swimming pool, big rooms, cleanliness , everything

the area outside the hotel-casino looking west absolutely beatiful

poor wifi connection.

room was too cold, tv selection was very poor and the wifi connection was almost non existent

door was blocked on one end closest to parking

did not care for the casino. was boring.

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

wished it was connected to casino but enjoyed anyway

casino is just a short walk

convenient to get in and out, great parking and close to the casino

nothing for kids to eat so bring your own

pool facilities room breakfast

my kids complained about the pool

very long walk for my disabled father from the parking lot to the actual building

very few games or activities for kids.

silverware was missing in kitchen

free breakfast, free parking, free internet, in room refrigerator, microwave and stove

nice atmosphere we enjoyed the outside patio we like that it was walking distance to the casino

next to a resort hotel+casino

convenience of getting to and from the casino. the spacious room.

nice hotel. breakfast was great.

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

everything was great. smooth check in. friendly staff. good breakfast. clean room!

easy convenient location. we had a lot of fun playing in the pool. breakfast was good.

breakfast was less well-stocked than anticipated.

location/ clean/ breakfast

breakfast was well handled (in these covid times) and the person serving it was very personable and

front desk woman was very helpful. breakfast server was extremely patient.

breakfast of ok but not great, gym is very small.

location, pleasant helpful staff, good breakfast, laundry

poor laundry

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

clean room. friendly staff. good breakfast.

better and larger breakfast

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

wifi does not work in room...

wifi connection disappeared from time to time

and general landscape of property was lovely, liked having 2 bedroom suite with well equipped kitchen, good shower, meal first night was good

no wifi! no tv.

location, food at the cafe, art on facilities, strong wifi, friendly staff

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets

the spa service was good

they also have a five star spa on location

great get-away!! spa amazing !!

the pool was amazing!

there was a full bar and restaurant upstairs drinks and food were awesome

there were broken glasses outside of our room, was worried that my kids would cut their feet with their flip flops from it

two free cans of beer (local ipa) every day, southwest/anasazi decor, a big grassy area for the kids to play, affordable in offseason (winter), friendly staff, etc

- my room has edward curtis pictures - good quality sheets, tv, silence, view of the mountains, gym

laundry available on site at no charge

also, manager was very accommodating and showed us where we would safely park our vehicle with a 17’ trailer

gym could use a little sprucing up.

breakfast was exceptional, staff friendly and helpful

rooms are actually casitas, self-contained adjoining mini-cabins, of a kind, with kitchen, bath, and ample sleeping area

the wooden fireplace made it feel so cozy and the breakfast was phenomenal!

breakfast was complimentary as well and so

i have more compliments for the breakfast, it was excellent

a grab bar in the shower from us older guests would be a good addition.

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

it had a well equip kitchen, with plenty of dishes to last several days without having to run the dishwasher, plenty of

enjoyed the well equipped kitchen - it was small but had everything we needed

pool and jacuzzi area closes way to early

the room was spacious and loved having a kitchen, even if only leftovers from the restaurant were stored in the fridge

pool, location, beds

everything was amazing. great pool, great staff, spacious rooms. perfect location.

no response indicating receipt of text for room service

wifi was not working all the morning this was supposed to be an upscale hotel

the staff at room service are amazing kind people and the food is great

great outdoor heated pool that we used in late october. nice hot tub.

pool side fire place was good

pool and spa...room decor.....comfort of bed/pillows, etc.

room service, etc) that was out for a while

pool was dirty , bed was sagging at the middle , room service was ok , we always had missing towels

excellent breakfast burritos served at complimentary breakfast

very clean and cute, loved the outdoor patio and little kitchen

there was a small kitchen with an own partió, where we could cook and have a really nice dinner

room was big, with a kitchenette and a very comfortable bathroom

i don't understand how motels, including this one, can have kitchenettes that don'

