garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

a beer in the hotel restaurant is three times more expensive than any other bar

the wifi was very good

lack of breakfast options

the road on one side is very loud with motorbikes, kids, shouting

pool too cold to use, restaurant staff inattentive.

good pool and access to the lake

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

the pool is fantastic for kids

the kids enjoyed the pool

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

niggle, not much shade for the pool sun loungers

location is breathtaking as are the gardens and wonderful pool area

pool hour

in fact they forced us to use their laundry service - which was expensive

they did not have room service and were not flexible at

breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast but it

breakfast with a view of the volcano was pure paradise we could have stayed another week