we couldn't get a receipt at the end of our stay due to the printer not working and the wifi password wasn't correct and they didn't know the right one

a paved parking lot would help

parking area and the staff seemed a bit cut and dry, not very friendly also not rude but very bland

spacious room and extra couch for relaxing or reading, location to shopping plaza, still had breakfast items during a pandemic

a basic breakfast, but more than adequate

exceptionally large room. beautiful bathroom. great gym. nice staff. wonderful location

and facility was beautiful, service was terrible at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

like everywhere these days they lacked experienced wait staff in the bar / restaurant

enjoyed breakfast, coffee was good too.

very good plenty enough for a breakfast. waffles and juice with coffee and yogurt

what breakfast!!!

very friendly staff, hotel and room was very clean, great breakfast

unhealthy breakfast

had breakfast and dinner at the rose tavern but was not to my satisfaction

the common areas, restaurants, pool, grounds, and views of the lake were all breathtakingly beautiful

breakfast and all meals were spectacular

not order room service due to expensive pricing, especially breakfast menu

we loved having breakfast promptly delivered and enjoying it out on the porch

breakfast buffet was nice, hot choices were very welcome

to downtown clean comfortable room very comfortable bed great breakfast - one of the best in our

breakfast was good

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

location was good, did not eat breakfast there.

she knew things about kids stuff and communicated with my son

the lights in the gym did not work

the pool was really nice

friendly staff, great location, pool, exercise room, free breakfast' even cookies

the pool and hot tub could have been a little cleaner..also the hot tub water was not very hot.

pool was very nice kids enjoyed it

there were 5 kids without adult

heated indoor pool, spa, and nice gym

the gym. is small

they accommodated our early check in

breakfast really goes a long way when traveling

loved that there was a gym and plenty of places to store stuff in the room.

breakfast was great with lots of options

were firstly placed on the second floor, next to the laundry room, so we asked for a change to a quiet room

the pool and hot tub were phenomenal

clean, large room with large bath, hot breakfast included, coffee available, plenty of parking,restauants and retail stores close by, near

love the bathroom super clean and nice shower and pool was beautiful

not following mask rule in the food serving area, kids, adults, families…

pool and whirlpool

the room was very comfortable and roomy but the bathroom fixtures and kitchen efficiency could use some

played a weird game with the free breakfast in order to get fat tips for the kids serving coffee and juice

no balcony or activities or things for kids to do

vineyard touring with our two 23 n 24 yr old kids we all loved it

had a studio, but it had a pull down murphy bed and small kitchen

the food in the bar was terrible. not edible.

one hour, but there were empty tables-------so the gal called me in my room when a seat at the bar was available------which was very comfortable and enjoyable the wine tasting was not

location on seneca lake room was spacious and well furnished with a two person spa tub

i was charged extra for my kids which was unexpected

its a disservice to wait staff, housekeepers, bar tenders, stylists and massage therapists that could benefit more if guests had the ability to

wasnt trecking 2 families with little kids over to another hotel to use their pool

pool is very small

the restaurant and bar were open more, but also get the current situation we’re all in with

pool was small and the 1st night there someone was smoking pot in one of the rooms n the smell of

pool

breakfast could've been better the biscuit were hard

staff at check in was very good and helpful hot tub and pool was excellent and clean

wanted to go swimming but the pool did not open until 10am so i was unable to go as we had a previous destination that we needed

microwave & refrigerator in the room and continental breakfast

breakfast was a nice surprise

location, quiet, great breakfast with a fridge we could grab something and go past the breakfast times (we are late

very nice great breakfast

gym was nice

gym was not useable

front desk was very helpful with early check in - even upgrading our room for only $5

pool is always a perk

pool water didn't seem clear which stopped us from using it for fear of bacteria, others were using

outstanding breakfast

breakfast was good but putting the plates in the middle of the line vs

breakfast time i see some working or homeless kind of people

we loved to indoor pool and cookies at the front desk were a nice touch

' the pool and fitness centers were open

the room and the pool was good and the food

great facility! breakfast was delicious and the staff were so helpful and kind

clean..great breakfast.. comfortable beds..

pool was cloudy and hot tub not open

breakfast was awesome

the breakfast offered several options and was perfect for a traveling family

the pool and hot tub were amazing! the place was very quiet and clean!

the continental breakfast was a good addition to our stay it makes my kids happy

gym looked pretty nice too

an excellent home style hot breakfast with fresh fruit

breakfast

the pool and spa was spotless

i'm not a big fan of chlorine pools. i prefer saltwater pools

the decor and breakfast were my favorite things about this property.

of control guests and no action - kids running around and one child got burnt using the waffle maker

liked the location, and the staff was great, the pool was clean, breakfast was good

higher priced for property and pet fee high

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle of each shampoo and