the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

pool temperature, music

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

there’s also no internet in the rooms or the breakfast area, which is very frustrating

hotel, friendly & helpful staff, delicioso and variwd mexican breakfast, waking distance from water park and numerous dining options, nice

lovely garden and pool area

don'tfreezing pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

we also really liked visiting the swimming pool and restaurants nearby

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

location location location and the pool but it was closed

pool was being repaired; but the made everything they could to keep us happy and to make sure we

larger pool with slides for the kids was great

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

k for claudia for massages), the swimming pool is very funny and the service is quite good

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

you could hear from your room kids playing at the pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

first, the spa is incredible

breakfast hour could start a little bit earlier.

the breakfast was good and the service good.

the place has a pool with lounge chairs

hot tub water and pool area dirty

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

pool area

the pool was cold

play area for kids--lots of grass and a play structure--but the pool was too cold for toddlers and younger kids

heated pool, hot tub, restaurant, bar, parking in site with no extra fee

it is a very quiet place to spend a few days with the family and offers plenty of space to explore with a small child

the rainfall next to the restaurant. it s a great experience at breakfast.

spa has great view and nice ammenities

finally, they did not book me and my partner into the spa as we had agreed on previously

the spa is amazing!

2- the description mentions there is a breakfast included, and there is, but if you don't eat eggs, there will not be another option to

the pool area for the kids was great

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

i would have rated the stay exceptional except for the restaurant and pool service

very nice garden and good play area for small kids < 5 years.

here is why : - it is quiet - the rooms are warm in winter - the swimming pool is well heated - the breakfast is fantastic - the price outside of weekend is fine - the staff

we booked a golf course view room and got a totally different dull one with no views at all.

beautiful installations although currently building the golf /spa area

are very pretty, golf course , pool very nice

sic electronic) at 5:30 am. impossible to sleep.

pool was great, didn t get a chance to play golf.

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

the service was great as were the bar and restaurant

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

very nice bar and roof pool. nice and elegant facilities

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

flexibility on dates changing, the spa is not at the hotel the bed are not that

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

are no spa services on-site

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

pical

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

pool

the pool is great and the breakfast is really good

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

very clean, beautiful property , staff super friendly, bed very comfortable and good breakfast

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

walking distance to zocalo and plenty of restaurants and private parking across the street- lo recomiendo mucho, un meson encantador

really good spa services

noisy bedroom, no wifi, uncomfortable bed

food in general was great, but on a chicken sandwich i ordered from room service one rainy evening the chicken was dry and didn't seem fresh

in my personal opinion, this type of resort is noy ideal for kids.

kids menu too complicated and expensive as well

the menu for room service and in the restaurant is too short, after 2-3 days you need something different