breakfast was fantastic, king size bed was a welcome treat

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

didn't have breakfast at property.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

great free breakfast

the wifi went out and i called the front desk 14 times and no one would answer me.

wifi was awful.

menu for room service does not mention $4

very clean property. great bar and food.

we kept having to reconnect to the wifi

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the staff

gym was small but better than nothing

kids enjoyed the pool and hot tub

the eggs were not great but everything else at the breakfast bar was good. the bed was great

the pool area was clean and well maintained

the yogurt in the breakfast is expired

breakfast early if you want more than waffles

the kitchen area

loved kitchen area and how large the rooms were

kitchenette

friendly staff, good dining recommendation. excellent breakfast. comfortable room with shower.

pool a bit chilly, but kids didn't care

the key card was very difficult to use on the swimming pool doors

pool and pool area was very well kept

very friendly night staff and breakfast was delicious!

clean, social distancing was great, although it was closed for distancing the pool area was beautiful

of the reasons for choosing this one was because it had a gym

they are remodeling so some of the room side parking is roped off but that was the only disadvantage

no room service for food

pool was so nice the lights at night were nice and bright and it wasn't difficult to see at all

breakfast was good

the breakfast was great

steps to the spa tub we're too deep possible fall hazard especially for older people

super clean and pool and hot tub worked and were great

allowed us to use dining area to catch up with an old friend late into the evening

pool area needs improvement. but that's the only thing i noticed.

the room service !!!

ve been charged pet fees before at other hotels but

big room and pretty hotel. great room service.

room service & noon checkout were very nice as well

bar and restaurant was way understaffed and ran out of food

bubble water in the gym was broken, but would have been a nice thing to have

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37‍♂️ before i forget they also dont have complimentary breakfast

nice bar area

the little snack/drink bar is extremely overpriced

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

room service menu was a bit limited

the bar and restaurant are very nice

ordered breakfast through room service

all the restaurants around here are full of young kids that are idiots and immature

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

gym was awesome

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

the decor is modern, the small bar and cozy restaurant have interesting offerings

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

views, rooftop bar & pool

gym

alot of kids hanging out in front of the hotel late on the motor scooter

roof top bar was great. closed too early

have liked to be able to take my kids up to the rooftop at night for the view & to take pictures

restaurant and bar wasn't open.

the gym.

nice gym. large room with comfortable bed. pretty good breakfast.

comfy lobby, great roof top bar and yummy breakfast

gym was well equipped and staff was friendly

room service was wonderful and the beds felt amazing!!

if you stay on the floors below or above the gym

the cleanliness of the room and the comfortable bed. the bar and food was excellent.

room service overpriced and under

for room service and no one answered

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

kitchen was

good breakfast , hotel was really clean.

breakfast was good

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

the gym was tight next to the room i stayed in and all you could hear late at night and really early in

plus there is no pet fee

if they have some swimming rings for kids will be better, thanks!

(like mine) what about people traveling with kids 3 years old and younger

they have really good coffee. pool area was clean. having a customer laundry place awesome

pool was more catered towards older kids and adults, as it goes straight to 3ft

no laundry bag

comfy bed/ tasty breakfast/ clean pool/ close to room parking/ very nice young man on front desk/ fast

love the no pet fee

good size room. no pet fee. good location off interstate.

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

clean, indoor pool, automatic window shades, breakfast

staff has pleasant and breakfast was tasty

we needed to be to the convention center for a gymnastics meet and it was literally across the street

pool is small for the kids but no one else was in it!

the pool area and gym

the hours of operation for the gym - needs to open early - 6:00 am for us early workout people the pool was inviting but closed

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to knokville

nice pool and gym too

the lady at the bar mixed some great drinks and the outside patio with gas fire pits and tv's was an amazing place

there is food and a gym even though i didn’t use

great staff. nick the bar tender is great.

really no true restaurant or bar at facility

was only one bar of soap in the room

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

door keys would not open the pool

accommodations were excellent and breakfast was great!

was very friendly and helpful with parking our moving truck

bed was comfy, bathroom and room were clean. breakfast was decent.

comfortable bed and pillows great breakfast selections

the pool was so small and there was no hot tub

no quarters for laundry

laundry area was

really wonderful hotel. exceptionally clean and breakfast was delicious.

clean. professional and welcoming front desk staff. great breakfast staff

friendly staff a very clean hotel large rooms very clean swimming pool open

great breakfast, very clean, nice rooms.

pool could have been a little cleaner but a storm had just came through, probably the cause for the

the room was roomy and comfortable. breakfast was great. very nice, big pool.

the hot breakfast was excellent. nice location and excellent service.

the business center and the laundry room were both broken

breakfast selection was small

convenient, adequate parking, clean comfortable room, very quiet, breakfast was good, adequate plugins

liked that the pool is open until midnight and gym is 24/7. nice breakfast.

breakfast could have been better but it was as good or better as most.

great location, nice pool and good value.

room spacious clean,parking great, breakfast great, pool great, no complaints

breakfast was horrible

breakfast was awesome, loved that there was cheesy omelets, cereal and yogurt as well

clean, lots of amenities, gym was small but does the job and the pool and fire pit area out back are perfect for the night

apparently don't have a staff for room service

pool open until midnight

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

parking was great

went down to ask if she could help me figure out why the wifi wouldn't allow me to get to the registration screen,

the kids went insane, they made candy angels on the bed, and we made slow motion videos pouring it over

the kids loved the pool

they had an indoor pool and gym we didn’t use-but looked great

the service is outstanding; the perfect place to stay with kids

clean staff was very nice and friendly good breakfast our kids said best thing was soda machine all you could

very chill. wasn't disturbed. friendly staff great breakfast

the laundry was far away from room

like that you don't have to pay a pet fee.

