better and larger breakfast

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

poor laundry

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

breakfast could be better

nice pool, hot tub and fitness room

great view from breakfast area

late check out

in addition, the kitchen was very useful

good service good & explained things adequately gym was a plus comfortable bed & pillows breakfast

breakfast was so-so (powdered eggs, stale bread goods, over-ripe bananas) but the all-day coffee

breakfast was great, room was nice and the staff was pleasant.

clean rooms, excellent free breakfast, very accommodating staff, close location to atomic transit bus stop which takes you to

location/ clean/ breakfast

clean room, gym

buffet in casino

casino is just a short walk

in order to eat at restaurant you have to cross the casino smoking section

we could walk across the parking lot to the casino.

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

hotel and casino

swimming pool has no shade and was not clean

wifi was spotty, need to beef up the wifi capabilities

parking in the back

the staff and casino

ants in the motorcycle parking lot

noticed) but

clean, roomy, bed and pillows were great! enjoyed the golf course view.

excellent hotel and casino

room service was unavailable & onsite restaurant hours were still adhering to shorter covid hours

awesome breakfast!

good hotel breakfast

beautiful location and walking distance to casino!

the rooms are quite spacious and has a mini kitchen with a full-size refrigerator, dishwasher and a microwave

the restaurants in the casino hotel on the campus were not open during covid

the spa service was good

had talked with staff long before booking asking for spa pamphlets

great get-away!! spa amazing !!

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

inside, the service of the shuttle any time to go to the center, the room with a view over the pool

gym equipment broken, weights missing.

the pool was amazing!

many kids swimming without adult supervision

wait for early check in was exceptionally long but no fault of the facility itself

if we knew breakfast was at 7:00 a.m. instead of at 6:00 a.m. we would have ordered room service

i couldn't get room service on sat. morning till after 9:30.

the room was clean. the staff was friendly. there was a free shuttle to the historic plaza.

standard of double tree, laundry facility, proximity to restaurants

parking was crowded

the pool was good for kids.

the guest laundry was filthy

shuttle service to and from the albuquerque balloon festival was terrific

teriffic staff. spacious property and the cleanest and nicest pool and hot tubs. amazing!

quiet room suggest requesting room in back to avoid road noise bar and bistro with limited menu came in handy

breakfast bar ran out of food

wifi was not secure and my computer would absolutely not let let me get online no matter what i

gym was 3 machines in which the treadmill didn t even work

breakfast area and pool were shut down due to covid concerns

small holes s & tears in sheetrock, furniture upholstery stained, never saw maid service for any room service for second night stay, office staff seemed not very friendly

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

quiet and had washer and dryer and gym

the gym is small but good enough to do your training

tea, coffee at all times, a little pantry & kitchen area if you’re hungry or thirsty, there’s laundry and a gym

the small gym had satisfactory equipment

breakfast was great - all was great

the food was very good, much better than anticipated and the bar area is small but was

the breakfast was great

the breakfast bar was well-stocked and clean

plenty of free parking; pool and small gym on site

bed was so comfy and breakfast was good staff was helpful and very nice

pool area has paint peeling by the windows

pool, hot tub, poor gym, breakfast- most everything outside of room was not air conditioned

swimming pool looked dirty.

since i don't eat a large breakfast, the choices were

the hot breakfast omelets, turkey sausage, capital, & green chili plus fresh ground coffee was all

issue but we had a issue after we checked out that we wanted to fill water for the trip and the fitness center water was not working, i asked where else we could get water she just says there was

i wish the pool opened before 10am so my kids could swim before we headed out on our long drive.

staff was nice and the breakfast was great too

not appreciate the screaming and fighting between two kids

i would say is since it was a very short trip, we didn't get to enjoy the amneties such as the pool

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

pool closed

the housekeeping and breakfast prep staff were fantastic

i love the location and the size of the room the pool was awesome

i went to do laundry and i hand to pay for soap and softener

laundry was right outside my room

great staff, good breakfast options, and the pool was awesome!

breakfast including waffles, fruit, oatmeal, etc

our kids were in a room way far away from us. the staff did their best, though.

the pool was a plus along with the laundry room

the bar onsite that had a different event every night

was not able to get to the vending machines and laundry times didn’t work

had fun at the bar talking with great people and listening to live music

i don't understand how motels, including this one, can have kitchenettes that don'

the breakfast is great - got to try the brekkie burritos

i had a kitchenette and a small outdoor patio which i used every day

cozy and comfortable with a wonderful breakfast area

fe until well after midnight, but the night manager made sure to meet us and helped us arrange a late check out for the next day

breakfast is fabulous with waffles and omelets made to order, they keep warm cookies in a crockpot

gorgeous decorated room and late check out time at 12pm

the gym was also setup nicely, although it would be great if they had yoga matts

2 families with young kids and me , the grandma

full kitchen

the pool was just opening so we didn t get to swim but the hot tub was amazing

the breakfast was great!

