outside pool area very bad location in the street

breakfast was excellent

clean, great staff, breakfast was excellent! comfortable zero complaints

breakfast was amazing

was very good starting from staff, room, breakfast options

microwave in the room breakfast every morning and a clean pool no trees around it sun beaming down on it very nice

staff was very helpful, specially staff (she is outstanding). breakfast was great.

the room was spacious and comfortable. laundry was free! ud83dude0a

microwave in the room breakfast every morning and a clean pool no trees around it sun beaming down on it very nice

the hotel itself was very clean with huge rooms,sparkling clean gigantic pool

the room breakfast and the pool

during this pandemic, provided us with breakfast (unlike other places we’ve stayed), kept the pool open with social distancing, & staff was always

the pool was open, clean and available for use

best breakfast even compared to other other country inn & suites we have stayed at

good gym, friendly staff, convenient location

cleanliness. breakfast. facility.

amenities were great. enjoyed the bar. wished i had time to enjoy pool.

the pool area was also very clean and neat

$1 breakfast buffet

kids loved that the waitress made them a pitcher of chocolate milk

great location as well as nice and clean offers a restaurant and the bar to those who desire

cleanliness and great staff. bar and food was great too

all time access to pool and fitness center

so clean and has a bar and bistro cafe!!

easy access. front desk was very nice. loved that the bar closed at 11pm.

a few more options for breakfast would have been nice (yogurt, fresh fruit)

the pool was broken my 2 year old daughter found a clear bag with some stuff that looks like drugs

friendly staff, breakfast was good and nutritional, plenty of places to eat out bars were close.

the swimming pool was closed due to repairs

and excellent variety in the daily breakfasts offered by the hotel

loved swimming pool grandchildren enjoy it very much

missed breakfast

great breakfast

clean, great breakfast, outstanding reception very attentive and polite (alexander)

pool was great

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the

proximity of the dog track and access to bypass. the pool and breakfast bar

enjoyed wifi to do my work and the rooms were clean

there was one towel bar on the shower door facing out

i also liked the coffee bar in the lobby

everything was great, the breakfast was over the top. juan williams

indoor pool was great and the manager was great to fix are booking on a better room

breakfast choices very good, staff were excellent.

the breakfast was delicious the staff was very nice and the facility was very

the kids enjoyed the inside swimming pool and gym

breakfast was lousy !

the breakfast wasn’t the best. eggs were cold and watery.

swimming pool and gym also

really enjoyed the breakfast

great breakfast helpful/available staff

clean, awesome staff. breakfast was really good.

plenty of parking helpful staff places to eat in walking distance close to expressway

clean,well maintained, with all amenities gym,pool,breakfast,complimentary coffee

breakfast was okay.

the breakfast was good and rooms were very clean and spacious

breakfast best!

i booked the reservation i called and asked if the pool was open and was assured it was

being able to use the gym

breakfast was grab and go due to covid-19. not a problem.

the breakfast was good, and there was plenty to choose from

clean, spacious room, better than average breakfast included in the room rate, small but adequate fitness room, and helpful staff

the front desk was able to accommodate our request for early check in.

comfy bed/pillows, responsive thermostat, pool

excellent breakfast and delightful cook/server.

breakfast was decent

the noise from the bar fights

no laundry facilities as advertised

stayed 2 tonight's originally which was booked and paid for online except for the deposit and pet fees of my 2 pets

staff there was friendly has a cuban cabana by the pool with original cuban food has a bar on the premises with dancing and live music convenience

the rooms pool

we didn't really like the covered pool....it was cold

breakfast was hot, fresh and delicious

the pool was like ice!!!

accommodating front office. was able to have an early check in. room and ammendities were great!

the breakfast lady's attitude.

the breakfast was amazing! the staff was nice and informative.

biscuits at breakfast were still frozen in the middle but overall, the selection for items was decent

the hot breakfast was good and different on the 2 days i stayed

the services and the rooms were very clean and the breakfast was great.

the breakfast. the waffle machine had the breakfast wait long. hotel needs more than one.

i had a dog and the window looked out on the pool people looked into the room and she would bark at people being near the window

return customers. always attentive staff. smooth check in,stay, and check out. breakfast rocks!

big and spacious (we booked a king) everything was clean and the bed was soft & comfy, oh and the breakfast was good

the quality and cleanliness of the hotel, staff, breakfast, and rooms can vary greatly based on the locations owner

pool was not heated and was very cold

they also had a nice breakfast and lounge area

breakfast was cold and disgusting both days

breakfast was not great but better than nothing.

coffee, tea and water always available. lovely staff, great gym facilities.

price, the friendly staff especially mary, the pool, and the cleanliness

the kids absolutely loved the pool

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

great fun bar with great wings

also, a laundry room for guests - much needed

the breakfast and pool

breakfast was great

we did not use the outdoor pool but it looked to be clean and had an outdoor seating area

breakfast had so many options

nice with a pool and fitness room

nice pool, guest laundry facility, and fitness center

breakfast area was nice and clean

beautiful property, large rooms, great location, no charge late check out.

