pool area looks sad

had a guest laundry with two washers and two dryers open 24/7

limited parking.

easy parking, river view and restaurant on site

room above the laundry was a little loud.

breakfast went until 10 but at 9:30 everything was mostly gone.

the person running breakfast did a great job

did a grab and go for the breakfast cause i had to meemeet someone but it was nice to have that

traveling with children i'm always looking for an indoor swimming pool

the breakfast was good. the room was clean and comfortable.

rooms were clean, breakfast was really good,pool and hot tub and suana were awesome to enjoy.

needed to ask breakfast attendant to wash table, fill coffee, others asked

of covid19, there was understandably no continental breakfast, swimming pool or other facilities complaints

staff was nice and helpful grandson loved pool

the pool should of been open

the full breakfast was a nice surprise. it looked like it was just going to be a continental.

wish there was an indoor pool for the cold months but not a big thing.

breakfast wasn’t much but i didn’t expect it to be

location. great beds. really good breakfast

there pool was only a seasonal pool was hoping to go for a swim

we would have enjoyed a pool.

breakfast and the beds are amazing.

unfortunately we booked at the same time as a t ball tournament and had kids running above us from 11pm until 2am

pool closed

breakfast

also, there were groups of disorderly school kids staying throughout the hotel in need of parental supervision

the coffee bar wasn't open early enough for us and we would have appreciated having a hot tub to soak in at

parking in front fills up fast

downstairs was being remodeled, so kids were disappointed the pool was closed, but would definitely go back

loved the late check out at noon!

the unheated pool.

the restaurants and pool area were the best

rooms view of the pool and river fountain was beautiful

loved the shuttle service to and from the mall.couldn't have had a more enjoyable tim

was lied to about the airport shuttle, i was stuck at the airport for over two hours with a bay and no one answered any email or

pool

location was too close to the pool

also the dryer wasn't working properly for laundry

so i couldn't do my laundry

what breakfast none told me there was breakfast and the laundry washer was broken

sketchy people hanging around outside and the pool was closed

convenient, awesome kitchen service person

our room came with a range hood like you’d find over a kitchen stove but no cooking equipment beyond the microwave and micro coffee pot

the outdoor pool was very cold

friendly staff, very comfy beds, great breakfast selections

we were doing laundry and our

room was clean nice view walking distance to gas station, target, subway they have laundry

ease of getting early check in time. the staff were very accommodating.

also the laundry area was clean and handy to use

no frigerator w/freezer, no microwave oven, semi-clean, no ice bucket or plastic cups, and no laundry facility, they charge $76

they had a very nice laundry area

spa was closed

they had a pool and hot tub open 24/7 with adult only start time

breakfast, fun pool and hot tub, nice little gym to work out in

nice snd clean. pleasant staff, nice breakfast.

in room was beautifully updated, the spa tub was just what we were looking for and perfect size too

free parking with ev charging spot, free breakfast, friendly staff

comfortable beds, large parking spots for a large vehicle, laundry facility.

thank you for providing the one ev charger

breakfast was pretty minuscule compared to other hotels in the area

usb ports, toilet broke no maintenance on site, we had to change rooms, pool water was low and cold

more like a pool

to use pool but the chlorine smell was so strong and the room was soon humid and hot i couldn’t even go

place to stay with a pool

did not use pool, but it looked clean

toilet height is very low, okay for a short person or kids, hard on the knees of an average height person

the hotel was clean and very comfortable. the breakfast is amazing.

good breakfast selection, gym was functional and clean. rooms were clean and comfortable.

parking lot was torn up looked like they were renovating. finding a parking spot was difficult.

we enjoyed the salt water swimming pool

location, restaurant, kids eat free!! coffee machine is amazing!!

that breakfast was $14

the breakfast buffet was great

breakfast

the attached restaurant and bar are great. the rooms were nice. the building was very nice.

pool was over run by kids. trouble with my reservation but it was resolved in the end.

we also loved the gym, the family area & patio

the elevators, restaurant, gym, pool, rooms are all within close proximity

my kids loved the game room!

gym

clean rooms, great room service!

i also like the gym that s open 24 hours and the restaurant and bar

have been relaxing, but for the numerous kids and families at the property

nice friendly staff and very clean hotel , nice wee bar too

the pool was heated and my kids and i enjoyed veryy much

great staff, breakfast, and pool.

