the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have ever used

wifi was spotty but there has been an issue since folks work from home

the spa treatments were also good and the staff made our anniversary even more special by putting us in

the owners who have preserved, transformed, and improved it -- stroke of genius to bring in a bar and back bar, particularly of this quality

friendly staff, cleanliness and early check in.

the smell of the bar soap and shampoo so much i took it

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

room service didn't record my room number correctly and i waited over an hour for my sons dinner

the pool had toys for the kids

loved the bar and restaurant

convient and indoor pool

also being next to the gym room was noisy one morning

the pool was very attractive as was the patio where we sat with coffee

pool was very clean and relaxing and the food at the restaurant was excellent

facilities ( bathroom, swimming pool, and gym ) were good

breakfast selection i have ever seen in a hotel

breakfast good, eas included

everything! the location, the staff, the breakfast, and our suite was amazing.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

she apologized & gave us an extra late check out

the gym was well equipped, modern and clean and the pool was fun too

welcoming staff, wonderful breakfast and clean modern room.

layout of the room with kitchenette was lovely

another family had the same time with three screaming kids within the pool area

breakfast buffet could be improved

excellent facilities. lots of variety in breakfast choices. very clean and spacious eating area

the gym has very high-end equipment, including the earliest functional trainer i've used in a gym

breakfast was good. location great for going to market. easy to get to, lots of free parking!

the bar menu

i really liked that there was a bathroom attached to the pool room for my kids

salt water pool- fun for the kids and very clean

swimming pool looked attractive; good gym set-up; laundry room well-equipped

the laundry facilities were excellent new machines that worked well

the wipes in the gym were never replenished.

the fitness center is under renovation, but they provided a pass to a local gym that was a very short distance away

pool and gym a bonus

maybe they were in the middle of doing laundry

the breakfast was horrible, cold & overcooked eggs. slow service.

can just unpack when i get home without having to do laundry

kitchen in the room with a full fridge that made ice

my kids loved the place

my kids loved the place

wish the hotel provided room service

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

the gym downstairs was nice too, not too busy

staff is really friendly and the gym at the hotel is great

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

clean room, nice gym, great pool only stayed one night but could have stayed more.

great gym and pool options

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

the pool facilitates and gym were great

room was large and comfortable. the pool and gym were great.

public spaces for groups to gather bar area could be reconfigured fo group type sitting instead of restaurant seating

pool was very clean and hot tub private and clean

the gym.

lots of eateries and pubs nearby but we loved the bar and restaurant here best of all

if the bar could stay open later, it would be great!

service was good but slow, not the servers' fault as she was also taking care of room service

very pleasant staff; excellent location and parking facilities

location, ample easy parking, large room, helpful staff

the breakfast area was jammed with people in the morning and not a great selection.

breakfast was great

the breakfast was excellent and free the price was great i would go again

the continental breakfast is always good and the staff is always friendly

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

there was several sport teams there and the idiot kids were running up and down the halls

it was hel bad experience with 2 kids

and kids in hotel set off alarm in elevator and woke up my kids

room service and provision of a chair in the room in addition to desk chair

we had a night out away from the kids

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

would ve been nice to have a small games room with a pool table, shuffleboard etc

at least, i was never able to get through the the kitchen staff

no free wifi

was noise that sounded like trees being shedded coming from the parking lot literally all day and was very annoying to hear

the eggs were visible only if you are planning to eat cold cereal for breakfast

fridge. access to laundry if needed.

location. laundry onsite. fitness room open late. fridge and micro in room.

started staying here when i drive to kitchener for business (as opposed to train or bus)

would like to see reusable cutlery and dishes in the breakfast area, as all the waste from disposable is upsetting to see, but i do understand that it's

serve the breakfast it s suppose to be

time breakfast bar wasn t open until 9:30am closed at 9:05am

breakfast was sufficient.

the breakfast could be improved a lot, and the hotel needs some renovation

to be breakfast and parking included but they didn't have breakfast and they told us to park on the

clean and comfortable, large bathroom and tub, ambient lighting, friendly staff very helpful, breakfast buffet and pool

so very clean, and the kids love the pool. last, there is everything around like a 2 min drive

breakfast was really good. kids loved the pool.

bed, in-room spa tub and shower

water slide at the pool is only open weekends and without it, it is just a tiny pool, so the kids were disappointed

we much enjoyed the use of the gym and the pool

size of the room, cleanliness of bed/bathroom, breakfast, staff of the hotel are all excellent

guest laundry room was a mess with overflowing garbage and prior guest laundry debris

staff friendly and extra helpful with breakfast.

they had the pool and the gym open with proper cleaning procedures