location & pool

this made it so easy to get to where we wanted to go for us as well as the kids

loved the hot breakfast, would love a meat with breakfast. but still, great.

breakfast area need to be more spacious. we felt congested.

great location and very clean—like the breakfast and the gym.

gym was closed due to covid-19 but website shows it still open

gym is awful

very beautiful clean hotel. great place to stay with kids. great value for the money

of river rapids and mountains, fun circle slide and large outdoor pool and patio seating, best spa and massage we’ve ever been to

we took advance of the spa at margaritaville this trip and it was relaxing

had 2 cars as we both drove, and one car had to be parked in overflow parking

parking was a little tight with the full sized truck we were in.

enough parking and in great locations based on your room location

the creek off the balcony was awesome and the heated pool for kids sweet

the creek off the balcony was awesome and the heated pool for kids sweet

lot of noise 3am in morning kids jumping and loud

nice pool area for kids, breakfast had a choice for different days, good location.

the whirlpool was a nice touch and was clean

we request for ground floor room as we have small kids with us and they accommodate our request

pool, the amazing breakfast cooked fresh, plenty of space in the rooms & the receptionist was so

no hot breakfast included!

pool to far away

needs some updating better breakfast!

disappointed restaurant and bar closed and no indoor pool as advertised

breakfast, no laundry, no lounge, no restaurant

the pool was the kids favorite , loved the indoor /outdoor style of it

pool was nice

location was perfect! kids loved the pool. breakfast was very good.

the pool and the hot tubs are great for the kids

the location is great! breakfast was good. very nice staff.

no biggie though, because i bought a bar of soap from home

bar was broke

i like to convience of the area. the breakfast bar was excellent. very friendly people.

my son liked having hillbilly golf right across the street

they keep the breakfast bar filled up and the staff that works over where you eat was very friendly

hotel has a nice pool, small lazy river, and a hot tub

the kids enjoy the indoor pool, mini lazy river and jacuzzi

free breakfasts in the morning were hot and fresh

breakfast was very good

also, they didnt have a laundry area so we had to find a laundromat close a d there are 2 close by in the same street

website it said the the pool was a seasonally warmed pool

easy to check in & out . location is prefect . peaceful overlooking pool .

the pool was and jacuzzi were clean and i liked the private

we liked our private patio for drying our swimsuits and the pool/hot tub area

the pool and hot tub were very clean and inviting

every day, the breakfast was hot and ready, our room was cleaned and beds made, and it was in a perfect location

on as soon as we were back to our room to set the mood and most of all warm up, our jacuzzi spa was good for that too

pool location staff

was very comfortable, love balconie , we saw a bear ,breakfast was good ,we saw a bear ,i loved seeing the bear

great stay pet friendly and my wife noticed that they have restrooms located a few feet from the pool you don't have to go back to your room to use the bathroom like other places we have stayed at

the breakfast was good, however could’ve had fruit options.

refill of bread or any other breakfast food if you come late to breakfast, don’t expect much to eat you get whatever is left

ice and vending were offered, as well as laundry and a gym although we didn’t end up utilizing that

it was very clean. breakfast was good. good location as well.

the pool was clean

pool

pool was well maintained

requested a room on top by the laundry room and didn’t get it

kids were disappointed that the waterfall was broken

fridge far too small. kitchen sink could only get hot water from it.

breakfast bar options and lounge were great

it was great having a full bar and bistro in the lobbynwith starbucks

the bar tender was exceptional and super friendly every night

we deliberated asked for room service in the morning of 17 may

indoor pool with water slides are fun for kids

very quite other than a few loud people at the bar area sometimes

location, allowed pets, clean, laundry facility,bar

gym was closed; crowded lobby and slow service from the front desk

the pool and gym we're amazing! best hotel i've stayed in by far.

kids swim area not heated

very clean and awesome location. the pool area was wonderful for the kiddos

has a great water park for the kids to play

this was a great stay ! great location very clean hotel. the water park was fun !

water park was perfect

we stayed during a snowstorm and the manager tony had to pull a double shift and work the bar and take orders saturday night

i liked the fire pit by hot tub an fireplace in lobby an the pool an fitness room.

always chose a hotel for its pool and fitness center

for guest services and room service, we needed to go down and pickup stuff

the fitness center and salt water pool were nice and clean

i get stuff happens but alert people especially if they have kids and that’s their main purpose of being there is the outside pool

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very comfortable

pools at the facility were very nice and the kids loved them

the pool always looked cloudy but the kids still enjoyed it

the mattress on the sofa bed was horrible, my kids couldn’t even sleep on it

lack of ice machine and wish breakfast area was bigger

we had a small kitchen that we used and decided to eat out most days instead

convenient and the spa tub was amazing

kitchen was small and the food was out of a box

breakfast was just ok.

friendly staff, clean rooms, the breakfast was amazing, and the location was perfect to park and walk all weekend

they didn’t have the laundry room where you could use it.

paid around $--- to book then ww were charged another $150 because of pet fee and a parking fee

when we went back with our concerns, they moved us to a dark, awful room next to the laundry room

pet fee 25 dollars per dog per night.

enjoyed indoor the pool and hot tub

and in a location away from the crowd but close enough to walk to shops, eateries, and hillbilly golf (a gatlinburg must)

there was a restaurant, gas station, and even mini golf beside our hotel in literally seconds

miniature golf right next door was an added plus for my grandsons

the breakfast assortment was very good

s a true lodge style, the pool is so unique and fun

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

great pool and very clean excellent for kids.

