location is good - gym is basic but good to have on site.

room service menu was bizarre and mediocre

room service was canceled due to covid but this was not noted on the website

no food, no water, no blankets, no room service, no restaurant available to guests

they need a better gym.

room was clean and had a usable kitchen and a keurig coffeemaker

totally surprised we had a full kitchen in our room

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

we were able to park our rv very close to our rooms

the breakfast

the pool in the shaded area.

breakfast that is offered had a sufficient variety of items, but the eggs, potatoes, waffles, and

the pool was not heated and was not very clean

quiet, great pool

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

parking was free walking distance to shops heated pool and spa wonderful

breakfast options.

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

there is also a small business center and a gym

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

breakfast due to covid, no pool

breakfast had more than we expected. it saved us some money!!

it was helpful having a kitchen and laundry facilities

had all we needed for an overnight stay. excellent breakfast and friendly staff. safe area.

the room was nice and big, clean, nice staff,breakfast was decent for a hotel breakfast.

hotel was one of the best experiences we have had not only are the room with a kitchen there is spaces on the south so nice and welcoming also accommodating the gm is doing a

very nice clean and quiet hotel not to mention they have a great breakfast

the suite - a true apartment the facilities - gym, laundry, breakfast room, small salon in reception area, parking all in perfect working condition,

breakfast menu is great

nice staff, quiet, good breakfast.

breakfast over hyped on the hotel web site.

breakfast was wonderful

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

food was hot housekeepers friendly pool heated

breakfast pancakes and fruit were good

great front desk staff, unlocked clean pool and hot tub spa

the pool closed at 10..

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

our room was a cross the hall from the laundry room, so there was loud noise late and early.

room was spacious. extremely clean. awesome staff and the food and bar was amazing.

exhaust fumes in the pool area

the pool was very dirty. possibly because it hadn't been serviced yet for the season

the room was big , great breakfast burrito! pool and hot tub we're good as well!

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

there was an outdoor pool and jacuzzi, but the weather didn't permit

pool and bar being open was nice, also a gas station and a applebees in the same lot

nothing open from pool to restaurant and bar .....

i like the ability to reserve the gym ahead of time

like a scale in the gym

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

good breakfast

the cleaniness of the rooms. the breakfast was good.

breakfast kinda sucked, but it's not the hotels fault

breakfast was absolutely delicious

brown water at best, but the coffee in the breakfast room was decent, so that made up for it

the breakfast in the morning was the best that i have had in the

breakfast is good location is great

fully functional kitchen, the ref even has ice cubes in the freezer

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the breakfast was absolutely wonderful

great pool and restaurant also

food room service was gourmet

great experiences minus the late night room service taking over an hour which we cancelled and weren t charged second issue was a friend

restaurant had a limited selection and the bar felt more like a club than a lounge

only bar wouldn t let me order a drink and i was waiting due to me wearing a hat.

it also has ev charger for tesla and other brands (level 2) (+)ev charging available

no room service.

numerous times and found it much better than the average hotel fare, this trip i

ly) tried the room service and it was horrible- i can't image the food came from

con: no laundry facility for guests like me who stay longer than 1week

breakfast in the hotel is very good with various choices

the pool was only 3 feet deep

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

amazing hotel, good gym and delicious breakfast!

i am very satisfied with kitchen in my room

property itself was ok. the gym was nice.

i’m assuming it’s because the laundry area and garage is right below

room service, good service at the front desk, spacious showers, nice couches in the room, decent pool table near the lobby

nice size bar for drinks and and a gane of pool or go swim

my kids loved every thing about

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

the rooms were clean the little gym they had there was nice the continental breakfast was okay

spa tub was nice overall size but oddly shaped

the breakfast, free wifi & gym were nice perks

checked in super late around 12 or 1 am and the front desk lady was very nice, her name was caitlyn, she showed me

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

advised there would be no pool open due to construction before booking

the courtyard was inviting, with seating around a gas fire pit and a large pool

showed pool on premise, but the pool was under construction, we could not access it

pool was warm and close to our room

small parking spots. pool was closed too

gym machines didn't work properly or were out of order.

the bar was closed but we was directed to a nice british pub nearby which was very good

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

the pool water was very “salty” due to chemicals im assuming.

the comfy bed, the good ac, the spacious room, the quiet, the breakfast!!!

