from not having a wifi password and not being able to select cold water in the bath for fear of breaking it, this

staff couldn't do any more for us will certainly be booking that hotel again the meals in the bar was delicious staff went out thaye way to make scrambled eggs on

great location, plenty of parking around the building

free car parking extremely helpful staff lovely lady serving lunch chatty and informative

the staff reception and bar staff are brilliant they make u feel welcome and they go out off way to make u feel warm and

super friendly staff, lovely food in the adjacent restaurant, comfortable room and easy parking.

came back after a long work day and perfect shower pressure, excellent chef cooked room service

breakfast was slow coming however it appeared to be only one staff serving but worth the wait.

of parking, good rooms, excellent dining layout, round tables very friendly

top class mini bar with every kind of glass to match

doors for hours, broken lamps, uncomfortable pillows, unfriendly f+b manager, poor payment wifi, expensive food alternatives and pathetic side salads, stale tasteless cookies, dated decor

the friendly staff at reception , housekeeping, bar and breakfast

pool table at the grill bar

rooms very spacious, clean, get wifi and facilities.

weren t there for golf but it looked great for that and lots of golfers were there

breakfast was exceptional the room was excellent and the people who run it were pleasant and polite

staff were exceptional especially the young lady working behind the bar when we arrived, the room was compact but excellent , the breakfast was typically yorkshire,

decent wifi, and decent sized rooms

no wifi in outside block

good parking and good choice of meals of good quality

lots of parking space although busy times may well be different

cooked breakfast a little small for 10 needed a few more things on the plate

clean room and even though we were above the bar very quiet

we both loved the continental breakfast

the same goes for the breakfast

good food and bar and restaurant area

food in the restaurant was excellent and the bar has a great selection of beers

the only negatives were the tv didn't work and the wifi cut out a bit but both are soluble problems for an otherwise excellent place

good parking facilities

good parking and friendly people

plenty of parking spaces

everything except i had no wifi

not clear on booking.com but no wifi in rooms

parking and room it was perfect

easy parking, good pub food and friendly staff

will be back because of the parking available and the on site pub

the bar was cosy with a good atmosphere

the staff in the bar at night were very friendly and most welcoming from the moment you walked in

friendly. clean and good parking ud83dudc4c

no parking reserved for hotel users as opposed to

food in bar and breakfast both lovely and reasonably priced

lovely bar and restaurant

lots of free parking close by

no parking directly for the property but free parking literally over the road

parking was easy

after waiting over 10 minutes to be seated, we left the key on the bar and left the establishment, as there was no sight of any staff

amazing location for hotel with bar overlooking humber bridge- wish we'd been around more to enjoy it

superb wifi allowing me to do an important zoom meeting for work

camp bed wasn t set up when we arrived and she could see i was exhausted

withholding money from your bank for room service without any authorisation same woman done this to me twice

the food we ordered on room service was disappointing, prepared with very little care, and was mediocre

find the rebranded thonock park accommodation is an integral part of the well known gainsborough golf club

excellent breakfast

hotel with lovely views across the golf course

the breakfast was well presented and enjoyable

liked the fact that breakfast was available all day, this meant that i didn't feel rushed in the morning

i had hoped that i might have been able to arrange a breakfast via room service but after much deliberation i was told this could not be arranged

sorry we didn t take our golf clubs!

great gym and pool, lovely grounds

it was easy to find with plenty of parking on site

will defo return for the weekend and try the golf course

the bar & gym

gym and spa are the best i've been to for hotels

everything seemed good, room service is quite expensive but that is the case in all hotels.

excellent wifi

warm welcome, great bar and grill, pool was lovely!

be good to put the wifi code somewhere in the room.

comfortable very clean value for money good location secure parking helpful and welcoming staff

excellent parking friendly check in process lovely modern gastro

the bar itself was lovely and had a lovely feel to it

nice modern bar and great accommodation.

wifi was weak and dropped out

great price nice hotel with great facilities access to spa and swimming pool

spacious room.friendly staff. helpfulness in allowing early check in.

the staff were so helpful and made me and my daughter feel welcome charlie sarah and tracy the gym manager were fantastic to be honest all the staff were but its the only names i remember

wifi was free and worked well

amazing breakfast

very enjoyable dinner, with a good choice of places to eat, also good breakfast

the breakfast was very good especially the choice of fruits and juices

everything from check in staff via evening meal through bar to breakfast. lovely room too

lovely welcome. continental breakfast included. comfortable room with waterfall shower.

nice friendly bar with excellent value and varied menu

good gym for a cheap hotel. nice folk

rooms, hotel, gym, etc

the hotel also mentioned a 24 hour gym which i did not visit but would be a nice thing for those interested

the spa bath was amazing

wasn t made aware of the location of the leisure facilities- i would have liked to use the gym

so much a 'not like' as such but i think the bar and restaurant could do with some colour on the walls, it's all white and a bit clinical

good wifi

at the reception desk were cheerful and helpful, the breakfast crew and bar staff were all excellent

bar

good location, slept well, enjoyed breakfast. staff very helpful.

