the pool was crowded but fun

here are helpful and friendly they explain everything to you before you go to your room about the breakfast and asked if needed extra bedding for the sofa

the staff, bed and grab & go breakfast.

delicious wide variety breakfast

no breakfast

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn't call it a pool since its been filled in with concrete and the fire alarm was

com and asked the guy if it had a swimming pool and he said yes it did that it was out side pool

no pool

the fridge was leaking all night .had a lil pool in the middle of the room

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

the breakfast was good,and the bed was nice and comfortable

so rude especially the manly lady in the breakfast room she was very rude and she was nasty to my kids and i and i almost went off back on her but we just left worst morning

not have breakfast

our room was close r to the entry door and kids were running up and down the hallway

bed, clean room, good breakfast

couldn't use the pool

the pool

pool was a plus for kids

the wifi was easy to get into and

the room was clean. the kids enjoyed the pool.

beds,clean rooms, and living room seating area,so you don't have to eat in bed, free breakfast great food

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free breakfast, exercise equipment, free parking and the ability to purchase late night

front desk staff was amazing and we were very happy with the rooms and breakfast

the fact you couldn't go out on the patio from the pool area!!!

great breakfast

only thing we could say that needed changed would be the pool needs a heater

pool was closed for maintenance at the time

the pool was very clean but kinda too cold for my liking but my kids played in it for over 2 hoursso no

the breakfast was great, with many options for different dietary needs

the pool closes at 9:30

breakfast was not that great

very clean and well maintained staff was super nice and breakfast was excellent.

i love the pool my kids really enjoyed playing in the cold water

no towels in the pool area when i arrived.

clean, complimentary breakfast

breakfast and very friendly staff who cared to amend their services for our needs

cold pool

pool was closed

location. the breakfast lady was great

breakfast was great. staff was excellent. property was very clean.

the carpet needs to be cleaned. the pool is outdated and needs to be cleaned

the breakfast was great! the bed was very comfortable and pillows too :)

i didn't get into the swimming pool so i can't answer that question.didn't use wifi.

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in a derogatory way about me and asking

friendly front desk ladies, nice pool, comfy beds and good hot breakfast.

used the gym every day, while small it was awesome to break and sweat and do a workout while on the road

pool closd

was great and the kids enjoyed the pool

breakfast ok, nothing to write home about, but not too bad

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn't want

pool was a little dirty

staff was friendly and the pool is open all year round

hotel employee was an amazing breakfast host. he made sure i had everything i needed.

also 24hr gym was amazing as well

very clean, great breakfast

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh cookies at desk when we arrived, beds were comfy

thought pool water was what burned our eyes, but us adults didn't swim

we asked for and received a late check out

pool didn’t have towels and had a bugs floating in the water.

the pool could use more supervision for kids

were there after a snowfall, and the parking lot hadn't been cleared very well which left very limited parking

ordering room service

nice breakfast. fast wifi.

gym was decent

the parking selection is my only complaint.

service, gym, breakfast, pool/hot tub

there was a free breakfast but we were leaving at 3:30am that next morning so they had carry out bags for both my

the pool was great and in working condition

there was a good selection of breakfast options including 3 different types of cereal, waffles, eggs, & sausage with multiple

so glad there was a hot tub so i could relax while kids played in pool

breakfast was good

the breakfast was great, staff was very nice

the guest laundry facility had 1 washer and dryer out of 2 working

nice breakfast and clean room nice lights

she even greeted me by name the next morning at breakfast

longer breakfast during the weekdays

i absolutely loved the kitchen & how homely the room felt.

the free breakfast was nice and included bacon and hard boiled eggs - not just toast and pastries

pool was nice

the breakfast area was small

gym was subpar

it wasn't free breakfast as advertised

spacious lobby breakfast area, excellent gym!

staff was amazing and very helpful. pool was a plus. very hot water for showers was a plus

comfortable bed. nice and friendly staff. clean. my son loves the continental breakfast.

lobby bar and comfortable seating near the fire place a nice addition

breakfast was much better than many other places

the kitchen came fully stocked, i especially liked the full sized refrigerator rather than a mini

shuttle stopped running at midnight

breakfast was too late for our early flight.

very nice breakfast buffet. the airport shuttle was easy and prompt.

) hot breakfast

would’ve of enjoyed a great breakfast. but understand the covid

fitness room ok

clean, nice and helpful staff, excellent breakfast, very good location if you want to stay near the airport

to the airport, perfect room to share with son, and there s a peloton bike in the fitness room

flight delayed. received a late check out which was very nice

here for a quick overnight stay before a flight so didn't have breakfast

the pool

also very good options when it came to breakfast

airport shuttle available

we had zero idea it was under construction, which was not helpful with my two little kids by myself

check in staff said they had some electrical issues in the pool room so it was chilly is there, kids still wanted to go swimming but that lasted maybe 25 minutes as it was freezing in there

convenient to the airport. free airport shuttle. really good breakfast!

