pool was open but i didn't use it

good breakfast and friendly staff.

the room was clean and the breakfast was pretty standard for a hotel in this range

large sitting area next to check - in desk and large breakfast area

breakfast attendant was slow in keeping up with the food

fair price, clean room, good breakfast.

wish the pool was open but thats not their fault.

nice clean rooms, friendly staff and amazing breakfast

a pool for the kids was the only reason we decided to pay that much money for a hotel

the gal running the breakfast was exceptional

everything except the pool

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast each morning

great breakfast,very comfortable bed,large shower

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast each morning

pool was closed

the complementary breakfast was wonderful and having a gym is always a plus with me.

great breakfast

pool was cold

the pool and hot tube were nice. the room was clean and it had a fridge and microwave.

they still serve breakfast, although no warm food

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very accommodating

easy access & hot breakfast

to park, clean rooms, comfortable beds, kids enjoyed the breakfast options, the dove soap provided was a nice touch, location was

some fresh fruit at breakfast would have been nice.

clean, great breakfast

breakfast wasn't fully opened and pool had to make reservations.

breakfast is great

excellent breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

the breakfast was amazing with so much variety

breakfast was a challenge due to groups of students

easy to access, nice staff, nice room, free parking, good continental breakfast

friendly staff, clean facilities, parking access.

the brrakfast the pool and staff

crowded breakfast area.

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

breakfast and location good

the outdoor pool filter didn't seem to be working real good and the whirlpool tub was closed

breakfast was good and location was great

the kitchenette was an added plus

kitchen if you plan on dining in

chicken sausage at breakfast was awful!

the breakfast was good

was a beautiful hotel with a well-equipped fitness center

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

breakfast was good and offered several choices

the kids running up and down the halls and being loud after 10:00.

parking lot had not been cleaned and the parking was full of water that soaked tbrough our shoes

kids really enjoyed the pool and the hot breakfast option was appreciated

breakfast good and service was great

i look around i have my 2 youngest kids with me i ordered a king with a sofa bed, there was no sofa bed in the room nor did it appear

how it also had a gym and a pool

night in the lobby drinking alcohol and being extremely loud and they tried to kick me and my kids

sofa bed is only big enough for one adult or 2 little kids

how it also had a gym and a pool

room was good. love the courtyard, gym, and pool.

even though suites is part of the name, i was pleasantly surprised by the full kitchen.

full kitchen and very helpful staff made me wish i was staying longer

their pet rates were very very reasonable, guest laundry services were free of charge

rooms were extremely spacious was not expecting to have a whole kitchen in the room

the rooms are very spacious. i room had a small kitchen. the beds are really comfortable.

in the bar and that it did not have much in the way of a selection of wine

kids were extremely sad that the pool wasn't open

i also like the fact they have a bar in the hotel downstairs

nice bar (and friendly bartender)

we didn't take advantage of the on-site bar offering

the front desk lady was awesome and the breakfast was tasty!

the breakfast was good. great family suite, good price.

breakfast was very good and more than i expected

not many breakfast options.

the room was clean convenient location. i enjoyed the breakfast.

even the complimentary breakfast was great

room with comfy bed, couch for sitting or sleeping and a small kitchen

the pool was so cold , no one could swim in it. it was useless and there was no hot tub.

pool was cold, don't know if that's a covid issue, but it was very uncomfortable and uninviting

tasty breakfast in lobby each morning

pool and gym were top notch

i didn't like that the pool closes at 10 pm. i didn't have a chance to go swim a bit.

were kids that knocked on my door and ran away laughing at around 9, if i remember correctly

breakfast was great

the gym was great

my spouse and i loved the late check out

was very comfortable and the facilities like the pool and gym were very nice

how clean and friendly the staff was minus one waitress at the bar she was rude

the staff was extremely helpful and nice. there was guest laundry.

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

felt like home. very very clean and cozy!!!! the kids loved the pool and it was very clean!

large spacious suite, clean and good parking.

they didn t have cinnamon rolls on their breakfast bar. they are delicious at holiday inn s.

we did not eat breakfast or use the pool but both areas were clean and well maintained

the staff was so nice and friendly. the breakfast was great and it was so clean

the pool was not heated and it was cold.

we had a long day wanted to order room service, ended up leaving again to get food

room service was excellent.

room service was prompt however the food was mediocre at best

room service was pathetic

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

friendly helpful staff. spacious room. able to use pool with covid precautions on place.

clean, quiet, friendly staff, nice pool and hot tub

the pool and hot tub area were clean

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

pool was closed, no vending machines, wish it had two tv, one in bedroom and one in living room

only thing was no indoor pool

the staff were so sweet and great with my daughter. the breakfast was good. hotel was clean.

