property was very close to shops and had plenty of parking

modern facilities staff where very friendly we got there a little early and the lady behind the bar kept our bags and later put them in the room for us while we was out would 100% stay there

all the staff were very helpful and lovely to speak with especially the bar staff working in the unicorn bar

nice and clean resturant ok bar ok pleasant staff,friendly local people.

lovely room nice bar area nice staff and people

there are a couple of nice beer gardens as well as a comfy bar serving a good selection of drinks

very small thing did not like going through the bar to get to room

the wifi on the ground floor was non existent in comparison to my previous week where i was on the 1st

breakfast very good as is wifi reception

the bar is lovely and it's in a good location, been twice and already have a third night booked in

did not use wifi. beds extremely comfortable.

parking on site

very good location, free parking, good food and lovely people

sy parking, near boots etc), food was very nice and amazing value with very good and tasty vegetarian

the parking is always a worry when it is a separate parking management company with hefty fines for

breakfast buffet good choice of food,building in good state of repair,gardens well mantained,free parking on site a must for us,access to the parsonage is very good,breakfast staff could not do

when we returned to the bar later that evening, the lady who served us asked if he was okay and also said that even though

at our wedding some of the rooms had already been modernised, such as the bar and lounge

staff, great spa and pool, good breakfast choice, good sized rooms, quirky touches, lovely gardens

free parking on site which was ideal and staff were friendly

room clean and comfortable, quiet and breakfast box was good value

free parking, easy 1 minute walk to the bus stop and 15 minutes by bus to york

the gym was a bit sparse but not busy so fairly suitable

was a wide choice for breakfast with good helpings

we ordered room service and the quality of the food was outstanding

spent our sunday in the spa which is very luxurious and clean

location very friendly staff fantastic breakfast free parking free drink at bar free wifi free tea and coffee clean comfortable accommodation definitely be returning little

great location and parking

breakfast bar was amazing, the staff are absolutely lovely, great location and not far from a big tesco or a

quiet and lots of space for kids - also studio was very well appointed and great space

1 adult and 2 kids, one single bed one bunk bed

another kids waiter gave us a couple of vouchers to make up for us waiting so long which was really nice of

very helpful staff. larger than average room. excellent quality of room service

good choice at breakfast. george welcoming and one of the most cheerful people i have ever met.

om service)

room service was good

friendly staff, lovely room, extremely comfy bed, pleasant bar area, great choices for breakfast, definitely value for

front desk and bar staff were genuinely kind and friendly

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

lovely breakfast, friendly staff , ev charges. great break away

staff in bar area were absolutely lovely.

, reception staff excellent , cleaning staff excellent , restaurant staff excellent but the bar staff were brilliant , friday and saturday night was very busy but they never stopped smiling ,

perfect location great amenities attentive staff and excellent breakfast

the breakfast was excellent and late check out of 12 midday

breakfast was lovely and the spa was relaxing

swimming pool

our room not what was booked- no one wants to see the dirty laundry from the hotel whenever they look out of a window not to mention the noise

breakfast is a good quality

breakfast fantastic.. room clean tidy very comfy.. staff very friendly and great at their job

lovely, clean hotel throughout with a great bar and restaurant

enjoyed a lovely soak in the bath) and the tv and wifi were perfect

had arranged late check out at 11am and at 9

for wifi could be left in the room had to return to reception yo ask for it

also nice that i could get a late check out

the staff were amazing in all regards from the welcome drink to the servers at the delicious breakfast

they allowed early check in and late check out as they were not fully booked

fabulous breakfast and wonderful bar lite bite

the bar area downstairs was clean and the food was nice

our third night put us in one of the apartments with a full kitchen, two bedrooms and a tv/sitting room (on the top floor); much more space than what we needed (*)it was shocking the staff were understandable and helpful then the message came through from the kitchen they'd ran out of the ingredients needed for the burrito blso made do with what they had (*) the large bathroom was a bonus and the kitchen was well stocked

overnight for a concert at the barbican, only a short walk away

wifi was virtually non existent in our room

love the bar and the resto

pound for parking requested but not advertised when booking free drinks in lieu of room service turns out to be only choice of

wifi in the bedroom would not connect. worked fine in communal areas though

staff very helpful and friendly easy to find, good car parking space accommodated our request for early check in bistro is lovely and an amazing breakfast choice there with friends this time, but