very hard finding nice hotels on the northside i loved everything specially having a kitchen area in my room

liked the proximity to downtown jacksonville, the full kitchen and living room and separate bedroom area

size of room, separate bedroom, kitchen and dining table

got in early check in process went smoothly

the mexican restaurant in the hotel. huge parking. walmart nearby.

the gym could use a second mirror by the exercise machines for weight lifting since a large machine

also the pool was located in center of building which caused an echo when there were loud guests

it was 2 adults and 5 kids had 2 rooms on the opposite side of the hotel staff was mad the kids was going from room to

room, hot buffet breakfast, nice pool area, close to restaurants, mosh museum, and other attractions

the kitchen and the walking distance to restaurants

was closed on the wednesday we stayed there so we couldn t eat dinner at the property or order room service

the property has a nice pool & jacuzzi . i was also very close to mostly everything.

no eating around pool sign and kids were eating pizza in pool

was broken, had to walk up 4 flights of stairs at midnight with 2 tired kids

had to request room service to clean up room

breakfast and breakfast staff was fantastic. nice gym facility!

gym was terrible, cardio equipment facing a bare wall

location, one of the staff and gym

breakfast was delicious

the pool was easy acces and the gym was good

room service wouldn't answer asking the other things already listed

the check in receptionist. room service food was delicious.

no complimentary breakfast

during breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren t used

didn't eat breakfast. went to the chiefs vs jags game

and people and kids in and out down the hallway running very late after 10pm

gym is good

pool was nice for my kids i love my balcony in my room to enjoy the nice weather there

give any information regarding the facilities and their location, i had to ask around to find pool, bar, opening times ect

location is sooo good, the views are stunning, the pool, the gym

the pool and the staff.

esumably because of covid and not wanting to have paper

the pool was wonderful! lots of towels to use!

there were additional amenities that we did not use like a pool and fitness center

the king room was huge and deck pool was beautiful

they may get more additional food comments if they modify some of the breakfast items

the pool and the friendly people checking us in and out. but was unhappy no breakfast.

pool

also, we woke up late, uncertain of breakfast time, we called the front

the continentsl breakfast was good

we loved the rooftop pool!!

fast room service

slow wifi, not enough drawers, the refrigerator was iced.

need an abs station in the gym

shower, coffee, bed, view, vallet, lobby, bar, pool everything was so perfect and comfortable.

room service

friendly front desk service and breakfast

the breakfast was not what i expected that was the only downside to my stay

stant oatmeal, bagels and cream cheese, blueberry muffins)

not a good place to bring your kids

my family & i enjoyed the pool peacefully for hours

the curfew of the pool is 8pm

gym was nice pool was nice room was nice and clean front desk staff was very pleasant ericka is the

breakfast could have been better

early check in

breakfast . pool. room

nice pool. comfortable rooms

the rooms were comfy! breakfast was excellent with variety. great parking.

clean room and awesome breakfast

breakfast was good / staff was great

had to throw dirty laundry and towels in hall cause room never got tended to even after we told the desk on 2 separate

also, reported no plastic bag for laundry first morning and it was never replaced

the pool omg i loved it! and the breakfast

check-in process was very smooth the room was very clean and i was granted a late check out before getting on the road

the bed was comfortable they allowed early check in the shower worked

pool was not open.

the bar and also the pool could have been cleaned but over all i enjoyed.

the pool area needs to be cleaned more often..

i wish there would have been a full restaurant instead of just a bar that served food

the lady at the food bar in the evening was awesome!

nice lighting, pool was nice

it was a very nice room and clean. also the breakfast was very good.

it have a pool and breakfast

the pool could have been a little more cleaner, clearer water

the bed was comfortable and the breakfast was good.

covid is active atm, the pool and some other services are limited or closed

no pet fee

and guest laundry was out of order the whole time we have been here

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card- at

there’s only one elevator that works and i wish there was another floor for laundry

breakfast was nice had a laundry if you needed i

issues is pool closed at dark and breakfeast need at 9

gym was not a gym

the vending machines don't work, the laundry stinks

breakfast was very very

staff, very nice breakfast buffet, solid gym with cardio and weights

consistent quality every time we visit. good pool and gym.

consistent quality every time we visit. good pool and gym.

pool was too small to want to swim in it, had to pay tons for a roll away for my 10 year old, and

the pool looks inviting

wifi isn't free in 2020, lol. prices at the bar and restaraunt were really expensive

24 hour gym with excellent equipment

loved the giant gym with anything i wanted

i would have liked to have been able to order food and drinks by the pool.

comfy and the bar downstairs

my kids were upset that the pool closed at 7:00pm instead of 10pm like the sign said.

the water is in the gym area

parking was a little tight.

