also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

at breakfast, the waiter's uniform was stained

2- the description mentions there is a breakfast included, and there is, but if you don't eat eggs, there will not be another option to

the spa has the best view to relax and spend all day there if you can

spa has great view and nice ammenities

the spa is amazing!

the breakfast was good and the service good.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

breakfast hour could start a little bit earlier.

the place has a pool with lounge chairs

hot tub water and pool area dirty

play area for kids--lots of grass and a play structure--but the pool was too cold for toddlers and younger kids

play area for kids--lots of grass and a play structure--but the pool was too cold for toddlers and younger kids

pool area

pool was really cold and we couldn't use it

heated pool, hot tub, restaurant, bar, parking in site with no extra fee

the heated swimming pool and excellent fitness center

the gym

cleanness, the gym is well equipped

clean. pool area and dining area was very good. the gym was excellent.

too hot, small room, you can hear everything in the rooms near the pool

great golf course, our caddy diego was the best

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

nice staff, awesome breakfast, great spa facilities and personnel

spa only single, costs to the restaurants

no mini golf no bicycle noise

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

will definitely come back but now with my kids and my dog

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

beautiful rooftop bar with a nice pool with a view

the service was great as were the bar and restaurant

pical

impeccably clean room and swimming pool

the pool is great and the breakfast is really good

pool

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

are no spa services on-site

it has a pool and a jacuzzi on the rooftop

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting a price that is

and breakfast great

nice spot for parking

obligated tip for the guy who washed my car without asking, he close a bit the parking lot door, and he opened until he saw i ll give him a tip, that s not polite at all,

a quaint meson and restaurant- a little oasis, a very comfortable place to sit and have a meal- breakfast was great, a very nice choice

we also used the spa and we lovet it

place is beautiful and right on the waterfront. spa facilities and massage was amazing!

kids menu too complicated and expensive as well

in my personal opinion, this type of resort is noy ideal for kids.

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room and no one ones those

spa was wonderful

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

there s no minibar but they have good room service.

wifi is not good

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

room service was slow and expensive

save parking deck inside the hotel building good wifi

breakfast was only a few type of scrumbled eggs and fruits

the parking situation is hillariously disfunctional

also the price included the breakfast for the next day

had to pay 30 pesos for milk to have in my coffee at breakfast

plus there's room service for both food and alcoholic drinks

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

breakfast

the hot food available at the breakfast could have been hotter

breakfast time and no 24-hour room service

better breakfast

restaurant facilities are quite old and the parking lot is not very large, it has very small spaces

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

was out of order

secure parking without height restrictions

absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

breakfast could get better

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

breakfast is good

breakfast could be

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast was supper well served, presented and delicious. employees were more than helpful

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

the pool an services

pool temperature, music

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

breakfast hours started too late

ignored us at breakfast and seemed mean

we booked a deluxe room and they put us in a basic room. breakfast was served late

breakfast was good excellent

the pool was clean and large enough to swim laps

was super clean and late check out as well

i would say just breakfast

good breakfast and friendly service

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

the lobby, starbucks, breakfasts options and bar service.

were no rules for the common areas such as the swimming pool and breakfast

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

we also really liked visiting the swimming pool and restaurants nearby

location location location and the pool but it was closed

large comfortable bed, good-sized room. convenient car parking.

spa is really good

swimming pool in the room ... not as good as expected. doesn t worth the extra !

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

the staff was very helpful, the kids club was great too

kids pool was cold

the pool is cold the spa has no employies

pool and gym good juices for breakfast

pool and gym good juices for breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good