very modern and clean. breakfast was nice.

the bar was quiet and had everything, they had breakfast available, small bar foods all day, prompt and

pool area was small and overcrowded with guests that we’re having a party, so my son didn’t get

clean, quiet, bistro, and pool. the staff was also helpful.

there was no swimming pool.

no pool

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

finally, the two hour late check out at no cost is definitely a bonus, thank you so much

wish the breakfast was a little better and the pool was heated

indoor pool and hot tub

the staff was friendly and let you know about the free happy hour and breakfast

loved everything. it was clean and the staff was nice. pool area was clean. breakfast was good!

pool, nice staff, clean facilities, and a good location

cost extra, noise level on the floor was not quiet after 10 lots of kids, believe ball tournament,would of been nice if we were placed on a floor where the team was

i was also not able to get a good signal for the wifi

would have been nice to know that the pool was closed before we booked the hotel.

only had two bath towels for the two of us, it would be nice to have more instead of calling for room service

breakfast and large suites.

the manager from the atrium restaurant was very rude to me with my wife and kids during happy hour reception

my kids always request to stay here when traveling bc of pool, breakfast and comfortability

hotel was super clean. staff was nice indoor pool was open

love the breakfast and i like how u get free complementary drink there pool gym

friday's breakfast was not as good as saturdays.

add variety to the breakfast menu

the fitness center had three pieces of equipment

very clean. staff was great. nice breakfast.

the provided breakfast was poor at best. the fitness center was small and poorly equipped.

the king apt with spa tub

i loved the breakfast and the eating area was very nice!

very clean, quiet and a good price! we appreciated the laundry.

breakfast had all the essentials and the coffee was exceptional

laundry facilities came in handy

i loved having a kitchen and a living room separate from the bedroom. everything was very clean.

very homey and comfy with delicious breakfast

large, comfortable room, friendly service, and tasty breakfast.

from staff, to rooms to breakfast; one of the best we have stayed at

the rooms with a kitchen and separate bedroom

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

breakfast was wonderful and the kids loved the pool

pool area could have been warmer

the staff and breakfast, pool, and fridge in room.

the breakfast was excellent, and the beds were very comfortable.

the only bad thing was the pool is really small and its not a heated pool

pool , the front desk staff day and night shift , the room , the location.

room service was quick and food was warm and delicious

room service

the pool was a little too cold for my taste. it made it hard to enjoy.

pool was a little cold for an inside pool but that is just being picky and a strech to say i didnt

that it didn t have a hot tub and pool was kinda small

restaurants and bar within walking

breakfast and cleanliness

fan in bathroom didn t work and pool wasn t heated.

is in a quiet location, we enjoyed the pool and nearby good restaurants

more for extended stay so had more room amenities such as a full kitchen, which we didn't need

in the laundry room

it advertises free laundry but it wasn’t free!!

rooms were great, free laundry is a nice perk too.

there were utensils/dishes provided in the kitchenette and full sized fridge with an ice maker

love that there is a fridge and kitchen space

the breakfast was a little minimal compared to most.

laundry availability

cheap pet friendly and has a kitchen, staff was friendly

no coffee maker or any plates or utensils in the kitchen

our kids enjoyed the pool

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

our kids enjoyed the pool

great gym

noisy kids overhead tromping til 11 pm & starting again at 3:45 am

clean room, comfortable bed, clean towels, excellent breakfast, friendly staff

loved the open fresh air in the morning as i walked to get breakfast before work it isn’t much but is a nice feeling

gal at front desk was great. breakfast was good.bed was nice and comfy

breakfast was good. had problem with the lights, taken care pronto.

the breakfast was grab and go items

also the man who made our delicious breakfast was super kind

staff was welcoming, very friendly and the pool and whirlpool was clean, well taken care of

clean comfortable room,breakfast had alot of variety.great location

breakfast was wonderful. the people that worked there were very kind. very nice

location, the staff, the cleanliness, the breakfast and the pool were all fantastic

pool and hot tub were excellent

my car was hit in the parking lot

it was nice and had a pool.