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

room was a good size with separate room for kids

late check out times

room was a good size with separate room for kids

we had a street facing clean room with clean laundry

good quality drink at the bar available to

i could not get wifi on my tablet

great room breakfast was outstanding and the lounge was very nice to sit in.

late check out of 12:00 was useful

noisy road, but it is a busy road and we knew that late check in and no luggage storage wifi wouldn't

the bar area was nice and the room was lovely

no wifi code in the room and forgot to ask for it on checking in

reception on arrival, friendly bar staff

only one key very poor wifi a bit expensive

confirmed parking space with ev chargers

booked pool each morning & that with sauna came at no extra cost, enjoyed this nice pool area with

wifi in the room was not stable, and we were having bad reception and need to reconnect alot of

there's a play area for the kids in the main lobby, with a pool table

smooth check in breakfast was 10/10 the swimming pool was added bonus the hotel was a short walk from york centre

didn t do any children s meals or menus and the food was a little fancy for the kids so had to eat out and we didn t really want to after the long journey

breakfast was simple but nice

bathrobes and slippers provided and if i'd realised before we went there was a pool and gym, i'll keep that for next time we visit

laundry trucks, workmen and kitchen staff where all quite noisy too at times

on site ev charging available on arrival. location room.

kids made to feel really special staff friendly and smiley breakfast well stocked and often rooms

bar is amazing

we were only there for three nights so we did not get room service but it would have been nice to have had our coffee and tea facility topped up

room service was great

breakfast was great, lots of choice and pancakes made fresh, which the kids loved!

everything from check in staff via evening meal through bar to breakfast. lovely room too

good breakfast

very clean, extremely comfortable bed, lots of hot water, friendly staff, quick check in, easy wifi connection

comfortable room, plenty of parking, nice setting, riverside nearby.

clean, comfortable and the staff where lovely. great breakfast and the service was a1

have a laundry service and for 5 pounds did a whole bag of laundry for me and put it in my room while i

the bar is fine and open late, the gym good enough for training and the breakfasts was great and plentiful

room service without requesting, information leaflet stated if suffering any covid symptoms the

breakfast was fabulous ample amount of everything, tea coffee facilities plentiful, shame no bar in room though, the shower room

they don't even offer room service

staff especially the young lady in the bar who was so friendly and helpful, even when she had to get another member of staff to get a new

gym too small and no pool

the hotel accommodated our early check in request without any extra charges

om room service ) we forgot mention it before we left as we had catch our train back

gym was well equipped

friendly good breakfast helpful staff good bar within walking distance of the centre of

room great selection for breakfast, staff very helpful and a short from the centre of york

everything the location was very good room was very clean the bed was super comfy and the breakfast was spot

the staff where excellent and you where greeted with a smile the breakfast was very good plenty to choose from the beds are very comfortable so we had a good nights

landlord very welcoming, breakfast was excellent and relaxing atmosphere in the bar at night with great real ales to chose

restaurant was not open at the time however food was still amazing with room service

there wasn't a kids menu

only thing that was disappointing was the wifi signal & room service , i had my daughter with me and we had planned an evening in with room

breakfast

there was a fridge, safety deposit box , tv , wifi, hairdryer , room service, tea & coffee etc aswell as towels and shower gel etc in the

lovely, helpful staff, fantastic spa facilities, lovely bar to unwind and perfect breakfast

i also went a few days later with my family and this a great place to take kids as the staff can t do enough for them

we used the spa facilities - very good and not too

room service was delicious

they provided in-room basic fitness equipment as the gym was out of action

would be nice to have the restaurant open for lunch and dinner plus room service

location, staff, breakfast

the bar is a little pricey...

a modern hotel but with character. excellent breakfast would definitely recommend.

the bar staff were a little bit familiar at times - but mainly friendly

do nothing apart from offer another free stay that i would not want as i usually take my kids with me and what if i had my child with me and she found

room comfort and allowed 3 adults in a room and allowed 1 night stay which suited us perfectly gym although signs to gum could have been

we realised under neath was the laundry area

location rooms bar facilities

great view from room of the river bar area is competitively

big room. comfy and quiet. gym is well appointed. short walk from the train station.

looking forward to a spa day tomorrow, too

the room service breakfast was amazing

staff kitchen staff room gym general hotel atmosphere location to sites good wifi throughout the

the bar area is lovely and the gym and spa are great too

were very lovely and i brought tvs richard felix as a guest of mine and the staff behind the bar were really helpful thank you to them all

absolutely loved my stay there. beautiful room, lovely bar and great staff.

