pool wasn't great

the kids running in the halls at all hours and the repairs in room next to me with hammering

the complimentary breakfast was not close to what i expected coming from such a quality hotel.

location, room, breakfast

it was a lot of kids running around and not watched by parents whats so ever

clothes never got dried need music at the pool

very clean facility staff very friendly pool extra clean breakfast was great

friday's breakfast was not as good as saturdays.

clean, well insulated against sound, friendly staff, good breakfast and hot water, tea and coffee always on hand

the room was close to the pool, and the people in the pool were loud. it was not pleasant.

the outdoor pool was perfect for this heatwave

very comfortable beds, clean, really nice breakfast

pool was closed

that the pool was closed and no indoor pool

staffs very very nice, very clean in facility, room very comfortable. breakfast also very good.

free breakfast and dinner reception

good breakfast buffet. room was a suite that was very spacious, clean and nice.

breakfast was also great

outdoor pool

the rooms with a kitchen and separate bedroom

room service was great. bed was super comfortable, but pillows were absolutely awful.

the place was full of soccer kids running wild

i was also not able to get a good signal for the wifi

great room service, decor and services.

pool

good amenities: pool and gym

we booked a queen deluxe room for 2 kids & 2 adults

we got dinner, adult drinks, soda for the kids & breakfast the next morning

very friendly staff. very clean. breakfast was delicious.

manager rude about my kids playing football and having music at outdoor pool

plus it was quite even with the event going on and all the kids running around

the pool was not heated and it was cold.

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

the indoor pool is a nice touch

well equipped fitness center open 24 hours

the pool and hot tub area were clean

clean, quiet, friendly staff, nice pool and hot tub

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

enjoyed the pool and hot tub

we loved being able to reserve the whole pool area for forty five minutes

soda at the bar was a bit much, and the bar is not open late

the rooms are quite large, the breakfast was delicious, and everything was clean.

it was very clean, quiet, nice rooms, nice outdoor pool and breakfast was great.

the breakfast area was fully crowded from 7am until i left ( but it must have been great

breakfast was tasty, rooms are spacious.

clean, quiet, bistro, and pool. the staff was also helpful.

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years- so i was taking a night

the hotel is super nice, pool is nice. nice big clean room. friendly staff

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

pool area was small and overcrowded with guests that we’re having a party, so my son didn’t get

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

my spouse and i loved the late check out

how clean and friendly the staff was minus one waitress at the bar she was rude

the staff was extremely helpful and nice. there was guest laundry.

was very comfortable and the facilities like the pool and gym were very nice

felt like home. very very clean and cozy!!!! the kids loved the pool and it was very clean!

it was convenient to have a restaurant and bar in the hotel

spent some time in the fitness area and that was nice

i love all the staff and manager joe and bar man john. always make you welcome

not much parking available, no hot tub only pool.

breakfast was great, nice pool.

no laundry available

nice big room w sitting area and wet bar/coffee bar is so roomy and comfy

breakfast

) this is by no means a luxury hotel, but it was impeccably clean, has a decent gym, and a warm vibe from the staff

we didn't take advantage of the on-site bar offering

the bar was loud

pool was out of service

we had our kids with us and they loved the lounge area with the pool table, games etc

i also like the fact they have a bar in the hotel downstairs

having a larger room with kitchen and all the utensils was a plus for us since we were visiting family and we were able to

the breakfast service was a plus with good food choices

i arrived on a friday, the kitchen stove top was filthy

the complimentary breakfast is a plus

tasty breakfast in lobby each morning

the pool was lovely, but my husband doesn t like to swim

liked the room service

pool , the front desk staff day and night shift , the room , the location.

room service salad was terrible

i loved the fact at the pool had the chair lifts for handicapped people

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

love that there is a fridge and kitchen space

free wifi, parking, with a kitchen and cable

a kitchen if you decide to prepare meals instead of going out for food

and go breakfast was mostly packaged pastries, no fresh fruit

kitchenettes

the bed was nice and comfy. the room and the rest of the hotel was very clean. nice pool area.

next to golf course which gave an open feel to property

kitchen if you plan on dining in

kitchen

breakfast was so so but was edible

in the laundry room

there were utensils/dishes provided in the kitchenette and full sized fridge with an ice maker

liked the layout of the room and especially the kitchen facilities

moving on i went to do laundry and out of the 7 washers only to were working i put my stuff in downloaded the app the

more for extended stay so had more room amenities such as a full kitchen, which we didn't need

i like the gym, breakfast, and location. i felt safe. the place is clean.

parking was very constrained, and at first i wasn't sure where it was related to the entrance

great pillows, comfortable bed. tasty breakfast

wifi had issues keeping up with a roku portable but the connection was good

i look around i have my 2 youngest kids with me i ordered a king with a sofa bed, there was no sofa bed in the room nor did it appear

location was fantastic--easy to get everywhere we needed. kids loved the pool.

