the hot tub was not hot. it was barely warmer than the pool.

good property. i think need more staff in the kitchen

hotel and staff and water park were incredible

the water park!!

it had a snack bar inside as well

breakfast was very good and always heated

breakfast was great

we had little kids above us for three hours jumping around until i went to desk manager about it

very nice room, comfortable bed, great breakfast and the eggs were just like ones made at home.

bed, pool

breakfast offerings

could have had more breakfast variety.

breakfast was minimal.

breakfast - toaster but no bread, no napkins,warm juice

friendly staff that were super helpful. climate control. free breakfast.

awesome for kids, great breakfast. friendly breakfast staff. very clean. neat pool area.

pool/spa area was huge and comfortable

awesome for kids, great breakfast. friendly breakfast staff. very clean. neat pool area.

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase soap etc from the pantry as well)

gym with basic equipment to get a decent workout in during your stay

the beds were comfortable, everyone was very nice, and the breakfast was awesome

friendly staff, great breakfast selection, big pool

there breakfast in the morning was included

we did not stay for breakfast.

they had 30 delinquents in the pool at once, no parents to be found, and no one could enjoy the

the pool and hot tub were nice

facilities were adequate for the price, with the only drawback being that the pool was closed for maintenance indefinitely

in was easy and fast, front desk staff was helpful, to help pool looked really nice and i hope next time i remember to bring my swim shorts

cleanliness, the breakfast was great.

pool n hot tub warm nice very good we will back prob number tines in new year as mother in

very clean, good breakfast, good price

pool was not cold

had a free breakfast that was good and hotel was nice and quiet for sleeping

breakfast good

hot tub by the pool wasn't working

i guess maybe a longer breakfast.

pool was clean & breakfast was great

stay was perfect, starting with the friendly front desk staff, clean hallways, rooms, pool area, room and bed very comfortable, nice hot breakfast, great location for our needs

nice breakfast bar with more food than you can eat in the morning

great staff, nice pool and hot tub , beds are comfortable

unfortunately our schedule did not allow us to enjoy your breakfast

breakfast was okay. location was great.

i especially loved breakfast and the swimming pool

breakfast was excellent; facilities very clean and probably better than any or all in area; very

excellent service, quiet, and a great self serve breakfast. very comfortable beds.

pool small but clean and warm

good location, shops close by. breakfast was yummy. nice size room, comfortable bed.

staff was super friendly, there's not just a pool but a hot tub

the breakfast was really great and the staff made everything easy

reasonably priced, large fitness area with pool, real restaurant on site and very, very friendly service

issue was our keys stopped working prior to check out, as my husband loaded the car and my kids and i went in the pool for last time (approx 10:30) when we got back to our room neither keys

pool was nice and big, open early and stayed open late

the staff would of helped carry my bags or offered a cart i had two kids and 5 bags and they just watched me waddle and struggle down to my room

bonus was that the pool/hot tub are open later now

ceiling had something yellow/orange splashed up there, sure some kids or something shot something up

the breakfast was very good with an excellent variety of options

yes breakfast was great and the staff was very wonderful

breakfast was very simple

wish pool and hot tub were in use

did not have the breakfast, however it looked great! friendly staff and clean rooms.

it gives you a seating area available without having to sit on the bed and with a kitchenette fully equipped

the breakfasts are great and the pool temp is very good for kids

location, ample free parking, some rooms have been updated

location was perfect. breakfast was good, very convenient! staff was very friendly!

clean room, soft bed. we had free laundry, and free dinners on mon. tues, and wed.

breakfast was good, internet was fast, etc

nice room. very friendly staff. great breakfast.

check out time, later pool times, service as great, breakfast was great, rooms where exactly what we expected and needed

bed was great. great breakfast, pool area was clean and warm

staff was very accommodating and breakfast was excellent!

as i work quite long shifts i don't use much of the other equipements such as pool or gym

pool water temperature was cold

breakfast was not great

breakfast was great and the location was perfect for my family.

clean, friendly employees, great breakfast

neither of them had all of the equipment you would expect in the kitchens

crew was amazing at all times and breakfast really good.

the breakfast is great, wide variety of food to choose from. clean, plenty of room

the breakfast was terrible.

loved having a full kitchen

breakfast was super tasty! location was great!

there isn’t a hot tub, just a pool.

