pool needed a good vacuum.

parking at night is difficult. they should have a section area for guests only

the wifi was great as well, and i'm glad the rooms were maintained reasonably

wifi did not work

parking on monday evening was terrible because of event at hotel.

breakfast arrangements and the location of the hotel

the gym was a nice size, larger than other hotels

breakfast was good but breaky lounge could be better maintained. loud airconditioning.

the breakfast was good

breakfast was pretty good. waffles were great.

nothing so far , but room service

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for the

parking is a headache and i am disabled

oses at 10) - breakfast is not included - lobby chairs were messy -

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with purchase, good halal restaurant, bus stop nearby, 7/11 store across

wifi wasn't the best so my internet was disrupted many times & my room service in terms of changing

location, awesome breakfast and staff.

the wifi speed is a joke

the parking lot was free

the convenience of the laundry room

location was ok didn't eat breakfast appreciated the late check out would stay again.

convenient laundry and

for a holiday weekend you were woefully understaffed and the bar was not remotely stocked.

was sure do everything possible to include my bon voy membership, also helped at the restaurant bar when the bartender was unable

the woman working in the bar literally did not know how to mix drinks.

from time to time, there was a full breakfast bar option

and now, the pool and hot tub are also open

the bar was closed

was told there would be a coffee grab and go bar in the morning but there was not

me kids was disappointed because the gym and pool was still closed

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

style of the room and the complete kitchen

that the suite was very spacious and the kitchen is a great addition

having to go outside to get to breakfast from my room. no way to reach from the interior rooms.

concerns, no extra pillows in room for sofa bed use, no dish soap/sponge provided for used kitchen dishes

beautiful property. very clean. nice pool.

nice exercise room, hot tub and pool, frre parking

amenities in bathroom were meager: one bar of soap and no shower cap

we would have liked to try the indoor pool, but its hours of operation didn't allowed that.

than i expected, for example breakfast was a brown bag with fruit and yogurt, and the hot tub and pool were closed

no room service or cleaning throughout my start there

breakfast in the hotel and location. i like that the room was clean.

breakfast was amazing, and we were able to get late check out, being reward members

school kids were too loud everywhere

i liked the bar the most. just a bunch of strangers enjoying each other's company.

the complimentary breakfast is pretty good too

the safe didn't work in our room. the pool was incredibly small

the breakfast choices were great. the staff was very friendly and helpful.

breakfast was good and staff in the kitchen were very helpful and polite. bed was comfy.

reservation was based 9n the suite having a kitchenette, which was false advertisement because it did not

great location, free parking, very good breakfast, clean rooms, pleasant night

we only got room service on one out of the four days we were there.

ike they advertise

i'm sad i forgot they had a pool

ver opened), there is no transportation to attractions

lobby of the hotel (not bad, but i wish for a more healthy option for breakfast, especially for kids)

the gym is very well equipped

our kids loved the pool and the option for room service really amazed them lol

the pool was very clean

our kids loved the pool and the option for room service really amazed them lol

gym was good

bar and restaurant on site were fantastic and easy commute into washington

the restaurant and bar were very good

lovely welcoming foyer & well equipped gym

love staying here… clean rooms and comfy… love the bar and grill downstairs

having a free laundry room really helped out

i particularly liked the laundry facility.

wasn t informed as to how the laundry is picked up and drop off is handled

our room was very nice queen studio with full kitchen &

room service didn't clean room properly.

nice lobby with seating area. good choices at breakfast.

that we have not seen in any other hotel in our travels and it was great that the continental breakfast offered a wide variety of things to choose from like biscuits, eggs, oatmeal,

gym is tiny

the small gym

breakfast was hot and delicious (i had omelette and sausage, gf had bagel and yogurt)

from the hotel location to the room, staff, and breakfast was top-notch

+ very good breakfast (see attachment) + swimming pool and gym facilities + secure parking lot

the pool was a nice touch as was the gym

clean, nice room. very good breakfast.

i enjoyed the continental breakfast, the pool and the staff was extremely nice and helpful.

if a bar or a pool was there

spa tub is wonderful i loved it

the staff the convience of everything and the kids like the indoor pool

the children were disappointed that the pool was closed.

i was so disappointed because the only reason i booked the room was to have access to the spa tub

the bartender was very nice and friendly

columbus day the bed was comfortable and my kids enjoy their self

also, kids running up and down the hallways discussing breakfast

gym was fine

setup with restaurant and bar on sight

everything was clean and smelled nice, the breakfast was delicious also

counter of the kitchen was dirty, the table was sticky, and the floors were dirty

friendliness is the staff, breakfast, manager s reception

it has a pool, a good size fitness room and conference room

very customer-focused staff and great breakfast choices

the room was kind of small and a complimentary breakfast would've been awesome.

