breakfast needs some help

and a couple dumbbells was a great feature being a strength fitness person, no having to find a gym during my long extended stay 2-3 months

i was there for over a week and didn't have access to a gym to get any exercise

breakfast very limited but understand due to covid

breakfast was very, very good

hotel has an indoor pool which will be a positive for a lot of travelers

pool was very clean

variety of breakfast options

facility and good hot breakfast, eggs, biscuits gravy, bacon, sausage

of all, i booked the room for the heated indoor pool

it was a kitchenette and i will stay there again next time if the price is as good

also for me to go to laundry and get myself a blanket

staff was great love the kitchen in room. and breakfast was a plus.

pool was nice. room was great! close to lots of restaurants

and more shade especially by the pool area

nothing, well maybe parking

the pool was amazing! the noise from the planes was also not bad at all.

in addition, they have late check out

was under the impression parking was free if you were a guest at the hotel

room service was very convenient

website has airport shuttle advertised but the shuttle only runs during certain hours

you must update your shuttle service on your site

mirror was in bathroom, would have been nice to have one in the main area no early shuttle to accommodate an early

convenient shuttle service to airport

shuttle hours limited so no option for early flights or late arrivals, but we researched ahead of

also, had a great breakfast with waffles, eggs, yogurt, and cereal

wish breakfast was served at 6 instead of 7

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area to do laundry, they have a breakfast buffet in the mornings very pleasant

the gym was excellent, fresh towels, cold water, everything in excellent working condition and very

personal , very friendly , helpful , organized from the airport , superb breakfast and very clean nice hotel , perfect

pool being upgraded in the summer seems more like a winter time project. not a big deal though

the staff was very helpful with early check in

no laundry facility available - was offered private laundry was for $30

proximity to airport and courtesy shuttle were appreciated

the furniture was in excellent condition, it's nice and close to knoxville airport and has a free shuttle plus breakfast

free laundry facility

didn't like the fact that the pool was open

free shuttle and no waiting

the gym was always humid as it is adjacent to the laundry & both have poor ventilation

person at the counter is the one who drives the shuttle to the airport, so we had to wait to check in, for that person

nothing to do with kids close by but so many places to eat.

very clean, self service laundry

pool was cold

it was the best stay!!! pool was great. very very clean

staff incredibly friendly and helpful. coffee ready at 4 am before my airport shuttle.

good location, liked that pool was outside

pool was dirty; room was not available until 2 hours past check-in time

cindy the shuttle driver was the sweetest

desk rep allowed us to check in early after an early flight from atlanta and even gave us a breakfast to go bag as we had noting on our 1 hour flight

staff was amazingly friendly and the shuttle to the airport was a major plus!

great hotel. clean rooms. great service. nice breakfast.

the breakfast was awesome and the location of this hotel is just what we were looking for.

everyone was kind and so helpful even got me an early check in at arrival

the hot breakfast was excellent. nice location and excellent service.

was pulling a trailer and this hotel had space to turnaround and park

pool and no complimentary breakfast.

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

kids loved the pool

great staff. nick the bar tender is great.

breakfast very expensive, bar very expensive

really wonderful hotel. exceptionally clean and breakfast was delicious.

was great, staff was amazing, breakfast was good

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket and both my ipad that i have only had 2months but also took my laptop and my

nice large room, indoor pool and great variety at breakfast

clean. professional and welcoming front desk staff. great breakfast staff

very nice hotel and breakfast

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

pool could be bigger and warmer... so needs a hot tub

i didn't use the pool, but it looked clean

location / gym

beautiful! it has a bar which is great!

breakfast to expensive

clean modern design, large room comfortable mattress , good coffee &breakfast , a nice bar & lounge area outside seating with fire place , free

loved the beds and breakfast tasted great once we got it

no change machine in laundry room

it was clean and the gym was perfect for one night.

low, closed, and green with moss, the areas were closed that was incongruous with mandate and the gym was closed

my son and husband loved the outdoor pool

was noisy with kids running down the hall hitting on the doors and truck noise

no in door pool, kids were disappointed in the outdoor pool being closed

need to place laundry bags back in the rooms

we just ate a little later so the kids did not disturb other guests

location,price,pet friendly,elevators,laundry room,friendly staff

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor and it cost way too much to wash clothes

i was not told up front that there was a $20 pet fee. that was disappointing.

