pool and exercise room had been flooded and were not working

the lady running breakfast sis a great job keeping food stocked and everything clean

the staff was very nice and friendly and the complementary breakfast was good, complete with hot items (eggs, bacon, sausage, etc)

the tables in the breakfast area are close and the area is not very big.

carpets are dirty. my kids were filthy after crawling around.

the breakfast was good.

breakfast attendant was slow in keeping up with the food

pool was taken care of that’s about it

also, they don't skimp on their breakfast options

hotel site said free breakfast and swimming pool neither was available and should have been noted in the description

everything except the pool

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast each morning

great breakfast,very comfortable bed,large shower

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast each morning

pool was closed

the complementary breakfast was wonderful and having a gym is always a plus with me.

great breakfast

pool was cold

the pool and hot tube were nice. the room was clean and it had a fridge and microwave.

they still serve breakfast, although no warm food

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very accommodating

easy access & hot breakfast

to park, clean rooms, comfortable beds, kids enjoyed the breakfast options, the dove soap provided was a nice touch, location was

some fresh fruit at breakfast would have been nice.

clean, great breakfast

breakfast wasn't fully opened and pool had to make reservations.

was real nice, pool area was good except water way too warm,, breakfast was good, lots of choices

fairly good fitness area

great breakfast very friendly staff they make you feel like you are at home.

nice room, great amenities, large pool and good breakfast!

breakfast bar

breakfast was a challenge due to groups of students

there is also a gym off-site that is available that is four star

nice atrium and great breakfast

breakfast is great

excellent breakfast

motel was nice and clean with an excellent indoor pool

having a little one i actually prefer this policy so she didn't get overrun by other rowdy kids

pet fee seemed high, no free breakfast

how it also had a gym and a pool

clean space -tons of parking! enjoyed the gym and pool.

trash was overflowing in breakfast room and needed to be taken out.

the breakfast was good. great family suite, good price.

could have better breakfast

there should have been some danish rolls, and more variety of breakfast foods.

all everything was good, breakfast was good

indoor pool was really cold, as was the room

more fresh fruits at breakfast.

the pool was so nice and much needed

my room service was great and my room was clean and tidy

i liked that it had a pool and a gym

no hot tub. pool room too cold.

was disappointed to realize the pool was not open i dont think that was advertised online that it was closed due to covid

were overcooked on the breakfast buffet as was the bacon to the point i could not eat either and had to go out for

the breakfast was excellent, and the beds were very comfortable.

pool area could have been warmer

on the weekend the room was clean the bed was comfortable hotels was clean they got a nice size pool i looked at it but didn't get a chance to use it but and they had a buffet

kids really wanted to swim and the pool was down other than that great place

the bartender in the bar was also great

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

walk to stadiums and the staff was fantastic especially the morning reception person and the free breakfast was

no hot breakfast on sunday

close location to stadium friendly staff excellent breakfast

pool was nice

hotel friendly staff was very accessible to the stadium, the free parking, and free breakfast

breakfast was microwave sandwiches

lounge room service could stay open later.

room service was very courteous and timely

breakfast was delivered via room service and was a very nice meal

afternoon in the lobby, live music from cool musicians every single night, chilled towels in the gym (not to mention a really good margarita)

room service food was not as good as the restaurant s

enjoyed our pool time

cleanliness, staff friendliness, pool area.

happy hour with don, breakfast with theresa. the pool was refreshing

your bar staf, specifically the male bar tender, know it's very unprofessional to listen to him and

water pressure in the shower; had to call room service for bottled water; pool was closed

location and pool

great location spacious rooms high ceilings cute courtyard rooftop bar and pool friendly staff

shuttle was great. staff superb. loved the 7th floor.

to not enough valet help shuttle was unavailable in the evenings to take us to our reserved restaurants at the plaza

here during the winter, when the rooftop pool is turned into an igloo bar area

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

liked the indoor parking and on site food and bar areas

family friendly the bar stayed open late

clean facilities and a nice gym

nice rooms buffet breakfast late check out friendly staff

missed having the disney channel for the kids to watch

the renovations, the noise, the gym is being renovated and the website did not mention it!

