more variety of breakfast. one hour early free transportation to the tec of monterrey

the free breakfast hours were a little too short.

the continental breakfast is very

included breakfast is a bit limited, different to what you can find in other continental breakfast in other

breakfast staff where very helpful and friendly.

parking could be more secure but they were doing some renovations at the moment

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

the fitness machinery in the gym does not work well.

i would say the breakfast was good, also the gym.

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

excellent breakfast menu (continental), and reasonably priced

location atmosphere price breakfast

breakfast!!

breakfast is has a lot of variety and fruits

great view, location, pool and service.

free parking which was nice when my friend was picking me up

breakfast was good and enough. excellent location. affordable price.

the staff is great location is very good, mexican style breakfast.

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have

great location...clean facility. the food was great...kids had an awesome time..

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

breakfast buffet was excellent!

room service was not good, will call for ice

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

room, dining room, meals, friendly staff, pool, gym

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my payment

hit and miss wifi

this time we elected breakfast and it was very good also

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast and fast wifi

they speak english but the room service didn't speak much english

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

location, room service, housekeeping

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

gym was very basic and run down

i liked the location, bar hours and the restaurant

hotel stay meant i could use the very nice gym across the mall

pool are. not satisfied news more attention an how to be used. family or couples.

the pool was really cold. i think they can warm it a little bit.

water in the pool was freezing

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location, good parking lot, nice pool, great atmosphere

the service and location breakfast was great and the view was awesome i always stay in holiday inn

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

the breakfast was awesome and the staff went out of their way to make sure we were happy.

parking was a bit stressful but not too bad

close to park fundidora they allowed us to do an early check in

where was the pool?

swimming pool and gym are available but not in good condition

rooms was clean but noticed the pool area wasn’t the cleanest

no restaurant or pool, it was all being remodeled.

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

location in the barrio antiguo

everything was clean. the staff was very friendly. breakfast was excellent.

there is a pool and a playground for the kids

there is a pool and a playground for the kids

continental breakfast was included and good. the staff was extra friendly.

the breakfast included in the room fare is descent.

both our mattresses had large patches of stains presumably from kids wetting the bed

unfortunately i had no time but the hot breakfast looked very good

was good except or access to gym if buffet because of covid-19

the poor breakfast.

assigned parking space)

customer service was not that great except for the bar tenders, they rocked.

lobby bar had no bourbon, even though it was on the menu, and multiple staff seemed to be learning the

bar closes too early

breakfast is not included and its expensive

service was better as fiesta americana. common areas and gym looked well used.

front desk personnel were very polite and and room service on point, valet parking one of

is a swimming pool but we never used it

splaying an old time bicycle), a barber, a bar and jewelers

everything! except because of covid pool is closed.

do not like valet parking in general ilike to park my own car

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

the gym facility is out of date

pool, view, and breckfast

the indoor pool was wonderful

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

you also have a large gym on the roof

the place has a nice rooftop and a pretty decent gym

she help us with the parking fee and offers us a late check out

i love the gym and the view from the terrace

very close to kali coffee, great gym and terrace. good breakfast.

gym could have some more equipment

great location large room fairly good gym

gym has just the bare minimum (dumbbells and that’s it) and the cardio equipment is old and

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.

like the hospitality and also the beds. gym was very goof as well.

excepcional service , early check in and late check out with out problems. overall great.

location, ground floor with the lobby, restaurant, bar and garden

they have a bar area and also they sell starbucks coffee

the amenities are like the laundry room was exactly what i needed

breakfast was really good!

the the room was well organized and contained all the kitchen accessories we used

location was amazing, the gym center is well equipped

the breakfast buffet was very rich and you could have additional omlettes prepared

clean, sound proof and breakfast was excellent.

the buffer breakfast was very good

free upgrade to a suit, great modern rooms and lobby. the free breakfast was also very good.

awesome breakfast! friendly staff

the swimming pool

we used a swimming pool a couple of times

pool area (the reason we rented here) was too small

they didn’t turn the lights on the pool area

there's a pool also which i didn't use, but looked nice

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

wifi was good but had a couple spotty

and the wifi didnt work properly it disconnected continually

was easy going and the parking was validated

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

location and good parking, good restaurant. nice personnel.

it would have been nice to have a full breakfast. and coffee and teas in the lobby

poor breakfast

breakfast was poor, that is not a breakfast

breakfast included was more of cortesy coffe for two hours

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

wifi big room good room service

in the restaurant of the hotel, the breakfast was included but, unfortunately, one day the service was surpassed, people weren't

good value, room, breakfast included, additional breakfast options, cleanliness, confort

limited parking

the breakfast is simple and there were some things missing. the pillows in my room were not good

parking is very tiny

breakfast was excellent!

room service: there were no towels when i arrived in my room

had to call the front desk to have room service

is no elevator from the parking lot to the lobby

the breakfast was the standard continental and very good.

