there is one by the pool side, one by the beach and very romantic one mainly for the evening

room service menu could be better

options for food and self laundry facilities were great

facilities are well set up (gym, rentals, lobby lounge, pool, golf, surf school) (+) the gym area and yoga room are awesome, too (+) the views from the gym was spectacular (+)was amazing the facilities incredible and very relaxing place to stay the gym has wonderful ocean (+) nice gym facility (+) very nice gym (+)everything you needed, spa, pool, gym, range of different activities, restaurants, golf course, beach (+) we also enjoyed amenities such as yoga classes, the gym, horse riding and surfing (+)location, pool, bed was very comfortable. gym facilities were also great. (+) great gym with views of the ocean and surf riders

lots of things to do, hike, beach, pool golf, surf, pickleball and tennis

great and friendly staff, amazing pool and additional program for the kids.

location, cleanliness, pool, laundry facilities, staff were friendly and responsive

gym needs updating, and most major attractions are a bit of a drive

i was also impressed by the facilities around the hotel, like the small but adequate gym, the lobby and boutique looking coffee shop and dining area, as well as the pool and recreation

more laundry facilities closer to the other end of the hotel would be welcome

breakfast was good - an excellent selection and great quality

ocean view was beautiful, and we also liked the beach it s a safe and comfortable space for kids and large families

best breakfast service ever. great orange juice.

the breakfast was okay but over priced

pools

we loved our stay and my kids are already plannning our next visit

great for kids

great for kids

we loved our stay and my kids are already plannning our next visit

various pools and spa

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or grandkids, i think this would be a very special place to stay

the pools were super clean and my 11 yr old had a great time ohh and the beach was beautiful i wish to

kids were very happy about the water splash area and we were very satisfied about the service

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or grandkids, i think this would be a very special place to stay

the breakfast was awesome.

later, we enjoyed the hot tub, washed our wet clothes in the laundry facility that the hotel provided, and relaxed in our large room before falling asleep

we were able to get 3 kids on the bed, but it wasn

it smelled like mildew, but if you don t do laundry on vacations, you ll be fine

due to virus, there was no house keeping or room service.

hotel, staff always friendly and very helpful, and facilities, including pool and laundry a bonus

facility, wonderful location in middle of mall, shops restaurants, and grocery, very clean, nice gym and pool, comfortable room

very close to many good golf resort. this hotel is inside mall, do many place dinner. thank you

pool was clean with pool towels available

location to kapolei golf course

location close to airport. free shuttle

kids loved the pool

kids throwing a fit for an hour in the restaurant and the staff said nothing even though they were

was great clean and comfortable staff always happy and helpful lovely pool and gym beautiful food in

stayed for a couple nights with kids and very happy!

-laundry room -nice small fitness room on the top floor with great view

free buffet breakfast and airport shuttle were unexpected

it also has a laundry with a number of laundry tubs and dryers

the gym has many equipments to exercise, if you have time

makes it hard when we had 6 suitcases and small kids

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

the facilities including the spa, pool, gym, and outdoor entertaining areas are exceptional and give you a resort style experience

a lot of homeless people in the area, elevator issues, shortage of clean towel at pool

location is convenient and close to food options. pool area was nice

experience at renaissance spa honolulu was exceptional

only small hiccup was a little inconsistency at breakfast in sera restaurant, one day the kids were included free with an adult, and the next day

1 bedroom unit or a family suite atleast for privacy reason and especially for family with little kids

the pool area very tidy and clean, the pool towels are extremely useful

like the way they have the play station games for the kids in each unit and the convenience location for whatever you need is right there

the pool was also great

the staff at check-in very friendly and helpful, the laundry facilities were very good, but not enough washing machines

gym was brilliant and pool area too

we enjoyed the lobby

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view

there gym was also nice

the hotel has a very nice pool that you can sit and enjoy the sun in

hotel was beautiful and the gym and pool were open and beautiful

kids only want to jump in

laundry facility was inadequate, i

it has a lovely pool area with the gym next door

speak easy bar and restaurant on site

location than some other hotels, great pool area and fabulous staff

clean, large room and bathrooms, excellent pool and gym facilities, good buffet breakfast, good staff

located right next to ala moana beach which is by far the best beach, safe for kids and not as crowded as waikiki beach

pool area wasn t sheltered from the wind! not enough pool seats at times.

microwave needed for a family with kids.

location close to waikiki beach, helpful staffs, huge room with full kitchen, nice grocery store

linens were a good quality, bed was very comfortable, we liked the kitchen.