many kids were here, there was something going on in kc that there were tons of kids, but hey the hotel

you could order room service but that had to be done ahead of time

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check in for us

com that the sofa bed be made up when we arrived, for the kids

internet tv didn t work so my kids were t able to watch netflix

room service food was not the greatest. i ordered the salmon and it was a little dry.

my wife and i were extremely pleased and the room service was spectacular

there could of been more shuttle options

15 am, i had to go to the kitchen and ask for it to be corrected

very nice freshly updated rooms, nice pool area, great breakfast

gym could have been cleaner

the pool and work out room was well maintained

was also clean and cozy warm (which my wife very much appreciated), nice new equipment in the gym too

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

staff - gym on my floor - shower/bathroom - massive construction.

my kids we're dissapointed

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most pleasant

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank goodness they had phones and

pool wasn’t available

breakfast but selection a bit limited

facilities- gym was small but sufficient

the room had a musty smell and the pool could have been clearer.

the pool was also warm enough like i like it

shuttle service

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

we also appreciated the shuttle to go to dinner

are locals but just got away from the kids for a night

shuttle service was great!

my partner even made time to spend at the gym and indoor pool

instead i went home and did laundry, and did not make it back

spa tub was nice to have and fireplace

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

the pool and the gym and the location

also wonderful swimming pool

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye s hurt and they're skin was itchy

kids menu or ala carte on the menu

great food. great pool. great atmosphere.

amount of space and facilities that my kids loved to explore

the hotel advertised a nice heated outdoor pool

no room service

lot's of kids

had a lot of kids across from us making noise, letting doors slam but not terrible

fantastic view and pool.

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself was

what breakfast?? the gym was not cleaned daily.

the hotel was super clean, good amenities (gym), and good location

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends at this

nice bar in the lobby with ample room

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast were delicious, the room and hotel areas were nicely decorated and designed,

no room service, bad coffee, dim lighting in the room

cool design, big room, great shower, nice gym.

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

i have stayed here before but experienced the bar for the first time on this trip

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

the breakfast was okay at best

the hot breakfast exceeded our expectations and was served with joy

location, room, gym

rooms and bathrooms were spacious with several chairs and tables as well as a kitchenette with a good stock of basic kitchen utensils, dishes, glasses, pans, and dish soap

the pool was closed the whole time we were there

breakfast was great, nice full kitchen in the room was great.

the breakfast was fine. the location was perfect for our needs.

great location. wonderful room. breakfast was good too.

food was delicious, the room was huge, and very nice pool!

really nice room, gym was also nice. cocktail at bar was nice when it was open.

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

the hotel bar was closed the whole timeud83dudc4eud83cudffb

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring our safety

i wish the spa and salon would of been open.

i enjoyed the pool

last time they offered my kids a welcome snack and it really made check in special

the gym was amazing

the gym is out of this world

breakfast was great. staff super friendly.

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

the location was perfect and breakfast was nice

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200+

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

nighthawk bar with live music awesome

the tall, thin gentleman working in the bar was extremely friendly and fast at service

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

the coffee bar seemed under staffed each morning which created a slow start to the morning.

location was great, lobby was nice, bar was nice.

and the steak from room service was outstanding very tender and full of flavor

they charged me for breakfast that wasn't provided.

the staff at the reception and in the breakfast room were extremely helpful

some include breakfast some did not

we went to the hotel bar and the service and the food was great

super comfy bed and great bar & restaurant!

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing was written on crinkled paper

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

lobby looked like hotel from john wick. bar was well stocked.