first night we stayed if was pretty good we were tired so we were grateful for the restraunt and bar in the hotel great service the first night

the in-house restaurant had a buffet breakfast that was phenomenal

breakfast was delicious

the commons building provided excellent options for drinks/dining, starbucks coffee, & hot breakfast buffet

the gym was closed due to covid and the breakfast was only cereal muffin and granola bar.

they only served a very limited breakfast

the gym is nice

breakfast wasn't very tasty

staff, clean room, and delicious ? breakfast.

my kids loved the pool!

room service was not that great, they came every other day rather than daily

breakfast is an extra cost.

kids lived the indoor pool and that it was a lot of stores for them to get snacks from within walking

we booked the room for 2 adults and 2 kids, and we were only given two larger towels for showering

laundry room was out of order

few nights i spend i barely got any rest i thought maybe a gym or band was above my head complete noise jumping banging dragging chairs slamming doors

we loved the swimming pool arrangements!

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness center

i liked that there was a gym & swimming pool on site with upgraded equipment

kitchen and apartment like set up

too many kids at buffet

but i had my own kitchen with refigirator/stove and microwave so i just made my own breakfast

easy and early check in

my kids loved the basketball hoop

indoor pool

room close to the elevator and breakfast and handicap parking

t have enough towels in pool area and when asked for more the said they already put in towels they was putting in today

and the pool area was blocked the whole weekend, i wish that was stated for that particular weekend, i was

room, stiky floors, no towels in room, sticky gym machines, treadmill didnt work and other fitness machines were not functioning properly

the kitchen cabinet paint was chipped and a bit on the grimy side, sheets were very thin and the

the kitchen

the breakfast should be more than muffins, oatmeal, and granola bars....not good!!

pleasantly surprised there was a small kitchen

the kitchen saved money on the trip and made keeping snacks easier

the breakfast

this hotel had absolutely nothing at the hotel that booking said they would have no pool no gym jacuzzi suites are verry small its impossible to fit two

beds were comfortable and free continental breakfast was good

clean, convenient and great staff and breakfast.

there was not a pool like it was advertised

breakfast was very good, especially the fresh made waffles

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it was so loud i thought

room with a/c and fridge, ample free parking, swimming pool, gym

the gym

the breakfast, the pool, the location, the staff, the in-room temperature control.

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

breakfast was mid

and we even got free late check out and cookies

small pool

the wifi was off for two days and food server where not friendly.

was clean, good breakfast, convenient shuttle transport to union station and of course a clean pool for my son

hotel was very clean enjoyed the continental breakfast the location was great

work on the free breakfast

the kitchen was fully stocked with dishes and had a dishwasher

the gym was great and i had a wonderful checkin experience

the kitchen was nice and clean abs very convent

the gym is almost an empty room

i can say is this is the best hotel that my kids & i enjoy coming to

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

includes breakfast but not parking

clean building and room. good breakfast and friendly sraff

breakfast, staff and the bed was absolutely amazing

room was on the top floor, last room to stairs and laundry room

the room was clean and comfortable. the breakfast was great

was awesome, room was clean, breakfast tasted and looked great

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean, laundry room on my floor had 2 bars of soap inside and then the drawers in

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

the included breakfast was amazing

breakfast was great and convenient; amenities were great

breakfast was subpar could’ve been better but wasn’t terrible, also online it stated the

the breakfast was very good so many different options to pick from

friendly and accommodating staff at the front desk and with kitchen/housekeeping staff, daily breakfast was great, good tasting coffee

ran out of some food during a busy time at the free breakfast.

pool was green slime pond

breakfast could have offered eggs or a quick breakfast sandwich with eggs included.

the continental breakfast was a little lacking but good.

valet parking, shuttle services, delicious continental breakfast, spacious room, engaging and friendly staff

pool, nice gym, outdoor patio

the hospitality of the staff, the gym was very nice, the access to union market, the quietness.

the breakfast was very good

i liked the people that worked there the most, breakfast was great, pool was fun to my kid.

they weren’t rude, the kitchen staff wasn’t as friendly and attentive as the rest of the staff

breakfast

gym in the 2nd floor

the pool and gym were closed for renovation

breakfast, free laundry, very good wifi

also the gym

near many local restaurants- plenty of parking - great staff.

