the bar was nice

no residents bar for late drinking ( but can understand why due to layout)

service and advice from tracey on reception who managed our early check in before a funeral

lots of room in the bar to eat comfortably in line with covid rules and very nice

the room was fabulous, the reception and bar team were so friendly and helpful

kids club meant that the children are for free when we dined at the hotel and for free soft drinks

the added bonus with the kids club voucher was a lovely touch

i highly recommend if travelling with kids and you want a base for woolacombe/ilfracombe

facilities such as the pool was amazing and the room was spacious and extremely comfortable

children were entitled to the kids club which consisted of free breakfast, dinner, drinks and ice-cream which i thought was

came to devon to visit very sick relatives in barnstable hospital

the aperitifs at the bar were wonderful and a nice surprise

we had a few drinks in the bar in the evening, again the staff and service was faultless

location was perfect for our needs - in the centre of barnstaple with free parking for guests

was beautiful and looked out to the river had fresh fruit, a box of chocolates and stocked mini bar all included which definitely made it feel extra special thanks to all at the imperial hotel

parking was a bit of a tight squeeze although there isn't much the hotel could do about this given

wifi was so slow. everything took ages to load. 3g in area was poor too

the staff were helpful when i asked to extend each day, finding the best deal and providing room service when requested

there was an ev charger nearby

comfortable, breakfast very good

also, ordered room service and it came with no sauces with steak and chips

lack of daily room service, such as bed making, cleaning of the bathroom

lovely place. parking, great bar and restaurant. rooms a little small, but adequate and comfy.

parking, front of house staff were great and very welcoming

location a 10 minute walk into town centre free parking and wifi

excellent location with friendly and helpful staff. excellent wifi connection at fast speed.

the bed was very comfortable, wifi was fast and reliable, the staff were friendly, and the inclusion of a full cooked breakfast

very friendly, very helpful, lovely time. great breakfast

very friendly staff. cosy, clean room. close to the centre. delicious choice of breakfast.

seemed glad to have me there, a very nice room and as i was leaving early in the morning a breakfast was prepared for me for my journey, i would 100% recommend this

and r spa

great breakfast and good food served all day

wifi not strong enough to reach my room at the end of a wing

impressions were good lots of well spaced parking, friendly efficient staff at reception, good sized room, lovely bathroom

had everything i needed, but for location and price i would have expected breakfast would have been included

i had an adorable server for dinner breakfast, and she also brought my room service she even gave me suggestions for local shopping

just a little thing, more disabled parking spaces would be the icing on the cake!

esumably due to staff shortages that are

comfortable bed, nice quiet bar and decor throughout very nice. very good price

arranged early check in and we're upgraded free

the spa was wonderful and we had heavenly spa treatments from natalie and rosie who were so friendly

all round service was exceptional. breakfast was good. spa facilities were good.

lovely spa and spa treatment

location offering fabulous views over the verdant devon countryside from the hot tub, swimming pool, gymnasium and even the sauna

fantastic views from the spa which was brilliant

we enjoyed a lovely dinner and a great breakfast. the bar was comfortable and friendly too

large beer garden was excellent, good parking, good selection behind the bar, very pleasant staff, food was good, bed was very

hospitality was fantastic, all the staff were friendly and welcoming breakfast was lovely and so was the room we also had our evening meal which again was very

good parking

location on high street with plenty of parking

of the facilities but looked like a lot going on and would definitely consider coming back with kids

tricky approach roads. sofabed room for the kids was too small. sound system didn't work.

ttery, frisbee golf etc) and the facilities

dn't have time to use the gym as we had so much planned)

there was plenty of parking near reception but it would have been nice to have been told we could park our car by our

mallow room is very comfortable - loved the spa bath

we ate at the bar and the food was excellent. the staff were lovely, very polite and helpful.

the four poster bed and spa bath were amazing

of clotted cream), dinner (i haven’t enjoyed a meal as much as this in a long while) to the breakfast

fantastic restaurant. room was lovely great spa bath.

mark the hotel owner was so friendly and the breakfast was the best i had had for a long time

ooow and the breakfast is quality too

good breakfast, lovely little town

exceptionally clean rooms, bar and breakfast room

i really like the bar on the ground floor

the bar area is small and cosy and locals were friendly

great 'pub atmosphere' in the bar in evening

the pub has bags of character - only a small cozy bar then multiple different sitting areas round corners and down steps

bar area was quaint but friendly

superb breakfast, and a bar just downstairs. excellent bathroom. very welcoming staff.

we did not get to meet the owner of the observatory, just the chef and bar staff and the waitresses who were really kind and courteous to us

it was dog friendly and had lots of space for dogs it also had a grassed area and small park for kids

countryside location, wonderful views. great 'full english' breakfast.

made it very difficult to get a good night's sleep and to get the kids off to sleep

the breakfast was really good - cooked and presented very nicely

we purchased some drinks from the bar and sat on the leather sofa

the staff were incredibly friendly and attentive, from the bar staff and waitresses to housekeeping

do with a lounge bar for guests we just used one of the tables which was fine, the bar fells very much for

the breakfasts are the best ever particularly for those, like me, who don't like cooked breakfast in

public bar was entertaining but if not for you easy to

the breakfast was fabulous too with what seemed to be locally sourced produce

that because of a dog you have to be in the bar and not restaurant

staff, really good food at dinner (proper pub grub and decent portion sizes) and breakfast

staff are lovely here, and it’s nice to relax in the bar area

had a very good evening meal and a great breakfast

bar lady paula was fantastic very helpful and cooked a great meal

we sat in the bar and chatted

everything was clean, the bathroom was a bit dated and the bar area could have been a bit warmer

cluding chocolate which i really appreciated) would highly recommend this as a place to stay

cultural pub, pool table and good food.

very friendly staff in bar and restaurant

(unfortunately, we had to leave before breakfast was served, so they very kindly made us a wonderful take away breakfast the evening

lovely old inn, quaint, with a friendly staff and bar crowd

room comfortable, breakfast fantastic and evening meals good value

was a lot of noise from the bar and late into the night/early morning

wifi was intermittent, no vegetarian breakfast option, eggs could have been better cooked for

excellent breakfast

wifi was only accessible in limited areas because of the lovely thick old walls

parking a bit awkward at times, but good free parking a couple of hundred metres away.

the parking

lovely breakfast and excellent afternoon meals, we stay often on our way to and from plymouth.

staff couldn’t have been more helpful, clean hotel & rooms, lovely little bar area, fantastic breakfast in the morning included in the room price which was a huge bonus

breakfast was really tasty

decent facilities and nice breakfast

the staff, bar and food are excellent! breakfast is always top!

great friendly atmosphere with added bonus of a quiz in the bar on a wednesday night.

we had dinner and breakfast and both were good

good breakfast

room, excellent facilities, the bar and restaurant were delightful as was the food and drink

breakfast was very good