the pool closed due to covid.

staff was above and beyond, excellent breakfast, fantastic room, great view, great experience

easy to get to. hot breakfast.

breakfast went until 10 but at 9:30 everything was mostly gone.

great breakfast, great location! love the view!

easy to get to, rooms were very nice. enjoyed pool and hot tub. convenience park was beautiful

my room overlooked the willamette river and some covered parking too!

negative was pool was closed

however, someone on our floor had room service and

they do room service for extra charges

rooms were clean, breakfast was really good,pool and hot tub and suana were awesome to enjoy.

needed to ask breakfast attendant to wash table, fill coffee, others asked

of covid19, there was understandably no continental breakfast, swimming pool or other facilities complaints

staff was nice and helpful grandson loved pool

the pool should of been open

the full breakfast was a nice surprise. it looked like it was just going to be a continental.

wish there was an indoor pool for the cold months but not a big thing.

breakfast wasn’t much but i didn’t expect it to be

location. great beds. really good breakfast

there pool was only a seasonal pool was hoping to go for a swim

we would have enjoyed a pool.

breakfast and the beds are amazing.

unfortunately we booked at the same time as a t ball tournament and had kids running above us from 11pm until 2am

pool closed

breakfast

also, there were groups of disorderly school kids staying throughout the hotel in need of parental supervision

the coffee bar wasn't open early enough for us and we would have appreciated having a hot tub to soak in at

parking in front fills up fast

downstairs was being remodeled, so kids were disappointed the pool was closed, but would definitely go back

loved the late check out at noon!

the unheated pool.

the restaurants and pool area were the best

rooms view of the pool and river fountain was beautiful

loved the shuttle service to and from the mall.couldn't have had a more enjoyable tim

was lied to about the airport shuttle, i was stuck at the airport for over two hours with a bay and no one answered any email or

pool

location was too close to the pool

also the dryer wasn't working properly for laundry

so i couldn't do my laundry

what breakfast none told me there was breakfast and the laundry washer was broken

sketchy people hanging around outside and the pool was closed

convenient, awesome kitchen service person

our room came with a range hood like you’d find over a kitchen stove but no cooking equipment beyond the microwave and micro coffee pot

the outdoor pool was very cold

friendly staff, very comfy beds, great breakfast selections

kids were charged full price for breakfast meal

we traveled with several family members so i booked several rooms but didn't bring as many kids as expected, my point is i screen shot my reservation which clearly said breakfast included

clean, inviting hotel, nice bar atmosphere and happy hour, great location right off the highway

small cafe/bar, pool, and gym

the location was convenient. the breakfast for room service was great.

had a pool and exercise room

pool: cloudiness of water and its temperature; horribly bird-poop covered windows.

staff at front desk and excellent service at breakfast bar.

great staff, breakfast, and pool.

breakfast & location were good

very clean room. great breakfast selection.

we enjoyed the salt water swimming pool

laundry facilities weren't working - wish they had a set of 2 washers and dryers so if one is

the pool was functional and the kids enjoyed using it

the property was clean and i like that it has a swimming pool.

the cold winter power outage, they took us in for early check in and gave us a pastry and warm cup of coffee and it meant the world

they had the bar open for you to get drinks and food to your room

a particular shout out to kat at the front desk, daniel the hotel bar keep, and wendy the attentive breafast server

pool was freezing cold

the pool was awesome for the kids.

fast ev car charge, 3 ev charging options

there was no food service and no bar, no pool and gym, etc, so it wasn't like a normal courtyard stay

then they had a pool and fitness center inside the kids had a great time

gym

since we were there for several days, it was great to have access to a laundry

loved the whole experience from check in, morning greetings and breakfast had a great selection

the included breakfast was nice to have but the food was just ok

like the covid precautions they take like reserving the pool just wonderful and it gives peace of

the laundry room had an awful smell

they let us do a late check out 2 pm instead of 12 pm

useful to have laundry facility

coffee at the dining area and the best part is the pool temperature is just right for the kids to go swimming all day long

my kids absolutely loved it

did not have time to use indoor pool or gym, but appreciated they were available 24 hours

pool was good for kids, breakfast had lots of options

breakfast very limited in varaity laundry with one washer and one dryer only

of the travel sites said that there was a pool

so my reasons for staying here ( pool and gym) weren't open at anytime i was there

the laundry room had hours- 10-8pm

the amenities are lacking. cheap towels, flat pillows, a minimal breakfast bar and no pool.

