the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

other guest smoking in the building, not having laundry equipment at the main resort building

laundry facilities were available at a fair cost

the arcade the bowling the food the bar were all spot on

i love that they are pet friendly and they have a dog park

room was next to the gym and people were lifting weights till midnight and the walls are so thin you couldn't sleep

eating a great breakfast outside.

gym could of had more equipment.

river view, location, nice room and free breakfast

pool was a little dingy

the breakfast was over the top!!!!

breakfast was excellent

weren’t able to try out the spa but will definitely be back to reserve a cottage the next time we are back exploring the smoky

breakfast was great! and so was the service

i wish the spa was open year round. and let dolly know the same!!! :o)

was supossed to be a river view but we had a view of a trailer/rv park on the other side of the river with people sitting out on their

picky suggestions would be to add a light in the kitchenette area and more breakfast choices such as whole fruit, oatmeal, and bagels

we didn’t eat anything from the kitchen

we did not use the pool or tubes for the river, but they looked great too

loved the breakfast and the balcony overlooking the river

it's pet friendly

the location was amazing! we loved the spa tub❤

it's close to the race track for the kids to go to

loved the jacuzzi spa tub.

homeless man in pool in clothes

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

and every staff person i encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a

we had 2 spa treatments and then spent a couple of hours at the pool

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

excellent staff, pool life guards and service by pool

free wifi

breakfast good. everything good

view awesome room awesome location king spa bed with jacuzzi fireplace and private balcony right off the strip behind

priced, pet friendly, rooms were clean and didn t smell like dog or cat

location, clean & quiet room, great staff at any hour and a very good breakfast.

omg. 2 bedroom suite. spa tub. private balcony. fireplace everything was wonderful

no breakfast, got there 15 minutes to late and was told breakfast was closed

wish the pool was a little bigger

the front desk staff, to the breakfast staff, and even house keeping, everyone was nice and super friendly

didn't have breakfast

pool area .

room service didn t check back on us to clean/re-supply our room after having the do not

parking is free

e of the elevators was out of service), the laundry room was far away at the end of the 2nd floor, they don t allow uber eats to deliver your

the bar had great food and drinks, and the bartenders were very friendly

have loved to do some of the spa treatments but the prices are to high

pool being 24hrs

loved having the laundry facilities available

my kids loved the warm pool and playground

i like the pool. i like my own bathroom. the lazy river was fantastic.

breakfast was outstanding.. accommodations were awesme.. loved every minute..

no inside pool.

like that the rooms had a separate bedroom from the living room and kitchen i also like that the property was easy in and easy out with a red light off of the main

only think that we did not like was the breakfast but it's not even there fault it's due to covid they were not allowed to have there

to find on main road, 5 min drive to dollywood and across the street from the gatlinburg public golf course

customer service, facilities, like 3 swimming pools, guest laundry, good breakfast

little too close to cleaning staff working and laundry area, but we were getting up early anyway

the breakfast was pretty good

scuits and gravy, scrambled eggs, waffles, cearl, mini muffin, sausage, juice) to the pools and hot tubs and peaceful nights when we first got there we were greeted with a smile, was

enough water in it, it made a loud gurgling noise the whole time we were outside but the indoor pool closes at 1030 so if you don't get back to the hotel and over to the indoor pool by then to

staff at front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

laundry facilities in a different building

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

the pool area was clean and had plenty of towles

staff was friendly, nice comfortable king bed and the parking lot was great for people traveling with a truck and trailer

headed pool open till midnight

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

quiet and spa tub in room.

the pool was a little bigger and that you didn’t have to go outside to go to and from the pool

the rooms are very nice . and i loved using the outside pool

price and early check in. easy checkout.