the pool is great, the breakfast is awesome and consistent' the staff is very very friendly

the gym is well equipped

other pluses were availability of laundry room and authentic breakfast

breakfast was complimentary as well and so

restaurant and bar was closed.

the free breakfast buffet was a great surprise and very good

bar and live music were great

fun dining with piano bar entertainment

love the breakfast and evening wine. staff very helpful

from the great older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

the bar was to open at 5 but didn’t open until 6

also took advantage of spa services, which were outstanding

fireplace in room, spacious bathroom, excellent spa facility, wonderful butler service in the hacienda

no gym or sauna as we had thought.

nice pool and gym

hallway was also quite noisy room service took almost 3 times the quoted time and was

bar downstairs as well as the rooftop bar never seemed to be open when we would try and go which

small thing, but would have been nice for the pool/terrace bar to be open all day and serve food

we arrived for our “early check in” around 3pm

hear people in room above walking back & forth in the afternoon & kids screaming outside playing in pool during the daytime

they were not loud or anything but at breakfast , kids being kids, we had to wait a while for items , two machines (waffles and juice)

for the extra services available that i didn't even use, like the shuttle bus, laundry mat and gym

the tv in the gym is there but useless aas it has absolutely no connections to anything

great location, staff, and big rooms. nice pool too.

9 foot deep pool. original hacienda building in perfect location.

they did not have room service which was disappointing

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

pool and spa...room decor.....comfort of bed/pillows, etc.

room service was lacking never arrived

only had breakfast at the hotel one morning, but it was great

aciously) took our order and within 20 minutes we

the hot tub and pool were peaceful

the pool and hot tub were so great

the breakfast was better than most

it would be nice if there were a bar or served wine/beer.

the breakfast was excellent; starbucks coffee, full hot buffet, burrito bar and fresh fruit yogurt and granola

has been well thought out, both in the newer suites and in the reception/breakfast area and all is well thought out, keeping to the vision of the original hotel

location - walk to plaza and close to many other prime areas -rooms are cozy and comfortable - breakfast

i liked the location to the plaza and the on-site bar and restaurant

only thing which could have been better is bar being open, but virus prevented that

the bar is excellent

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

this hotel is historic with wine tasting, great bar and restaurant

size is really small for 2 adults and 2 kids under 10

the breakfast and daily happy hour,clean charming rooms, can t wait to come back and try the pool

room service for both dinner and breakfast were beyond expectations

ordered room service both nights of our stay and it was fast and there was no additional charge

wifi is a little slow but i did see this as a leisurely trip and not one to do a great deal of work

the small kitchen was just the right size

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

we had 3 separate rooms: bedroom with nice tiled bathroom, cute tiled full kitchen, and a living room with nice tv, decor and mini fireplace

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

their restaurant and bar seemed to have fairly limited hours.

once in my room the restaurant kitchen was next to the room

our bed was right against in the wall and the kitchen was busy because it was loud and distracting

charming, great location. fun bar that's popular with locals.

had a room with a fireplace and a bar area and a separate sleeping room

bar was very friendly

parking was a little pricey as well

who offered to take the car while waring that the alternative was to take our chances with street parking or another garage

the bar and restaurant staff aren t particularly attentive for the level of hotel it is.

concierge parking was a challenge

rooms were small. beds and pillows uncomfortable. pool area and fitness area small

i say great for kids

give rosa in the spa and felix the concierge a raise

the room was lovely, with an added balcony. the room was quiet, the room service superb.

the pull out couch/bed that my kids slept on was lumpy and old mattress

no room service & room not ready by check in time

exceptionally friendly and helpful staff, excellent food and cozy, beautiful room, outstanding spa i can t wsit to return

pool was great

it would be great to have a bar to hold onto or a nonslip bathmat

fabulous pool area

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the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

loved the spa and the beautiful courtyards and hidden nooks

tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

beautiful lounge area outside the spa in pool area great day or night

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

very accommodating with an early check in for us as we brought our 9 month old

great pool

early check in was available and the location is super.

the pool was closed; not communicated on the internet

the hot tub and pool were not available for use.

wish the pool/hot tub were open later at night

pool was closed all week

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

food and no room service

noisy kids running on pool deck could be heard on floor below

rtender) who always had a smile at the bar and john

that we were getting away

roof top pool was

location, fitness room, the rustic charm of the main building and the artwork on the walls in the main

the desk, valet, and spa staff were spot on

room service forgot our order

no room service, no wifi

valet parking only made it inconvenient to get forgotten items from car

i loved the gym- basic but solid equipment options & empty when i visited

the breakfast staff is friendly and the food was great

no swimming pool

friendly, laid back, the breakfast was excellent, free rides to town, great location - walk to everywhere, happy hour with

fabulous breakfast, comfortable bed, friendly staff and excellent location!

full kitchen and appliances, comfortable large king bed

clean, updated and free breakfast was very good!

useful to have kitchen facilities and living area

apartment-type facility, plenty of parking, all furniture and facilities in excellent and functioning order

it was awesome. great rooms, ftendly staff, social dinner. great breakfast