staff was very kind my kids had a lot of fun at the pool that was clean

no play area for kids or no pet area

nice pool

location off of 95 & down the street from dave & busters, the kids loved it

breakfast was good

the kids didn’t stay in long at all

the pool

unfortunately the pool was not in service

it's very quiet, they have daily breakfast and the staff is great.

ice machine broke, swimming pool closed, spa closed, laundry room broken and closed you can

it was closed pool and need mop floors and smell molded air and it was cranking ceilings and needs to air

of the rare hotels in its category that cares about (decent) breakfast for their guests

missed breakfast so i'm not sure how it was

gym hours could be earlier than 9:00am.

the breakfast was what was expected and the staff was friendly

50% of the gym equipment was inoperable

room was nice & clean. breakfast was good!

indoor pool would’ve been nice, but it doesn’t take away from the overall experience because the

having a bar and the staff were very courteous and professional

the breakfast area is really small. breakfast was okay.

lots of different parking spots. very clean and nice people.the breakfast was great

to work on the bar not enough selections to consider it a bar

the bar was nice and the room service selection looked good

the bar an food was great

full breakfast option which was really nice and a standard late check out time

your gym where people exercise and sweat and do not wipe machines or door handles is open

breakfast was very good. the happy hour was also very good.

a very clean room and a comfortable bed. great breakfast

breakfast was excellent and special thanks to women working in breakfast bar for their great

gym outlet has a strong smell, like it been closed for long time the hotels don´t provide

breakfast was great!! best coffee ever!!!

forgot towels for pool in room was no trouble at all to get some from desk

the bed, kitchen, and the bathroom. .

was under the impression it would be an indoor pool

breakfast was really nice

breakfast was wonderful

pool was definitely a vibe for sure! the view of the lake and being on the top floor was bomb

only stayed one night, but noticed a pool and fitness room also

realize that we were able to use kitchen necessities until day we were leaving so didn’t get to cook there

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness room (cardio

in the room, dirty floors, untrained desk staff, seems like an overnight for workers hotel laundry not working

laundry

had a nice little gym

free breakfast was good

only thing i didn't like was how far away from the hotel the pool was

my room, the breakfast and the entire hotel

we liked the layout of the room and that it had a fully kitchen.

loved that they had a pool and the inside had activities to do staff was very

think the pool area where you keep the towels good have been somewhere else because ant's was on the towels

i liked the in hotel bar and restaurant layout

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table, lounge area, and pool

they had a little bar area in the lobby with a pool table and it was really nice

i also liked that the pool was open all night

very friendly staff and professional.room very clean. nice pool for the kiddos to have fun in.

the breakfast was great

nice pool

the pool and hot tub were outdoors and well maintained

location was perfect. breakfast every morning was great. the staff was super friendly.

breakfast here was amazing

the pool area had trash in it and could've been cleaner.

whirlpool was nice and big

the pool is relaxing and the staff is extremely pleasant

there are several restaurants within walking distance as well as a bar within the hotel

only one elevator worked at the time, also the spa tub jets wasn't working

bar in the lobby was nice

location, breakfast and bar was nice and the views are amazing

no self serve laundry or complimentary breakfast no deal breakers

it was really sad that the pool area was closed due to covid.

location, clean, the gym having weights and a bench was great as opposed to most hotels that just have cardio machines

the facility had a pool and jacuzzi spa tub on property

pool and adult amenities closed too early!!

gym and pool were great.

old soap bar still in tub meaning not cleaned well

very contemporary, nicely designed and appointed room. very good fitness room and pool.

must have been a kids soccer tournament nearby

the pool and gym were added bonuses

it was clean and comfortable, they have food at the bar , just lovely

friendly, courteous, and great hospitable staff! breakfast was fresh and attendants were nice :)

pool was safe for the kids

lots of outlets, kitchen was supplied with ample dishes, glasses, etc

breakfast!

staff, good location near unf, quiet and peaceful (away from busy traffic) and they have a great breakfast

the showers, the location, and indoor pool.

everything and great bar tenders and food

i witnessed a waiter at the breakfast bar taking great care of an elderly couple who griped about everything

room service bad

no outdoor pool

crowded breakfast area- sports teams taking over common areas.

kept room, breakfast bar is impressive, accommodated our early check in

kept room, breakfast bar is impressive, accommodated our early check in

spacious rooms. comfy beds. yummy breakfast

room maintenance .pool location and size.

enough workers ( security ) kids running up and down the hallways, knocking on doors and running down the stairways

parking. bar closed early

a room with non lake view room but when we walked into the room, you can see views of the lake, pool, and shopping centers

breakfast is really good considering covid limitations

convenient location for our purposes, pool, breakfast, spacious room, ample parking.

real breakfast food. the staff are very helpful. clean and quiet room.

small pool

i loved that the gym was clean, the pool was nice and relaxing and the breakfast was fantastic, many choices, and

breakfast could use more options.

i loved that the gym was clean, the pool was nice and relaxing and the breakfast was fantastic, many choices, and fresh