our room was very clean, it was a good size and the kitchenette had everything that we needed

location is walking distance to alamoana and you can swim in the pool logoon or ocean with out crossing the road

plus the hotel has a pool, wading pool and access to a lagoon

the kitchen has plates, pans, cutlery, cups and everything needed to cook a meal or warm leftovers

laundry facilities were great

good price, excellent location, clean have all the basics, pool etc.

liked that it was closed to places stores but the gym wasn't what i expect it

didnt like the fact that there was little to no storage and i didnt like how there wasn's a kitchenette in the room

is good value for hawaii, but facilities are dated, gym is extremely small and poor

it also has a little balcony right outside the room along with a pool and a place to do laundry

have labeling in the elevators to help people locate what floor laundry etc

the gym was very lacking

good to have laundry facilities available

the wifi kept kicking me off and had to log back on all day every day

one there for early check in we found it a bit difficult to organise our bags when we had to be out of one hotel

didn t like that we couldn t use the laundry facilities

beds, the pools, the gym, having abc downstairs and being on the bus line was all very

best ribs i ve ever had from room service

location clean comfy nice pool

we didn t use the pool, gym, anything other than the room

the gym needs more ventilation.

i loved the guys at the valet parking and the guy at the bar on friday and monday

convenient location enjoyed the gym and pool facilities

location and laundry

the laundry room was clean and allowed for a task to be done without dread

they have a fitness center, pool, laundry room, vending machine, gift shop, and coffee shop

charged extra for amenities-laundry,gym even if not used

pool & gym to include the public bbq grill were perfect

no mats in gym

late check out

pool was perfect as was the gym

was no hot tub, guest self serve laundry as stated on booking

we loved the pool and the free bike rentals

i don't really like paying $34.00 resort fee considering i did not use the pool or the gym.

location,view from room, cleanliness ,24hrs gym

had fun playing mini golf

all amenities available - pool, spa, gym, laundry service...

everyone was helpful room was well equipped including fridge and microwave quality gym

and it s always a very enjoyable experience the staff are fantastic the hotel is clean the pool and the bar at the pool is great

great breakfast, great location, helpful staff. clean and spacious rooms, no cons.

pool was small.

location, fast service, nice pool, pool bar and abc store are very convenient

wifi was available through the hotel and worked well

in room service food was awesome along with the staff from beginning to end

small pool, restaurant bar snacks are pretty lame

the wifi was very sporadic and we only got it to work one time over eight days

their filters periodically as well - convenient island market downstairs and dean & deluca cafe -pool was clean and we love how there is a separate pool for kids and adults so it wasn t as

the only thing i didn't like was room service was suspended due to covid.

was very clean, the staff were so nice and friendly, we enjoyed the gym and the infinity pool, the restaurant is seafood based which none of us are so into it but the

the big let down was the quality of food from room service which was basic, bland and very disappointing

early check in, late check out

hotel has great gym, pool and business center

just some kids in back from the local waffle house doing what they can

entertainment system and wifi were hit and miss

wifi was really slow at some points

the free breakfast was superb and the complimentary drinks in the evening were a bonus

live music by the pool on certain evenings

hour and breakfast make all the difference

location and beautiful hotel there was a starbucks in the hotel, plus a beautiful pool with a bar nearby and poolside service

the pool bar served good food, cocktails, and had live hawaiian music every night

wifi lack of restaurant places.

would have been nice to have options for room service

wifi was down for 3 days during my 4-night stay at this place

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

and spa area is amazing

to close to the bar area

my kids enjoyed the miniature golf area

the staff always greeted us with a smile and allowed us to have a late check out, however, they weren't able to extend to 2pm, but they held our bags from our

great service, rooms are perfect, loved the swimming pool and other

spa was always booked.

spa and gym undergoing renovations

nice bar with friendly staff everywhere

pool, service, coconut cake

best breakfast

guest laundry at a very low charge

could have more gym equipment

would have been great to have room service.

staff were amazing and so accommodating with early check in and late check out

more self contained facilities would help i. e kitchenette, laundry

it's a great place to stay the kids went from pool to beach and didn't stop

the pool

laundry facility on the premises

too many kids in the jacuzzi area. i hate it

i wish there was room service

the wifi is slow. and keep on disconnecting.

location, staff, free events, shared pool at the sheraton waikiki for kids.

staying in the mailani tower offered advantages of breakfast, evening meal, accompanying alcohol, wifi and international calls included in the costs