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

very good choice at breakfast, nice pool and spa and a good location

i only wished they had laundry facilities for guests

room was spacious. breakfast was good. pool time was nice!

the breakfast was a little bland

listed 3 adults in our 2-bedroom suite; however, only 2 regular and 1 decaf coffee pods in the kitchen

the studio suite with a king bed and mini kitchen had everything i needed for my stay

the rooms were qutie new and had a spacious kitchen

there is a small light in the kitchen above the stove that can’t be turned off

laundry on premise though advertised

laundry room is no longer there and i guess the descriptions need to change

the staff was excellent, quick check in, clean room. breakfast was very good.

the cleanliness of the hotel the staff and breakfast.

close to bus, close to work, clean and quiet, great breakfast

i loved the customer service the gym was good

the breakfast wasn’t that good but everything else was great

location, lots of restaurants in walking distance, complimentary access to a good gym, comfortable rooms and friendly staff

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

they have sleep number beds. they have a cabana relaxing area around the pool. nice gym.

we love the pool area with plenty of shade in terms of trees, and awnings

tomatoes or veggie sausages, room had a fridge, snack bar at reception was useful for hungry kids

our kids could not get enough of the pool, overall just a pretty good today

the boys loved the pool, and my husband enjoyed the gym

loved the hot breakfast, friendliness of staff, and fitness room.

gym is still not open. breakfast bags were not expected.

breakfast good

were in room 225 next to the laundry room

very clean and pleasant staff. breakfast was very good.

the parking space is large

kitchen is great

breakfast awesome

spacious room, well- equipped kitchen

gym was spacious and well equipped

gym was clean and well-organized

beautiful intimate property. breakfast was good- love the touch of miso soup.

steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

breakfast is too simple, need to have more types of food

there's a mini living room, big bed, a pretty spacious work table, clean big bathroom and the kitchenette is well-equipped

the gym and area for sitting poolside

they say they have a gym a t the property, but once i got at the hotel they was remodeling the gym , they moved the

rather pleased except no microwave in room and the bar closed at 10:00 pm - should've been open on a friday/saturday night especially when an event is

no room service

no room service

to order at the bar for drink or food right off the lobby, excellent and easy way to get a triple latte in the

very comfortable beds. great breakfast buffet. perfect location. walking distance to downtown.

very friendly and helpful staff , tasty breakfast close to everything

lobby was nice and gym was clean

their little private gym has people sneaking into all the time and taking the water; in addition to punk teenagers

the breakfast area was wonderful and the staff made me feel like a vip

that they’re dog friendly and that they have a salt water pool

i understand it is because of covid( so not your fault) was hoping to enjoy the pool

service, comfortable beds, good breakfast, spacious areas to hng out and a nice bar with possibility to eat something as well

also nice laundry service, decent gym and a good breakfast that was reasonably priced

breakfast options weren’t good both the buffet and the cook to order food options were not good

spa was great added touch. i enjoyed it.

nice small pool & seating area

good clean place, served my needs. elevators worked. has a small gym.

the pool was a refreshing even with its small size

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i understood

also the 2 pizzas that we ordered for room service was under cooked

wish their was room service

staff failed to mention contactless room service, security deposit, breakfast, parking

t the end of the world, but would have made ordering room service or requesting ice easier)

no food on site and limited drinks plus room service just walked in

they do have a great gym and wonderful out pool and spa area

over priced. no room service. restaurant and bar menu nothing special.

lobby bar was also very nice

the bar had limited cocktail drink choices.

minor maintenance issue, toilet seat loose. no room service other than dinner.

competent staff... late check out

the restaurant and bar do not stay open late to accomodate residence

there also wasn’t a pet fee which was nice

was dated, gym had limited equipment, room was small, had to ask each day for towels

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

given drink voucher and or breakfast voucher for resturant bar or continental breakfast in the morning

room service was quick because i asked for extra towels

since there is no room service during the covid 19, i have to ask for towel each night

in the middle of downtown with nice bar and restaurant

cheap,clean,conveniently located near food spots and a gym

there was no onsite store, the room service food was cold, the escalators were not functioning properly

very clean and modern, staff was friendly! pool was great! food was delicious!

clean, comfortable, great location for sjsu and downtown, nice pool, great staff

i couldn t see the pool because it was reserved for a wedding but i m sure it would have been lovely

the pool.

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

kitchenette

the breakfast was excellent

pool is well maintained

the pool was beautiful

and dissatisfied with the facilites not having gym or breakfast or ice machine or even a soda vening machine

breakfast and mohamed and mike

location and right next door to one of the best restaurants in town. {southern kitchen}

not a regular continental breakfast

breakfast was better than i expected

price, nice breakfast i actually like, have a laundry which is super convenient, good enough internet

clean decorated nice great patio pool area

clean, safe, large rooms, great breakfast, a very reasonable pet fee and overall value.

