friendly staff, clean room, wide variety for a delicious breakfast.

at one point there were 13 kids in it

youth soccer tournament, kids will be kids!

especially with kids

the amenities like the gym, laundry and the pool are exceptional as well

the rooms were very clean, the gym well equipped, the pool was clean and the free breakfast helped with our budget

clean, friendly staff, everything you need (fitness room, pool, laundry, mall next door)

only stayed one night so we didn’t try out all the facilities, like the pool & the gym

laundry room also available

gym in lobby or

we loved our stay and my kids are already plannning our next visit

great for kids

great for kids

we loved our stay and my kids are already plannning our next visit

lots of activities for kids

kids were very happy about the water splash area and we were very satisfied about the service

fun pools for the kids

the only thing i would even suggest is getting the adult only pool running again and keeping the bars/restaurants open a bit later

the water park and the beach.

service, food, location, kids camp

only bad experience is that we had breakfast in our room on the balcony every morning, but unfortunately nobody cleaned that table for

adult pool is great and all the staff

it s situated next to a disney resort, so lots of screaming kids can be heard on weekends.

many pools on property to pick from to enjoy

site laundry facilities, 2 complimentary drinks at the bar, airport shuttle service running hrly until

laundry services, close to shops and airport shuttle

nice swimming pool, microwave and fridge in room, laundry available and free airport shuttle on the

we did not want the stress of trying to find transportation to our final destination at such a late hour

there is a mini gym at the hotel and the hotel is only 25min away from the main city attractions

helpful staff, 24 hour shuttle to the airport, lovely pool

they had a shuttle, an amazing breakfast, nice pool and great gym

very easy late check out. customer service was excellent. very clean and comfortable.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

my kids loved the pool and with mcdonald's next door, it was perfect

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

having the spa and amazing gym at your fingertips was a highlight

the ofuro/sauna/spa was so relaxing. ended up going to the spa to have relaxing hot tub time.

location is convenient and close to food options. pool area was nice

room was spacious, beautifully decorated, and had stunning views of the ocean

the complimentary shuttle service was useful

friendly staff, location, $5 breakfast.

location, clean nicely decorated room. flat screen tv, maid service, $5 breakfast. good value.

room for my kids had a maggot under the bed sheets

the staff is friendly and the breakfast served next door is really good

pool was closed for repair

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the necessities

lastly the pool is only open til 7pm and there was no hot tub either

was no access to the pool in the day time because of the construction

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view

there gym was also nice

we arrived early but were told check in was strictly 3

hotel was beautiful and the gym and pool were open and beautiful

speak easy bar and restaurant on site

please upgrade your laundry facilities, having inoperable washers/dryers is really inconvenient.

the laundry facilities- washer was coined operated and dryer was card operated.

location not easy walking distance to waikiki for young kids, little expensive.

pool area wasn t sheltered from the wind! not enough pool seats at times.

i did worry a little bit about the windows- it was great that they opened, but i didn't want my kids playing with them/safety concern

i like the pool and the ocean view.

microwave needed for a family with kids.

the rooms are quite spacious, modern and there’s coin laundry facilities on each floor

they have a kitchen, huge lanai, laundry room on every floor

2 good beds and a solid sofa bed. received early check in at 11am.

the laundry which we had one in inside in our condo and also no dishwasher

bath towels were a bit scratchy when drying off after a bath, but pool towels were great

pool area needs updating

it was going to be more machines to work out the hotel its big a lot of room for just small gym nah i don't think so i will stay again at this property but to other properties yes

didnt like the fact that there was little to no storage and i didnt like how there wasn's a kitchenette in the room

everything it was super close to the hotel airport,beach,mall,pool we had everything around us

the laundry facilities were so helpful, and actually much needed in that climate

laundry services were astronaumically expensive compared to other hotels i have stayed at.

gym facilities were first class

seperate pool for adults only

wifi is not free - paid in resort fee! convient to honolulu

i wish room service had better choices.

the on-site amenities, including a relaxing pool area was a bonus that added even more value to our stay

allowed early check in upon request after redeye flight and use of pool and beach towel while waiting for

pool is very small and no restaurants

the staff, early check in.

ample parking. laundry facility. clean and quiet room.

opening hours for swimming pool

also as i brought my 4 year old son, pool at the hotel was a big help whenever he felt like i could bring him there to release his extra

the pool was just ok, shades early and there wasn't a hot tub.

