friendly staff, cleanliness and early check in.

the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have ever used

wifi was spotty but there has been an issue since folks work from home

the spa treatments were also good and the staff made our anniversary even more special by putting us in

the owners who have preserved, transformed, and improved it -- stroke of genius to bring in a bar and back bar, particularly of this quality

restaurant, gym, bar etc were closed which i understand was due to

no towels when i got out of the pool

the pool was very attractive as was the patio where we sat with coffee

also being next to the gym room was noisy one morning

facilities ( bathroom, swimming pool, and gym ) were good

the pool facilitates and gym were great

room was nice, pool was good, restaurant amazing.

public spaces for groups to gather bar area could be reconfigured fo group type sitting instead of restaurant seating

toilet was way too low to the floor and no bar next to it

the pool and gym facilities were exactly what i wanted after a long day!

the server at the bar was so friendly and helpful

the wifi connection was inconsistent..

very pleasant staff; excellent location and parking facilities

bar was deserted after the theatre

out christmas party ended just before 10 pm, so we were going to go over and drink at your bar for a while

they have a few pool toys (noodles, balls) for the kids to play with

loved the bar and restaurant

pool was well kept, made use of sauna & whirlpool

great location in uptown waterloo. pool was fantastic! staff were very friendly.

bigger kitchen area with bigger fridge breakfast should be included

the breakfast could be improved a lot, and the hotel needs some renovation

time breakfast bar wasn t open until 9:30am closed at 9:05am

breakfast was very basic. many homeless people in the area.

to be breakfast and parking included but they didn't have breakfast and they told us to park on the

serve the breakfast it s suppose to be

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

breakfast included was a great value

everything! the location, the staff, the breakfast, and our suite was amazing.

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

quiet rooms. very clean. comfortable beds. very friendly staff. free breakfast.

the free super and breakfast were great and above expectations

the portion covering the pull bar screws was dangling and thus the bar is loose from wall rot

for front desk and homewood should be proud to have madison as their employee :) enjoyed the breakfast included with our stay

pool is small to do laps. gym needs a few more machines.

breakfast buffet could be improved

nice with a small bar area, and a few food (pizza) options

some noise from kids.

excellent facilities. lots of variety in breakfast choices. very clean and spacious eating area

i really liked that there was a bathroom attached to the pool room for my kids

the laundry facility is an added bonus

service and breakfast

the guest laundry (coin laundromat) is particularly helpful

pool was very busy, lots of kids.

breakfast was typical continental breakfast

location, helpful staff, good breakfast, big room, many pillows, laundry, great restaurant next door, huge farm market nearby, free

breakfast was great

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer facilities for guest available for free

the in-house laundry is so convenient, the staff was friendly and helpful

free laundry

breakfast could have included more options

food can be a bit limiting, breakfast ends at 10 and no room service in the am

would have liked to have breakfast room service but it didn t start until 9:00 am

room service but lots of places to go to in the area so it's worth getting out and walking around

location but need room service

i would've used it for ordering breakfast and coffee in my room

great on site gym

arcades and golf and table tennis and bowling should be free and should be scheduled for each room that booked

pool breakfast restaurant room staff late check out

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

the pool is good, but they have taken out the spa

appreciated the hot breakfast in the morning

breakfast was delicious and filling

water slide at the pool is only open weekends and without it, it is just a tiny pool, so the kids were disappointed

the jacuzzi was great and the continental breakfast was good

my kids described the hotel as 'aggressivly' clean

the pool water was too warm

wifi and the tv service didn't work! also, side entrance door by the pool was not working!

we were able to book a private time in the pool, workout room and a brown bag breakfast was offered with plenty of options

breakfasts: good variety free parking

like the staff, the pool, the covid safety policies, the double room for me and my family the ease of check

bed comfy and breakfast selection excellent.

convenient location, friendly staff, simple but good breakfast laundry facilities are available

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

not sound proof enough, too close to laundry room

availability of fitness equipment

i didn't have breakfast

travel quite often for our 3 kids in sports and stay at radisson a lot of the time

had to pay for breakfast

the bar closed early

travel quite often for our 3 kids in sports and stay at radisson a lot of the time

loved the pool

parking lot was torn up, construction

had laundry facilities on site

pool was a good size and lots of room on pool deck

construction and entrances are changed. parking lot is inconvenient. dusty.

free continental breakfast was the best that we’ve had at any private or chain hotel which included breakfast

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother in law

i think it needed to be changed to make more people to rent this place every time in kitchener

breakfast was excellent, staff were friendly, rooms were spacious and comfortable.