19.

very clean has a gym breakfast inckuded dog friendly

breakfast was pretty good too

noisy with kids and dog

my kids were really looking forward to going swimming, the parking lot was very small on our side and

free wifi was good

room was nice, the staff and room service make your stay very comfortable

small room. poor wifi service.

a bar with food and a pool table

wifi was super slow.

front desk staff was amazing and we were very happy with the rooms and breakfast

it had a nice pool and exercise room

great breakfast

and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast, exercise equipment, free parking and the ability to purchase late night snacks,

breakfast was delicious the room was laid out nicely, it was clean and well maintained

pool temperature was a little chilly. not terrible, but could have been like a degree warmer.

just all-around easy. liked the free wifi, pool and the free hot breakfast.

very clean staff fantastic breakfast good

pool was not heated at time of stay

the pool closes at 9:30

had a early check in option that i believe would make things a lot easier for people who travel at random

breakfast was a bottle water with an small coffee cake and juice box and cup of cheap fruit all in

for a nice small breakfast, it was very good

breakfast was delicious

the breakfast was good with several choices that were kid-friendly

didn't like how the pool was occupied by children most of the night

just the pool having to be reserved.

kids running up and down the hallway making a dog bark and bark and bark

we enjoyed everything even the breakfast was delicious!

crackers for my kids

gym is poorly maintained

the room was nice. the beds were comfortable. the breakfast was great with hot food.

we were grateful for the moderate pet fee so that we could bring the whole family

the 24-hr exercise room - albeit small - and swimming pool a great respite

also 24hr gym was amazing as well

we found & booked the holiday inn express and caught the shuttle at the airport

i did not get room service my last day before i checked out

the hot tub and the pool

pool could stay open later

nice breakfast. fast wifi.

there was no coffee @breakfast sat. they forgot to make the wakeup call we asked for on sun.

service, gym, breakfast, pool/hot tub

the breakfast wasnt that great and there wasnt much of a selection

i also enjoyed the heated pool and spa, which made it nice to get some exercise and refresh myself,

rooms were very clean and the pool/ hot tub area was very well kept

there is also a gym which i did not use

swimming pool was not open and the dryer in the laundry facility was out of order.

the gym is small & not really functional plus the pool looked cloudy

friendly staff, pool was great, room was clean and comfortable

gym was subpar

the casino and track was walking distance

loved that the hotel was connected to the casino

friendly ,easy access to casino

our family has 3 kids, so the bunk beds worked out really well for us

the pool would have been open later

definitely loved the room had everything that i needed, including a full kitchen and a king size bed, which was definitely wonderful

did the best they could with breakfast, with covid restrictions

there is also laundry and the receptionist have coins to change

site indicated $20 pet fee yesterday when this room was booked online

the pet fee was for the entire stay rather than per night

was clean, quiet, extremely comfortable & shuttle service to airport free of charge

i loved the small kitchen with the bar stools, the large bed and pull out couch as well as the walk in shower

fabulous breakfast!

kitchen was very bare

shuttle stopped running at midnight

fitness room ok

) hot breakfast

it's very clean, the rooms are spacious & comfortable, excellent location, airport shuttle, & complimentary (& yummy

clean, kids enjoyed the pool, staff friendly, spacious bathroom

the pillows were soft. great fitness center. convenient location.

parking lot was almost full, but we found a space

away bagged breakfast is a good idea; however the yoplait 'yogurt' is not nutritious

close to cmh, with an excellent breakfast. nice staff.

clean , close to airport and a 24 hour airport shuttle

neutrgenia products and airport shuttle

shuttle service

shuttle service was great, and the location of the hotel put it no more then a mile away from where

pool is very small and the gym is not well-equipped

shuttle to airport close to airport pleasant decor

very close to the airport and the 24:hour shuttle

the pool was closed

the gym is missing a few basics eg

the swimming pool was dirty

no room service, elevators didn't work well.

also ordered room service but person i spoke with forgot to ask for my room number

er an hour), and compensated us for the meal

get that bar back up and running plz

room

too many xtra charges for room service.

friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location;

the room was spacious. the kitchenette was great and the location was near many essential