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

had a room with a fireplace and a bar area and a separate sleeping room

love staying at hotel chimayo it’s right downtown has a nice little bar charming rooms price is good has the santa fe charm close to all walking distance is what i

the restaurant and bar was very pricey. we eat at other restaurants

the $25/night car parking fee is

even had 2 silver coins to redeem at the bar for a couple of their silver margaritas

great bed, nice staff, great room service.

valet service for our car made it nice as parking is limited and can be hard to find

the pool is nice & the workout room has just enough to keep you active

we had a fire lit on one of the nights and enjoyed delicious room service twice while staying there

we loved the entire property. th lobby and bar were great. the breakfast was delicious!

my kids loved swimming in the pool and hot tub

only tiny tiny thing was that communications about dining/ reservations/ availability of room service seemed to be a little muddled

bar is famous for cocktails

pet fee $75 nearly doubling the room cost.

only thing which could have been better is bar being open, but virus prevented that

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

this hotel is historic with wine tasting, great bar and restaurant

the room was very clean and cozy. hotel was spacious and loved the rooftop pool and spa area.

kids get in the hot tub a lot

gym and swimming pool were very good quality and breakfast was lovely

everyone was so helpful and friendly at the hotel, the room was clean and the gym met my needs

gym could have more weight machines or freeweights and the pool is too small

breakfast was ala carte, (free of charge), i order chicken chilaquiles and they were sooo delicious

nice bar that locals frequent

the pool was 87 degrees and warm enough for kids to swim in even in late december

excellent staff, fantastic location, lovely pool

room service for both dinner and breakfast were beyond expectations

nice pool/area

we ordered room service and it was very convenient

quiet room comfy bed great wifi! housekeeping was great in keeping things clean!

wonderful location, nice rooms with wonderful decor, good bar downstairs and coffee

pool was great

the breakfast was better than most

clean and cozy rooms. loved the in-room fireplace and the burrito bar breakfast

the breakfast burrito bar was great, along with plenty of fruit and cereal options

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs if that was a deciding factor as it was for us i would recommend elsewhere also the

breakfast included a burrito bar and fresh fruit

the pool. i believe the walls are well insulated. we did not hear the people above us.

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

pool was clean, but some of the couches were threadbare and shredded

parking on site (tho there was an extra charge) beautiful, clean room with comfy bed and a nice pool

hotel offers shuttle that transports within a two mile radius that we used though downtown was a ten minutes or

wifi was a little weak

room service was a little slow, and our shower didn't work well - stuck on scalding!

valet parking only made it inconvenient to get forgotten items from car

the property is spectacular, the pool is not usully crowded (though it could be warmer), and the whole experience is first class (+)location couldn't be better, the rooms are large and up-to-date, the landscaping is gorgeous, the pool/hottub are big and inviting, the onsite restaurant and bar are top notch (+)was excellent, grounds were beautiful and the pool and hot tub were great (+) the art inside the hotel was amazing, the location was amazing, the steam room/hot tub/pool were wonderful (+) the spa was great, and we enjoyed the pool also (+) the warm pool was nice after a day walking around (-)pool area is small (+)the grounds and gardens. the pool!! (-)pool had a lot of bugs/leaves b/c of the tree. possibly cleaning it more often would be nice. (+) we didn't use all the facility (pool, spa, workout room) but it all seemed nice

hacienda is the nicest hotel with spa we have stayed at in santa fe especially for the $--- night vipprice

fireplace in room, spacious bathroom, excellent spa facility, wonderful butler service in the hacienda

loved everything but if we could have a few wishes we would love to have an indoor swimming pool, sauna and a steam room available for guests

husband and i enjoyed our stay at the hacienda, hotel and spa

the staff was delightful, the shuttle prompt and the location superb

spa facilities charged for steam no open steam room pool under construction ;

the spa was wonderful the staff was very gracious

beautiful lounge area outside the spa in pool area great day or night

loved the spa and the beautiful courtyards and hidden nooks

�]

great pool, excellent food and staff, nice rooms, good location.