24 hour fitness.

we couldn't use the pool sunday night because someone had an accident

the breakfast had great variety and also was closely serviced (items kept full at correct temperatures, (-)i would of like more options for breakfast but due to covid they were doing the best they could. (+)decent breakfast, nice pool and hot tub area. (+) breakfast was fresh (+) breakfast was really great and the customer service staff was very friendly and helpful (-)breakfast pancakes disappointing, elevator seemed slower than normal, though i never had to wait (+) breakfast was also very good (+)love this hotel. great breakfast, great pool, great room. everything is fabulous here (+)close to the highway breakfast buffet (+)clean, friendly, great breakfast!

spa tub in our room was amazing

pool area and breakfast were great.

decent breakfast, nice pool and hot tub area.

the pool area was also really cool, a big pool and a hot tub all were clean and inviting

loved this hotel and the breakfast was amazing!

much chlorine in the pool

breakfast/hot waffles

breakfast was excellent with eggs, sausage biscuits and gravy, waffles, cereal, fruit, yogurt,

kids loved the pool and hot tub, breakfast was perfect

pool room is very strong muggy and chlorine smells

gym was well equipped with cardio equipment

gym had a dead baby bird under one of the machines that had clearly been there awhile

breakfast was cold even though it was on warmers.

rooms with 3 beds for this reason and was very clean and easy to navigate the hotel with all the kids and friendly staff

particularly impressive was the breakfast buffet where they provide free masks and gloves so that you can enjoy the food without

was no complimentary breakfast and the restaurant on site was closed on sunday morning

the kids running around the lobby without parental guidance.

room service was poor, they screwed up our order twice once they sent our order to room 420 instead

no free breakfast

the kids loved the pool being halfway in and halfway out and the large king sweet fit our family of 5 perfectly

breakfast was good but i wish they had some more selections besides biscuit and gravy such as

pool and jacuzzi beautiful

breakfast was excellent, good coffee and a great selection

we were traveling for a funeral and they were able to give us an early check in, 12:30 vs 3:30 so we could change clothes and freshen up

very clean, super friendly staff, great complimentary breakfast!

pool was clean and heated

the room was clean and comfortable and the breakfast staff were very friendly as well

the bartender in the bar was also great

kids loved the waterslide

breakfast was very good,

pool needs to be cleaned.

pool was closed but whatever.

breakfast was microwave sandwiches

the breakfast was not much.

it had a fitness room with a great weight machine

noisy kids running up and down the hall, kids will be kids

rooms were good-sized, the breakfast was amazing , even the toiletries were awesome

there could be a larger variety of healthy options for breakfast

fitness room was closed

pool wasn't open yet, but will be later in may.

the breakfast was more than i expected

the continental breakfast and same smiling faces behind the counter to check us out started our next long day of

swimming pool is right next to interstate, means noisy traffic, but since i was only there to have a swim,

it was clean and the breakfast was good

room service was also beyond amazing for the next morning

they both loved the hotel and room service

ac no pool

breakfast was delivered via room service and was a very nice meal

[#c

room service was very sub standard, not once but entire week stay.

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

restaurant and bar need help

the bar and restaurant area were gorgeous

efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

nice rooms, comfortable beds. breakfast was great.

swimming pool was also an added bonus for the family

breakfast was delicious and plenty of food options, staffing were excellent from front desk to

the pool had way to much corinne in it.

the pool area was also super clean and well kept

also, the lady at the front desk had a grab bag of toys for my kids

i'm ready for them to bring room service back.

we really liked the availability of the complimentary shuttle service to restaurants in the country club plaza area

to not enough valet help shuttle was unavailable in the evenings to take us to our reserved restaurants at the plaza

location is amazing and the pool was our favorite !

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the best couple

was a little disappointed with the selection of breakfast foods provided

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant coffee

the other thing i liked was there is an onsite laundry facility

was quiet, and the breakfast was good

liked that i could take actual glass bar ware from the bar to my room

ordered room service for breakfast, which of course was pricey but probably about the same as most room

the gym was very nice

room, kids accidentally ordered high speed internet and a movie i didn’t know about

had an indoor and outdoor pool but only the outdoor pool was available, no one told me that before arriving

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

the bar and drinks were excellent

clean facilities and a nice gym

family friendly the bar stayed open late

the cleanest breakfast area i have ever had at a chain hotel

is good and the kitchen staff kept the dining room clean

was also clean and cozy warm (which my wife very much appreciated), nice new equipment in the gym too

kids loved the pool and the balcony off the pool

spacious, clean, comfortable, and close to everything! good size indoor pool!

large room & large bathroom! ordered room service & it was hot & yummy!

internet tv didn t work so my kids were t able to watch netflix

shuttle service outstanding

we were also hoping for an early check in to accommodate a clothes change in

the shuttle to shopping and food was nice as well

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check in for us

also, they have free breakfast which is great when you have kids and want an easy option first thing in the morning

my kids we're dissapointed

kids hated it

staff - gym on my floor - shower/bathroom - massive construction.

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

appointments at child mercy we stay at another location but due to me traveling alone with the kids we pick here but

pool closed

bed and the breakfast

they offer breakfast but it was honey buns cereal bar and water

pool had algae