breakfast option

was next door to the airport, had an airport shuttle and a small indoor pool for my kids to swim in

the hotel had a very pleasing entry way with a stylish seating areas, and a small bar area with some light bar type food

room is pretty costly for what it is, my only complaint is that the bar closes at 10pm and that breakfast is not included

we enjoyed the pool

the bar was understaffed apparently

pool was great, the breakfast was great, the staff was very hospitable, and the rooms were

everything other than not being able to use the pool

staffing was nice the stay was great the pool was fun ud83dudc4c the room was great

pool was decent ev charger access staff was pleasant

no accept breakfast

airport shuttle. clean, comfortable, good tv channels.

also, the shuttle taking us to the easton

bartender/ waitress was rude and inconsiderate

the fitness room was just right, space and machines for an adequate work out away from home

very peaceful no wild kids running hallways

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

we did not get to use the self-service laundry because the dryers were un-serviceable.

liked being close to the airport, the shuttle taking you to and from the airport, and will also take you to easton to shop

it provides complimentary airport shuttle service.

bed and nice hot shower in a good location and appreciated early check in

no free breakfast

no breakfast

via shuttle when we stay there

we were told the shuttle would take us to the airport we were given times to choose from and when we came to check

the hotel has a swimming pool and a gym

the dishes, stove and kitchen was dirty

pool was not open

our kitchenette had many crumbs on the floor

the free, and easy, self-parking was important for me

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much everything from downtown to the

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

quiet. airport shuttle

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

didn’t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main reasons we

it was very clean, the beds were comfortable, the room was spacious, the breakfast was great, and the staff was friendly

great property! clean spacious rooms, warm pool for the kids, free parking!

the shower was horrible wanted to do my laundry there and they had no soap or quarters

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility was not open the place was really dirty the breakfast was

the doors between the bed area and the living area - this was very helpful while traveling with kids

a late check out due to the fact i work nights , i didn't arrive until 5am and needed sleep

a shuttle/transport to our festival

only complaint was that the swimming pool area was so cold

i loved the convenience of the kitchen in the room

very clean, good breakfast,

tv remote, dishes, garbage can in kitchen, floors were sticky

friendly staff and good breakfast

yogurt or real oatmeal for breakfast

the gym was very very hot, my room smelled of cigarette smoke, the continental breakfast didn’t taste

nothing hotel and rooms very nice breakfast bar was also well stocked

very close to the airport, free parking, and free shuttle to the airport

good gym and the self-laundry facilities

room was spacious and with full kitchen appliances

the room was well designed. having a small kitchen is a great addition to the room.

the room was great, had a kitchen area with small living space and the bed was very comfortable just wish there was 4 pillows

definitely loved the room had everything that i needed, including a full kitchen and a king size bed, which was definitely wonderful

the kids enjoyed the pool. easy check in. friendly staff

great location, nice rooms, nice pool

no hot tub, no restaurant open for dinner/drinks, pool area was chilly

the room service could be added

my kids enjoyed the pool and there plenty of amenities

breakfast was also good, with a good selection of food

staff were super nice, the room was clean and spacious, and the pool was good for the kids to take a quick dip

friendly and helpful staff, clean room, adjacent to the casino, excellent breakfast.

the breakfast was good, rooms were clean

good breakfast with a large variety of foodds

get that bar back up and running plz

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

customer service excellent in all ares, check in, room service and valet

we have three kids would have been nice to have known

great staff. bar food was good.

the rooftop pool!

ousekeeping also came before checkout time

no bar service at the pool -

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

the room service menu wasn't overpriced like a lot places and the $5 delivery fee was reasonable

breakfast was adequate although not luxury, but mot more than enough options

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

large room with a full kitchen

complimentary breakfast was very good too

nice room, bar & breakfast area

workers, room service personnel, and valet was exceptional

2-hour delay on room service.

later we had drinks during happy hour at the bar at the keep

i am assuming it was a wifi issue

room service is not up to par with the rest of the hotel.

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

access to the gym down the street and the room was great

off site gym partnership

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

the guests have access to a gym which is offsite

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

too many kids

the buffet style dinner and breakfast n popcorn in lobby ud83dude0b

i wish they had better food selection for the kids and more variety at dinner/snack time.

so convenient and the hotel having a jacuzzi, indoor/outdoor pool, free drinks and food was an added bonus

guests letting off smoke bombs next to the pool on the second night of our stay.

wish the pool was a little warmer.

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra 20

great location and wonderful staff! clean rooms my kids loved the pool.

t on hot spot and they worked just fine)

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to connect

great gym

no one told us the that breakfast bar wasn't open during the week and that we had to pay for our breakfast

weren't able to pull the curtains closed in our room so the kids woke up early and it was hard to fall asleep because of the light

i also appreciated the on-site gym and the equipment they had

and bar open late for after show snack and cocktail before going to room

wonderful food in the cafe/room service. welcoming and extremely helpful staff!

breakfast was very good. easy to get to.enjoyed it. loved the lights under bed for night light

the staff at the big bar on two is attentive and efficient

breakfast not included

not very many options for room service

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

the bar upstairs had a fabulous view, was intimate and comfortable, great service

bar was awesome

the gym was awesome and has two peloton bikes

modern new comfy hotel with great vibe - great bar and food

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

kids running and screaming every where

gym not available.