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

great staff clean room simple breakfast

it was clean and having complimentary breakfast is the best. great location too

the breakfast was not that good, it was just okay

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

early check in accepted

access and location, the breakfast is excellent and the associates there

facility was great and the same for the staff but the breakfast was really not worse the 300 + pesos for 2 everything was cold and we were there at 6:30

guys in restaurants was so helpful. good breakfast.

the breakfast was great, the personel was very helpful.

clean, very friendly staff, prices fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

although nice, the pool water was super cold and smelled like too much bleach

breakfast is not that good

also, they were building the new parking lot all night outside our window, we didn't manage to get any

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

noise from multi-level parking lot just outside my window. ask for another side rooms.

staurat extractors) the stars rating didn't match the quality breakfast

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

large room, good breakfast for extra pay

it had a 24hr restaurant and a pool and gym great service from staff

bar person struggled to keep up serving our group and another group and it took at least 20 minutes

i liked the fact that the property had a pool and slide for the kids

pool area was crowded and bar was close due to covid 19

location and free breakfast for the kids

when we asked room service, they brought up a water pitcher filled with ice

the facilities are in good shape and the breakfast is

bad conditions in room and gym

parking, easy to find location, pet friendly, good breakfast served starting very early, very comfortable beds, friendly staff

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even if you want to leave the hotel at 8pm they will only require you to pay the

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

the breakfast can be eggs

breakfast service terrible

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

i ordered breakfast two days in a row and the food was great, i ordered chilaquiles on both days

gym was smelly and no water into the water despenser for both days

location and breakfast

parking lot is cramped

the pool is so cleaning theres a lot to do in the vicinity

the room service food portion sizes.

facilities, that they don t have pool and that the restaurant and buffet are a little expensive for the food they

they keep after many details here, hard to find the parking/entrance but valet amd staff are great right infront of the mall and key

the restaurant and bar needs to work on their menu

not a lot of food options for room service

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

the pool

food and bar need improvement

the other thing that was not great was that our room was on the first floor by the swimming pool

and you should not miss brunch or a drink at the bar at the end of the day

the bar hours are non existent

pool was not full, so we didn’t go swimming

the proximity to restaurants & stores and the pool. the staff were very helpful & courteous.

we asked for plastic cups to drink some water at the pool and he didn't allow it unless we purchased it from the bar

nice lobby, lift, swimming pool is awesome and warm.

very nice hotel, pool was great, jacuzzi was perfect, and the housekeeper was very friendly.

buffet breakfast was over priced

the breakfast was delicious, and the staff was very kind.

good room service, fast internet access, well equipped gym and great overall

also, on sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used towels were around the pool, on

quiet place/ gym/ pool/ nice area around

room service is 24 hours

the gym

perfect there was everything what i need shopping , restaurants coffee shop we had a great time bar at the hotel was excellent and breakfast

i need shopping , restaurants coffee shop we had a great time bar at the hotel was excellent and breakfast

furthermore, i called the room service for some ice and they said it would take approximately 10 minutes but someone would

breakfast was included, but it was very minimal

everything .good price. excellent management. good breakfast i love everything

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

st drinks, bread, and a bit of fruit), and one

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

nice pool jacuzzi and gym, breakfast buffet good but not included

ests fault) room service not open 24 hrs

pool is indoors and has jacuzzi which is great for rainy days

it's a good hotel for your money, nice facilities, pool and gym.

i love the indoor pool area

bad wifi

the wifi always out of line.

felt run down and there seemed to the people loitering everywhere: lobby, parking lot, etc

attentive room service and the swimming pool was nice

ramp to go down to the parking lot

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

i couldn't take the breakfast but i will try it next time

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

easy parking, friendly staff and great breakfast.

convenient, good breakfast

from the courtyard and pool

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel