the surroundings are rather ugly with a highway, a parking lot and a huge car storage place around it

the breakfast was just alright. it was a little pricey for the quality.

for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks in the room

breakfast options were amazing, room was neat and spacious.

gym, swimming pool and overall set up of hotel

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

breakfast is coffee and toast, anything else is extra

breakfast was just ok

uit, toast and coffee) but menu breakfast was really good

the breakfast quite good

the pool, and the restaurant

rooftop pool seems abandoned.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

breakfast was good. quiet place rested

breakfast no rules

think the breakfast was very poor, literally the chilaquiles were just tortillas with sauce, no chicken, no

clean and comfortable room. good breakfast coffee available at all times

service and breakfast

breakfast is the same all the time ahaha i stayed here monthly

breakfast left to be desired.

breakfast included (although basic)

breakfast doesn’t change, same food

breakfast area very clean and comfortable, food was good and plenty to choose from

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

location. pool. amenities.

very clean, super nice gym

clean, they offer a great cookie during the reception who helps to give an smile from my kids

the wifi is stable and the bathroom is also nice

the room service food is also good, just took some

big rooms, clean, great breakfast

it has a great bar and restaurant

spacious and clean rooms private parking

i'd like a pool better lighting in underground parking

was at a good price, the buffet for breakfast was excellent, the staff was super nice and was able to help us with a taxi

hotel swimming pool is small but warm and the hotel was almost empty to it was all for myself, the personnel are

safe parking

great price, modern rooms, clean, parking, good breakfast

had to reserve the gym, but when we got there only one machine actually turned on

rooms, nice location, easy to reach, good parking place

comfortable accommodation with good parking and restaurant and bar

comfortable accommodation with good parking and restaurant and bar

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

the bed was comfy and the pool was a nice touch

great bed, big tv, secure parking lot, and friendly staff

there's no good parking entrance road sign

pool temperature

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

beds were comfortable free parking

the pool was to small and full of kids, we did not have the chance to use it because of that.

pool for kids bring floaty !

facilities are great, pool area excellent

excellent design and comfort in the rooms. the pool and gym great

they don’t have heaters and for my kids the room was cold

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

everything was excellent, the suite was huge, we loved it. the breakfast was very good as well.

is wonderful, rooms are more o less clean, the rooms were close to each other as requested, breakfast so so, easy to

staff were very friendly, the jacuzzi was clean and breakfast was nice

great staff, comfortable room, excellent breakfast, perfect pool.

the wifi was also not working and we brought it to their attention but they just kept handing us the

restaurant, room service, front desk

great staff, comfortable room, excellent breakfast, perfect pool.

easy check in process with friendly staff, own parking

we did not stay long enough to enjoy the pool area

water in the pool was cold no wifi broken fridge broken bath top tv didn’t work when we got there room service

the receptionist told us it was the pool heater

front desk employed, response to service, ubication, swimming pool

the pool was not available for guests as there was a private party taking place that evening

breakfast buffet

breakfast a bit week that should be much better in a chain hotels. the rest is ok.

delicious breakfast, everything was very clean

facilities, breakfast, cleanliness...

the hotel has a swimming pool

clean, nice, good breakfast included.

better breakfast option, better bar. wifi and cable system bad

free breakfast was only eggs and beans with bread

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

breakfast was ok

plenty of secure parking, property felt safe and secure

electricity for more than 5 hours, no air conditioning, wifi, light or able to connect computers nor phone

we also liked having secured parking

its gardens, pool area and water features are beautiful

no breakfast included weak wifi signal

location: near the historical center, good breakfast for the price.

access to the on-site parking was easy

parking was available

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

ere are limited spaces), nice housekeepers, good location.

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

pool was very small

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

the pool heater was not available, and most of the time the shuttle driver was not available

friendly staff, great location and wifi service.

breakfast included was a great $ saver

gym

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

about the staff nor the rooms, really comfortable, good location for most places to go, breakfast really good

nice gym too

i ordered room service a number of times and the food was always wonderful and delivered in excellent timing

the pool was amazing - warm water - and my kids loved it

knocking door too early for room service

the pool and the breakfast buffet

the swimming pool itself is nice, and the gym

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

poor wifi connection

they said it was booking, and they couldnt do anything they dont have parking

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

always worked, but was weak and slow), and the place is quite noisy - the windows

the breakfast was perfect to start the day!!!

breakfast was shared with the whole staff of a company and made the experience none pleasant and

nice breakfast. lost an item and got it back

breakfast was not good

breakfast was fine but not memorable.

kitchen shared area exceptional

a great location and if very clean, has a jacuzzi and spa has great prices

the staff are exceptional. use of kitchen was a huge plus.

hospitality and quality of the room, amenities, food and spa are excellent

the staff was very helpful. we appreciated the laundry service.

to main roads to and out of the city, room equipment good, the breakfast buffet was very

if the gym is well equipped, it's extremely dirty and no maintenance is done

very nice staff. the food at restaurant was good. and they have a gym.

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

roomy, big bathroom, very comfortable beds. easy parking.

we did not have breakfast. the rooms are quiet. plenty hot water.

the food, the laundry service and good price

breakfast was super, lots of choices even roast pork and broccoli

location, staff and breakfast were okay.

hot breakfast staff service

variety)

hotel, beautiful room, amazing beds, great staff, excellent breakfast

breakfast was amazing and started at 7 am which is early for mexico

i could stay comfortable and have nice breakfast

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

helpful staff, good breakfast, hot shower, location is excellent

hey didn’t offer a breakfast

great place, good location near the city center. we also enjoyed the buffet breakfast!

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

nice breakfast served in room

the simple european breakfast was very nice

great location and price! lovely breakfast!

breakfast was good

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't seem very available when

the selection of breakfast

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

breakfast was unexpectedly really good, lots of options

ol, bar, etc

the breakfast is quite good for this hotel chain and the room was amazing

wifi didn t work, the tv was not working either

neither the wifi nor the tv worked in my room

cold a/c in the room and internet works well, both wifi & wired

poor wifi, no gym.

different days), service at pool restaurant very poor, the staff is not well

breakfast it's ok

hotel was nice and clean. breakfast was amazing.

the bed was comfortable. the bar staff were helpful.

the pool and jacuzzis were clean and at a perfect temperature

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi did not work in the room

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi in my room did have a connection to the internet

not wifi

good location and free parking

valet parking were excellent, helpful and amicable

staff is courteous, their valet parking is great

room was very large with many extras that i didnt expect like a functioning kitchen

access to the parking is a little confusing, because the hotel is in a pedestrian street, so we ended up parking

breakfast is very good, specially listening live

hotel, great attitude by all at the hotel, delicious breakfast

breakfast was disappointing

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

the breakfast was excellent

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

location, rooms , spa and pool

room was so close to the pool, but in the first night there was a party of others guest and it was so loud and noisy and the

all the place is really nice and like oasis! good ubication, great pool,attentive staff!

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

spa was being remodeled so there was very noisy

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

noisy at weekends nights. breakfast could be more generous.

spa facilities off the main reception

large room in excellent condition, big courtyard with restaurant, gym and pool, room also with air conditioner

bad wifi. no bathroom on groundfloor.

weak wifi overall and none in room.

facilities, swimming pool, room luxury/size

the pool was great too