wifi did not work

wish you had a bigger pool.

rking & lobby); extremely helpful front desk operation; quiet, comfortable rooms

the rooftop bar and servers abs bartenders are great

the rooftop bar distracted me and kept me up at night

the rooftop restaurant bar was delicious & the hotel-comped margaritas were definitely what got us up there

the rooftop bar is very nice

there is a roof top bar and a nice little restaurant for breakfast and dinner

gym was also well-equipped for a basic workout

windows had no screens and we were on an upper floor so i did not like having them open with the kids

room was under the gym

are some small changes i would make, keep in mind this facility does not have a laundry room

there is a gym on the 5th floor, basic but durable

location connected rooms - this made easy access for kids in the connected rooms

breakfast was okay, they were limited on a lot of items after 2 hours into breakfast so, i would

staff great had a wonderful sleep bed very comfortable would recomend for furture stays also breakfast was

i was given new laundry at my request

pool was wonderful for the kids and adults

location, breakfast and cleanliness

the small gym was well equipped

beautiful facility. great staff. loved the pool.

pool

breakfast was amazing! pool was pretty nice. 24/7 coffee.

clean and comfortable. the amenitities like the gym made it a great stay away from home

facilities and mini mart, breakfast and gym

the hotel had been renovated and the gym was excellent and state of the art

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

free wifi& gym&apples

pool and gym great after

gym, pool and starbucks were not available, even though the website clearly said they would be

there wasn't anything really...the pool was very small

housekeeping is provided and you can dine at an onsite restaurant or order room service

the hotel was very clean, free wifi for my older son and main reason was pool for our younger son

rooftop bar view was very cool

no refrigerator, just a bar type cooler.

we weren't able to use to rooftop bar because it was raining but that would have been nice

the gym is really nice

rooftop bar very cold d/t the ac which caused me to finish my drink fast to leave

requested early check in and did get it

no free coffee; there’s a starbucks bar and it’s not always staffed

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

the gym

coin laundry for guest use

didn't measure up to the standard i am accustomed to with holiday inn express (outdated, fitness center equipment didn't work, carpet dirty with spots, bed uncomfortable, breakfast lacked

very clean. parking lot available and also self laundry service

everything was clean, smells good and the breakfast was great.

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was really noisy, walls are

breakfast should be till 1030 am

our last night at the hotel we had dinner at the bar area

wifi wasn t working

room service was prompt and decent

has complementary room service if you requested

room, daily room service, fresh towels and clean bathroom

hotel bar and snack station were very convenient and room was really

if the bench in the gym was more foldable (its incline could be adjusted), that would be ideal!

super food and prices at the bar for happy hours

the gym could be a little bigger with more diversity in equipment.

the lounge and bar downstairs were nice

and another patron at the bar was a little surprised that our basic drink selections were out of stock

everything, especially the breakfast outstanding

gym, clean rooms, comfortable beds & good room size

no room service and very limited menu at dinner. not for kids

staff was really great. incredible and huge breakfast in the morning. rooms are nice

i enjoyed the lobby bar

the best part was the bar and restaurant on the roof

absolutely amazing gym though

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it (why couldn’t they get any other drinks if people are paying for them

the gym was very nice! the rooms and common areas were very clean

very courteous front desk staff and breakfast helper

nice gym

everything about this place, the room is so neat, the bed is so comfy, the bathroom is neat, the gym is nice

clean, breakfast, close to shops. 40 min drive to dc

i also liked the gym

also, those with mobility issues, there are no ice/vending machines on the 5th floor (gym instead)

the gym was extremely nice, with updated equipment and a large selection of dumbells.

breakfast and the bar staff were excellent

staff went above and beyond to provide an early check in and even provided a quiet area for me to work until my room was ready

front desk and bar staff were super nice, the hotel was beautiful as well.

also the hotel is connected to a great little irish pub bar & restaurant, the dubliner

free wifi was almost unavailable.

a irish pub attach to the hotel so you can drink or order food

they were able to accommodate an early check in

i stayed from february 17th through the 20th with my kids while visiting my grandmother, and we had such a great experience

no room service for food or drinks.

breakfast was good. service excellent. very pricey.

we never figured out the room service or concierge

ke basic wifi and a bottle of water/ coffee) that's normally standard and free in most hotels is a steep

food in the bistro was good but a little limited, bar snacks were not good

great bed quiet allowed early check in

that there was free breakfast and the room was clean and beds were perfect

the only issue was the staff at breakfast was a little too pushy.