the staff was great, the location made it easy to get to anywhere in the city, the pool was fun.

wish they offered free breakfast.

clean, staff was very friendly, bar located by lobby was great place to go after hours and hang out and watch sports

they were refinishing the parking lot in front of the building.

chicken sausage at breakfast was awful!

the breakfast was hot and yummy

quiet, comfortable, good breakfast.

breakfast was good

location and very clean, great breakfast and friendly staff - i believe his name was ben but extremely nice young guy who worked

livng room, well- stocked kitchen, comfortable bed, separate temp controls in living room and bedroom, big

our room had a kitchenette

full kitchen and very helpful staff made me wish i was staying longer

rooms were extremely spacious was not expecting to have a whole kitchen in the room

the rooms are very spacious. i room had a small kitchen. the beds are really comfortable.

the indoor swimming. pool

their online site said the had a bar and other food/shop options on site but this was not true

pool!

poo, jacuzzi and gym

no dinner or bar and grill.

the free laundry is great.and the kitchen.with a full size fridge

the free laundry room was great

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free coffee everything i didn't know i needed was

the free laundry is great.and the kitchen.with a full size fridge

loved having a kitchen in room and had we stayed longer i would have used it

the breakfast was good, the gym and pool great. rooms clean and comfortable.

cleanliness & a good breakfast

breakfast and pool were awesome

everything about this hotel, staff was nice, room was nice and clean and big, breakfast was excellent and location was great

the pool was clean and had ample fresh towels available

the breakfast could of been better. walffle maker

didn’t provide a complimentary breakfast as advertised.

short on kitchen supplies, but other than that there was nothing i didn't like.

easy check in, close to room parking, laundry facilities.

room needs coffeepot. staff said no breakfast due to covid!

night in the lobby drinking alcohol and being extremely loud and they tried to kick me and my kids

quiet, other than the large family across the hall, but the kids were just excited so no foul

the pet fee!!!

the pool was down n it was an indoor pool whole reason we booked.

pet fee seemed high, no free breakfast

breakfast choices

pool.breakfast was awesome

breakfast was good, beds were nice

staff was excellent, rooms clean and comfortable and the breakfast delicious

breakfast included and was very good

i liked the rooms with the kitchens in it. very convenient for the stay

the rooms were large and had a full kitchen with regular sized refrigerator.

i was unable to get change for the laundry room.

great kitchenette

it was a good size room and had a small kitchen.

breakfast was a hunnybun and cereal no milk, and a banana

pool,friendly staff, clean but not fancy, comfortable beds

laundry facilities were adjacent to our room

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the

was a little disappointed with the selection of breakfast foods provided

pool area and breakfast were great.

the pool area was also really cool, a big pool and a hot tub all were clean and inviting

big room, nice pool & hot tub, spa tub in bedroom. breakfast good each day.

spa tub in our room was amazing

the breakfast had great variety and also was closely serviced (items kept full at correct temperatures, (-)i would of like more options for breakfast but due to covid they were doing the best they could. (+)decent breakfast, nice pool and hot tub area. (+) breakfast was fresh (+) breakfast was really great and the customer service staff was very friendly and helpful (-)breakfast pancakes disappointing, elevator seemed slower than normal, though i never had to wait (+) breakfast was also very good (+)love this hotel. great breakfast, great pool, great room. everything is fabulous here (+)close to the highway breakfast buffet (+)clean, friendly, great breakfast!

ladder in pool was broken

close parking

my car was hit in the parking lot

24 hour fitness.

the bed was awesome and loved the shower. my daughter loved the pool!!!

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

noisy kids overhead tromping til 11 pm & starting again at 3:45 am

great gym

only the expensive food bar option by the check in area

workout room is amazing. new facility. bar not open yet. pool is very small but nice.

traveling for sports and the ice machine worked and breakfast was great

staff was welcoming, very friendly and the pool and whirlpool was clean, well taken care of

the gym was great and the full breakfast wonderful!

pool was too cold..even when super hot outside

breakfast was warm and very good, the front desk people were super friendly and all the staff

the gym and pool area were nice and clean as well

people were in the elevators, pool, lobby and dinning area together; no mask mostly and no complaints

the pool was just right for swimming

pool was small and dirty looking.

staff was nice and very clean glad the pool is open

my kids loved the pool

also the premium rooms were restocked with snacks everyday which was great for the kids

the terrace bar was lively at night, but other than that - things were pretty peaceful and would be great for

the food in room service was excellent! as well as the breakfast!

my kids loved the pool

breakfast was awesome, plentiful and appealing

the breakfast was great and the room felt really secure

breakfast was unreal amazing. clean room and super friendly staff

clean. good breakfast. comfortable beds. easy access to interstate.

breakfast was not all that good

loved the open fresh air in the morning as i walked to get breakfast before work it isn’t much but is a nice feeling

didn't have the breakfast

the breakfast was grab and go items

breakfast was just okay

the breakfast was eggs,gravy,biscuits, cereal, pancakes, yogurt, fruit,granola bar, trail mix,coffee,

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very accommodating

rooms where nice pool was nice

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at the hotel

was hoping for a hot tub and the pool was a little green.