toast, eggs, sausage, cereal, and waffles (my kids loved

no breakfast

fitness center was dirty; dried mud from boots, no towels, no disinfectant for wiping down machines

fitness room

the fitness room

fitness center was not adequate, only one machine

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

the pool and hot tub were closed. it would have been nice to know in advance!

pool and hot tub wasn’t working.

but the pool was nice

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

old noisy aircon, pool out of use

more space for kids

it had a separate sitting area and gave us extra place to sleep. breakfast was adequate.

that is had a min kitchen in the room

the pool was closed when we were there

breakfast could have a little more variety for the non organic guests

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

breakfast was mediocre and not many choices

the layout of the room, tv in bedroom and living room, well stocked kitchen, staff was responsive

the rooms were clean and nice and breakfast was good

the lobby and pool area appeared clean

breakfast bar was very good, more options than most locations.

got two king rooms and one of them had an awful smell like mold it was breathe taking and my kids have asthma so it definitely caused some issues with

wish they had more channel options on the tv for kids. nick or disney.

great location, room, wifi connection, staff - a full breakfast - would definitely recommend!!

the kitchen staff seemed to stay in the kitchen and was not that helpful.

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

it is a little bar with heat and eat junk you pay for

pool

indoor pool, spacious lobby, very clean

is good location////did not have use of bar kitchen for the 31st and 1st

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

was great rooms were real compfy pool was real crowded did not get a chance to swim but not hotels fault

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

also the restaurant and bar on site is such a convenience

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

breakfast was great

very clean, nice room and beds, free breakfast, great value.

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

the pool could use a cleaning around the water line

breakfast and everything else.

i like that it was near a lot of food places and the fact that it had a indoor pool

the room we stayed in was very clean as well as the pool

i wish the pool was outside

indoor pool!

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

very nice hotel. got food in the morning. nice pool and hot tub. over all very nice

loved everything but if i could add something else i would definitely add bacon and pancakes to breakfast

breakfast was hot and plenty of it. however, it was not to my taste.

loved the breakfast, and in room jacuzi

spa became closed a few days before i arrived do to low water and that was the only reason i stayed

comfortable bed. good room service.

breakfast was minimal. not what we expected. that was the only negative.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled halfway the way they are

cars were being worked on in parking spots next to room

bed was comfortable and good shower ample parking

was extremely helpful and kind, and the pool was nice and was well-stocked with pool toys for kids and the outdoor area (fire pit and lounge area) was well thought out

beautiful and clean facility. we loved the outdoor pool!

not busy , close to top golf

the bar was also very expensive - we paid $40 for 2 drinks

i didn’t have plans already i would have stayed in the hotel they have plenty to do pool table fire pit fitnesses

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

breakfast was mouth watering

meager breakfast over too soon at 9 am.

better count. breakfast.

the breakfast was not much, but for the price it was what i expected

pool was closed on saturday

and the coffee pots in lobby had coffee ready at our late hour,,,,,when we left they had a breakfast all packed for us ( great stuff in it)

the pool is great

great price,great staff, comfortable rooms, warm heated indoor pool and great location

the room was a little small and so was the pool.

good kitchen

property had a recent partial renovation but the kitchen and bedroom furniture are still dated which takes away from its beauty overall

it was nice to have so much space and a small kitchen

i didn’t use the gym or pool but they looked great

staff even came around with cold water as we were enjoying the pool

breakfast is good

family really enjoyed relaxing in the pool every evening before bed

pool could be bigger

breakfast

a fan of the breakfast selections, sausage looked uncooked and the eggs were very gelatin like

the cleanliness, smooth check in and complementary breakfast

we wanted a king size bed and we got two! great for us with little kids.

breakfast was key as well as ease off the highway

all king beds were amazing!! the kids slept so well!

pool was heated which was nice for the kids

breakfast was good with several choices

breakfast buffet was hot, fresh and plentiful

the person running the breakfast room appeared to not prepare enough of most items for the full breakfast time period

beds comfortable, room very clean. staff was very friendly. breakfast was great ud83dudc4d

new hotel,beautifully done. large breakfast area with the most selections i have ever seen!!

still providing breakfast to customers.

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

near our destination, reasonable pet fee.

the pool and the staff.

everything from the breakfast to the smiles whenever we walked past the staff.

perfect location, easy on n off highway. clean room and breakfast was great!

the pool said it was heated but it wasn't working

indoor pool

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

i used the gym almost every day, but the towels and amenities were never replenished

breakfast selections and extended hours,location near pond with avaliable seating and the fireplace

breakfast

great hotel room with kitchenette, couch, and comfortable bed

of room with a full couch and kitchenette and the cleanest bathroom/tub i've seen in a hotel for a long

it was a nice hotel. nice clean rooms. great location great breakfast. we will stay there again.

no lobby, no pool, no fitness area

shuttle and cleanliness and location

breakfast is served from 6 am. not good for early fright. coffee is available 24/7.

breakfast was earlier than stated because she knew that people had early flights

they were laid back and let the kids swim just a little later which made there whole night

the breakfast buffet had a lot of variety and was fresh and tasty ud83dude0b

great location to top golf and turkey creek. great breakfast , too!

gym needed some dumbbells lol

facility was clean, had a friendly staff, and good breakfast offering

it has a wonderful fitness room, which was very clean and well equipped

family enjoyed the pool

breakfast was very good.

clean, quiet, had a pool open 24/7

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

great location, great breakfast

we slept through breakfast hours, but it was still available after hours

room was clean and recently renovated. free breakfast was great, kids enjoyed it.

pool was closed for maintenance

prints on the head board omg my kids were like mom what’s that