had a pool and exercise room

it was easy to find and a applebee's across the street they have a indoor swimming pool

the gym is unavailable, and the breakfast area is not comfortable during this time

need to open amenities! breakfast, pool, hot tub, your main attractions!

pool and breakfast are the best!

the bed was comfy, liked how big the spa tub is, shower had ample room for personal toiletries.

good location. very comfortable beds. friendly staff and good breakfast. laundry services.

that the pool was open our room was really comfortable

the spa was out of order my entire stay and looked like swamp water so it had been out of order quite

gym was convenient and never busy

coffee machine didn’t work and 2 of the 3 treadmills were broken/not working in the gym

they were incredibly helpful and gave us an early check in

a particular shout out to kat at the front desk, daniel the hotel bar keep, and wendy the attentive breafast server

the bar was well managed and equally welcoming

my room was exceptionally clean. the bed was comfortable and the breakfast was delicious!

walking surface around the pool.

bed was comfy. breakfast was awesome. the room was big.

could not use the workout room it was advertised as having gym,awesome breakfast and i got the lamest breakfast ever bagle little slice of cheese tiny juice

pool was so nice and warm and breakfast was

it was well maintained. the pool was good. the rooms where a good size

was a wedding and a lot of kids at the hotel the night we stayed

i booked my stay here solely so that my kids could get some pool time

super convenient, clean, food is actually ok, the basketball court, easy water fill station, and bar make it such an easy place to stay for a weekend

additionally, i used the well-appointed gym each morning

the laundry room had hours- 10-8pm

breakfast very limited in varaity laundry with one washer and one dryer only

from the dry interior, we would have enjoyed a swimming pool, but we realize that's a rarity in portland

ad stated it had breakfast and a pool

we made use of the hotel laundry which was reasonably priced and worked well

were never clean, peloton bike in gym didn’t work, parking garage was always full of large company vehicles for out of state

great breakfast, pool and spa was nice clean hotel overall.

complimentary breakfast, free parking, comfy beds, clean, well equipped a gym, and did i mention what an awesome team they have

felt brand new, very clean. quiet. great breakfast with quite a nice selection.

can hear the kids upstairs running and flushing of upstairs toilet

it was near grocery, coffee, shopping & a gym.

breakfast was very good, hotel employee did a very good job on being friendly and making sure

pool was great and hot tub

breakfast, clean, decent size tv, it did have issues w couple channels not tuning in

pool and room were of value

kitchen with no utensils, glasses or plates

we especially enjoyed access to the steam, sauna, whirlpool and the gym facilities

spa and gym facilities

they even let us do early check in

love the new bathrooms, and the river view. glad your restaurant and bar are open now!

pool was open 24 hours

we requested late check out but our door was still knocked on twice while we were sleeping

pool and exercise room open 24 hours a day,

location wasn't the greatest, pool was unavailable, but otherwise, just fine!

the kids enjoyed the pool

love the omlet bar and happy hour that is offered

i loved the breakfast and the pool

pool closed at 9

also 9pm cut off for room service was disappointing

pool was nice and clean too

we always enjoy breakfast there. we love the view of the river and staff is amazing.

the only critique i have is the small puddles of water in the pool area.

nice, clean rooms. free breakfast.

our kids love the pool

more kids channels on the tv.

hotel in general,looking forward to coming back,breakfas and swiming pool was great, personal and staff are so profesional,really enjoyed

the breakfast buffet was okay but no eggs. heavy on breads.

rooms are large, guest laundry onsite, window opens and overall quiet hotel. staff was friendly.

my family enjoyed the indoor pool, laundry faculty, complimentary breakfast, friendly staff and cleanliness of the hotel

overall nice and quite, rooms clean, breakfast good, gym and pool nice

breakfast in the morning was good the staff was friendly and helpful and took time to actually talk

laundry room could’ve been a lot cleaner

the breakfast that is included is also very good and just added to the value of the already great price

breakfast was good

the swimming pool was a a big plus, especially if you have kids and especially with the heat wave we had at the time

location was perfect and hotel facilities were very comforting from room, bar and restraurant.

location is great and the mini bar in the room is something i love

friendly accommodating staff great food in restaurant and room service comfortable bed

only room service, cause of covid. slightly disappointed!