early check in for free so we didnt have to carry our luggage around and could freshen up before we

lady clearing up at breakfast who was busy but still found time to chat and have a laugh with the kids

availability and opening hours for bar and breakfast

location with everything handy a decent all you can breakfast and friendly staff always willing to help

room service efficient

were really nice and accommodating, room was spotless and really fancy, even used the on site gym which did the job, great

wifi didnt work, i called up and the receptionist said it was working for him but he would check

none of the ev charging points worked

the bar/restaurant was nicely appointed & we enjoyed the dinner very much

plenty of parking space

and i did expect there could be noise untill 2am as they did let me know, but all night some kids went to there room next door and was drinking and throwing a party; i didn’t get one bit of

our stay, we was awoken by kids (18 year olds) running around at 12/1am popping balloons, screaming and shouting and knocking

breakfast good and rooms good, next to golf courses

was awful nothing but springs kids running about all night ud83cudf19 small room although i booked a larger

very comfortable, clean, good wifi, great shower, excellent breakfast

even though the hotel doesn't do room service, they said they would bring my food to my room

room the following day, however the rubbish bin was not even empty before i left, futhermore no room service

had driven 180 miles to be confronted with no early check in which had been pre booked

price, location, parking

reception and bar area separate to rooms

only get free wifi if you book directly though them otherwise you have to pay per day

property was easy to find with lots of parking

was plenty of parking, welcoming staff when we came to check in and a great option of room service or a free drink each per night of our stay

connected to the free wifi but this was still very weak and even the tv in the room couldn t connect so the

wifi was unstable in certain area of the room and phone signal

view from the window, i was expecting the bath to be a jacuzzi with it being a spa room but it wasn't and it took a long time to

are parking spaces outside hotel but you have to be up at 8am to move your car

comfortable with an excellent meal in the bar in the evening and breakfast was fantastic

we were given complimentary parking just around the corner from the hotel

the free parking was great as we could go shopping the day after

comfortable and clean, bar well stocked with excellent selection of beer, cider, spirits etc

the bar is lovely, great selection of beers

free parking is a bonus

only met bar staff who were friendly and it's a nice traditional pub, with darts and pool

carnt fault it bar staff where very helpful and welcoming

very good communication, easy clear check in instructions, free parking and yorkshire tea bags!

wifi was intermittent. no bar fridge.

looks like there is a bar and restaurant belonging to hotel

nice rooms. bar and restaurant. the beep was fab

fine 2 mins cab from town, hotel rooms fine beds so comfy, bar excellent and italian restaurant onsite top drawer and very

a room with no window, just a sky light. no bar and no restaurant.

lost friends, there were lots of different places to sit - drinks on the lawn, various lounges, pool and darts room and it was nice and quiet

we tried to order room service for food and was told this service was unavailable at the weekends

no room service at weekends so didn t have time for breakfast

comfy bed and we had room service which was

bigger bar area

the bar man was excellent

staff friendliness, really good bar at the reception also

few games of pool in the bar followed by some board games which were available in the bar

not expect to have to pay for wifi

lovely place to stay. staff were wonderful and parking was great

a nice bar area and the breakfast was lovely

was perfect the staff were great, from the door man to reception, bar staff and housekeeping were all great, loved our stay

gym is 24hrs and breakfast starts nice and early

the gym is a little small and perhaps uninviting and there is no pool - but these are all things that

parking, wifi, clean rooms and comfortable bed- no problem at all; great views of the racecourse pleased

staff went out of their way to give us an early check in because we were going to the racing

ambience - staff - secure parking - overall feel of the place

first saw the hotel from the rear parking area, which doesn't do the property any justice, for a first impression, it wasn't nice

location plenty of parking outsdanding clean rooms hairdryer, iron and ironing board available has a special touch of

nice rooms. clean, and comfortable. pleasant staff. adequate car parking. all round good hotel.

very clean easy check in very polite and friendly staff easy private and safe parking.

suite and it was really nice, bed comfy, jacuzzi bath, room with a lovely view, staff really nice parking is tight but they give you a permit for on road parking if hotel full

good free parking at rear of hotel

television not able to turn on. fortunately good wifi so was able to watch the news on a tablet.

wifi so weak it was unusable in third floor

ever had the staff were so friendly there s a lovely homely feel to it all & lamin on the late bar was so friendly a real asset carnt wait to go back for another

breakfast was plentiful, tasty with a wide selection of food

there s a bar in the hotel with a reasonable size meeting area to round up the troupes

had 3 kids in tow) very close to the wildlife park

no croissants for breakfast!

free parking

staff helpful with anything you needed especially the room service staff

and clean very smart throughout tv goes to the hotel information and answers most questions room service

ordered room service and went to pay for it when i

convenient for the station and nice, if snug, rooms. good wifi.

couldn't get wifi and tv to work

great location free parking lovely renovation done on this building

they stopped serving food at 9pm and had no room service which surprised us going by the standard of the hotel

room service was a let-down

cannot comment on anything bad other than the mattress was a bit firm for my liking and room service would have been ideal

no phone in room to call room service rigid with breakfast times

the breakfast was lovely when the spa refurbished will be even better

the only downside was the free wifi was intermittent.

wifi in room was very poor - no reception.

was massive and lovely, hotel staff are excellent, lots of parking and the breakfast was superb with lots of choice

the hotel is in a beautiful setting with extensive grounds and golf courses

very good wifi

reception & bar staff were lovely

wonderfull but room4 was over bar bit noisey will ask not to be put in room4 next time but l shall be coming again so nice clean

very good location, free parking, good food and lovely people

free car park and wifi

wifi was shocking breakfast was nice room was nice

friendly staff on arrival and at check out, efficient room service, clean and v comfortable room

thought there was a mini bar in the room

breakfast was perfect x

very good room service, comfy bed, good air con nice garens

only bar staff to check you in and didn t know much about any questions we asked

town center, lovely staff nice people nice bar and indian

all the staff were very helpful and lovely to speak with especially the bar staff working in the unicorn bar

just a little noise from the bar below but certainly not an issue.

property was very close to shops and had plenty of parking