parking was easy right outside the door

d restaurant when

parking a bit awkward at times, but good free parking a couple of hundred metres away.

oh and the scrambled egg at breakfast

the enormous fluffy towels, cleanliness, friendly and efficient staff, truly delicious food, cosy bar with roaring fire and the individuality of not only the bedrooms but the rest of the building

the young lady at breakfast was doing an excellent job

very friendly staff, good bar downstairs and a great breakfast

friendly staff, right in the centre of the town and the rooms are very good value plus the breakfast is excellent

looked after by the staff, particularly jenny who served us drinks all evening, dinner and also breakfast

had an evening meal and the food was very good along with the breakfast

the breakfast was fabulous too with what seemed to be locally sourced produce

food is amazing the bar is spacious and well stocked

breakfast was great, able to early check in as room was ready too

we were made so welcome nothing was to much trouble and the breakfast was fantastic

the waiting and bar staff really friendly as were the cleaning team

the waitress service breakfast was excellent and offered a great choice of cooked food and continental choices

excellent breakfast with ample choice for all tastes

room, breakfast was excellent, loads of choices and very helpful staff , lovely area, great for walks and

dinner and breakfast was fantastic

dinner very good , and breakfast amazing beautiful gardens with pretty riverside access i loved every minute of my stay

great welcome from the staff had a beautiful meal in the restaurant and a few drinks in the cosy bar room was very clean and the bed was very comfortable, would definitely return to the

we has a brilliantly surreal dinner in the upstairs movie bar - all to ourselves - and still great service - never felt forgotten

would have liked better range of evening bar food

breakfast was great quality, we had the full english

totally accommodating staff, lovely bar and restaurant, great location, and historic building

the pub has bags of character - only a small cozy bar then multiple different sitting areas round corners and down steps

superb breakfast, and a bar just downstairs. excellent bathroom. very welcoming staff.

bar area was quaint but friendly

the bar area is small and cosy and locals were friendly

atmosphere like being at home did t find the snug room off the bar till the morning so we had sat in the bar with our drinks the night before but was relaxing

next time i will book the spa when i make the booking and not leave it too late as i did this time

amazing spa and exceptional breakfast

fabulous food. breakfast the best we have had. lovely room .

the booking for the spa and pool. large areas booked out could not go when i wanted too

remember to book spa treatment early due to availability.

really nice and had little touches such as cookies, sky and decent wifi

excellent breakfast with good service

kids running up and down the corridors..

kids running up and down the corridors..

incrediblytouched that you brought me room service and made me a take away lunch

imming pool/gym) appear tired and in need of upgrading

of the facilities but looked like a lot going on and would definitely consider coming back with kids

breakfast was the best we’d had in a long time

place and the friendliness of all the staff we interacted with from the reception to the celler bar and restaurant really made it a lovley little break

there are activities to do for adults and kids and some nice walks around

there is a great pool and the bedrooms are a good size and immaculately clean

were awesome; pool, steam room, food, tennis, chooks, car parking, walking paths and room

i found breakfast and room service

no cell reception and weak wifi

room service on the first evening and the food was worse than i can cook myself

lovely breakfast and excellent afternoon meals, we stay often on our way to and from plymouth.

staff, lovely relaxing breakfast, our bedroom was at the rear and quiet but my brother stayed in a front room and said the

pub, lovely room, nothing was to much trouble for the fantastic girls behind the bar and the breakfast was absolutely delicious

the staff, bar and food are excellent! breakfast is always top!

staff couldn’t have been more helpful, clean hotel & rooms, lovely little bar area, fantastic breakfast in the morning included in the room price which was a huge bonus

the food was varied and cooked to perfection, with a quieter area to eat when the bar was busy

we ate in the pub both nights and the bar staff were very lovely and the food was of a really good standard

the accommodation is perfect for a chilled stay with excellent food and traditional beers in the bar and restaurant

the bar keep was very attentive

the food in the bar was fantastic

everything was terrific but a bar fridge in the room is always appreciated.

very friendly staff, great atmosphere in bar and restaurant. comfortable bed, great food.

great breakfast

breakfast is included (includes either cereal/toast or a full cooked breakfast from a menu) which

love the old bar area

good breakfast too

mark the hotel owner was so friendly and the breakfast was the best i had had for a long time

had an early check in and the room was perfectly clean and ready for us

fab breakfast and bar options

i really like the bar on the ground floor

and very professional staff a big thankyou to all especially val on reception and bar ladies great room great food what else could you ask for fabulous place

the bar could have had a better selection

everything. nice evening in the bar on the cosy sofa.

an absolute fabulous stay, karen the bar lady was an absolute gem, so friendly and so welcoming

very clean rooms. they were able to accommodate our extra requests of an early check in time.

kids loved jacuzzi bath , funky lights and massive shower

the kids loved it

everything the spa bath was amazing

we had to leave super early so wouldn t have had time for breakfast but as we were leaving they offered coffee, fruits and pastry which was so kind and very

kids loved jacuzzi bath , funky lights and massive shower

enjoyed the room service app and mini bar selection

arrived just before end of check in at 11pm and the staff were very welcoming, allowing me a late check out

wifi wasn't working on the day i was there.