breakfast was good

was very friendly, especially the breakfast staff

fitness room

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

the service is outstanding; the perfect place to stay with kids

is very clean structure with pool and gym free for users

only issue was the very high pet fee of 65 bucks for one dog, one night

unreasonably high pet fee that was not explained in advance

the awful music that was played during breakfast.

small breakfast area

the staff was friendly the breakfast was great. the room was very comfy.

toast, eggs, sausage, cereal, and waffles (my kids loved

no breakfast

the laundry dryer was inop and not labeled

old noisy aircon, pool out of use

but the pool was nice

amazing breakfast . pool was very nice and perfect temperature .

pool and hot tub wasn’t working.

i was disappointed we couldn’t use the pool this time.

the gym bike and peloton were broken

hotel was clean,has a nice gazebo,seating area with fire pit, pool and free breakfast

clean room great staff. awesome breakfast

the only huge downside is the parking

breakfast was awesome, loved that there was cheesy omelets, cereal and yogurt as well

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

the pool was closed our children was very disappointed..

pool was broken down and was not informed about it. kitchen worker wasn't very polite

the hotel was clean staff was friendly breakfast was nice

were frequent resets to the wifi, which would interrupt my work on the laptop or the tv for the kids

the rooms were a good size for kids. the elevators were fast and quiet. the hotel was clean.

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all the lonely bro's getting

the made to order complementary breakfast was an unexpected pleasant surprise

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

the outdoor pool and location.

apparently don't have a staff for room service

pool open until midnight

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

parking was great

went down to ask if she could help me figure out why the wifi wouldn't allow me to get to the registration screen,

hughes really worked to process our early check in because we had to get to wedding rehearsal

the pool was closed

the one complaint i have is the gym

and they could not find it so i had to wait in the lobby for quite a while i asked for a late check out i had some issues with my kidneys and whenever we were leaving a male staff member

the breakfast was a nice bonus to the stay and very tasty

they smelled like sweaty gym shoes, but they may have been previously shampooed or something

needed a chair in laundry room. you could hear road traffic

breakfast was included and was delicious

that they allowed us early check in. the staff were very accomodating and friendly.

large room with a full kitchen and the room was clean and comfortable .

no breakfast. have a small food venue for purchase. do have a bar with cocktails

the indoor pool was pretty cool in its temperature, so be forewarned

swimming pool was really cold

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

i love the idea it has a pool and fitness center

on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

delicious breakfast, comfy beds, quiet, and relaxing

i got there too late to get the room service.

are the best from fitness center, to bar area to tables, couches, and eating area

restaurant and room service didn't open until 5 pm.

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

bar &food delicious

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

the decor is modern, the small bar and cozy restaurant have interesting offerings

the kids said the pool was too small

pool is small for the kids but no one else was in it!

we stayed on our way from ohio to sc for vacation, traveling with our 3 kids (5, 3, and 1 yrs old)

my kids loved them

little disappointed that the pool was closed due to some issues, but they did provide an alternative which was nice

inks and food were great), room

excellent food, room service was wonderful

om service) the staff was very friendly and helpful

brown amenities, turndown service with a chocolate bar and face wash, bottles of water, super comfortable

valet, romantic turndown service, the drawing rooms

nice bar area

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37‍♂️ before i forget they also dont have complimentary breakfast

there is no pool in this hotel, which was disappointing for the kids

excellent restaurant and bar and service.

bubble water in the gym was broken, but would have been a nice thing to have

i would have gladly paid for the room service, but i had zero option to do that

within the hotel is a restaurant, bar and

d floor) you will hear weights being dropped all night

great room service! very fast

the cleanliness of the room and the comfortable bed. the bar and food was excellent.

clean, staff friendly, great bar area, room modern and clean, bed very comfy

not busy , close to top golf

our kids got to enjoy to the pool

really fun hotel, felt new, hip and cool. nice bar and lounge area.

lots of little kids running around-in the bar area-which felt strange

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

good breakfast , hotel was really clean.