and the breakfast was decent

nice beds, nice front desk staff. the gym is a pleasant surprise.

facilities are good gym laundry and spacious rooms

the gym was closed and the offered alternative was sub-par, not nearby, in an unsafe area and the

gym was decent

that made it tough to sleep 4, even with kids

beautiful room, we liked the shower. nice layout, kids enjoyed the tablet.

gym

wifi too slow

wifi was really bad

confortable bed, good size tv, speedy wifi, quick and responsive elevators, speedy check in and check out though not so knowledgable

courteous staff, very clean, convenient to all the dc attractions, great gym.

they gym was awesome and pool.

has a gym, a bar that you wasn’t spend time in, great breakfast offering and above all cool staff

good restaurant and bar in the lobby

your gym was great

very modernized. the kids really liked the led lights and overall vibes of this hotel

the rooms were clean and modern, and with the pool and gym there was something to do outside the rooms as well

parking close, breakfast options plentiful and very comfortable beds and pillows.

quiet and clean and breakfast was great

nice breakfast in the morning

breakfast, pool, room

that breakfast and make'em yourself waffles was an added bonus

not use the pool or the rooftop patio as they tore up the cushions and took over everything; kids and adults with no regard for anyone else

rooftop pool was enjoyed by kids and the rooftop patio made it so easy to washington dc from up above

upon arrival i requested early check in and that didn t go as planned

assumed it was the manager) told the bartender that he heard what i said but didn't

pool is small, fine for business travelers but not really for kids

laundry facilities and free bikes were the highlight of our stay

no room service or kitchen

decent breakfast, bathrobes in the room, incredibly friendly and professional staff, enjoyed the gym

they kind of knew that it doesn’t work, and yet we were giving the suite, having also 2 little kids with us

wifi was a little tricky

t much, but hey, a discount is a discount) they also give 45mins free bike ride

they had a bodega, a restaurant & also a rooftop bar that was amazing

it has a beautiful gym and great location

if i stayed longer, i may have been bothered that room service is not

also the wifi is not very good, unstable connection and slow at times

the healthy water, fruits and coffee and tea station in the lobby are the best the bar in the night awesome

hotel was very nice for my kids and i, we had a double beds which was good enough for us

me an early check in without charging me

gym was also open 24/7

good, hot breakfast

leaving the next day it snowed an the parking lot was very slippery

parking

staff at front desk and room service were great!!

left a room service breakfast request that was never picked up, so the staff took something off my bill

no services of any kind beyond the bar and a light supper available

room service ended at 10. the restaurant doesn t know how to handle large groups.

however, the root top gym looked good

really loved that the hotel had room service from the hotels restaurant, the delegate, even though we didn't use it, i love that it

he allowed to do a late check out without any extra payment

room service took too long to clean room

nice breakfast offering the essentials. a step up from many others.

new kitchen and spacious room

fully supplied kitchen with 2 burner stovetop

i wish the rooftop bar had longer hours.

having the laundry onsite was helpful

have to pay for wifi but wifi is free at the lobby.

our request for early check in was accommodated with great ease

room service was on time

would like room service to stay open to midnight

advertised as wifi and parking. both were extra charges.

luxurious rooms, heavenly comfortable beds, reasonably priced room service

with kids

comfortable, great location, luxurious setting, amazing facilities (particularly the gym, which was huge and more like club gym than a hotel gym), and an unbeatable price for the (+)i loved the gym that was in the facility. (+)they had a nice gym which we really enjoyed (+)gym was outstanding (+)great gym space and amenities along with great location. (+) we made full use of the onsite gym and restaurant (+)the gym was amazing! (+)the gym and the over all price were great. (+)gym was amazing very spacious gym

think the bar should've stayed opened later than 10:00pm on a saturday night

best part, my kids loved it

the gym facility was nice, stocked and clean

pool area should have towels.my

small bar menu options

pool was small and cold

enjoyed the indoor pool

great drinks @ the bar and awesome breakfast also

this place was perfect for my husband and i, no kids

however, later, when attempting to set a wake up call, to order room service or to use the room's telephone at all, i was met with a busy signal using any or all

gym is very small

g,, gym)

livery and tip) included in the room service charge

good location, gym, nice staff, comfy beds, nice atrium

bar service was polite

wifi network server in hotel messed up the ordinary web connections on my iphone and other device

where priced higher than most places and i'm not sure why certain items are dine in only vs room service or to the bar