the breakfast at this hotel was actually food my family eats and i was so grateful

the available trundle beds provided a place to sleep for all 3 of my kids

missed breakfast because we thought it went a little later

was disappointed with not having a regular breakfast like before but understood why

breakfast was sufficient. typical hotel breakfast, but nice to have it available

staff was wonderful, everything was clean and neat and breakfast was fantastic!

breakfast had great selections. grandchildren loved the pool. staff is very friendly.

room was very clean, the breakfast was amazing and the crew kept up with our baseball team

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

… people banging on the door in the night but mostly i wish they had better ventilation for the pool

the pool open an hour late just for my girlfriend and myself

only thing that could be better is the pool is very noisy

only thing that i didn’t like was that they let little kids in the hot tub they were doing flips unaccompanied by parents and when the parents were there

loved the water park for my 2 kids under 4. they loved it and spent 2 hrs having the best time

the bunk beds in the rm for the kids was great along with the pool and water park!

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

the pool area was packed and there weren t many staff members around if there was a problem.

pool and fitness under construction so we weren’t able to use it

pool area while nice, did not have a hot tub or sauna

great staff and comfortable beds. the pool for grand kids to use.

24/7 snack bar where you can purchase snacks and drinks

large pool heated to the right temperature.

breakfast would be nice

it was clean and nicely organized, the pool and gym were nice

amanda did a great job on our breakfast

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

no continental breakfast

the breakfast was amazing for a complimentary breakfast.

clean, friendly staff, comfortable beds, nice breakfast

clean hotel, clean rooom. nice hot tub. good breakfast. very nice staff.

i can't review the gym or pool facilities as i did not have a chance to use them

pool size was very disappointing

breakfast, there was a lot of people going in and out most of the night but in my room it wasn't

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was unavailable but other than that money well spent

easy to navigate and friendly staff. they accommodated an early check in.

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

the refrigerator in the room was one of those very tiny ones, not a bar size

breakfast was lacking somewhat

i didn’t have breakfast

the continental breakfast was granola bars and boxes of apple juice.

breakfast sucked.

the wrong style cheerios on the floor, and a small red piece of candy was on the bathroom floor breakfast was missing the plastic knives one morning no plasticware the next

easy to find! nice breakfast. didn t use the pool etc because of short stay

wish they had more gluten free options in their breakfast.

the spa tub

other than that, the pool was warm, clean, and decent size

a guest was unmasked and coughing in the breakfast area

the lady at breakfast was extremely

quiet and breakfast was very good

tub/showers should have grab bars. with covid there was no hot breakfast

the continental breakfast was a hot one, which is always nice

pool area was nice and morning breakfast and eating area all good

the pool is excellent also

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

pool breakfast comfort of the bed and room. will stay next time in area.

breakfast staff was super nice clean hotel bar connected in a good area

the kids not being attended to by adults.

staff was unsure about pool closing times and breakfast buffet time.

pool closed at 9:45........kids were bummed. so was i.

on site actual gym. wait staff at bat was very friendly

would like a free breakfast option.

i personally don't like to walk through lobby to get to pool

comfortable and good breakfast

quiet , clean & comfortable; good breakfast.

the kids were out of control

the staff was exceptionally nice. the pool was clean and warm.

great breakfast area with lots of variety

breakfast was good.

breakfast could have been warmer

my room had a full kitchen

rooms were beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water pool

good wifi good location

wifi didn t work. kid threw up in hot tub and not sure if staf attendees to it or not.

this hotel does not have the nicest rooms, my kids loved the pool area

when we went down there it was full of a bunch of kids

try dry cereal, muffins donuts something other then a chewy bar and applesauce

we needed an early check in and they easily accommodated us

the pool could of been warmer.

breakfast is very good and they have a wide variety of items which was nice since we had little kids with us

stay at the plymouth location whenever we visit our wayzata kids and grandkids

i liked the big room, staff was very friendly,the bar right next door

only thing was no pool. other than that it was great.

suite was perfect for my kids and i with the partial kitchen and the walk in closet and great big shower

the laundry noise every morning at 3 and 6

i stayed in the king executive suite right off the garden area where breakfast is served

was only a garbage in bathroom and kitchen also very tiny so i didn’t know heat to do with my trash i had kids with me

we couldn t use the pool because of all the kids in there and they were running around everywhere without

the hotel was very clean, had a nice pool area, free parking, and wonderful, helpful staff

a good bar with decent food.

