staff was friendly & very helpful; pool & hot tub great; hotel decor was lovely & room very luxe

i think the hotel is not improving the pool and gym facilities a bit.

the food from room service was mediocre at best.

the tv was broken, coffee pot was broken, room service was horrible food was cold, over cooked missing items, but worst issue was the hotel

poor food and room service

small cozy bar with excellent thai food

we took a studio room and it had everything you could think of including laundry, a small kitchen, a balcony

our room was a suite consisting of a living room, kitchen area, bedroom and bath

some people might find the kitchenette too tiny and the fridge too small (hotel minibar size) if they want to do much cooking

complimentary breakfast was wonderful; staff more than helpful and pleasant

additionally, the gym and spa are one of the best i've experienced

pool opens early but i don't understand why the slide can't also open early or at least by 9 am

our kids had a blast in the pool and on the water slide.

the pool table on a saturday night was turned into an adult party told the stay at front that my kids could not use it because of

the spa and gym were nice although treatments were overpriced

breakfast was typical and sufficient

spacious rooms & bathrooms, great location, breakfast included & fireplace in room!

we stayed in a 1 bedroom apartment and it was so spacious

breakfast was the least fav part. everything else was wonderful!

breakfast was free (nice surprise) and delicious

hotel bar and restaurant closed in the late afternoon

cappuccino/espresso bar in house

traveling all day, i was very disappointed that the bar and restaurant were closed early for the evening

i couldn’t bring my drink from the bar to my room. y’all need to solve this minor issue.

side utv on the mountain trails and were able to unload the trailer and park in front of the teller hotel

breakfast was great every morning

excellent and they give passes to go to the durango recreation center since they don’t have a gym on site

everything! it was very clean. breakfast was great and staff is friendly.

happy to see us, the breakfast was one of the best we have ever had (fresh, hot), the hot tub and pool area were very clean

coffee and laundry

small kitchenette

is a family owned motel with cute rooms with kitchen

they upgraded our room with a bigger kitchen at no extra cost

kitchenette needs an upgrade

i thought we had booked a kitchenette but did not get a room with a kitchenette.

breakfast was sparse, maybe include bread and jelly.

retro motel nice rooms ! good breakfast

the price it’s really hard to complain about anything, but i wish there would’ve been more breakfast options

pool not i use. kids not happy.

good location for our road trip. pet friendly hotel. breakfast was good.

it is a heated outdoor pool with natural hot springs and the kids love playing in it

that the pool stays open so late and no kids after a certain time even though there was a kid in the pool at 1030 pm it was still

finally, and granted this is a small point, but there was no obvious way to order room service from the mineshaft online

hot spring spa is nice and cozy and controlled access with room key

breakfast was disappointing, hot items like eggs and biscuits cold.

we enjoyed the to-go breakfast options and being able to reserve a time for the pool

the pool could have been a little warmer and i wish they had a hot tub.

view was amazing. we ate breakfast on the patio every morning. rooms were very nice and clean.

the breakfast was exceptional and the hispanic lady working there was so nice and friendly

pool was great for the kids. walking disrance to town.

location, cleanliness! laundry facility on premise. nice touch with afternoon welcome wine.

laundry list of things that needed attention

hostess and her beautiful kids had homemade chocolate chip cookies out every day

also very family friendly with lots of things for kids to do and stretch their legs

it had outdoor areas to eat and relax and laundry facilities

doesn’t let you use bar or courtyard, bed was low

the spa was great

the spa was extremely well done,and the massages were excellent

hotel was beautiful, a bar or lounge would have been ideal

beautiful historic hotel. my room was wonderful. third floor right next to spa which wad handy.

restaurant/bar was closed due to unavailable staff to work the kitchen and bar.

it was clean, the wifi was good, and the staff was helpful. the location was also great!

the gym and pool were great. room and bed very comfortable. staff very helpful.

comfortable, location good, staff very accommodating, needed a late check out due to eye surgery on the morning of check out so they made it happen happen with no

also my room service was an hour late and extremely cold

gentleman running the breakfast bar was very very good

the staff and breakfast

pool and hot tub were well maintained

seeing the deer grazing the foliage right outside the window to the pool/spa facilities

breakfast was better than typical hotel hit breakfast with fresh cut fruit and omelettes

the rooms nice and clean, the room service was great.

indoor pool was great for the kids

had a really nice gym, for all those people who still has to get the gains in even on vacation, like my partner

we parked our car and walked everywhere, great location. fun indoor pool.

indoor pool was great for the kids

breakfast was wonderful and access to coffee, tea, flavored water all day was a bonus

the breakfast was excellent and the staff were really friendly and helpful

great breakfast

i enjoyed the breakfast very much.

request for an early check in was granted and the room was exquisite - we had a nice view of the area and it was

love the location. breakfast was great and the kids loved the pool!

clean, spacious room and added bonus of a free drink at cocktail hour in the bar and a decent breakfast included in the price

oh yeah, complimentary laundry facilities to

the staff was very friendly and helpful, community washer and dryer to do laundry, cleanliness.

swimming pool, happy hour and free laundry. good location for train and restaurants

pool and breakfast and the workers they r all cool to talk to, and clean room..

the eggs were extra fluffy and the bed was like a cloud! i also appreciated the laundry on-site

water in the pool was a little cool and was crowded- but can’t do much about all of the kids!

breakfast. location.

kids enjoyed the indoor pool with other kids there and loved the night time popcorn machine

clean, great continental breakfast, even got a sausage, egg, cheese sandwich

the price, the room was clean breakfast good.

everyone was really nice, and the free breakfast

its seriously like the size of a potty training toilet for kids

the kids playing next door late into the night. the room heater was noisy.

the kitchen staff was especially wonderful

pool was great and fun

breakfast was nice and we got to use both the gym and the pool during our week long stay

the lady working the breakfast was so nice, helpful and kind. thank you!

great room and facilities : including the gym (proper gym) and pool

pool was nice & water temperature good for small

i did use the laundry facilities during our stay as we were on a road trip and there was some sort of orange food

pool needed some work or cleaning

my grandsons loved the pool

the pool and gym was great

2 tv's in the suites, laundry facility

being able to do laundry was great (requires quarters we exchanged from the front desk)

used laundry room one of the dryers sounded like a jet engine while running, needs to be maintained a

room was a nice setup because we have kids

breakfast; gym