it does not have a restaurant within the premises and therefore you cannot request room service, but still the restaurant next door is a very good one

very central and convenient to restaurants/shops/plazas and parking is on-site

location is perfect, and parking is secure.

car parking was very secure

large rooms, quiet and pretty setting.. central location and on-site parking..

the fact that the hacienda has both a gym and swimming pool is a great add on

the parking area is really big and can easily accomodate a lot of cars

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

ample parking the restaurant is very good and service is very good

secure parking

the facilities , the room, the gym, the service.

location. breakfast

breakfast was cold, beds not comfy and pretty small

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with families

breakfast actually was very bad; the scramble eggs were very dried without any seasoning the

good breakfast included good

parking is free and easily accessible

have 1 room dog friendly and we could take our two puppies and walk them in all spaces (except pool), buffet and meals were delicious (+) the swimming pool was huge, heated, and very clean (-)swimming pool music could be too noisy (-) there was a wedding near the pool and was a little bit loud at night (+)the gardens, pool and area (+) i also enjoyed the gardens and the pool (-)at the pool area was not available (+) you can choose sun or shade, nice pool area, and just relax completely

room service was efficient and reasonably priced

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

room service is first-class,

very good to go with kids

great place to relax, food is good. great for family and kids

specially the farm is very nice for my kids

very good to go with kids

very good food and great pool who combines needs children and adults with a special design

room was clean and beautiful. pool was fun for my kids. the center is just a block away.

warm swimming pool, great for small kids

i think the pool could be a little more deep but it was still great water was just right.

amazing team and great location. we loved the swimming pool area which was great to relax.

at the pool and restaurant

the spa services are superb , totally recommendable

the room was very clean and comfy. the spa was great too.

spa facilities, room size and mattress, coffee in rooms was good

free parking and a short drive to town where you will find dozens of great restaurants

price was high considering the location and confort of the facilities no water in the swimming pool

already seen better days - the rooms feel like a trip to 1980´s; if we wouldn´t ask about the breakfast, we would miss it - it´s necessary to book it the day before (as it´s ordered with an

the breakfast was good the facilities were not so great location was good

complimentary coffee was really good and if the weather had been better, the pool would've been great

breakfast is included

restaurants, location, bar,pool , the coffee is good, breakfast is excellent, brassa is excellent with beautiful views of the

it had an amazing restaurant bar called la brasas highly recommend eat there great food

great location nice pool and terrace restaurant

location is amazing, and the staff in the bar are great

location - near the main square. beautiful manicured grounds . great bar .

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

convenience of location breakfast temp of pool

jacuzzi and pool

pool

bathroom, the water pressure in the shower is very bad, and maybe the pool, the water is so cold

pool was covered during the weekday

great hotel in the heart of tequisquapan! nice pool and separate hot tub!

pool is ok

pool was lovely on a hot day

pool was dirty

the pool and the parking

is a quiet spot and a convenient gym at the facility

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa, etc

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

there was a karaoke bar close by that was too loud at night.

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

theres a bar right in front of the hotel and the noise was very

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

staff friendly but very limited, the pool was mentioned to be climatized and it wasn t, they charge you if you want to leave the car a

sauna didn t work and indoor pool was too cold to get in

location is good, close to center of town. gardens are nice. parking is close,

i loved the location very close to el centro, parking included, this place was amazing!

it s too bad the outdoor pool is not really useable so there is no pool scene.

nice property and quiet at night, also has great hotel parking area

hotel, nice pool, good breakfast, close enough to the center of the town to get there fast, and far enough so it's a very

breakfast available at extra cost

staff is really kind. awesome breakfast

excellent breakfast, great pool, relaxing spa treatment on offer.

swimming pool s water was too cold, even during the sunny hours of the day

bbq area and swimming pool, overall simple but clean.

they had a good-sized pool and free parking.

very nice staff, excellent pool, good shower and relax ambiance

kids can swim kn the pool

kids can swim kn the pool

this was a beautiful old hacienda with heated pool and well-maintained gardens.

friendly staff - peaceful place - great for kids. very good wifi.

pool and surrounding area were great.

friendly staff - peaceful place - great for kids. very good wifi.

friendly staff - peaceful place - great for kids. very good wifi.

place, the staff, the leisure options (loons, horses, swimming pool, pool, (-) the pool was dirty and smelled bad

the location, great breakfast and the ammenities.