wifi & tv not working well

no room service which is what we paid extra for on our only weekend without the children

check in was welcoming and smooth, the room a decent size with good shower and wifi was fine

ambience in the bar could have been better. but good for most hotels.

room service prompt and food very tasty

enough staff on reception for a hotel of this size especially when all room service calls were directed via reception

myself and my wife had only come away for a night due to us getting married and having 2 kids we just wanted a night away with just us

location was great. wifi worked very well. room was clean

staff, beautifully decorated lounge, restaurant and bar area, lovely garden, great location, easy to park

wifi was dismal.

hotel well maintained with good bar and restaurant facilities

i'm actually lost for words the staff were more than helpful good wifi as there is poor phone service it's in the beautiful dartmore moors as you approach on a misty

from), great size room and bathroom, enough food choices in a choice of lounge, conservatory, and bar restaurant

gym was on the small side, however, was ok for 1 night stay sauna hot tub was great and breakfast

nothing really - gym would have scored it a 10

) and harriet at the bar - great people

having to.pay for the pool. we would have liked a little more information about parking.

new and modern. good location. friendly staff. good room service food. quick check in.

bar had limited opening hours due to only recently reopening due to the current covid situation

staff very helpful and arranged an early check in

i liked the fact the bar was open and food was available due to the present situation

the bar had fantastic craft ciders and beers

a better stocked bar and easier to open windows

beautiful place to stay with so much character. the food is amazing especially the breakfast.

quiet in beautiful location, bar cosy, restaurant lovely, staff super friendly and room comfy and

clean,rooms are spacious very well equipped,food was very well presented and reasonable price,and bar area is very unusual but very inviting

no early breakfast option.

30 they were more than happy to keep the kitchen open longer to allow us to order our meals

was marvellous from your reception staff to your bar staff and also the staff doing the breakfast booking

friendly competent staff, beautiful building, great breakfast and good location.

wifi is shocking

pool was a decent size and not too busy

lovely spa not crowded

the bar area is great and the food was fantastic, especially the breakfast

amazing service, a lovely bar and conservatory with a log burner to chill out next too

have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery shower

oh and the bar does great cocktails

comfortable rooms, awesome food, nothing was too much trouble, cocktail bar staff knowledgeable

brary, pool, spa, bar, garden,

bar none

we couldn t book the spa for the time we wanted - perhaps i left it too late

the little swimming pool was great to lift the kids spirits after a long journey

i have garlic and onion allergy. i wish the restaurant and room service had more options.

it was lovely and clean and great location karen in the bar was very nice and breakfast was lovely

room service was great. good location and quiet. great value for money!

beds, extra pillows, early check in, requested fridge, helpful staff, good communication before check in, near the coach

room service was horrible

pleasant and relaxing bar and restaurant

was a little bit nosiy at night for kids. got woken up by people knocking on doors really late.

we were impressed at the updated decor in the bar area where they've obviously gone to a lot of trouble to make it modern and welcoming

would of been nice to have a small fridge to keep cold drinks for kids.

lovely clean room,friendly staff and great breakfast!

everything. charming old pub and amazing breakfast

enjoyed breakfast and dinner

the facilities around the pool were excellent

parking was plenty even for big cars

the spa facilities at the hotel were incredible, and the treatments offered were excellent

the food was amazing! we really loved the spa area, staff were great.

had an evening meal on arrival in the bar and the food was excellent

breakfast and dinner were delicious

the breakfast was really good - cooked and presented very nicely

dead flies under breakfast table

made it very difficult to get a good night's sleep and to get the kids off to sleep

breakfast which was very good dinner was also extremely good and all in pleasant surroundings the bar was well stocked i even found a new gin thanks to the lovely tuesday she was very helpful

given the current situation i decided on room service

room service delivery only wore a visor was sweating paperwork stated they knock and leave outside

also there was gym and very nice bar and dinning

hotel easy to find and with the on site parking this meant less hassle with luggage

the breakfast was well above average, and good choice.

everything bar staff.check in staff.rooms parking drinks food quality good.

was very clean and comfortable ,food in the restaurant was delicious and a very comfortable bar area for a drink

from the reception staff to the bar staff and the lovely chap who served our breakfast, all were friendly and welcoming

early check in time (2pm) and late check out time (11am)

00am with a late check out of 12

of room and bathroom double bed and sofa bed some of the breakfast - eggs/yogurt/toast room service friendly

tv, heater, air-condition and wifi are good staff are nice but when i arrived the lady on the reception was not smilling or

everything your reception, room service cleaning all good

was up to the ibis hotel standard: nicely presented breakfast, helpful reception staff with clear information, and plenty of parking spaces

comfy, clean, has a gym

the evening food was good and the rooftop bar amazing

i book 2 rooms for us because they dont have the large room for our family with our 2 kids

elevator was bad and no access to the gym

fact that the lift was un available, the gym was not accessible and it would be lovely if there was an indoor swimming pool

location, cleanliness, quality of breakfast, service , ev charging

not having coffee facilities in room size of gym £15 pn parking

hotel - modern, extremely well appointed, great staff, amazingly comfortable beds, lovely bar and restaurant

eat there but the bar was nice and the staff were very friendly and polite

gym slightly on small size, but didn't impact me really.