were very noisy rowdy kids in the next room-kept us up late and woke us up very early in the morning

room service was fantastic and friendly

great staff, clean hotel, awesome breakfast!

i was traveling with three young kids by myself, and i loved how close it was to the convention center without being connected

the breakfast was exceptional

they loved the pool and the breakfast

breakfast was very nice and the staff were quick to respond

eating at the bar was not very comfortable

the breakfast did not start early enough

breakfast at the soul bar was delicious

snacks and drinks at the mini bar in room were a little on the pricey side.

gym was great, even had peloton bikes

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

due to covid the beautiful bar was closed and we could not use the free bikes

the bar wasn’t my favorite. one small vodka soda was $20….

a lot of restaurants, bar and activities

the fitness center has new, nice equipment

the bar had a funky smell to it. did not want to spend time there.

check-in at bar was unique, room was modern, view was great

vibe and atmosphere at the bar was awesome

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

liked bar and lounge area.....liked everything in room...

in at the bar giving all your personal info while people are standing by you ordering

wish i could get room service when i book through booking.con

my kids were very disappointed

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

the lady at the bar was nice and friendly as well

the pool room was not very clean.

bar / coffee bar employee didn't know how to make coffee.....

the pool area was clean

no breakfast

the hotel was very relaxing and the girls enjoyed the pool

did not take advantage of breakfast.

cozy bed, a good wardrobe, and a nice kitchen

love the full size kitchen appliances, the microwave and the dishwasher

appreciated having breakfast included

the staff was super friendly. the breakfast was great!

no hot tub or indoor pool

liquor at the bar was very low

the welcoming , rooms and pool

the hotel is designed to feature the bar and lobby area and provides a great social atmosphere

was great, the pool area was great, i love alofts lobbys always comfy

the pool and lounge area is very nice

didn't like that the bar was closed

pool needs a more standard temp

pool and hot tub were great...beds was awesome!!

enjoyed the pool & spa

the restaurant and bar was closed which i was not told until checking in.

i only wish we had had the time to try out the pool.

clean indoor pool

very clean friendly staff and good breakfast!

sharon the breakfast attendant was super nice and friendly, and helpful

- clean overall - free parking - competitive price - with swimming pool and gym

was a feature on the spa tub that the cover came off an sprayed water all over me and the bathroom

location to everything and the breakfast

breakfast was almost non existing. probably because of covid but still disappointing.

chose the hotel because it had a pool and breakfast

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

is so nice2, rooms are clean, very quite area, breakfast is hot and good, and very close to stores and restaurants

beds were very uncomfortable and the wifi was useless

pool was closed

we didn t realize the pool was out of order until we checked in

breakfast buffet was outstanding

kids running all over the place unsupervised

king room with sofa included a full size fridge in the kitchenette

we enjoyed our time swimming in the heated indoor pool, was surprised by all of the kitchen supplies that were provided including pots, pans, and silverware

were a few cockroaches coming from the kitchenette sink in the middle of the night

clean, loved the pull out sofa bed for the kids, the gym and pool area were amazing as well

close to downtown but provided free parking that was easily accessible

pool is the size of a postage stamp

my parking was right there in front of the hotel, and i was on the third floor my room was right by

free parking in a garage

friendly desk clerks. parking was good. close to some great places to eat.

there was a pool and 24hr gym and also free breakfast in the morning but as we were there for a music festival we didn’t

noisy kids in corridor. needs signs promoting quite as it's a shared space.

i lady who was helping with the breakfast was amazing she helped everyone with everything

kids running up and down the hallway until midnight

from the pool table and bar to the self-serve gas grills and pool, it was absolutely amazing

the pool area was very clean and had more than enough towels available (if you e frequented other hotel

the location and letting adults take their coolers into the pool area

the spa was out of work while we stayed there.

breakfast was great

indoor/outdoor heated pool and hot tub

could have used more than 1 trashcan in the room., the pool water seemed a little cold.

the free breakfast had plenty of choices to choose from

breakfast very good

been a little cheaper with the little breakfast but great place and they could have waved the early check

appreciated the shuttle to the game

amazing breakfast and soft sheets!!!

breakfast was delicious

breakfast was ok the pancake machine beer worked

central location, cleanliness, breakfast

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

our room was massive. breakfast was good. kids enjoyed the pool.

breakfast was perfect room size and bathroom products of high quality

kids running up and down the hallway not a very good breakfast

breakfast not good. nothing kids would eat. only had bagel and creamcheese.

able to use pool and hot tub because kids had puked in it

travel baseball teams on the weekend. kids being rowdy in common areas.

was baseball night and packed, i want the kids to have fun don’t get me wrong but they was running up and down the halls and in the rooms

advertised online that their swimming pool and work out rooms were available for use

pool was freezing, minor nothing big. when checking in at 3, our room was still not ready.

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

the pool area was great for the kids

pool and cleanliness6

then there was barely any breakfast put out

we had to leave at 6am so we couldn’t get breakfast

breakfast was great. great stay.