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

the free breakfast was nice and included bacon and hard boiled eggs - not just toast and pastries

breakfast was good

they also had a complimentary breakfast that was awesome

room service for the duration of our stay nor did i opt out

the fitness room was just right, space and machines for an adequate work out away from home

(i'm 58 yrs old and was with my kids

you had to pay for wifi access, limited menu for room service that was a little expensive.

m 58 yrs old and was with my kids

the outside is very well kept, simple parking

clean, dinner and breakfast included

breakfast and location was great

that the breakfast was too early

at least 3)

free breakfast was excellent! personally made omelet. clean spacious rooms.

the swimming pool wasnâ ? ? t open, and kids ran the halls

for shuttle to airport 20 minutes

we were happy with shuttle service to easton

pool

was clean and the shuttle driver was kind, as well as the staff who checked us in very late in the night

no breakfast

the hotel has a swimming pool and a gym

friendly staff. free shuttle to airport

a free continental breakfast would of been nice.

on the way to the room staff had the laundry room door open and there were people standing outside of the laundry room talking to the

oh yes the breakfast bar was on point

the shuttle drivers

in-room coffee maker didn't work and i wanted a cup before i was ready to go downstairs for the breakfast

free airport shuttle and cleanliness.

the rooftop bar was nonexistent

the pool was amazing the room location the view from my window

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

no pool :

had drinks at the bar before our events

did not have a shuttle to the airport

breakfast good and nice selection

the room was so clean and we loved the pool and the tiny kitchen

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my own meals for

breakfast with some amazing scones and variety of choices! staff was also excellent!

great property! clean spacious rooms, warm pool for the kids, free parking!

gym is poorly equipped & pool out of order.

too rough of kids were playing in the pool ships be a sign no real rules at all enforced

was comfortable and we like the french doors between the two rooms since we travel with kids

did request late check out and apparently it wasn't noted so i did receive a knock on my door but the gentleman

the kitchen was a plus

i believe it is the only columbus downtown hitel with a full kitchen

bed was so comfortable breakfast bar was delicious

bed was so comfortable breakfast bar was delicious

great location, nice breakfast and helpful, friendly staff.

bar and restaurant was very nice

the fitness center was also so hot 3

free wifi

is very elegant, the room service has a pepper crusted ribeye that is something special, employees we helpful and very

drinks at the bar and starbucks drinks

clean and quiet. had a nice breakfast. paid what we expected for a hotel like this.

it would be nice if you had shuttle to the convention center

nice pool and breakfast

convenient shuttle on schedule to go to airport

breakfast was good. staff very friendly

shower floor was really slippery my kids fell twice and water pressure was not good at all

was closed, gym was closed, tv had like 5 channels that worked

the shuttle drivers were courteous, prompt and safe.

clean and convenient. kids liked the relatively small pool. good breakfast.

one of my favorite features was the free airport shuttle, which made getting to and from the airport so easy and stress-free

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

access to the gym down the street and the room was great

off site gym partnership

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

the guests have access to a gym which is offsite

the gym was awesome and has two peloton bikes

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

bar was awesome

the bar upstairs had a fabulous view, was intimate and comfortable, great service

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

i travel with swim trunks and used the hot tub in the pool area

call or send out a memo explain to your guest that the pool lid closed until future.

it would have been nice to be able to order room service

no room service

room service menu, but no prices

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

pool and fitness center were small relatively to the hotel

very secure hotel, key cards are needed to access rooms, pool, fitness room and the elevators

my kids where amazed by this

breakfast was great kitchen was nice and staff was wonderful

staff was very helpful and the hotel bar/kitchen was top tier

have been reinvented nicely as has the bar area and reception

in the lobby, the mindfulness coloring coasters and sheets with colored pencils available at the bar and in the restaurant, and the cards placed in the room on the bed and in the bathroom

the kids thought the pillows were to hard.

they don't have a pool my kids love to swim they was so mad they couldn't.

gym did its job

due to covid the bar closed at 10pm.

there was no breakfast very disappointing

i was disappointed that the main restaurant was closed and that room service was unavailable.

breakfast not included

eakfast, parking, etc)

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

kids running and screaming every where

gym not available.

were very noisy rowdy kids in the next room-kept us up late and woke us up very early in the morning

room service was fantastic and friendly

great staff, clean hotel, awesome breakfast!

