great location for events at levi stadium. clean, quiet and good parking. friendly staff.

gym is still not open. breakfast bags were not expected.

staff and breakfast

- breakfast had a good variety of things, apple juice, burrito, apple, yogurt and a muffin

gym was ehhh

the breakfast was more then i expected, i figured bagels and cereals with pastures they had eggs

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

the cleanliness of the hotel the staff and breakfast.

hotel is in a safe environment, the breakfast is good, they have free wifi, hot water, a tv, and an

close to bus, close to work, clean and quiet, great breakfast

to request pool towels twice; i waited about 20 min after asking the first time then had to go to the front

great breakfast

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy options

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

didn’t use kitchen but probably is good to have for longer stay

pool area was great

our room was next to the pool so it was a little loud, which is expected at a family hotel

really big spacious room . the gym was awesome !

we stayed after a 49er game, the onsite restaurant/ bar was full of drunk, loud people, not kid friendly in my opinion but food and service was

if you need urgently, there is the laundry, just 15-20 min

room service took quite awhile to bring order

hotel shuttle runs every 10 minutes

restaurant was great. room service prompt and good.

room service came super quickly after we ordered, and there's also a

enjoyed the staff checking in my text! also ease of airport shuttle so early in the morning!

location and cleanliness. airport shuttle was the absolute best feature!!

liked the open space lobby/breakfast area, the pretty pool area, and the fitness room

gym and a pool with lots of chairs

very clean rooms; friendly and professional staff; shuttle to/from airport

location to airport! plus airport shuttle

always a great place to visit but wish we had the pool open, gym and the full breakfast

super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is phenomenal -- best night of rest, it's quiet, it's in a good location for

from valet to staff to room service

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

a little slow on picking up room service dirty dished

the cleanliness, complimentary breakfast, the friendly staff, the pool, my room.

it was an easy shuttle ride from the airport to the hotel with a very friendly driver

typical breakfast food, clean room, clean facility, nice staffs.

my most favorite thing about hyatt place is the free breakfast

gym was pretty good for a one night stay, but i wished the pool opened earlier

this hotel is extremely dog friendly, the included breakfast was very good and the property was extremely clean

the pool was clean and jacuzzi was big enough for everyone to have their own space bar was friendly and priced

the kitchen is well equipped and has a water filter so you don’t need to buy or get water from the

laundry room - terrible, the machines were not cleaned for ages

everything was great during our stay. the room, staff, and breakfast was outstanding.

i didn't have a chance to check out the free breakfast, but it smelled delicious

the room doesn’t have a tub and a spa tub as described

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location,

the rooms were clean the little gym they had there was nice the continental breakfast was okay

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

the pool, hot tub, and breakfast were all excellent

free breakfast of course is great

was wonderful, walking distance to matrix 8 casino, buffet breakfast was excellent, staff were professional and

the pool had loud music playing but it did end timely

would have been nice to have more non-cardio equipment in gym

kitchenette was perfect

they sent someone up to find it, and got it back on next shuttle, in plenty of time

shuttle service was not available between 7am and 830am

breakfast was fair

clean room, spacious and well equipped kitchen

shuttle should start earlier, we had to get a taxi

thin it’s a better fit for smaller kids around 10 years of age or smaller not adult compatible pool was dirty the walls were really black and needed to be

room, courteous staff to include the bar and snack bar

shuttle service to the airport

pool was not clean

for our kids, that we couldn't stay longer lol

bigger pool and hut tub .