indoor pool was ice cold

view was great we got a river view, and we loved having the balcony and the 2 rooms so our kids could have thier own space

pool was a little disappointing

overcrowded by rowdy small kids

no swimming pool

we had no wifi or tv for most of our

was in a good spot because we loveee go karts and mini golf, i love looking at the river on the balcony, our coffee pot was cracked and we told them and

the cable and wifi did not work at all during our stay

is just behind a go cart track and mini golf

the warm breakfast was delicious each morning

comfortable. front desk staff excellent. good breakfast

the location was great, and the breakfast was good, plenty of options.

along the river next to the hotel convenient location in pigeon forge great room layout liked the kitchenette plenty of towels comfy bed pricing was excellent

great hot breakfast but lacking in choice

the bar could have been open later

pool open 24 hours

we loved the pool was open late

best thing ever was the pool and hot tub always open

pool was perfect location. breakfast was great with many options for everyone in our group.

also loved the restaurant and bar area

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

was supreme, pool was more for little kids but that didn't stop my 10 and 12 year olds

location, new and up to date rooms, very good free breakfast, excellent play pool with slide for kids

pool is only 4ft deep & smaller than i expected, but still functional, and the water slide was a

location and full breakfast. also pet friendly hotel

from the room to the pool and hot tub

is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

clean, the price was great, we were located on the 1st floor which is awesome with children, my kids had a blast at the pool and check out was super simple

we love the onsite bar and breakfast

location and the pool

the kids liked sitting and playing the games also

has a nice pool area and very convenient location

the hotel was designed lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

pool was closed and we were not told at check in

rooms spotless and very spacious, breakfast was fantastic and my kids had a blast playing at the pool 10 out of 10

nice with good amount of room with the kitchen you can have full size stuff and bring and cook food

great breakfast and social hour food

do not have any ice machines on the floors and we were told we had to wait until 5:30 for the kitchen to open to get ice

the pool could’ve been warmer. not a real big concern though.

great staff, beautiful facility, very clean. breakfast was great. perfect location.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

the breakfast was exceptional and had everything you could imagine

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

only thing i noticed, and it’s not a big deal, is that like most embassy properties, they make breakfast to order

we were close to an outdoor pool, mini golf, and a bar area

everything!!! the water park was awesome!!!

the only thing is the water park isn't included.

at restaurants, bar

maybe could use another pool at the location, but otherwise there was nothing we didn t like!

kids playing on gym equipment and running up and down the halls

they were able to give an early check in.

everything was clean including the lobby and gym

kids loved both pool areas

son was injured at the pool because kids were not waiting to clear the way on the slide

i used the laundry facilities - they were very nice & affordable

much of a chlorine smell in the indoor pool area that it burned my eyes just sitting in the area watching my son

because i have two picky eaters we usually stay in condos to have access to a kitchen but the kitchenette in every room is what sold us

wish you had weights in the gym

with a beautiful view of the mountains, while we didn't have time to use pools and hot tubs and gym, it's nice that you have these amenities

also wish there had been some free breakfast

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

the swimming pool open early and stay open until 11:00 pm, my little one like the swimming pool.

the indoor pool was very clean our kids also enjoyed the hot tub

i didn’t eat breakfast

very quiet and comfortable place! friendly staff. great breakfast! we loved our stay here!!

there was a restaurant, gas station, and even mini golf beside our hotel in literally seconds

tub was great on a rainy day, comfortable beds, free breakfast was good, pancake house and mini golf was next door

the breakfast assortment was very good

davey crockett's mini golf music got stuck in our heads haha

pool was closed and parking limited

pool was always overcrowded at night

location and breakfast

beds were not comfortable and the guest laundry room seemed sketchy at best

pool and nice area and staff and the room was very clean and walking distance to stores and

all was great bar pool etc

spa was amazing

kids will love it

the kids really enjoyed staying there and not having to leave to go anywhere

staff was very accommodating, they even gave our kids complimentary coloring books when we checked out

good location, breakfast was awesome.

breakfast is great, the pools are awsome, they have a lazy river and pool on 1 st floor very nice,

great room, big and spacious. awesome full hot breakfast choices.