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

not deep (great for my kids), excellent enough for an afternoon splash and cool drinks (-)have a separate area for children, it was more geared towards adults rather than a play area for kids (+) safe area, we were with the kids and we had a wonderful time (*) very clean strong wi-fi my kids love the pool (+) quiet - despite the location, the room was surprisingly quiet free activities - kids loved (-) if we had kids with us they would have been very disappointed (+) it was kids friendly too (-)pool seemed to be mostly occupied by kids, so not really adult friendly most of the time (+)convenient location, clean and nice rooms, great pool for kids (-)kids playing in the the hot tub

if we had kids with us they would have been very disappointed

pool could have been a bit deeper for me to be able to swim some laps in the morning

kids playing in the the hot tub

the pool could of been bigger

money room was good size for myself and my two daughters staff friendly and helpful coin operated laundry on site was

the room was just fine for me, although one day was very loud due to a large pool party in the hotel next to me

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

only thing l can think of is the pool

clean large rooms , and very helpful staff ,nice pool we certainly will be staying there again when we go back to

much - front area construction works and no gym whilst under renovations but that is temporary

gym was way too small and hardly any equipment. spa was small so always too crowded.

pool area too small for amount of guests,and dosnt get any sun till afternoon

many kids in the pool

the small gym and small pool.

staff were extremely helpful and facilitated an early check in as our kids didn t travel too well

nothing but i would ve liked the spa to stay open for longer hours. it closes 4 pm

breakfast is at dukes bar and grill directly under the outrigger hotel

no umbreallas around the pool and on lower deck.

lovely pool area with direct beach access, nice restaurants and amazing spa on the top floor

the breakfast in the bar downstairs was great

is a disaster, extremely low water pressure gym could use more equipment small swimming

the pool could have been warmer.

jacobi the bar tender.

enjoyed using the swimming pool, fitness/laundry facility, convenience store

the wifi was terrible

ocean view and access to the beach for kids to play

facilities are tired - the pool, the gym

dining nearby with two kids might be inconvenient, making the advantage of enjoying a relaxed meal with a sea view

people reserve them with towels so early in the morning would highly recommend if travelling with kids to look for other accommodation

likewise you should have informed us that you will give us a free wifi looter etc within rf otherwise i didn t buy my sim card for sure

lobby was very nice, the hallways upstairs and the level for laundry looked old and outdated

the breakfast in the morning was very nice

the room was lovely and very comfortable. we also enjoyed the delicious breakfast each day.

oh and it costs a fortune to wash and dry a load of laundry

pool was not available because it was being serviced.

the view, staff, gym, and location

of been nice to have had a bar within the hotel, to sit and relax with friends at the end of a busy

food trucks, walk to zoo and aquarium, friendly helpful staff with a smile, coin operated laundry onsite, the hotel is great value, may not be brand new but is clean and

bed was very uncomfortable, the sheets smelled,like mildew and when we first arrived, my kids had chips in there bed and no one had chips, the bathroom shower and toilet had issues, the

the swimming pool and spa area were good

a very accommodating service for early check in and late check out for flight connections a first class stay

our kids were 7&12 so we didn’t spend much time in the room or really use the kitchen but for the

was very helpful with helping us extend our stay she also was the same staff that checked us in early check in she was very thorough with explaining parking and other amenities

ample parking (35$/day), laundry room, helpful staff

no availability of room service.

free wifi

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

the view from the room and that we were right on the beach loved everything was local loved the room service the restaurant and the view from it

great spa so welcoming staff great view and location

breakfast resturant rates

awesome bar with entertainment and amazing cocktails

no gym

old hotel that you can notice on details -there is no fitness centre/gym -grab and go breakfast is quite

nice lobby, water refill station, having breakfast provided, breakfast staff were very responsive, nice staff overall, very clean hotel,

the food at swell bar

on the beach , we had an ocean view room on the 17th floor and club access - the complimentary breakfast and afternoon wine & cheese was lovely , the restaurant in the lobby area with the

laundry didn't on average charge, that's expensive

location, nice amenities, loved the gym and fitness center, pool bar was great and the food was good

machine location was poor the one on our floor was malfunctioning not enough area around pool no breakfast options

pool, mini golf and comfy beds

good gym and very nice rooftop pool area

laundry wasn’t the best

room was clean, modern and we appreciated the early check in

my son loved the mini golf

no kids running and splashing around or yelling), the pool itself was a major disappointment in terms

was very easy and fast, room view was spectacular and the room service staff was so friendly

beach and especially if you have younger children like ourselves the beach is the best spot for kids swimming as it has the rock wall and water has no waves and is 4ft deep

nice place for 4 stars way better then hayatt. kids loved swimming pool and fire show.

no spa in the pool area.

was a good size, room large enough with separate bedroom and comfortable bed, and well equipped kitchen

away from the noise, kitchen pool walking distance from the beach, stores parking

the laundry just happened to be next door, an added convenience

towels for the pool could be requested at any time

away from the noise, kitchen pool walking distance from the beach, stores parking