pool is a good asset for families, it is so nice to be able to see your kids and lounge in a chair or go soak in the hot tub

the indoor pool, and hot tub were a great was to relax after shopping

the pool was nice, but the pool area could use so.e updates.

call the main hotel to actually book the room we were upgraded at a discounted price but the breakfast absolutely sucked

we saw a bear! breakfast was good.

they accepted our early check in due to an issue at another hotel

staff and location were amazin. wish there was a quite time though loud guest kept waking kids

comfortable beds, kids and i loved the pool and hot tub, and great location

how nice and friendly the staff were, the amenities of the pool and decent size room

the room was spacious with a great view and the spa tub was very relaxing.

pool and spa were great. loved the cafe and the staff were excellent

room view, pool, restaurant, laundry

we loved having access to a bar and restaurant, as well as everything outside like the hot tub, indoor pool, and fire pits

breakfast taste amazing and the location was perfect

it was clean , the staff was nice and friendly, the breakfast was phenomenal!

there were two bartenders working the bar so line for drinks moved quickly

very clean, nice location, great breakfast

at restaurants, bar

i liked the pool, the location that everyone greets you

hours of the bar located in one of the pools needs to be change, we got there at 6 and it was already closed so

always clean, exceptional room service

got us was we didn t know when we got there we had to purchase waterpark bracelets seperate from the booking when it was never stated in anything that we had too

the main lobby and pool area are very pretty

no breakfast or gym,but after renovations are done there will be,so...

only thing that wasn’t that great was the swimming pool that’s indoors was a little to cold but other than that

pool closed for remodel

the river is along the back parking lot so the kids loved being able to fish and play in the river

the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

we also love that the pool is heated and that they have a bar and restaurant right in the building

i love that they are pet friendly and they have a dog park

the lodge is absolutely gorgeous and all the activities, the restaurant, the bar were all an extra bonus

there is a nice laundry facility but it is located in a different building, you’ll have to ask the front desk for

if the king spa had been on 1st floor instead of 3rd.

they also left the pool open later than

first night kids jumping and running at 2am

loved the jacuzzi spa tub.

no breakfast, and go kart next door till 8pm. no elevators. pet fee 20dollars a night

the decor, the wall between the beds, the two tvs, the breakfast

my grandson enjoyed having wifi and the swimming pool

office and pool are a ways from the rooms!!

you can walk across road to golf, go carts, restaurants

breakfast was awesome, staff was very friendly and helpful

loved the spa and room. we have booked for next trip. was quite.

breakfast could be better.

great location, nice clean pool

breakfast was delicious and filling

the pool was very nasty it had trash in it

room was just remodeled we stay here every year love this place fireplace, balcony and spa tub are

was no laundry facility on the premise and i had to drive to another location to wash clothes

doesn't have a laundry but there is one nearby - a very minor thing.

wife and i and our 2 kids stayed for 4 nights

the gentleman at the front desk was courtesy, the breakfast attendees were pleasurable and the laundry attendee was also nice

like people that were not staying at the pool may have been accessing it until late

indoor/outdoor pools, hot tubs, and location were awesome

i didn't look at the breakfast

area and very clean room and pool

was very noisey early in morning being next door to laundry onground floor

wasn’t anything we particularly disliked, our room was directly beside the pool so you can imagine the noise level was a bit of an issue, but nothing that dampened our

room was clean- staff was very friendly - breakfast was great as well

a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

great! very good breakfast

the pool was a little small

i did not purchase additional towels because i would have been charged so i ended up doing laundry on my vacation that i spent a lot of money on

kitchen was fully equipped whether a novice or chef ready for your creations

the spa was very expensive.

they did have a full kitchen, well equipped, i recognize if you wanted to cook, bring your own food etc

everything was clean, kitchen was fully stocked for cooking, loved having the fireplace and the bed was very comfortable

great breakfast hours. very clean and convenient clean pool. nice breakfast options.

good breakfast. .nice pool

the rooms are clean and very spacious with a small galley kitchen, combined living and dining area, and separate bedroom

requests for tips for breakfast and room service. gym closed. no fruit for breakfast.

everything was clean and the room was in a perfect location between parking and front desk.

the pool was a little bigger and that you didn’t have to go outside to go to and from the pool

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

the rooms are very nice . and i loved using the outside pool

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

quiet and spa tub in room.

the spa tub was perfect for after exploring and walking all day

the kids enjoyed the heated pool

the pool area looked a little worn and some of the pool towels had seen better days.

we had a king room with spa tub

our room was a king suite/spa bath and was absolutely stunning

con: you have access to a pool but it's a good ways off, driving wise, wasn't worth the trip

wifi is not strong enough. had to be by window to get to work.

was in a good spot because we loveee go karts and mini golf, i love looking at the river on the balcony, our coffee pot was cracked and we told them and

location, wifi was not good

wifi was horrible could never get it to connect

the wonderful breakfast. just as good as going out.

location and full breakfast. also pet friendly hotel

huge comfortable plush bedding, luxury brand bath and body free spa products in the room, free restaurant breakfast with so many choices like fresh cantaloupe

kids love indoor pool area and hot

pool on the cold side for winter

the staff was friendly. free popcorn and movie at the indoor pool. great atmosphere.

staff, very friendly, nice beds , breakfast was a buffet

extremely helpful staff, room service, large room, stunning lobby, 24 hour pool, elegant decor, and overall great experience

nice and clean, roomy great staff, great price and the buffet breakfast was awesome, will definitely be back

pool open 24 hours