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

d fitness) start at 6 am

didn’t plan on using the pool and gym but weren’t given a choice to pay the extra for its use

pool & gym to include the public bbq grill were perfect

location and laundry

accomodated me early check in coz she saw me i was sleepless from trip i need rest

expand the size of the gym.

well functioning laundry with no cash

the onsite laundry facilities were very handy

sauna and gym close to early!

wifi was a bit slow

gym was very clean

would have been nice to have options for room service

minimal amenities eg no laundry room or options for food overnight. only one restaurant onsite

very small underground hotel gym

limited choice in room service and on the breakfast buffet.

kids enjoyed the pool

were really helpful, they even let us use all the facilities after check out because we had a late flight and they even gave us complimentarly late check out

allowed an early check in

late check out

the gym and laundry were good

pool and gym whilst small in size, serves their roles adequately

we managed to get early check in and had a beautiful birthday surprise waiting in the room

room service foods was not enough for me.

pool gym and spa

of kids at the hotel pool

my kids and grandkids on holiday to hawaii

they had laundry facilities, which we needed to use during our one week stay

staff and location and breakfast

free breakfast. hot tub, laundry accessibility.

a bar would have been nice just to chill

there’s a guest laundry facility too

entertainment system and wifi were hit and miss

it was a great place to stay even with kids

can eat, and don’t forget happy hour what a great way to meet other people, so much fun and the kids loved the pool area

pillows were not great and the free wifi was appalling

access to pool and hospitality suite after check out and parties with snacks during the evening

no shuttle service to beach and other areas. no room service.

laundry machine and kitchen . good sea view from lanai

small pool, restaurant bar snacks are pretty lame

laundry and toilet

infinity pool, not crowded, beautiful view, nice staff, awesome food at the restaurants, everyone friendly,

hotel is obviously very popular so there was a wait for the bar at times, but it is well worth it for the musicians and the best mai tais

the bar closes at 8 pm.

there was no kids club at the hotel

spa and gym undergoing renovations

very good fitness room

and although i didn t use it, i thought the guest laundry was great

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

free slippers and free water bottles!pool and jacuzzi and awsome daily room service!

�zZ

the pool area was nice but to cold for us to go in

not much food choices and price for breakfast was too much

gym is ok, but the place could do with a simple spar as a minimum

kids screaming through walls and parents not doing anything to correct behaviour for proper public

more self contained facilities would help i. e kitchenette, laundry

wifi too slow, definitely would not be able to work if i needed to.

is too small and crowded and pool available for use at the sheraton next door is overrun with kids

the pool area was nicely shaded and not too crowded

on one of the week night, there was a live pool party at the sheraton property close to our room

great location. great room service done daily.

the pool was very small.

also no kitchenette area just a microwave sitting on top of a fridge

for such a large complex the laundry is small and there seemed to be a lineup a lot of the time

my kids enjoyed the miniature golf area

the small laundry room had three compact washers and dryers

the room has a small kitchen area which could have been an advantage and there was a coffee machine and a microwave

on the lobby level is the outdoor seating, bar, pool and heated spa where we hung out during happy hour as we listened to the live music at night

very clean strong wi-fi my kids love the pool

wifi was exceptional for a hotel

it was kids friendly too

we had a view of the lounge pool + some of the beach

laundry room was an added bonus

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

a resort not beachfront

pool area too small for amount of guests,and dosnt get any sun till afternoon

gym was way too small and hardly any equipment. spa was small so always too crowded.

as expected it was a morning fight to get a sunchair around the pool

really liked laundry availability on first floor as well as convenience store in the hotel

that the spa had been removed next to the pool.