really good free breakfast, great water pressure

clean rooms, great breakfast, secure location

nice breakfast options considering the circumstances

left before breakfast,so i can’t comment, but i was happy with the location so close to the airport, and when

gym equipment could have been updated.

facilities, swimming pool, room luxury/size

the room is amazing, love the pool inside the room.

a lot to do, pool was closed due to renovations

location is great, rooms are huge, off street parking, secure

uit, toast and coffee) but menu breakfast was really good

the breakfast quite good

breakfast was just ok

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

breakfast is coffee and toast, anything else is extra

beds were comfortable free parking

gym, swimming pool and overall set up of hotel

first day we got there they told us breakfast was included, the next day that it was not at a much higher price

nice modern hotel with friendly staff. it has a restaurant and pool. good sound-proofing.

the breakfast is really good and the staff was nice

for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks in the room

room, pool, bed, cleanliness

were too rough, room service got the order wrong and compromised to replace the wrong part of the order but never

room was very small it had no parking

we chose this hotel because it's indoor pool, but it was well, not clean, specially the one for kids

no toilet paper, communication with room service , exercise room is sub par for 5 star hotel,

the breakfast was really good, it is really small but still go many options to eat.

liked that the breakfast hours start very early, and that it is a buffet service, although it is not very

clean and comfortable room. good breakfast coffee available at all times

service and breakfast

breakfast was good. quiet place rested

rooftop pool seems abandoned.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

the pool, and the restaurant

breakfast is the same all the time ahaha i stayed here monthly

breakfast area very clean and comfortable, food was good and plenty to choose from

pillow wasn't that comfortable to me but i really appreciate the cleanliness of the rooms and breakfast bar

breakfast included (although basic)

breakfast doesn’t change, same food

super nice modern clean hotel. breakfast was perfect. friendly staff

breakfast buffet was excellent and the service of the workers was very good and the location is

good breakfast buffet. premises clean. nice atmosphere

the room service food is also good, just took some

it has a great bar and restaurant

the wifi is stable and the bathroom is also nice

the swimming pool is exposed, to close to lobby

very clean, super nice gym

pool had many problems / maintenance issues.

the pool was little

i liked the buffet for breakfast

staff were very friendly, the jacuzzi was clean and breakfast was nice

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

is wonderful, rooms are more o less clean, the rooms were close to each other as requested, breakfast so so, easy to

the pool & the service of the personnel, they were very kind with my family.

room service so slow, in front desk very slow to pay by credit card

7 pool chairs are a joke

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the pool area is nice but the pool itself wasn t very clean

great bed, big tv, secure parking lot, and friendly staff

the bed was comfy and the pool was a nice touch

pool temperature

safe parking

all installations and facilities are ok. parking is free and very nice

had to reserve the gym, but when we got there only one machine actually turned on

are great, breakfast excellent for the value rate

it was good breakfast, room was comfy and oxxo was near like 3 minutes of walk.

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

ere are limited spaces), nice housekeepers, good location.

free parking

breakfast buffet is good.

gym old, dirty and machines don t work

nice buffet breakfast and a beautiful park across the street

loved the shared kitchen area

the staff was very helpful. we appreciated the laundry service.

thanks also to the ladies from the room service, especially the younger, i do not remember the name

a great location and if very clean, has a jacuzzi and spa has great prices

never did understand to what extent guests can use the kitchen

pool is seems to be not clean enough, on the sides there is a lot of dust and should be cleaned

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

excellent breakfast with large variety of options to choose from

nice facilities breakfast was excellent buffet type, close to the historical district

rooftop bar was closed for all 3 nights we stayed.

wifi did not work in the room

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

not wifi

my little girl loves the pool and we like relaxing in the lovely gardens

the swimming pool/garden courtyard was lovely

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

the pool was a bit cold for my 4yo boy

and a lovely pool

early check in was allowed

child unfriendlyness, temperature parking

have a bar that plays music very loud until 12

wifi was poor

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

the reception staff were great as were the servers in the cafe for our daily breakfast

breakfast was amazing and started at 7 am which is early for mexico

i could stay comfortable and have nice breakfast

we had breakfast included and it was delicious

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

spa was being remodeled so there was very noisy

everything except breakfast.

the breakfast

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

hey didn’t offer a breakfast

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

great place, good location near the city center. we also enjoyed the buffet breakfast!

helpful staff, good breakfast, hot shower, location is excellent

central location , breakfast ladies excellent,