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

free happy hour, comfortable bed, great breakfast, nice gym, big rooms

my kids loved the indoor pool because the water was heated

no breakfast support for early travellers, but shuttle to airport was efficient and timely

loved the free shuttle to the airport

free breakfast, friendly staff, clean rooms

coin laundry machines; pool and gym. the breakfast was good. good internet.

airport shuttle is fast, close and useful

the breakfast is very good and the shuttle service is great

pool/gym on site and even a laundry room

very clean, pool, gym, breakfast.

staff very friendly, and will happily give you quarters for the laundry facilities

very clean, pool, gym, breakfast.

there was no flexibility for a 3 hour early check in...

great breakfast

breakfast and late check out

breakfast could have more variety

appreciated that the breakfast was actually available for a while after the posted closing time

no pool access because of covid

pool closed. but understandable

weren’t great, the staff closed the pool area early with no flexibility

our stay here even though pool and other facilities were closed due to covid

you could use gym as usual which is great in this period

was great fely was very nice gave us all the run down on facility & breakfast she was very hospitable thank you

staff was very helpful with accommodating us with a late check out because of our changes travel plans

no late check out

nice full-kitchen option in north san jose

location, beautiful, spacious rooms, staff was very friendly & accommodating, great breakfast

was not notified that pool would be closed for special event

the lobby pools and room were good. staff was friendly. room was big and clean.

loved the comfortable beds, the swimming pool and the yummy breakfast

maybe be able to have a smaller breakfast

pool is not open yet due to covid

roaches, no hot water , no room service, bad customer service, hazards everywhere

no room service

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different occasionsa and i was denied

great location. shuttle staff prompt and professional. room immaculate and spacious.

shuttle to the airport which is 5 minutes away

he sent the shuttle to come get us when we dropped off our rental car before we even called

the bar and rest were closed for labor day and there was nothing open nearby

bed and the bathroom the bar and the staff at checkin.

customer service, every spot is clean, the gym is perfect with sophisticated and new machines

staff at check-in, quiet room, and shuttle driver to airport.

we check in late and i asked about laundry facilities

bar on site with nice draught beer but i was too jet

and the wine i got with them was fantastic, served by friendly and helpful bar personnel

grave yard desk employe rude! i ask questions about wifi! ...

i did not use the wifi at the hotel there for i can not comment on it.

breakfast and bar was reasonable and good. staff were all nice.

there was no room service

hotel was amazing for the money and was very clean the bar staff and pool staff were great

pool was great for the kids this property also had mini golf it’s was great kids loved it

bad tv reception, no info about wifi, loud ac.

room service was inadequate; no cutlery or napkin, no ketchup or salt/pepper and the coffee i

mini golf

grill lounge as room service, but closes and stops serving at 9:30.

chose to have a room with a kitchen as my husband and 2 sons all have varying degrees of severe food allergies so have no

i wasn t impressed by their breakfast, but that isn t a deal breaker for me.

breakfast..need a microwave in the kitchen, food does not stay hot.

the pool was small

didn't see any plant based milk for the breakfast cereal, but i didn't ask if any was available

the breakfast is good, the bar is nice also

the gym was very clean and full of options

we drove in for the taylor swift concert and marriott thought of everything from the dj by the pool to the red carpet to the bracelet making

the bar and bar tenders

hard to get room service after the 49ers game. nobody would answer and it was only 8:30pm.

the pool was very nice and comfortable

the pillows were a little hard. and the kitchen could have a little more cooking utensils.

the gym was small, but it was clean

the gym is open 24hrs and the pool is open until 10pm they have towels down there for you

it was a nice spacious room, nice breakfast and very clean.

the water temp

overall pretty nice and everything that i needed here. good gym!

friendly and helpful, the rooms are updated and clean, the bed was very comfortable and the pool was refreshing

the pool was terriffic

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

the pool closes early.

nothing open from pool to restaurant and bar .....

staff, the great sized and well equipped rooms and most of all the kids loved the gorgeous pool with lovely landscaping which was always mostly

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

pool and bar being open was nice, also a gas station and a applebees in the same lot

the room is nice and spacious, always a benefit to have a personal kitchen at your disposal

location, kitchen, quiet, parking close to unit.

the breakfast scenario

we love the rooms.. large, room with kitchen for a low price..