i was traveling with three young kids by myself, and i loved how close it was to the convention center without being connected

the breakfast was exceptional

they loved the pool and the breakfast

breakfast was very nice and the staff were quick to respond

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

eating at the bar was not very comfortable

the breakfast did not start early enough

breakfast at the soul bar was delicious

snacks and drinks at the mini bar in room were a little on the pricey side.

gym was great, even had peloton bikes

you offered foods that needed heating up, but didnt have a microwave available in the breakfast area

allowed me to have a late check out

our room was across from the pool so it was a little noisy

was as expected, room was very clean, all staff very friendly and accomodating, breakfast was great

the kids enjoyed making their own waffles

i would have liked the water in the pool to be a little warmer.

i really liked that there was a wet bar available on site

didn't like that the bar was closed

breakfast. 12pm checkout. pool open until midnight.

the staff, the pool , but the bar was my favorite.

breakfast was great

spa tub was in bathroom, not in bedroom as i thought from the pictures

scrumptious breakfast, luxurious accommodations, friendly staff, extremely quiet room.

the pool was under repair.

does has a small parking lot for bigger vehicles

pool was closed

breakfast buffet was outstanding

the only thing we didn't like was the pool was closed but understandable due to covid.

very clean, friendly staff, great breakfast!

was clean; free breakfast was outstanding, with many options and some differences each morning; beds and pillows

the bar had a funky smell to it. did not want to spend time there.

a lot of restaurants, bar and activities

the fitness center has new, nice equipment

due to covid the beautiful bar was closed and we could not use the free bikes

the bar wasn’t my favorite. one small vodka soda was $20….

the breakfast selection was great

i used their treadmills and the gym was also kept very clean

clean, they take pets, including cats and the food at night and the breakfast in the morning great

the pool area was very clean and had more than enough towels available (if you e frequented other hotel

the hotel has a pool and hot tub, which we were looking for

check-in at bar was unique, room was modern, view was great

liked bar and lounge area.....liked everything in room...

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

vibe and atmosphere at the bar was awesome

in at the bar giving all your personal info while people are standing by you ordering

finally the pool is nothing like the photos they show, it's a square pool that is 3 to 4 ft deep

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

advertised online that their swimming pool and work out rooms were available for use

also, the bar closed at 10:00 on a friday night

i wish they served breakfast instead of the bistro bar they have.

pool closed for maintenance wasn't told when booking

cleanliness and breakfast selection

breakfast was great. great stay.

the breakfast was scrambled eggs, turkey sausage, and an everything bagel that i had that were good

the breakfast had a good selection

breakfast was more than adequate for a budget motel. shower was great!!

breakfast was very limited, which we knew was a continental breakfast, but was less than a usual

breakfast is really sparse.

breakfast could have offer a little more selection of fruit and may be some meat

was great except for breakfast

i enjoyed working out in the fitness center.

no military discount on weekends and the breakfast was horrible!

pool is way too small for a hotel of that size

very clean, breakfast was good, and staff was nice

they even brought us pool toys for the kids to play with

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely will be

room was comfortable and clean, the location was great, good access to parking

my parking was right there in front of the hotel, and i was on the third floor my room was right by

the hotel was situated approximately 5 minutes driving, perfect for a getting ride or driving and parking in a garage

also appreciated the free parking

they have a bar and breakfast in the hotel which was convenient

location was excellent and the shuttle to the convention center was a plus.

great free breakfast, free shuttle to and from os medical facilities

only complaint was the people on our floor were letting therr kids run the halls all hours.

like having the breakfast buffet in the same area that i could get a alcoholic beverage the night before very

pool was a little to cold to enjoy.

excellent gym!

this gym was the best gym at a hotel i have ever seen

it felt more like an apartment building with the gym, pool, outdoor seating areas, bar, etc

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

patrick was very pleasant and even engaged in conversation with my kids

bar wasn’t open sunday or monday during our stay but front desk staff was able to get us cold

pool was nice

the gym water tank was empty

pool and a number of facilities were closed, although no announcement of that was made during

pool closed (not property’s fault)

there is breakfast every morning and a bar in the

liked shuttle service offered to conv site

didn't like the pool was that small and no spa

shuttle to our son’s osu graduation

smaller pool, but it still works.