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at the hotel

the pool was a little small and i wish they had a hot tub

the parking area.

not partake in breakfast but was afforded a to go breakfast bag

the parking lot is a little tight and can be a jaunt

wifi password did not work had to call to get a new one

free breakfast plenty of parking spacious rooms high end furnishings large showers free wifi for

large breakfast area, great coffee and food selection

they still serve breakfast, although no warm food

pool was cold

great breakfast

breakfast was good except for green bananas.

not many breakfast options.

breakfast was very good and more than i expected

coffee was not hot. breakfast is nothing special.

the front desk lady was awesome and the breakfast was tasty!

all everything was good, breakfast was good

sent emails prior to my stay to enquire about airport shuttle service and to book an extra night - never got an answer

they had a free shuttle to and from the plaza and we were very impressed

also, no information in the room about amenities available in the hotel room service, etc

great lobby! bar staff were knowledgeable and professional. shower was dope!

shuttle was great. staff superb. loved the 7th floor.

the bar and restaurant area were gorgeous

services desk team was excellent, restaurant food was exceptional, bell service was excellent, room service was excellent, concierge lounge gentleman for breakfast service was excellent

cenery) and the pool

pool is beautiful but not relaxing when overrun with kids jumping and screaming.

water pressure in the shower; had to call room service for bottled water; pool was closed

they both loved the hotel and room service

ich is a drawback), there are offering such as the music on the green and live jazz in the

room service was very courteous and timely

room service was also beyond amazing for the next morning

room service was very efficient

comfortable beds, tv channels i like, pool area fun for the kids & room for adults to gather & play games,

i used the gym everyday i was there and it was very clean

pool was fun

i really enjoyed the gym facility, one of the better workout places of any hotel i have been to.

i know it's not the hotels falt that people can't control their kids, but the size of the pool and the number of people in it was

it was spacious so our kids had room to stretch out

gym could have been cleaner

spacious, clean, comfortable, and close to everything! good size indoor pool!

my kids enjoyed having multiple choices of waffles

breakfast was one of the best i have ever had

the pool was the beat part

they offer breakfast but it was honey buns cereal bar and water

the pool has also been closed down by the hearth department and not in use

the pool had algae

pool had algae

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

the bar and drinks were excellent

liked the indoor parking and on site food and bar areas

clean facilities and a nice gym

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

we did have young kids and we were curious to all the other patrons but it wasn't a very kid friendly place which i

com that the sofa bed be made up when we arrived, for the kids

they allowed me to have a late check out whichi really needed

room service was fast and the food was delicious

the shuttle was also a huge help

the breakfast was great

before breakfast, so i don’t know

breakfast closed at 9

friendly staff and the organization they have for the breakfast

clean room, nice staff, great breakfast and great location

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most pleasant

kids hated it

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank goodness they had phones and

my kids we're dissapointed

staff - gym on my floor - shower/bathroom - massive construction.

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

shuttle service was great!

we also appreciated the shuttle to go to dinner

the location is perfect and the shuttle makes getting around very easy.

are locals but just got away from the kids for a night

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check in for us

it was clean and the kitchen amenities were good

location was great, the gym waa wonderful

:-) i really enjoyed the waffle, biscuit, omelet and sausage gravy for breakfast

great beds, great breakfast

liked that they had a kitchenette with dishes and utensils provided

free breakfast was outstanding and so delicious

the pool wasn t open

loved their breakfast and rooms were comfortable

room the service the breakfast and most of all that my dogs were able to stay for a decent price too

the swimming pool was a great addition , especially during the peak hours of the day!

the fact that my family kept being woke up due to unruly kids beating on our door

nice breakfast

breakfast was excellent with eggs, sausage biscuits and gravy, waffles, cereal, fruit, yogurt,

breakfast was nice and well stocked

loved this hotel and the breakfast was amazing!

as they were all full of guests gearing up for christmas, moving to the area and driving with kids, animals and our new home wasn't ready for us to move in, we were exhausted

breakfast server, a young lady, was exceptional in caring for us.

pool room is very strong muggy and chlorine smells

pool was cold and hot tub was luke warm

nice staff, great breakfast