to use pool but the chlorine smell was so strong and the room was soon humid and hot i couldn’t even go

usb ports, toilet broke no maintenance on site, we had to change rooms, pool water was low and cold

place to stay with a pool

did not use pool, but it looked clean

more like a pool

the bed was super uncomfortable and the jacuzzi was broken. the breakfast was not very good.

the pool was great and hot tub relaxing, the gym was fabulous all around i loved it and will definitely return

didn't like having to use a key to get up in the elevator and the pool should have an elevator closer to it

during the day families made huge messes and let their kids use squirt guns soaking our stuff and squirting people who clearly didn’t intend on getting

breakfast was so so, women shows up with kids, she’s wearing pajama’s and appeared to have just rolled out of bed

very nice clean modern hotel. friendly informative staff. reasonable pet fee.

light switches that didn't work and we had to turn on every single one to get the living room and kitchen lights to turn on

spa, breakfast and gym were not offered because of covid-definitely not the fault of the hotel

love the new bathrooms, and the river view. glad your restaurant and bar are open now!

there is a large and full gym that’s modern and open

price of laundry is a little high other than that no complaints

no frigerator w/freezer, no microwave oven, semi-clean, no ice bucket or plastic cups, and no laundry facility, they charge $76

we were doing laundry and our

ease of getting early check in time. the staff were very accommodating.

laundry

enjoyed the in room spa tub a lot for an old man who has had numerous surgeries

the pool seemed a little outdated.

comfortable beds, large parking spots for a large vehicle, laundry facility.

free parking with ev charging spot, free breakfast, friendly staff

breakfast was great and the room was clean and comfortable

pool not operational

location, restaurant, kids eat free!! coffee machine is amazing!!

pool was in a open area so the kids had a hard time trying to enjoy themselves do to trying to be quiet because of the rooms being

pool had too much chlorine and burned our eyes, but they checked the ph levels and it was within

breakfast was good. nice selection and everything was fresh.

waffles were really nice for the breakfast, the staff was really really nice (thanks whit), the pool is nice albeit a bit too cold to our taste thankfully there was the hot tub to warm us

way less then this hotel) also, more food options for continental breakfast would be awesome

we enjoyed the pool/spa and a wonderful complimentary breakfast with tons of options

our kids love the pool

floor had no been carefully swept before our arrival. limited bar openings

nice pool, decent breakfast

space with small couch and kitchenette included

the kids loved it

the room was spacious with a kitchenette and sitting area

i had a housekeeper willing to carry my laundry to the washer, other staff helped me finish packing

the convenience and location along with the early check in

the laundry room was out of order and also the jacuzi

staff: the girl that checked us in had dirty hair, didn't tell us about the hot tub and gym

no breakfast or gym available

great facilities for the price! liked having a gym & breakfast included.

excellent free hot breakfast

the breakfast that is included is also very good and just added to the value of the already great price

very useful to have laundry facilities on

the day i chose to do laundry, they were remodeling the laundry room!!

nothing fancy but it did the job and the kids ate it

really good breakfast

room service was not over priced

the restaurant and bar have amazing views and if you want something different, there are several other restaurants in

the chairs in the bar were too low and hard to get out of. no, i only had one drink:)

ordered in room service for breakfast just tea, coffee and toast

room service was fast and the food great

pool and exercise room open 24 hours a day,

the pool

access and close to the kids

pool area was not a very comfortable/inviting space, with bright white walls and bright fluorescent

the kids enjoyed the pool

the rooms were really nice! i liked how the gym was open 24 hrs.

breakfast was good, staff friendly and helpful

we missed breakfast, but the views and area were amazing.

pool or entertainment for kids at the hotel

nice bar in the hotel

location, friendly staff, good breakfast

guest laundry

nice breakfast, spacious room, easy location and comfortable bed

the gym was the best gym i have too

that the pool was open our room was really comfortable

the pool was was nice but the pool end felt dark before 2 lights were out

beds are good, pool was nice

pool had a sign saying it was closed for the day and this was the whole reason we booked a room at

nice area. love the pool

it was near grocery, coffee, shopping & a gym.

the staff was able to get us an early check in which was great

very impressed with the pool/hot tub and beautiful relaxation room

the rooms and gym were clean

i thoroughly enjoyed hitting the gym and then spa

room, pool, gym

booking, nothing was mentioned about a pet fee

the little bitters bar was a rare treat in a hotel

had closed their bar and lounge to the hotel's guests in order to host a private event

were very surprised to arrive at our pet friendly hotel and be asked if we were aware of their $100 pet fee

also, the little bitter bar was a fab place for dinner and happy hour there was sublime

coffee maker in the room, nice bar with happy hour, complimentary continental breakfast

yeah there wasn't anywhere to eat or a bar open after early hrs.