), there's a fitness center and spa, our king room was spacious, they gave me a ground floor room when i asked

like taking a shower with a kids water pistol

also gym was good

excellent continental breakfast.

i also took advantage of the small gym which included 2 benches, a rack of dumbbells that goes up to 50 pounds, and three cardio

gym was clean and had new equipment

the breakfast was just pastries with coffee & tea (this was probably due to covid19 protocols), at the

they have a restaurant and bar that we have yet to try but i heard it s delicious

had the basic necessities plus free breakfast and access to the bar at night

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

good wifi and streaming on tv which was great

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

the hot tub and pool were nice

lots of kids and families so not the best for a romantic

not much selection for breakfast

breakfast and coffee, not the best for romance

not have breakfast

roaches, no hot water , no room service, bad customer service, hazards everywhere

no room service

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different occasionsa and i was denied

fitness center, patio, pool area, shuttle service to airport

airport shuttle

nice little snack store; large lounging area by the pool and in lobby

i like the free airport shuttle, the decor and lobby, the clean rooms, the excellent breakfast and serving/managerial staff

has bar and restaurant on site (didn't use)

a nice study corner and fast wifi for last minute work when traveling

was great to have a full breakfast that came with the room for a breakfast with an omelet bar , waffle maker and other hot food and it was great to have afternoon appetizers and cocktails

i wish the pool had been heated but it was still enjoyable.

room service appetizer

room was excellent, bed very comfy, really enjoyed the spa tub.

customer service everyone was very helpful and very friendly i love how there shuttle bus came right away to pick us up from the airport and was available at 4am the next day to

shuttle was on the ball

cleaned room, nice with the laundry room

close to the airport. 24hr reception. friendly staff. laundry service.

shuttle is quick and easy in the morning

pool and hot tub

the gyms equipment doesn't work so you don't get to count that in the amenities

it was run by a bunch of kids - with no desire to help or care for the customers

and clean a beautiful swimming pool the staff is awesome and you can park right in front of your

were kids running around after 10pm with little to no parental supervision, adults out by the pool

the lobby, the bar and overall hotel

bed and the bathroom the bar and the staff at checkin.

convince to the airport . shuttle was very convenient. bar and menu were very good

convince to the airport . shuttle was very convenient. bar and menu were very good

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out was

sometimes the the wifi would come come in& out...but overall our was great!.

had problems with the wifi

clean and well equipped room, good spread of breakfast

the pool was small

chose to have a room with a kitchen as my husband and 2 sons all have varying degrees of severe food allergies so have no

would be better to have shuttle service available earlier since i had a flight at 6am and the shuttle service started at

room, courteous staff to include the bar and snack bar

value nice rooms living room kitchen fridge stove mic

great breakfast. the scramble egg quality is better than its pairs.

shuttle service was horrible

i was late check out because of traffic jam, but they didn't charge any fee, that was great

only thing i do not like is they did not give us consideration in taking shuttle bus from the airport to hotel where in fact it was just 10:50pm

love the late check out

location and shuttle

shuttle was free and property was five minutes away

great free breakfast

no breakfast support for early travellers, but shuttle to airport was efficient and timely

about this place was just amazing ,we enjoyed the pool and breakfast was sooo delicious

airport shuttle is fast, close and useful

shuttle to the airport in the morning let us go a little earlier

the pool was warm and open late and so was the gym

shuttle to/from airport was very convenient

room service, the meal was excellent.

i wish the bar close late 11 pm is to early

i m probably going to try and find this brand when i get home:-) the pool was very large and the hot tub was as well

proximity to food and casino

no pool, no gym, no lounge area

free breakfast starting at 6

grounds, the location, cleanliness, the staff, the breakfast, everything, except the bed and the pillows

were wonderful pool was refreshing location was awesome the breakfast was a great

our kids enjoyed the suite

nice pool, nice breakfast.

free happy hour, comfortable bed, great breakfast, nice gym, big rooms

friendly staff and nice breakfast.

the breakfast was very good

i called ahead to secure an early check in & everything went smoothly

it would have been nice to not have to go downstairs and into the gym to get drinking water.

comfortable bed, kind staff and bar on site..

would have loved to use the pool but current circumstances prohibit it.

in the morning and that it doesn’t go till 5 am so we had to walk to the airport at 4am with 2 kids so we didn’t miss our flight

clean room, spacious and well equipped kitchen

breakfast was great, bed was very comfy, my kids love the pool it's great.

breakfast, no pool or gym

really- if i had to put something, it would have been nice if the h bar offered desserts

comfort, cleanliness, staff, room and pool

if you need urgently, there is the laundry, just 15-20 min

there are no available facilities (gym/pool/etc

the bar could of stayed open later

the pool and spa

pool was nice

like the breakfast and my kids love the bi-level suite

location, kitchen, quiet, parking close to unit.

had a great stay ,staff was very nice and helpful ,breakfast was nice would definitely be back

room had everything we forgot, ha (kitchen utensils)

kitchen and living room, two bathrooms