room service was very speedy and very good

wifi was patchy 12

parking

wifi failed on the room

the evening bar menu was great value and really tasty.

comfortable, clean and good room service.

good location plenty of parking spaces

wifi is sporadic

excellent free wifi with good comfy chair and desk

very welcoming and attentive staff. good wifi. very comfortable bed.

not ideal with young kids

not ideal when with young kids and should have been explained before booking

two great double rooms,a very useable kitchen and a fantastic lounge

bar is cosy and food is very good

room was above the kitchen which with the extractor fan and the music they were playing was a little annoying for a

his family nearby i did not eat in the hotel other than for breakfast and a quick sandwich in the bar, which was perfect a delightful bar with a good menu

the bar offers a good choice of drinks and the dinning menu is well varied

easy free parking and nicely central for town

our room was very comfortable excleelnt wifi connection

very well located with parking. lovely room with view of river.

nothing really for us, but there was virtually no wifi or phone reception in our room.

poor wifi signal

very good parking

purpose built apartment accommodation was very nice. food & bar service was great.

wifi poor

the staff were helpful when i asked to extend each day, finding the best deal and providing room service when requested

friendly and helpful staff, lovely room, superb bed, really nice breakfast. highly recommended.

parking can be a bit tricky as funny shaped car park. but not a big issue.

the only niggling thing was the parking situation, but that is beyond the staff's control.

lovely, helpful staff. really nice rooms and nice bar area.

lots of room in the bar to eat comfortably in line with covid rules and very nice

the second night we had the same seating problem, they would not let us into the extended bar area, stating it was laid up for breakfast the following morning (again, 6pm at night)

staff throughout the hotels and bar were very polite and helpful

great room / nice friendly bar ,great food good value for money

the bar was nice

hotel itself is amazing and all the staff bar none are superb

room service for meals was quick and food hot and enjoyable

the day of our departure, a sunday, room service knocked on our door at 09

breakfast service a little disorganised.

town location with off road, reasonably secure car parking also the evening meal and room service was

was an outside bar area mexican themed which was brilliant - the bar staff made us a fabulous aperol spritz

cant fault the place the carvery is fantastic, the bar well stocked with great tasting ales

bar restaurant produced great food at great prices and all the staff were friendly towards us and

with our dog so we appreciated that this was no bother and we were offered breakfast in the bar area which can accommodate dogs

and delicious bar food/ restaurant menu

great hosts, place, location, facilities, comfy bed, excellent breakfast, very good wifi, accessible parking

breakfast superb location excellent as you could walk into town

limited parking, but was able to park on the street behind the hotel

parking facilities could be more easily identified

breakfast was amazing and the host is wonderful

extremely comfortable room, lovely swimming pool and gym area and plenty of free parking.

was excellent as was the breakfast - unfortunately i didn't have time to use the pool, but i'll definitely change that if i get to stay again

the food was very good with plenty of choice for breakfast and very nice bar food

there wasn’t a lift so was hard to get up to our room with kids and luggage

spa and also the restaurant

the food was exceptional, and the bar was lovely to sit in for a quiet drink in the evening

there was also plenty of parking

plenty of parking

perfect location good food modern room ample parking

had everything i needed, but for location and price i would have expected breakfast would have been included

great place to stay for comfort, bar and breakfast

bar was very small but seemed to be well stocked

the bar was well stocked

ice) and felt we were being a pain as staff were setting up for a party and were moving the bar

didn’t affect me as i don’t drink but i don’t think there was a bar as advertised on booking

mallow room is very comfortable - loved the spa bath

and breakfast were both great

for 7 in our own little area, breakfast at 9 that went on til 11

place to stay, very friendly staff, bar and restaurant was excellent and the food was amazing

bed very comfortable and the ensuite double spa bath was the icing on the cake

all the food was exceptional. evening meal and breakfast. the best stake i've ever eaten.

comfortable room with a comfortable bathroom, delicious breakfast and delicious evening meal

breakfast was excellent dogs are very welcome

friendly and helpful staff, beautiful location, the food dinner and breakfast was outstanding, very clean and tidy throughout, very dog friendly, 10 out of

the food was excellent and the nook in the bar where we had pre dinner drinks was delightful

the pool area and that needs updating very small and again it's just for kids you can't swim in it

the kitchenette was reasonably well equipped

on a budget, the apartment is old fashioned but well equipped with two tvs, comfortable beds, kitchen with everything you need including washing up liquid etc and immaculately clean

wifi is poor could do with a booster in lodges

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

she loved the evening meal and also the breakfast, the location and views were stunning

excellent breakfast

excellent stop over on our way down to st austell and lovely breakfast - even darcy our bichon had a delicious sausage

stunning location and lovely garden/views especially from the garden and breakfast room

breakfast fabulous