very clean friendly staff outstanding gym

a little off of a main road in an industrial area, so i took a very short detour or 2 into other parking lots

also kids running back and forth from upstairs room

everything especially the breakfast food was great

having a gym and laundry on the same level as the room

also kids were running up and down the halls and stairs for hours

the swimming pool water was too cold so we didnt stay in to long.

cleanliness near the pool area. although it is updated it showed some wear in the rooms.

no place to park other then paying $22 for valet parking

1. location 2. wifi, pool, bar ect. 3. great staff

front desk employees were very courteous and offered suggestions for parking at event downtown

1. location 2. wifi, pool, bar ect. 3. great staff

breakfast

super friendly and helpful staff! room was great. breakfast spectacular!

breakfast was wonderful

and had a mini-kitchen

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during the week

we love that there is a delicious restaurant onsite as well as a bar downstairs and a really cool rooftop bar upstairs

the drink menus are different from the rooftop bar to the restaurant

rooftop pool / bar staff location food ambience

the rooftop is gorgeous and the gym was sufficient for a good workout.

we go for the rooftop pool

the rooms have everything you need and are spacious. the gym is nice and the location is good.

nice bar area to hang out at and great bartender in wes

the cleanliness, the bar and room was beautiful and spacious.

bar was out of a lot of things and you couldn’t charge anything to your room

food and bar to expensive.

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna and steams

ruby in the bar also made sure we had everything we needed and was a joy

i couldn~t ring through to room service and there was no information about how to call concierge

speedy delivery of room service

breakfast was delicious and room service was very quick

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

the kids loved that they could make their own waffle and decorate with toppings

comfortable bed, clean rooms, great breakfast

kids partying all night in surrounding rooms

clean, helpful staff & front desk, quiet floor/room, breakfast on site.

the staff gym spa rooms

breakfast and all services were great! friendly staff and very comfortable beds!!

dried flowers in the restaurant and bar areas they are sad and cheap

it took over an hour to get drinks at the rooftop pool

friendly staff, breakfast

staff was wonderful, rooms were clean and comfy, and the lobby bar was a welcomed addition at the end of the evening

able to accommodate a late check out per our request

great gym

fabulous shower! awesome modern room. fun bar area.

love that we were able to have an early checkin and late check out

warm and welcoming staff in the inn, bar and restaurant

it has free parking and a pretty good restaurant and bar, and is walking distance to things we enjoy

easy and free parking at historic building

beautiful artwork on walls lovely furniture, cozy bar and lounge

the room was great, the bed comfortable and the wifi was working great

the pool. and the staff !

the breakfast was amazing!!!

wonderful breakfast and great location.

complimentary drinks in the bar from 5-7pm was an added bonus

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

great location! breakfast okbut is was covid. we liked everything!

i'm glad they had free breakfast to eat

breakfast was inexpensive and they offered a good variate of options

breakfast was not what i would expect from a hotel

free breakfast, locked entry, friendly staff and comfortable beds in room

restaurant and bar had good food and drinks

hotel bar and restaurant was also closed due to low occupancy (due to covid)

internet should be complimentary, the gym was really small and didn’t have pool or sauna

enjoyed large corner room. in the bar received free tea....very accomodating

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous city

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

no free breakfast. gym facility could be better.

the breakfast items were very good, it should be offered longer in the mornings

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

loved the suite with separate living area, and the new, fully functional kitchen

the breakfast every day was same eggs and sausage

i liked everything about the hotel, especially the breakfast and how many options there were.

no pet fee.

extra charges for things that should be included wifi, i booked 2 queen beds but got got 2 double beds

room service breakfast was poor value

the pool and hot tub area is awesome and fun

needed a plug outlet closer to the bed for cpap machine. no free wifi. parking was expensive.

the website says there is room service but there wasn't any

room service was overpriced take out with cardboard boxes and plastic utensils

the bar across the exit would not respond to anything he did to get it to open

the pool was not heated very comfortably

the restaurant and bar area and courtyard patio were all very hip and fun-looking

hotel, very comfortable bed, classy tower in a central location right off the lrt, solid wifi, very clean room with fittings that worked

staff was exceptionally friendly bar rufus food was delicious

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain entry room was too small wasn't what i

you couldn't preorder room service

room service breakfast was really not good

gym could be bigger and have more work out machines breakfast was pretty good but should vary

i went through and disinfected and wiped down dirt before my kids and i stayed

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

we asked for extra blankets for my kids to sleep on the pull out couch but never received them so we ended up buying some bedding at

hotel bar was run by a very nice young woman

for in-room wifi

for early check in would be nice but they did allow a waitlist which got us in about 5-10 min before

and wifi was not free

excellent, high speed wifi in the room

very friendly. thank you for the early check in.