terrible wifi and tv signal, have not been working most of the time

unable to get any programmes on tv and no info about wifi but neither was required so no problem

weren't told there were no children allowed after 8 30 in the bar as this disappointed my teen who was looking forward to seeing the live entertainment,she

great place i enjoyed it breakfast was good staff great really good

no phone in the room to ring down for room service. had to use mobile but still got no answer.

woeful air conditioning no phone for room service?!

comfortable bed, modern bathroom, coffee maker and good wifi

there is a great selection of choices for your breakfast and the food taste fresh and you can tell they are good quality products

cluding the kennedy bar next door, who held our bags while we were waiting to check in) for giving our honeymoon an

showers and laundry services were better than most hostels

attached to kennedy s bar and eatery downstairs, which we didn t try but was thriving

clean and comfy great kitchen facilities free laundry and dryer

easy to access and very flexible as i needed an early check in

was free wifi but we couldn't find the code so didn't use it

t knew that before i booked)

wifi played up second night other than that faultless

ordered breakfast, which was excellent, which comes as room service

although there is a well stocked mini bar and snacks available in your room

had a meal one night foods great and good choices at breakfast

the room was a little hot. couldn't connect to wifi on the second day.

breakfast cooked to order, very personalised

right across from the cathedral and in the middle of the old town. great breakfast.

wifi didn t work unfortunately

excellent breakfast

rooms were perfect & exceptionally clean, gorgeous bar area, cosy reception lounge & a library room

minster, private parking making it easy to explore york on foot, good yorkshire breakfast, lovely bar area in the long room, peaceful and just what i needed as a short stopover on my drive up to

there is a 'bar' which in fact is a beautful long gallery room with wood panelling and comfortable seating

breakfast prepared to a very high standard

free wifi and built in usb ports

there might be no tv reception in the room, this was due to a mast nearby being damaged, and the gym was closed as well, unfortunately there was little parking spaces and we had to use a nearby

could not get wifi

booking manager should consider where they put kids

this a nightmare when you are traveling with kids and heavy luggage from one city to another

station, being in a quiet yet characterful area and still only a few minutes walk from bootham bar and all the sights of the city centre

gym and nice garden are a great

great location, staff really helpful and friendly. laundry service. great breakfast.

prosecco ud83eudd42 in the spa for partners birthday was a fantastic bonus to

the breakfast smelled amazing and i will try that next time

to stay but what made it stand out was the landlord dave his lovely wife and olivia and jack the bar

saw that and back in time for a fabulous breakfast

bar service excellent &friendly

we had breakfast and an evening meal both of which were beautiful

after main course, never asked if i wanted another drink with my meal so had to walk to the bar and order/collect it myself, waiting staff all busy sitting round chatting with the locals

the wifi didn t work either, but the signal on our phones was fine so again, not super bothered by it

a massive bonus was having a parking space and, after we had checked out, the offer of leaving the car there if we wanted to go

wifi not available in our room...

lack of parking information and signage.

drink prices at the bar were

room service was excellent!! fast and polite.

cannot fault the reception, bar and restaurant staff for customer service

did not get a great sleep and neither did the kids

great car park and easy walk into town. lovely stay for 4 nights 2 adults and 2 kids

the family room was really big and kids loved

the spa is phenomenal and the beds are ultimate luxury

wifi dropped on and off

my only regret is that we couldn't stay longer to check out the spa and restaurant/bar

we had the lobster fish pie as room service

all the extra touches for the kids, the staff were amazing

nice to have the bar right there where we were able to journal

the room was comfortable for four people

lovely yorkshire breakfast, nice little area with a bar in the evening

location, warm welcome to my kids and dog with a treat

0

20 minutes walk into york centre and free parking

although i never went into the bar area

) onsite parking as well which is always good

was very central and parking was easy

lovely bar nice

breakfast exceeded expectations!

room - lovely peaceful setting and views - nice atmosphere in the bar with friendly staff and great cocktails - would definitely recommend

great location for work, breakfast and service good. very welcoming, and good free wifi.

no dedicated parking spaces for staying guests.

parking was slightly difficult in the evening and the breakfast

bar prices

swimming pool ayce breakfast (gfa) brilliant employees the kids had a fantastic time

spa needed some maintenance

kids thought this was great

facilities were great gym and swimming pool a great bonus