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service, valet and onsite dining

i liked that there were laundry facilities

there is a divider for kids vs adult area but isn’t adhered to

if my kids were still small, i’d stay somewhere that actually caters to children and has plenty of

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii at that time of year

a lot of hotels would have suggested the changing rooms of the spa or gym

nice pool for kids.

excellent view of the golf course and mountains across the canal

money room was good size for myself and my two daughters staff friendly and helpful coin operated laundry on site was

clean large rooms , and very helpful staff ,nice pool we certainly will be staying there again when we go back to

i couldn’t use laundry by credit card

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

except jacobi the bar tender who was rude and miserable

the pool was nice, wished it had a hot tub

laundry on site recommend it

the pool could have been warmer.

area got very crowded in the afternoon and it was hard to separate the general swimming from the kids

room service does not show up in 4 nights stay

pool and bar looks nice and chilling mood

breakfast and dinner buffet. location in the center of everything!!! loved it!!!

the laundry space could do with a bit of a clean too

be nice if pool had a snack bar or even just a vending machine

neighbors good luck sleeping the sheets were not changed daily you have to walk outside to the laundry it is not in the hotel but on the street and

i thought the young girl at the breakfast bar was a bit blase but no ones perfect

gym was nice

gym and pool times maybe should be extended

the room service was excellent

gym is open 24 hours a day which was a super plus for us

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

bar staff at the swim bar next to the pool are great

room service! cleaners didn t come everyday! long line at lobby!

great location two blocks from the duke statue. love the roof top pool.

pool area basic, but has a shallow area which is good for kids

a very accommodating service for early check in and late check out for flight connections a first class stay

location and facilities (laundry services and kitchen make it so much better with kids).

had laundry facilities and kitchenette which was a plus

room was a bit small , no gym or jacuzzi. need microwave in room.

awesome bar with entertainment and amazing cocktails

i liked that there was a coin operated laundry facility, store, spa, and car rental place on site

the gym is small / almost nonexistent

no gym

the fitness center, is an actual gym, not just 2 machines in there

amazing location, amazing staff and good gym

breakfast was outstanding

enjoyed the pool and spa areas

facilities were good like the laundry service and recreation deck with yoga etc

there was a grinding noise on our second nite its like some one doing laundry next our room ,

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of the

the pool deck with the bonus of mini golf was great other than the jacuzzi was not warm as it should be

good gym and very nice rooftop pool area

kids had a great time

beach and especially if you have younger children like ourselves the beach is the best spot for kids swimming as it has the rock wall and water has no waves and is 4ft deep

while it was great that one was adult-only (so no kids running and splashing around or yelling), the pool itself was a major disappointment in terms

near the waikiki beach and lot of stores. free wifi

the gym and pool were as we wanted

great value for the resort fees with gym pools and multiple classes to choose from

also a good gym that was very quiet

no enough aircon in the gym

the location was great, beach candy was super helpful, especially having 3 young kids with us

they moved my room but it was located right above the bar and the music was loud every night

the tiki grill & bar located on the third floor does amazing meals

my husband used the gym and said the equipment was limited

the hotel has a lovely sheltered pool area and a laundry on site

this is a great location for families with kids too, as there is a sheltered area of the beach directly in front of the hotel that is free of

worn carpeting and limited gym.

a bar in the shower would be nice and some kind of comfortable chair

staff was very welcoming , i loved the free breakfast, i also loved how there’s laundry mat on site

breakfast exceeded our expectations — we enjoyed fresh fruit, miso soup, coffee, sandwiches,

not the best pool, but the beach is right there. breakfast buffet is meh

staff was very welcoming , i loved the free breakfast, i also loved how there’s laundry mat on site

my kids however enjoy the pool over the beach

we have 5 adults and 2 kids and we had plenty of space

perfect location (6min walk to the beach) little kitchen in the room comfortable beds

had a full kitchen but no pots and pans

also there needs to be a chair in the laundry room so that guests can sit and read while waiting for their clothes to finish

location, price, kitchenette & balcony, accomodating and friendly staff.