window by the pool and it was noisy sometimes, especially at night, but the hotel staff can't control that

our attempts to book a massage were unsuccessful. tardy or no responses from spa area.

room service was lacking never arrived

decor, the atmosphere, the art, the design, the bar, the location, and the free and convenient parking

staff ever, very helpful giving us suggestions for shopping and restaurants, the complimentary shuttle to areas within a mile of the hotel, cozy rooms

very clean, really cute, great breakfast

the shuttle service to downtown santa fe was free (although we tipped each driver), quick, always

the gym could use an upgrade

the shuttle service was outstanding- they would pick us up anywhere around town at pretty much any hour

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

great place for a long stay as has kitchenette

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

friendly staff, early check in and extended check out

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

also entertainment provided with daily events even for the kids

bar and outside facility was fantastic as was the bartenders

and the laundry room was helpful

shuttle was convenient and the hotel was close to downtown, restaurants and more great

did my laundry the last morning

i couldn’t use the pool because of covid-19

pool was amazing

folks were not always knowledgeable about services available at the motel, such as hot tub and laundry

people smoke outside and it’s so unpleasant specially when you travel with kids

great value, pool, hot tub, great property for exploring

reasonable pet fee. lots of outlets.

i went to do laundry and i hand to pay for soap and softener

someone left there laundry hanging on the stairs railing out to dry

freezing cold pool. for breakfast you can make your own waffles!!!

we really loved the pool

breakfast was a delight due to the cheerfulness of the staff

clean, updated and free breakfast was very good!

laundry facilities were great, clean, available

breakfast was great. service top notch. location excellent.

full kitchen and appliances, comfortable large king bed

the shuttle bus wasn’t running proper! that was one of the reasons i chose to stay there!

room was very cold 2) pool closed 3) fitness room closed 4) no hot breakfast 5) hallway floors had snow on them 6) elevator was freezing

kids really enjoyed indoor pool. hot tub was nice after cold day on snow.

if your upstairs guests have kids, you can hear every single step

in addition, the room was very quiet and there was plenty of free parking

helpful the room was very nice and the bed was clean and comfy, the breakfast was delicious the laundry facilities were amazing very clean and brand new

friendly staff, great location. the breakfast in the morning was amazing.

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

laundry on the second floor $2

quiet and had washer and dryer and gym

i wish the pool opened before 10am so my kids could swim before we headed out on our long drive.

place to stay with kids

no breakfast

plenty of comfortable spots to eat in the breakfast area

kidness, cleaness, breakfast

gym is basically nonexistent

parking situation was pretty tight

gym was not good pet friendly so a dog barked all night bedding was very cheap- mattress and

no pool

rooms was clean only when you ask for room services

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

the housekeeping and breakfast prep staff were fantastic

pool unfortunately was not working and the guest laundry dryer was also not working

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

they had their gym open by appointment which was good

parking lot, construction noise too early

the bed and pillows were comfy. love the hot tub spa area.

parking spaces were way too small. never seen any this small. hard to even open doors.

great access to our bike. loved the pool.

the parking lot was confusing and the main lobby entrance was not marked at all.

have more towels available in the pool/hottub area.

breakfast was superb; hot and fresh every morning

there are laundry facilities on site

laundry done thru hotel is very pricey

plenty of free parking; pool and small gym on site

better to check make sure everything works in the rooms like whirlpool room 215 water would not hold

pool hours, i know every hotel that has a pool, shuts it down in the evening

breakfast was cold. tv didnt work

friendly staff good location good breakfast beautiful pool great beds

have one of the best breakfasts i have had at a hotel in years

nice to see some hotels still have a real breakfast post covid. keep it up!

pool and spa area was well used (crowded) and no towels available - that is good for the hotel and

the breakfast was great!

the breakfast and the pool

they gym needs better equipment.