good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

didn t stay for breakfast this time as early flight , but highly recommended

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

roomy, big bathroom, very comfortable beds. easy parking.

the receptionist told us it was the pool heater

water in the pool was cold no wifi broken fridge broken bath top tv didn’t work when we got there room service

the pool was not available for guests as there was a private party taking place that evening

we were looking for a large room with a comfortable bed, a/c, strong wifi, and a pool

front desk employed, response to service, ubication, swimming pool

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

friendly staff, great location and wifi service.

pool was very small

the room view was to a parking lot where ypy could see junkies and drunks

very nice view of the pool and very rustic look

the wifi was also not working and we brought it to their attention but they just kept handing us the

pool and facilities are gorgeous and can be the main reason people stay here

the wifi never worked, so, if you have the great need to use it

ffet).

hotel was nice and clean. breakfast was amazing.

include breakfast

never said hi, it took forever to get pool towels

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

great location super good and healthy breakfast staff was super firendly and helpful

you can use services

hotel is quite new and has an interesting parking lot so that is fits one car per room, although being small

the fresh fruit at breakfast.

we did not have breakfast. the rooms are quiet. plenty hot water.

location, staff and breakfast were okay.

the food, the laundry service and good price

breakfast was super, lots of choices even roast pork and broccoli

my reservation included breakfast & options were tasty and varied

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

if the gym is well equipped, it's extremely dirty and no maintenance is done

to main roads to and out of the city, room equipment good, the breakfast buffet was very

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

laundry was free

the gym

breakfast with enough quantity and variaty

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

i like that they have laundry that you can use, and give a one free laundry pod

hotel, quite cheap great service, heated pool and the gym is also great, not really expensive one of the cheapest with pool on queretaro

they do have free off street parking on site and ac

the staff never told me how to arrive to my room from the parking slots

was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in

the buffet, the gardens, the parking, the room service

breakfast was shared with the whole staff of a company and made the experience none pleasant and

the parking was underground very accessible breakfast was good and staff was very polite.

the breakfast was good, but actually it could be more rich

breakfast was not good

the breakfast was a bit pool.

breakfast was ok. decorations are very good.

travel to querétaro mx and tried different facilities and so far nh was the best place to stay breakfast was my favorite

the gym and the furniture

great room, great breakfast buffet, espresso machine and free cookies on every floor.

unsecured parking lot

also the breakfast

great gym facilities

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

pool very nice

pool quite crowded on sunday due to ? day passes.

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

didn t have any rooms available, so i had to fix my hair, put on my make-up and dress up at the gym

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

the rooms were clean and comfortable, breakfast tasty and pool nice.

close pool

this is ashame because the onsite breakfast kitchen, food, dining room and staff is excellent (wish it was a full service restaurant

breakfast-superb they are very attentive to each client, always removing the plates, and

free breakfast was only eggs and beans with bread

better breakfast option, better bar. wifi and cable system bad

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful, always available to our needs

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

secure parking for my motorcycle, a pool, comfortable bed, close to centro and the historic area

the gym, the walls and wet area could use some aesthetic maintenance

it s confusing since there is two towers and the parking garage is hard to drive around

clean, enough space, good gym

parking, employees attentions.

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the staff was helpful and the parking was huge

great bed, big tv, secure parking lot, and friendly staff

the bed was comfy and the pool was a nice touch

there's no good parking entrance road sign

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

breakfast can be improved

was good the location and the pool was clean

the only opportunities is that the breakfast is always the same.

breakfast was welcome but unimaginitive.

room service was outstanding!

they solved one little request we had at the swimming pool

room service so slow, in front desk very slow to pay by credit card

comfortable accommodation with good parking and restaurant and bar

also the pool need to be warm up because even at 2hpm it is really cold

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

very good and not expensive restaurant open for breakfast

the parking on site is great

location, private parking, clean rooms, comfortable beds

suite was lovely! location is great, parking was a godsend!

the restaurant had inane breakfast tv.

quiet location + center of the city + valet parking + very clean + very well maintained + very well

valet parking

dead bugs in the kitchen cabinet

valet parking were excellent, helpful and amicable

staff is courteous, their valet parking is great

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much i enjoyed staying there

the free breakfast was a nice addition

breakfast was good

breakfast was not included, but available as a separate charge

hotel, great attitude by all at the hotel, delicious breakfast

breakfast was disappointing

the breakfast was excellent

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

the header of this property read “and spa” the spa was underwhelming

i guess we were there off season, restaurant, bar and spa were closed

website indicated restaurant bar and spa and none of these existed

it was very clean and they were really accommodating with late check out

there is no parking on site but secure parking is provided very close by

are very small but adequate, the room key often has to be reprogrammed at reception, the parking would be an issue for a nervous driver

have a bar that plays music very loud until 12

free car parking under the hotel, which is handy

wifi worked well

good location good wifi stuff understand english clean

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

one knew how get the jacuzzi on the rooftop to work and pool was too cold

the breakfast buffet and omelette bar were plentiful.

the breakfast was great and the location was excellent. the staff was very welcoming.

breakfast is delicious and usually included

good breakfast. good location for downtown querétaro.

parking was available

design of the parking lot is a bit strange

location: near the historical center, good breakfast for the price.

breakfast buffet is good.

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

breakfast is brought to your room so you can eat in your room or on the patio outside your room

loved the breakfast and the sitting area outside our room, tierra

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments to the room staff

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

maybe a larger cup of coffee for breakfast

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and delicious food

rooftop bar is amazing

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant was so convenient and delicious

wifi didn't work very well in the room despite them giving us access to a different wifi, it works

lovely people. great breakfast. great location.

neither the wifi nor the tv worked in my room

cold a/c in the room and internet works well, both wifi & wired

wifi didn t work, the tv was not working either

poor wifi, no gym.

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

central location , breakfast ladies excellent,

great place, good location near the city center. we also enjoyed the buffet breakfast!

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

helpful staff, good breakfast, hot shower, location is excellent

hotel, beautiful room, amazing beds, great staff, excellent breakfast

i could stay comfortable and have nice breakfast

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or the housekeeping staff outside, wifi could be a bit wonky if you re using too

gym was extremely hot! couldn't complete any training session.

reception and bar staff ( especially the younger guy) were so friendly and helpful (+)the bar is fantastic thanks to emily valentin (+) the hotel bar makes amazing cocktails (+) the bar and central courtyard were very nice (-) a coke at the bar cost 40

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

is wonderful, rooms are more o less clean, the rooms were close to each other as requested, breakfast so so, easy to

staff were very friendly, the jacuzzi was clean and breakfast was nice

breakfast was not the best, the windows in the room cant be open ( only a little from the down)

breakfast was great ,great place good staff,

small pool only gets sun in the morning and early afternoon

also i didnt use the pool but it seemed like a nice place to chill

the pool, while small, has loungers where you can sun

clean, modern, 1 bedroom, very comfortable king bed, good breakfast with yogurt, granola, fresh fruit, coffee, orange juice, muffins, and quesadilla

lack of windows in the room, no hotel parking. no breakfast at the hotel.