kitchen was

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

the room was huge, clean and well equipped with a full kitchen like a condo

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

breakfast is rotated

reservations required at rooftop bar and kept it at a minimal number of people

gym was clean and pretty big

the free breakfast was excellent

beautiful interior design! great staff , great location large rooms great gym

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

restrooms on rooftop bar could use more attention.

views, rooftop bar & pool

we got checked in at 620 pm went to take the kids swimming and they said we only had 10 min

rooftop bar was completely overrun with college kids, and the pool is basically a small water feature

the breakfast was not much, but for the price it was what i expected

a breakfast,coffee machine and air dryer in the rooms

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

the breakfast options were a little disappointing but overall the stay was good.

no breakfast, bad location for a motel

pet fee was $75 non refundable

laundry room, fitness room, my room

was not clean; no forks in kitchen; weird collection of kitchen supplies

they were kinda tight with the kitchen towels which i got refreshed for 2 days and the other two days they told

had my dog with me and i chose this hotel because it was pet friendly

availability of equipment and the pool being open until 11pm.

room service over at 9pm, should be later

should have been notified regarding the the young group of kids and giving us the opportunity to decline the

ready after we called it in and it was only moments literally before they closed for evening, and bar staff extremely friendly

my kids ordered the kids silver pancakes and waffles served with warm maple syrup

family really enjoyed relaxing in the pool every evening before bed

double bed rooms are big with couch area and kitchen

breakfast served to late

pool could be bigger

location, cleanliness, and staff at breakfast time.

the spacious room and great breakfast!

breakfast. not many choices for a diabetic.

the breakfast was great and amenities could not be beat

nice hot breakfast

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

great location, gym.

very clean. although we didn't partake in breakfast, it was available. small kitchen was great.

the breakfast was great. gym was great.

the rooms are great! awesome breakfast!

spacious suite with kitchen, comfortable pillows and bed. clean and pet friendly.

did not have breakfast

it had a great pool!

pool was closed for maintenance

if you have kids, i don’t recommend

breakfast was great location great very clean

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

bad breakfast

expand the continental breakfast. it is clean and good but basic.

our room was at the vending, laundry, ice area

pool was cold.

the breakfast food was delicious, hot & fresh

everything from the breakfast to the smiles whenever we walked past the staff.

i love the breakfast it's absolutely amazing everytime

indoor pool

cleanliness of pool area, gym and room

i have a kids and the cleanness was very important to me

the breakfast was amazing. and the beds was comfortable.

breakfast was hot and service was excellent

the pool and hot tub were nice too

the bedding was soft and comfortable, continental breakfast was nice with easy check in and check out for the price

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast here, understand why

breakfast was good

location was perfect and having direct access to the pool from the room was exceptional

had limited access to wifi on the side we were staying

pool was amazing with mountain view s, we used the bbq grill multiple times for dinner worked

need a laundry room. so you don't have to pack dirty clothes back up.

the parking spots are in front of the room and wider then normal which i loved

only thing i can think of that could have been better was if the continental breakfast opened a little bit earlier

the yogurt in the breakfast is expired

i wish i could have put the full kitchen to more use

breakfast early if you want more than waffles

the room was a great size and love the kitchen area

our room had a good amount of space and fully stocked kitchenette

didn't have breakfast at property.

great free breakfast

breakfast was fantastic, king size bed was a welcome treat

clean and smelled fresh. breakfast was excellent!!

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

clean and bar / restaurant on site we were so happy not to have to leave to get food and the food was

room service was not good. food did not come as described and items were missing.

it was clean and had a bar in the hotel

clean, new and the restaurant and bar in the lobby was a great idea!

clean room & wifi

staff was so nice to me an my family especially the kids and they where so helpful no matter what we needed they remembered in a timely fashion an

my kids loved the pool

kids had fun in the indoor pool

i enjoyed the pool too, and had it to myself, which was very nice

the pool was cold.

i needed an early check in and they were accommodating even though they were booked for the weekend

nice hotel right off exit but not beside hwy beautiful pool area rooms and breakfast area there was free bottled water and snacks when we arrived really

i asked for a late check out so she could get a shower after her game

pool was great and breakfast was amazing, nice staff . clean rooms.

fitness center very small and pretty basic. i did not use.