the pool was nice and the room was great

spa tub was dirty and did not work

the breakfast selection was good

the breakfast bar was excellent with a lot of items to choose from

ventured downstairs to the gym, and it reeked of dirty feet and old sweat

my husband and son really enjoyed the pool

the pool is very small

room was spacious, very clean and breakfast was delicious

spacious room & bathroom. nice breakfast.

i wish the pool facility was open a little longer.

late check out

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

the breakfast was always hot and delicious

i enjoyed the free breakfast which was excellent

and the breakfast is still available

the staff were great, the breakfast awesome and i loved the coffee and tea always available

my family had a nice time. great breakfast

no hot breakfast due to covid

my children came to swim in the pool for a few hours and the pool was clean, my children had a ball

the pool was too cold

if the pool was open

breakfast was great, turkey sausage wasn't apart of the buffet

pretty big and nice room. fridge, and kitchen included.

no towels in pool area and the hallways was cold especially when getting out of pool

clean rooms with a full kitchen and delicious breakfast in the morning

pool needs be a bit warmer

good place to stay pool was nice they have a workout room

breakfast was included and the pool area is all new

the spay n pool n bed

no breakfast

they have pool and breakfast area, but it's not open yet which i think is understandable because of viruses

pool was overly crowded at times but everything was still nothing but great i would come

the staff is super friendly!!! the breakfast was awesome!! the room was very clean :)

lights in fitness room turned off after 30 minutes

liked that a pool was available and clean for my kids to swim

loved my hotel the breakfast was ok

we had the pool and jacuzzi to ourselves and my family really enjoyed it

like that the hotel was very clean, updated, pool and the hot tub was warm, the bed was comfortable and the staff was great

breakfast was great

clean pool area

the only thing was there was no eggs on the breakfast bar.

breakfast was great

were no breakfast

i first arrived, i told the girl i'm traveling alone i would like a room that faced the parking lot

the pool was not working.there really wasn't a breakfast option.

the free breakfast, its a nice, clean and quiet place to stay

kitchen was well equipped for our family to have

hot breakfast was not provided due to covid.

i love how spacious they are and the full kitchens with dishes are so nice

the room was absolutely accommodating, lots of plugs for your electronics, very functional kitchen, the bed was most comfortable

quiet clean breakfast was delicious the staff always nice

the pool was very cold!

the hotel was very clean, the staff was great and the breakfast was delicious.

and the fact that they had a well balanced breakfast that was so good and served turkey sausage we will be back again and again

no pool, no complimentary breakfast

that means if i wanted the bar lights on but the other ones off i couldn't get that

often there was no one at the desk and breakfast ended too early.

pool on the smaller side

very large room, great breakfast

i loved that they have onsite laundry though they need more than one machine

professional staff from the front desk, restaurant, room service, and house keeping

parking was convenient

did not receive room service/ limited staff on site/ elevator inoperable/ bar area not manned

people all during my stay people slamming doors, arguing, kids running in the halls

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

breakfast was really done well

the breakfast was fantastic

we liked the 2 beds plus pull out couch so the kids didn’t have to share

the room and on site amenities. cool bar area.

the gym had a nice variety of equipment

pool was clean

pool and hot tub usuage it would’ve been nice to use before and after my fight

limited selection on breakfast but it was fresh and tasty

very clean good location excellent breakfast

in the spirit of constructive criticism i would suggest a better and more utensils in the kitchen

used the gym, the pool, and had a great breakfast! comfortable, clean room.

great staff....clean and quiet rooms and great breakfast

the breakfast was exactly the same every morning

used the gym, the pool, and had a great breakfast! comfortable, clean room.

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

good location, breakfast was ok, but could be better

breakfast can be a little better

the breakfast they don't serve and breakfast meats

friendly reception staff large room toiletries provided clean breakfast included

breakfast was a little to early for me

my rm without my authorization or my knowledge i want the management fired who worked that day my kids were crying it was

didn't get breakfast 1st i didn't know where to get it and it was only a bottle of h2o and a muffin

the pool water was freezing and there no jacuzzi

more breakfast options. oatmeal or fresh fruit would be nice.

i liked that there’s a little work out room and a laundry room

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

the pool was still not opened and the breakfast was less than stellar

price, staff, continental breakfast, hotel

breakfast was hot and tasty

lobby has had recent renovation' extra large breakfast area with great selection' front desk staff was extraordinarily friendly

liked the room and the free breakfast

the breakfast was fine, there were both hot and cold options. food was overall quite good.

good breakfast and location.

second floor laundry and ice machine out of order

the breakfast was not the best.

love the breakfast

breakfast and the fitness center.