clean, very nice staff, room configuration great, kids loved playing basketball

gym needs a tv.

loved the hot breakfast, friendliness of staff, and fitness room.

in love with the room, the gym and the breakfast. everything was perfect!

our kids could not get enough of the pool, overall just a pretty good today

clean, quiet and comfortable. great hotel value for the price. breakfast is superb!

breakfast was great

glad they have a gym and breakfast

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

where a friend was staying, her room was much smaller, the tv was bigger and they had a heated pool but for an extra 200 a night, i feel i definitely came up on top as far as what we were

amazing pool and breakfast

laundry machines are not enough

i was there for 6 weeks and breakfast started to annoy.

breakfast and happy hour included

pool, parking garage, clean, big room, kitchen, vanity

and small property with an intimate pool area in the middle

breakfast was good however there was a large trail of ants on the tables where the food were so we

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

brown water at best, but the coffee in the breakfast room was decent, so that made up for it

convenient, affordable, clean, and besf of all, a great breakfast

breakfast was absolutely delicious

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

gym was clean and well-organized

breakfast could have more variety, e.g. provide some salads/vegetables.

a little better variety with the breakfast

new and clean hotel. media room has a nice pool table.

an outside shower for pool (health) and adding a jacuzzi would be nice.

the swimming pool was covered and very small.

service, comfortable beds, good breakfast, spacious areas to hng out and a nice bar with possibility to eat something as well

also nice laundry service, decent gym and a good breakfast that was reasonably priced

gym was awesome

was great, service throughout was excellent, very clean throughout, bar was excellent and the sliders were excellent

love that the gym is 24 hours

i loved the fact the gym was open 24hours

would have liked pool but understand why!!!

the bar and restaurant served different food

definitely recommend the bathroom safety bar not be slick

none of the food or bar services were available

the gym was great along with the pool

gym was small but very very equipped

i liked that the pool was nice and quiet

we didn't like that the bar closed too early - 11:00pm

the lobby was also nice i wish i got to use the gym though

also the 2 pizzas that we ordered for room service was under cooked

hotel bar on a event evening only had one bartender doing all the tables and the bar

also, the gym was very small

quiet hours is not enforced, people were laughing at the pool until at least midnight

advised there would be no pool open due to construction before booking

pool was warm and close to our room

the courtyard was inviting, with seating around a gas fire pit and a large pool

the pool and exercise room and light in pool worked!

pool was great

the pool was only 3 feet deep

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

craig helping out down at the amazing breakfast with omelet bar also so personable

craig helping out down at the amazing breakfast with omelet bar also so personable

warm shallow 4ft pool was perfect for kids

ev charging, clean rooms, good breakfast

one tread mill and too small fitness center

the respectful staff. great breakfast selection, nice pool area very clean rooms.

added bonus was the coin laundry

breakfast was very convenient

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

breakfast was great and overall cleanliness of the hotel was wonderful.

room was very nice, loved the kitchen and that there were so many things we could do in it

loved all the accommodations with the kitchen

from early check in, to lobby with plenty of tables for 49er fans, to incredible pool side atmosphere,

clean rooms, friendly staff and easy parking. the in hotel gym was good too.

no free breakfast

and even payed extra to get a high level room with a balcony and really the only reason why my kids and wife and i chose to stay here

the bar in lobby is great

the breakfast in the morning was the

the laundry machines

breakfast is good location is great

the breakfast in the morning was the best that i have had in the

grear breakfast, convenient location, new and clean hotel, good value

there is a lovely bar, and i am willing to guess room service

lobby was nice and gym was clean

days) and they were very kind when doing the room service

24 hour gym

room service should be informed before checkin

the room had great air conditioning and good facilities for breakfast

i appreciated the simple but neat instruments of the gym

basic but good continental breakfast

the room was wonderful, staff very helpful, and breakfast good though limited options.