room service was difficult to get and was not picked up in the hall all day

a laundry room was a plus for me saved the day

gym has cardio equipment and dumbbells

gym has free weights and cardio machines

liked that i was granted late check out, which we ended up not needing

hotel is a very good value with an indoor pool, exercise room, laundry and a very comfortable restaurant with better than average food

the convenience and location along with the early check in

no breakfast or gym available

was to small, no place to put my luggage, i wanted to do laundry, washer & dryer were out of order

we have travel long distance and then had to go out and find a place to do laundry as well

very clean rooms and the breakfast was fantastic!!!!-

very clean staff was nice and breakfast was ok. transportation was close and ran until 2am

small gym, no pool, room was not made one morning

room even though we chose 2 adults and 2 kids space was barely good for one person

amazing bed and pillows. breakfast, bar food and room service was excellent.

adequate gym

expensive food, no gym or pool

the room service was awful. it was expensive and arrived cold.

a wonderful gym and swimming pool in the basement

the pool and the rooftop

great location, comfy beds, and a nice pool. would stay again!

nice added touch being about to use the swimming pool, spa, sauna and steam room on the bottom level

restaurant and bar hours for business open too late and close to early

were located on the third floor and i thought we had kids jumping on the floor above us, only to find out that there was renovation going on within the

loved the bikes, the day passes at the gym and all they had to offer guests

the games room is a great idea, but we only got 1 night with the kids as it was always booked (inc at the weekend) for private events

the staff was great and offered us free credit for snacks, water, and a gym next door

the breakfast was the best i've had at a hotel in a while

the free breakfast was great

good breakfast, kind staff, clean room

pool didn’t work the entire time we stayed there and that was one of the amenities we were

breakfast was perfect for both a five yr old and a 66 yr old

were many homeless in the area, so street parking was not really an option you have to ask for room service otherwise it won t be provided

no room service or even menu for the lower level restaurant

i like its modern vibe, my teenager kids loved it!

saying you have room service was a stretch

the wifi was not the best nor was regular cell signal which i found weird.

also, the little bitter bar was a fab place for dinner and happy hour there was sublime

also the pet policy is amazing

booking, nothing was mentioned about a pet fee

an iron in the room would have been a little helpful :) the bar wasn't open yet but i hope to return once it is

i called ahead to confirm the added pet fee and to make sure the food/water bowls and dog bed would be ready

the gym facilities were great too

gym was well equipped

and it never occurred to us that a kind of chi-chi hotel wouldn't at the very least have bad room service

i had trouble using wifi with my android

super strange one has to sign into your corporate program to even use the wifi

took us 3 contacts with staff to get our wifi to work

beware if you have kids, there is a stuffed animal for sale

great staff, quirky style, good location, good price, flexible with late check out

gym is run

how late check out is worked out great for us

there was not bath tub but a nice shower nice bar we enjoyed the hot pretzels loved it there

staff was great. just a nice place. can't rate the pool as we didn't use it.

plenty of places to eat around the hotel but the bar inside the hotel is nice as well

clean. great gym. good location

if the pool was open

a hot tub with the pool; wish there was room service; pool open later than 10 pm would be

we also had to keep the curtains closed because people in the gym could see directly into our room otherwise

it would have been nice if there was a hot tub in the pool area as well

bar was great for night cap with friends

no restaurant, no room service

we went for drinks and a light bite before our show and in the morning for breakfast

the beds and robes were super comfy and we really enjoyed the gym

-room service all night, wet bar, excellent seafood restrauant in the hotel, up to date gym

we didn't use the gym but it was well equipped

the new restaurant and bar (headwaters) is outstanding, a major improvement over the old hotel restaurant

it wasn't that big of a deal for us, but a family with young kids or early sleepers would have found it challenging

if room is available, early check in should be free. a charge is not great customer service.

a local bar and restaurant

not exactly the topic i wanted to talk about with my kids today

i sent my kids into the room before me , and i returned to two pre teen boys asking if they could try on the

the restaurant mad bar in the lobby was great too

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

mini bar had awesome options

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

we loved the drinks and bar food

rooms were not really as described. wifi was slow.

we were able to have early check in, which was really nice after a long morning of traveling

room service prompt and friendly

ordered room service for kids and they loved the food

water in the room, the complimentary coffee and tea, the $10 credit at their restaurant, and the wifi

roof top bar and the food

fully functioning gym inside, the helpful staff, and the location with many attractions and activities within walking

great bar scene on 15th and 8th floors

room service

room service breakfast was excellent

professional staff, prompt service, from room service to front door

early check in, price. nice room. friendly staff.