gym and pool was not onsite

great bar and restaurant on site

the games room is a great idea, but we only got 1 night with the kids as it was always booked (inc at the weekend) for private events

we wished for more food variety and room service. parking is expensive.

i like its modern vibe, my teenager kids loved it!

they do not charge an additional pet fee

oui bar & kitchen restaurant is excellent - hotel personnel is very kind and helpful - excellent wifi and infotainment at the room - convenient

was no room service from the restaurant downstairs

parking very tight. noise from streets. no room service.

i would have liked for the restaurant to have been open and room service, so i didn't have to go out for every meal, but this is not always doable really for

they were also very cool about early check in and late check out

glad i did not have kids with me

beds were only full size, not queen and they were very high up, not great for kids or four people

i had trouble using wifi with my android

ability to have a late check out was

gym was quite small but equipment was great.

super strange one has to sign into your corporate program to even use the wifi

there is not room service to clean while you are staying so don't expect your bed to be straightened up or dirt

the kids didn’t want to sleep in the same bed so they offered us a rollaway which was really nice

pool could have been bigger and outside

they have a laundromat, vending machines, gym and a really nice looking store

the pool area was very nice. staff was very friendly and helpful.

spacious, restaurant, early check in

a number you could text to reach someone at the front desk - it was helpful in trying to set up late check out without leaving the room

a local bar and restaurant

i don't think is a good place for families with kids

(not great for little kids)

hotel bar super highly rated - amazing cocktails and food was yummy

we loved the drinks and bar food

the restaurant mad bar in the lobby was great too

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

mini bar had awesome options

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

the pool is in another building as is parking. location is not great if coming in by car.

friday nite bar tender

no free breakfast, no real room service

there is no fridge inside the room, no microwave, no bathrobe, no swimming pool and no slippers but that is ok

it was clean and had food in the lower level... bar etc

there was no pool available, the gym was outside of the hotel

have improved our visit would have been later hours for food and perhaps, but not necessarily, room service

the morning room service was 10 minutes late

there is a good bar in the lobby area

excellent small gym, pool & patio lounge

gym,…

gym was tiny

we went for drinks and a light bite before our show and in the morning for breakfast

amazing customer service, the snack bar was filled everyday, and the hotel was very clean and comfortable

wanted to have breakfast in the cafe but they couldn't seat us because they were short-staffed

they had a great restaurant bar and grill as well

free parking, target next door, mall and restaurants near by, right off the freeway and free breakfast

was disappointing because there wasn't any sausage but the omelet bar made up for that

complimentary breakfast

breakfast, the pool

room service breakfast was excellent

great bar scene on 15th and 8th floors

bar and meals were excellent

scrambled eggs from room service

liked the location, gym and the food was very good.

gym was open by appointments for 45 minutes per appointment during day time hours

wonderful location. restaurant and bar very good.very plesant

room service was great and the food was delicious

wifi was a bit problematic but was resolved.

we both had some work to do on our laptops and the wifi was fast enough to get things done without struggling to get things online such as files or

clean and comfortable spacious rooms, comfy beds unexpected amenities eg sauna, gym friendly

they have a hopping bar and the best guinness outside of ireland

hotel with a very cool bar etc on the ground floor, in a great location would certainly stay here

the bar was great with a great selection of local drinks

the rooftop bar and ground floor restaurant were both cute

they messed up on my room service breakfast

professional staff, prompt service, from room service to front door

early check in, price. nice room. friendly staff.

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

super clean. friendly staff. bar had some unique cocktails and decent food.

love the restaurant, gym, everything about this hotel

whimsical decor , gorgeous room, bathroom, got a free upgrade and breakfast buffet which was really nice as well

the gym was clean and up to date

i got up early and used the gym which was huge and well maintained with a fridge that had cold water and chilled towels

breakfast was not included.

side the hotel)

if i had to complain about anything, would be the pool was a little cloudy.

my kids keep saying they want to stay there again

breakfast was amazing, the fitness center had a good weight selection, and the rooms were spacious

doors all hours, i was put next to maid quarters, very loud in the am hours with the laundry cart running around like a motorcycle in the hallway

location, clean, helpful staff, stylish interior, spacious room with city view, bar and restaurant under one roof