the bar area was welcoming and fun

nice area, loved the big windows, pool table in lobby was fun

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

disappointing that there was no tub/jacuzzi and no pool or hot tub

loved the pool table in the lobby, the view from the room was breathtaking

room service was fast

expensive wifi and minibar

wasn t there for the breakfast

amount of space in the room, it was a living room with its own bed room) for me, my love and my 2 kids with my pup(90lbs)for 118

i didn t like how breakfast was not included.

complimentary breakfast was of cheaper quality

breakfast choices were great and the area was not too crowded

nice pool

kitchen with all utensils needed

the pool was exactly what we needed!

the cost , no micro wave , small room.. slow at room service..

i love that they cater to pets and they even have a room service pet menu!!

we used room service once and it was fast

also, the prohibition bar on the 27th floor was very classy

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

breakfast was expensive but good and great service.

the coffee

i’m not take breakfast

breakfast wasn't free, but it was delicious

the price, staff, room service. food was very good and delivered on time.

they did not do room service and they did not give me fresh towels

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were ready to leave

views, location, and room service.

vibrant restaurant and bar on main level

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

was very cold, kids did not mind but too cold for husband and myself

food was basically gas station food and room service wasn't available, no one even answered the phone for the room service and the number

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the weekend

also pool was open late - helpful with kids

room service was prompt, room was very clean

i have to work late. it would be nice if the bar and restaurant stayed open later than it does.

exspensive room service

pricing at hotel bar and restaurant were outlandish in price .... criminal

more breakfast food variety and lesser price

staff was amazing, room was clean and room service was great.

the room, bed, the shower, the room service.

chips and dip we ordered at the bar are terrible

very dark rooms with poor natural light. the access to the spa has a separate access fee

including ear phones in gym

the bar downstairs. i felt uncomfortable getting a glass of wine due to the clientele

room was so comfortable, fridge and coffee maker available, bed was comfy and the hotel have gym open 24 hours for you

there wasn't many late night food options close by,and the gym was unavailable,but we adapted

gym, location, good food great staff and wonderful with pets,

the gym looked nice, though we didn't try it out

loved the shower the bar was very nice (didnt try the food or use gym)

large room, good breakfast, downtown accessible

room service stole my pizza when cleaning.

i loved i had the community pool and hot tub to myself

service was great i wish they had inability to put in for room service instead of us going with out everything i did not get a breakfast because apparently

have the virtual trails excellent sitting room in a normal double queen room no room service the first day cuts down on cost fabulous, included breakfast skyway walk to us bank

room was overlooking pool and it was game weekend so there were guests at pool and in hall we could hear

disappointed no shuttle bus to new football stadium hope that u guys will be able to run shuttle service once

the pool and hot tube were great

it has a lovely pool with jacuzzi and ping pong table

shuttle service to and from games, and private parking

the bar drinks were awesome as well, along with bar staff

basic gym ok

ask for kaykay or ali g at the umbra bar rail

the shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good options

the bar had great service, i wished we had tried the food

breakfast was really disappointing`, we would never have breakfast there again

italian restaurant and bar was nice to have in hotel

just wish we had breakfast

didn't have breakfast at the hotel

no vegan options at breakfast and the bar closed early

pool is good and the gym is good too thanks guys

the bar food is good and fresh

the pool was super salty lol

pool is good and the gym is good too thanks guys

the pool and bar could be open a bit later.

great location, fridge in room, comfortable bed and pillows, great pool and gym.

pool was a strong plus

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant were a plus

gym and pool areas are very nice as

cleanliness, pool, courtyard and location.

the pool doesn’t work, nobody notified in advance

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

thanks to covid the awesome pool area and gym were closed.

gym equipment tv's didn't work

there's also a pool with hot tub

the bar and cafe were excellent as well

i wish i had known the swimming pool would be closed.

nice pool and weight room

i would have liked shower gel, shampoo and conditioner in the pool changing room showers, was a bit annoying to get dry and dressed to go and have a shower in my

fitness room was better than expected for an in town facility