the pool was very cold to be an indoor pool

there was a game room, laundry we used both

can t wait for the indoor water park option

room service beds unmade for 3 days, everything was cashless, no coffee for guests in the lobby-had

there is plenty for the kids to do

the location was good because we were taking a child to a gymnastics competition at the leconte center which is very close to the hotel

our kids loved the bunk beds and the treasure chest hunt in our room

on as soon as we were back to our room to set the mood and most of all warm up, our jacuzzi spa was good for that too

nice pool

they charged a pet fee

the only negative thing was that we couldn't get in the pool/hot tube. which wasn't a big deal.

rooms big and spacious. very clean and the pool was very nice.

that there was 2 bathrooms and that there was a kitchen saved alot of money from being able to cook instead of having to eat

we really enjoyed the peace and quiet. the 24 hour pool was great as well

swimming pool was dirty and started to turn green

i loved the location, i liked that it had a kitchen, its own laundry room; i felt like home.

the pool could have been cleaner

there is also a gym, which we didn't use, lol

pool was heated outside so that was great

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

continental breakfast was a nice addition

indoor pool/hot tub were open until 12 am

loved the fact it was an adults only facility, the grounds were beautiful as well

liked that it was adults only

my son liked having hillbilly golf right across the street

no biggie though, because i bought a bar of soap from home

bar was broke

the pool was fun for the kids and adults

beautiful place ,and pool and hor tub ,older but still stunning

loved the fire place and the kitchen in the room

kids were disappointed that the waterfall was broken

the laundry room could use a couple of fans

wish the pool area was air conditioned, every muggy in there when sun is out.

hotel has a nice pool, small lazy river, and a hot tub

good hot breakfast

right dear strip, kids had a blast with the pool

got us stuck on the first floor next to the laundry room and the machine room

ofc manager said no communication with laundry personnel due to language barrier

laundry facility wasn't working and staff didn't seem very friendly.

the whirlpool was a nice touch and was clean

loved the pool!

2 clean pools with towels on hand

the creek off the balcony was awesome and the heated pool for kids sweet

loved spa tub, fireplace and comfy bed

ey do offer coffee and snack bars; trade out towels, etc), not an

i was impressed by the different amenities offered, including different room service options for different times of day, including a dinner time snack of wine and cheese

parking was a little difficult getting out

was awesome as well as the breakfast

clean room, comfy clean bed, hot shower and a 20 dollar pet fee which i felt is a good deal

breakfast bar should be available at least until 10am because 9am is too early especially if you

early check in

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

having gym equipment was a plus

staff was friendly and helpful. bar attendant went all out to be helpful to our party.

we loved the breakfast, pool, and being able to walk most places

the bar and restaurant.

property was clean, friendly staff and my granddaughter loved the pool!

water park was great!

clean and great area. breakfast is great as well

breakfast was great with variety and freshness

if the pool area is close you can not go through there

breakfast was amazing. the pool area was unbelievable and more

breakfast could’ve had a little more selection.

pool and hot tub hours close to early kids have so much to do in town that it rushed to get back to

location. wifi. breakfast availibility of ev charger

outside pool had a slide. was excellent. kids loved it.

wish pool stayed open till

the bar pricing was a little over priced

food from the bar was outstanding

the staff was outstanding, really enjoyed the atmosphere at the bar area

the parrots in the cages. they seemed to get stressed with the kids banging on the glass.

we arrived earlier than expected and asked for early check in and they worked hard to get us in

more seating for breakfast and softer beds. bigger outside pool

room service was not good they picked up towels and didn t leave clean ones beds weren t made

everything other than the room service trying to come in around 9:30am to clean while we were sleeping

breakfast, room, and staff were amazing!!

so very clean) as well as the outdoor hot tub was wonderful

the only thing i was disappointed in was the pool was nit ready to enjoy.

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

hot tub and in door pool were great as well

christmas decor and spa tub also activities

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

this made it so easy to get to where we wanted to go for us as well as the kids

breakfast could be improved.

breakfast was good

good breakfast

breakfast area need to be more spacious. we felt congested.