the breakfast was just pastries with coffee & tea (this was probably due to covid19 protocols), at the

good wifi and streaming on tv which was great

modern, comfortable, clean, friendly stuff, gym and yoga room

had the basic necessities plus free breakfast and access to the bar at night

we also ate and drank at the bar on the first floor

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

its one of the best locations in downtown san jose. close to everything. solid bar too.

there was no onsite store, the room service food was cold, the escalators were not functioning properly

very clean and modern, staff was friendly! pool was great! food was delicious!

no room service, car service, pool , food , nothing

the pool is amazing and the lobby bar is a charm

were not stocked in gym for pool and had to call to get some

due to covid-19 the bar and restaurant were closed also pool area and gym

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

i also ordered room service one time and it was delivered promptly and tasted great

to order at the bar for drink or food right off the lobby, excellent and easy way to get a triple latte in the

they had a christmas in the park within walking distance geared towards kids

they had a christmas in the park within walking distance geared towards kids

given drink voucher and or breakfast voucher for resturant bar or continental breakfast in the morning

bar service was attentive but respectful

service; no room service until someone check out, some of the receptionists' attitude are really bad; beat up

pool was very good

gym , food , room all great

people..gym..pool...location.. youthfulness...home style feel of the vibes.

no clock or microwave in the room. no cartoon channels for the kids.

my kids loves the pool area

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

staff at the hotel and bar were very friendly

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

competent staff... late check out

they need a bar to have a few late night drinks

over priced. no room service. restaurant and bar menu nothing special.

the restaurant is basically an adjunct to the bar - doesn t feel like a restaurant at all.

when we called for room service, we were hung up on twice and never got a hold of anyone

they do have a great gym and wonderful out pool and spa area

room service: 2 small pieces of key lime & a glass of milk = $31

also the pool how it isn’t gated and had more access of freedom to walk around while having the kids in the pool and watching them if you and your spouse prefer to walk around instead going in

the pool for the kids

when we went to check in after our 3 hour drive they weren't going to let us stay because of the bar service not

the staff was great, nice hotel, pool was refreshing and clean

the pool suite rooms have assigned parking close by

we wanted the extra space and a separate room from the kids so we could all relax after camping

the valentine decorations and the breakfast. the laundry room was clean and accessible.

ac didn't cool the whole room, wish they had a pool for the kids

close to gym

the place is not new new, it has wonderful and complete facilities like gym , laundary ( complimentary), supermarkets within walking distance and very clean and organized

breakfast should be noted by staff when they see you in the evening

the bar staff were fantastic

everything was great from the room to the parking to the pool! very relaxing stay.

accommodations were great, we did not expect to find a kitchenette with a full-sized refrigerator/freezer

early breakfast end time coffee machine didnt work

there was an outdoor pool and jacuzzi, but the weather didn't permit

how easy it was to reserve a spot at the pool

on site laundry facility was very useful

the room was big , great breakfast burrito! pool and hot tub we're good as well!

nice pool area, nice clean room

very good choice at breakfast, nice pool and spa and a good location

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

guest laundry services and the dry cleaning was too expensive

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

as well as how clean the rooms were, and the complementary breakfast

also shuttle service was not available as advertised and when questioned about this, the staff were

the pool and spa were also clean, secluded and relaxing

shuttle service to cisco office (a bonus

pool was very clean in the morning

hotel had free shuttle, but shuttle driver dropped us farther away, adding 1 mile to the 1

then wind down the night with drinks, food, music and lots of laughs at the bar area inside aloft

just that there wasn't a microwave in the room and the pool towels were extra small

we loved our stay. private pool and gym. great customer service. amazing staff.

the band to the bar to the pool table .. close to levi’s stadium

but there’s a small gym so you can work out

i wish there was more fruit for the kids

my kids had popcorn and made a small mess but we didn't want to call house keeping just for that

beautiful clean pool, laundry room was great

clean, staff is really nice and helpful, breakfast is simple but good

we got an early check in, which was great