*they provide 24/7 gym, pet friendly hotel, free bike and helmet

good restaurant bar in the hotel

loved the amenities-the gym was really nice and i loved that bike rentals were free

bed, crisp sheets, nice selection of pillows, great little gym

nothing unsafe that i experienced but maybe a bit different with kids or something

front counter facilitated an early check in for us upon arrival, which was greatly appreciated

was great - the front desk was so efficient and welcoming and made a late night drink in the bar entertaining

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

it felt a little like the kids were running the house

everyone was friendly and helpful and the breakfast was delicious and well done

excellent cool vibe room huge

we told them it was our anniversary and they gifted us a bottle of wine and complimentary breakfast vouchers

their restaurant, il solito, has excellent breakfast

staurant, bar, game room, pool, etc) but this was not obvious on the website

i didn't catch her name)at check-in, she was able to accomodate both an early check in and late check out, which really made things seamless

good and well equipped gym

staff, decent prices, comfortable boutique feel, awesome staff, nice gym, complementary coffee, housekeeping was good, also good security and decent location

no bar gym not self evident

) the room was incredibly clean and well maintained with room service available from two restaurants

the common areas of bar / lounge are very smart and immediately relaxing as you enter the hotel

really good simple gym

the coffee bar omg the best i have ever had!!!

the gym had the right amount of equipment

i needed to run off all the good food and cocktails i had so i also went to the gym

and pillows too small like junior size for kids

room service due to covid

staff, room service and clean rooms.

laundry room was small w/few machines but machines were inexpensive & super efficient (one dryer in (-)dryer didn't work well, but at least they had laundry (+) guest laundry is also good (and not advertised (-)moved my clothes in the guest laundry and i was fearful someone stole my clothes (-) laundry facility was also limited and disappointing

room service was great, quiet nights. never heard any other guest. great staff.

really liked the gym space and also the bar and reception area

the bar downstairs was lovely and welcoming and the location is excellent for any of the train lines

it was clean and the gym was a plus.

gym facilities were great for a hotel

amazing vibes, loved having a bar downstairs to go to and the staff was always super nice and helpful

the staff at registration, bar and restaurant

the view was the kitchen exhaust system and large ugly vents, and the back end of the hotel

wifi didn't reach my floor after a day, i had to go to the lobby to get it for the second day, slow

re for a hotel)

the gym!!

the bar downstairs was nice and had live music while we were there, which was wonderful

very outdated facilities including bathroom and gym

great location,beautiful room with fireplace. sarah at the front desk was great. awesome gym

the wifi was terrible and the air conditioning was exceptionally loud.

great hotel everything you can need right in one place. the bar and restaurant are both amazing.

nice bar in the evening and good breakfast in the morning

friendly, the bathroom door was a slide door, the view, the shower was very nice, the gym was nice, the minecraft carpet in the halls was nice

lobby, cafe and gym all increased my experience positively especially with current limitations in general due to

all run by women, cool facilities, great breakfast, beautiful cool rooms , perfect location and the staff is great,

clean easy check in delicious breakfast

the bar and coffee shop are perfect

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

roof top bar was awesome

will definitely check out the rooftop bar next time

it had a kitchen for cooking. wifi was strong

the wifi was fast and worked consistently through all hours

nice to have a small kitchen facility

location in the heart of downtown, good wifi and cleaness, free coffee in the other building where the check in desk is

great location. very handy to have a kitchenette plus laundry facilities in the building.

walking distance from some great bars and live music in old town

thought the atmosphere was warm, welcoming, cozy - we really enjoyed the coffee/breakfast/drink bar in the lobby, spending both our mornings and late evenings near the fireplace

vibe, the look, the coffee bar and the staff at the reception and bar were great

two 21 year old girls going to a concert and hoping to bar hop afterwards, but still be near the hotel

love the little cafe, the rooftop bar and the location, very convenient for our needs.

neighbouring room for two teenage kids was two floors away so the request to have two rooms nearby was not met

also, room service comes from cheryl's on 12th

the gym is super small but got the job done

a pull out sofa bed however got 2 chairs instead and it was a big group of us i needed it for my kids

therefore my kids enjoyed making cider and hot chocolate

the other odd thing is they do not offer room service

wifi was very slow to access

if there was a gym i didn't see it and no jacuzzi, sauna or gift shop to speak of

t there was a wedding happening)

also don’t recommend taking kids to this hotel sex photos everywhere even on keys