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

atno fault of hotel the bar was closed due to coved 19.

room service dine in options

the room had fridge and microwave and room service was open later

the underground bar was a great amenity! service was great

the staff was really nice. anna with room service was really nice when she delivered my food.

room service was quick and friendly

the swimming pool was hard to get to.

rowdy teens at the pool without a parent

great service and friendly people. great bar and restaurant.

bar soap in bathroom, also cleaning people did not supply a laundry bag

room service was slow and incomplete

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

great location. super helpful staff. breakfast in restaurant was surprisingly awesome.

was not able to connect to wifi despite following instructions

the breakfast was so good made to order not a buffet that you stand in line for

there was an adequate gym

breakfast later than 9:00 am.

nice breakfast, coffee in the very early morning. good guest laundry.

desk staff was excellent, the bar staff was excellent and the food was superior

clean, friendly staff, good breakfast choices, free internet, close parking

nice clean loved the gym !! new good cardio equipment, dumbbells , cable machine !!

very nice old hotel with a excellent bar and grill.

the savoy bar inside the hotel was a perfect stop for a nightcap

nice and open rooms. well decorated with a nice bar and restaurant.

the gym was well-equipped

, dresser with built in bar type fridge which worked for our needs

the bar staff. we love

enjoyed the sports bar we ate at, had very good food

casino

the casino was low key even when busier saturday

movie theater and the arcade were great for my kids(14 & 16) to have something to do without leaving the property while my husband and i enjoyed

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full of

the casino was very fun with great staff

the food at the noodle bar was not tasty at all. we did not eat it.

smoke in casino

losing at the casino

room was clean, gym was incredible for a hotel

was so good lastnight the bar man was very great love his work he’s a very good worker i will be back in the summer

the bar had a good selection of drinks

gym, bedroom layout

young funky vibe, but loved the bar and lobby area

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

first day the pool was closed for cleaning because someone put their baby in with no diaper and the booed

the room we got was real clean pool view

i liked everything. we enjoyed the pool and because its so big it was nice and quiet.

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

it was ok and they have a laundry area for customers

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if you enjoy cockroaches then you'll really love this place i'll be posting photos for

they did not have a laundry facility

6) requests for additional towels had to wait till next day when laundry service started up again

asked for one when we got back and did not have “keys” for the laundry room

pool was closed, they were having a problem with the water heater and hot water but it was fairly

the pool could have been better - free breakfast would also be nice !

breakfast was not free

very clean and nice, breakfast was incredible, everyone was nice

staff was nice. clean hotel. breakfast was pretty good.

area that this hotel is in, and especially the parking lot feels very unsafe

parking garage access was easy and safe

have the next breakfast around in the whole area hands down period at the price i got from wednesday early

the pool area is so relaxing and pretty

an outstanding experience in all the aspects fro the ambience, the service, staff and the amazing breakfast selection with real plates and cutlery

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

clean, spacious, complimentary breakfast

my kids loved the pool and my husband enjoyed his workout in the fitness center

the hotel breakfast was good

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

the pool was warm

breakfast and pool were good, and we will be back for sure

excellent breakfast and service

breakfast was good

good breakfast considering the covid times.

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and the friendly staff made our stay excellent

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

the breakfast was great

the free breakfast was amazing with many choices

hot breakfast, coffee and water available 24/7

the breakfast was great - also, restaurants were close

very good breakfast buffet. especially enjoyed the sweet breads.

excellent room, friendly, breakfast excellent

breakfast, workout room and convenience of location.

was so clean, comfortable, and the people who worked there from the front desk to the breakfast attendant were very nice

nice room with a spa tub

half of the equipment in the gym was broken and rusty

breakfast was right on time and concierge was very hospitable, i appreciate his hospitality.

we had a family of 5

because we are in the car all day a nice pool is a huge attraction for me to get the kids’ energy out

breakfast was nice as well

pillows were like clouds, the pool is salt water leaving your skin so smooth, the water pressure in the shower is amazing

love it. my kids enjoyed the breakfast and the help.

location, the employees were wonderful, very clean, the shuttle service was very good ud83dudc4d

breakfast buffet was poor

the airport shuttle was a big plus for us

it was fair prices, breakfast was good, and it was quiet

pool water was way too cold. it should be a heated pool