first floor floors dirty and restroom by pool horrible

the pool and fitness area were very nice and clean

plus swimming pool

kitchenette was nice and clean

i also loved that each room was clean and had it own kitchen

comfortability breakfast on morning

was great front desk was very nice the rooms where nice and my kids including me loved the pool

guess courtyard that offered two bedrooms that were together join but had the living quarters and kitchen is what separated the two bedrooms so i'm not sure if that layout provided more space but

bar had drinks on the menu ,however did not have the ingredients to make the drinks

loved the property just disappointed because i asked about the pool but when we arrived it was not functioning properly

pool was out of order

pool had an ovey chlorinated smell. way to strong but that was the only negative thing.

the breakfast bar was good, but could have been better.

breakfast was good. location was very close to where i was visiting. everything was great.

the breakfast they was bomb.com

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

breakfast was an orange, a granola bar, and a cake

breakfast and the staff

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

great breakfast

gym available, elevator to upper floors

breakfast

location and breakfast.

parking lot for 5th wheel trailers restaurant close by.

convenient, comfortable, nice breakfast, and clean

breakfast was a nice bonus

clean- value priced - friendly staff - good complimentary breakfast - food hostess very helpful

the eggs with cheese were the best part of breakfast. orange juice was really good, too.

great rooms..... breakfast and staff

as well as the fact that breakfast is not free

we had to pay for our breakfast so it wasn’t complimentary.

the breakfast is great

breakfast and how clean it was.

breakfast was good

breakfast looked good until i got closer

the breakfast was good for the value.

excellent breakfast meals prepared

did not have breakfast

no buffet breakfast

light breakfast

the breakfast wasn’t what i expected it had nothing that i like to eat

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

good breakfast in morning

the room serves, the breakfast

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

the kitchen and outside overflowed

the breakfast is great there

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

no access from the highway parking lot was crowded and small

they need more breakfast options other than cereal

the staff was wonderful and very accommodating. the selections for breakfast were great!

horrible lighting in the room, view of the parking lot so natural light wasn't even an option without welcoming everyone outside to stare into

the guest services fahad, room service, breakfast,

carpet in room was filthy; beds and pillows were very uncomfortable; housekeeping was inadequate, wifi was essentially non

the pool was great for the kids and the courtyard was nice

dirty diapers and kids running around hallway

kids loved the pancakes

parking was easy, staff was nice, and room had everything you needed

pool under renovation

rooms are not in the best shape & it’s only 1 elevator kids running up and down the hall it’s just ghetto

pool was closed.

there were kids screaming and running up and down the hallways all day and night

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put me in a diffrent room further

pool area is inside the facility and very nice and quiet

the kids love the pool and breakfast. the beds were very comfortable, and clean room.

breakfast

kitchen

location and staff, pool

the casino was fun

the hotel is attached to the casino boat

breakfast is no more in buffet restaurant but in stadium bbq bar

the casino was clean

the room and the bed was very comfortable and clean i loved the view and the casino

the breakfast could've been better.

i liked the comfortable clean room and the breakfast was awesome

tiny plastic silverware at breakfast.

friendly staff, traveling with my dog and the place was nice. hot breakfast! lots of parking.

very clean nice beds clean bathroom nice breakfast

breakfast was great. convenient location!!!

only thing i did not like was at breakfast the guest were acting like animals

enjoyed the breakfast a lot

clean, comfy, pool, hot tub, location, staff.

i like that it was so close to the hard rock casino and definitely the price i was charged

breakfast was not included

i was promised about the hotel wasn t in use anymore and they didn t even have breakfast and i saw someone get arrested when coming back into the hotel

price was too much the pool was never open i did not get my breakfast and the staff was completely rude

breakfast good been better the biscuits wasn't done all the way, and not much selection for kids

breakfast was nasty and it was a lot of food

hotel style. pool. staff

the only thing we didn’t really enjoy was the breakfast

booked this and unfortunately due to covid couldnt enjoy the breakfast, pool, or fitness center which was disappointing as we had thought all that was open

full hot breakfast was good and delicious

breakfast was very good and they had warm cinnamon rolls which were delicious.

sometimes too many kids and parents not watching them

pool was great.

the pool and gym area nice location

only issue there is a sign posted no kids under 16 and the here of kids from leisure pool wandered over and maxed it out

daughter loved the pool area it was great you had a smaller pool for smaller children

location and early check in.

the breakfast options

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

early check in

continental breakfast good

i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

i was even allowed a late check out since i checked in at about 10pm on arrival

the bar had great drinks and food

accommodating a guest who needed a late check out is a must for quality and return service.

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

maybe a bar of soap, plastic glasses in bathroom

it's clean, the breakfast bar had variety of options

convenience of location, shuttle service ,

location was super convenient to the university of chicago with free shuttle service anywhere on campus

they made us aware of the shuttle service

modern, friendly staff, very comfortable bed and airport shuttle

the bar and restaurant was excellent

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

breakfast was not until 6:30.....and no coffee to be found before that time.

the noise continued until 1am coffee bar was