they messed up on my room service breakfast

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

the gym was clean and up to date

can collect water from the gym's filter

love the restaurant, gym, everything about this hotel

decent gym for a hotel, can do a complete upper body workout but useless for a leg day

breakfast was not included.

simple and friendly nicely located and has a gym plus the front desk staff we’re very accommodating

they have a hopping bar and the best guinness outside of ireland

it's a somewhat gritty area, but lots of bars and restaurants in the area - nearby my favorite spa 'knot springs

there is a discount if you stay at the kex for a spa nearby and that was so great too

that i didn't make time to check out the sauna and gym

the bathrooms are clean enough for me (a germaphobe) to feel comfortable in them and bathing my kids in the bath (which i never do at a hotel)

the beds very extremely small and could barely fit my kids

the internet, i have tried many times to contacted my kids tablet but doesn’t work.

no hotel guide: i had to go down to the reception to find out where the gym

ich i never do at a hotel)

front counter facilitated an early check in for us upon arrival, which was greatly appreciated

cleaning woman didn't clean our room the first night & room service was a little limited

declined room service for the day but the maids tried to enter several times to clean the room still

jeremey in the bar was also amazing, he took great care of us even though being pulled in many directions

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

gym was pretty spacious and well maintained equipment

great pool with a video arcade for kids

they allowed us to get a late check out so that we could enjoy breakfast at mother s bistro

breakfast was very crowded and food quality not great, gym was not in good shape

room service was really good

the coffee bar omg the best i have ever had!!!

amenity fee of $25ish/day covers the gym and bikes

fee of about $30 added to room charge per night for internet and gym

was bar far one of the absolute best hotels i’ve ever stayed at

gym facilities were clean and a decent amount of equipment

the gym is very small. didn t have any water available to guests either

issue was in the bar nye night

bevy bar great idea, creative bartenders, live music, and the ever-helpful ryan

gym needs a bosu!

the cleanliness of the hotel, the cozy mood lighting in the room, the spa bath was huge and amazing, the wine hour was pretty great

wifi connection uses a web-page login with no mac address memory, so you have to re-login manually

also there is a gym a game room on site

) the room was incredibly clean and well maintained with room service available from two restaurants

i couldn't find instructions for getting on the wifi in the hotel room.

gym equipment was superior to most hotels

but overall room was nice and it had a gym, great location for downtown portland

room service was quick and my burger was delicious

next room, maybe 807 or 809 , ordered room service but staffs did not clean up on my front room

the gym is great. the staff is super friendly.

valet was way too expensive, there was no bathtub (my kids are really young so it was hard to bathe them), no breakfast, and the picture online was

cute decor, comfortable bed, nice gym

location and helpful staff, has a very cool bar at the lobby with some very good food also

check out they were 2 employees helping people to check out and when it was my turn one left to bar and talk to other employees and i had to wait until the other employees was

bar didn't serve any, even light, late night food, only bagged snacks

gym on the basement as well which was really good

-there is a gym on the 2nd floor that is open 24 hours

the bar looked nice, but we didn't get a chance to go in there unfortunately

the wifi was atrocious

the gym is so-so - several confusing machines, not fully equipped

the mirror in the gym is always downloading software updates so we couldn t use it.

breakfast was outstanding and very filling

nice clean rooms updated showers. good food in cafe. nice gym.

modern interior night lighting in room breakfast area good gym good

bar / restaurant should be open a little later

and the restaurant on the 1st floor serve excellent food for breakfast and dinner with a great draft beer

room service

gym was a nice addition

wifi was terrible

the view was the kitchen exhaust system and large ugly vents, and the back end of the hotel

was super comfy, shower was great really liked the glass wall, amenities were good free wifi and a onsite bar and mini bar in room

friendly staff, pool, gym.

there's no gym or exercise room

gym, pool, and breakfast were unavailable

hotel advertises a pool, gym and breakfast both online and on the premises - big sign out front saying breakfast

gym, swimming pool, excellent breakfast service choices

will definitely check out the rooftop bar next time

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

love the topas bar on the roof, and the coffee shop in the lobby

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

roof top bar was awesome