pool

the location is great! the bar is amazing and food is great as well.

service, excellent staff and delicious breakfast

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to

front desk was a rude when asked about laundry room & the bolted up back door w/wood plank near the ice machine

ally quick), rooms, beds, bathroom & pool

gisela at the reception desk was wonderful and arranged a late check out so our teen basketball player could shower after the tournament

i also liked that i had the pool view from my room so i can keep an eye on my teenagers

easy parking, pool hours are reasonably great, breakfast was greatly appreciated

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

breakfast was available, pool and spa was open

i will def be going back there with my kids again

the coffee at breakfast was so bad

pool, jacuzzi, sauna, gym!!!! great location

located close to all my activities nice staff good breakfast

outdoor pool overlooking the valley was beautiful

very warm and relaxing. great layout, pool was excellent and breakfast was great!

my kids room #326 did not have this much odor

the pool and jacuzzi was super clean and has a very nice view

this time i requested a room on the 2nd floor to avoid the same problem and there were kids running up and down the hallways at night banging on random doors one of them being mine

in house gym is pretty small, so the equipment is limited

room size. staff. gardens. bar and breakfast

wifi good and easy to access

thought i had booked the ayers hotel across the parking lot, but pleasantly surprised when directed to the spa ayers

on the beds are not comfortable at all, and the sofa bed s mattress is mostly springs my kids couldn t sleep well

breakfast was just ok. but it was nice that there was a warm food option.

everything was great. i loved breakfast and the rooms.

hot breakfast was good and rooms were updated.

the breakfast is good

good room, good breakfast.

the pool was heated. everything was very nice and clean. i absolutely love this place!

the bar and restaurant was awesome

very clean hotel. comfortable rooms. friendly staff. the gym is small but has the necessities.

the pool and parking area

pool is heated, jacuzzi very nice

we just slept there so didn t use the pool, but the other guests really seemed to enjoy it

everything was great, even the sparkling pool and jacuzzi

the full breakfast was delicious

multimedia on tv not working

gym was closed

could not get the tv to work and the pool was out.

pool a nice addition (small but nice)

great room and breakfast too

great food, great bed, great service, nice laundry

the hot tube was not working, the pool area could use some better furniture

it's new and very clean. and with food location. has a good swimming pool.

laundry on site

brand new towels, kitchen fully stocked with dishes

all the staff were friendly, front desk and kitchen staff

property was very clean, loved the snacks they offered as well as the breakfast included in our stay

location and breakfast was excellent!

the bar was not in service during the stated business hours

there were plenty of pool towels

despite being a bit cold and cloudy, weather wise, we were still able to use their luxurious pool and hot tub

our kids had a blast swimming and playing at night in the heated pool

just a noisy neighbor with loud kids.

the staff were wonderful and helpful. the kids enjoyed the pool.

ended up at that location because my car broke down and i decided to stay there with my kids

when i was there the hotel was full of kids/teens

breakfast

gated parking garage with ev charging is very convenient

very thing was amazing everyone was so nice and the breakfast was great!

breakfast was excellent, excellent cleanness and friendly service

staff was helpful & allowed early check in

the breakfast was okay

the pool and jacuzzi appeared very old

there was a pool & hot tub, with some shade

the pool, the hot tub, the rudeness of staff

i got one but had to traverse the pool area and walk a lot farther with my wife

my kids all concluded that the breakfast is amazingly nice

the breakfast wasn't that great

breakfast offering was quite good, the pool area very nice and the accommodations were excellent

gym is not open 24 hours

breakfast was good and the dining area overlooking the pool was very pleasant.

breakfast was pretty good. staff was helpful. felt safe. like proximity to restaurants and mall.

wouldn t give wifi code while we waited

staff , clean and modern property and breakfast included

we also appreciated the laundry room

my husband and i were awaken by a room service at 8am

clean; very comfortable; good breakfast; friendly staff!

pool hours can be open later time

and comfortable facilities with everything you need (comfortable bed, blackout curtains, nice pool, cafe, breakfast)

not to much people in pool and love how everything is clean

the friendly, efficient front desk staff, clean, well maintained and appointed building, lobby, pool and jacuzzi to the well thought out amenities and one of the best room layouts and furnished

tubs was small the hot tub looked dirty and wasn't warm enough and the pool was not heated like i was told

breakfast! was amazing. so much to pick from.

the bar was not open during our stay on a saturday evening

kitchen was compact and efficient

couple minor things- the pictures showed me a pool table and bar/restaurant, which is why we chose this instead of the others

complimentary tea and coffee 24/7 was most welcome and the girl in the bar was very friendly and accommodating

the bar in the lobby ,because of too much unexpected sound! no refrigerator in room !

the room was great, food was fantastic, and the gym and staff were wonderful

breakfast, kids pool, water slides, valet parking, quiet location, heated pool, gym, view from the room,

make sure you do especially if you have kids

love that it had a massive gym inside of it and also starbuck/smothie shop/ i am sure the experience would have been better if

pool was not clean!

pool and jacuzzi were nice ud83dudc4dud83cudffc staff was friendly location was convenient

the two room we rented did not have towels we had to get pool towels

maybe a bigger pool

just the pool

they offer a decent + breakfast, and the location worked well for us

rooms were nice, breakfast was really good, parking ok

you may need from any store and the fact that the hotel does its best to have same sort of breakfast even in these hard time thank you so much for

breakfast was excellent, fast to get, and good quality

the room, the staff, the pool, the gym, the breakfast, etc

pool was awesome

that they offer breakfast and dinner it has a homey feel staff is friendly and accomodating

allowed early check in and offered water at check in and check out

many amenities including complimentary breakfast, free parking, free in-room wifi, and even free laundry facilities

the free breakfast was amazing. lots of options for kids and adults!

top bar was super chill with good music

rooms, pool, lobby, restaurant, location, liked it all

the roof bar with an excellent view of the city

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

place was clean and modern, the rooms were clean and modern, the staff was nice, the rooftop bar was really fun

fabulous location great gym, pool and outdoor area very clean hotel friendly staff

self laundry service was the most convenient to us, as a family with 3 young kids

staff was friendly, helpful, accomodating; appreciated laundry facility; meal/food was good

nice that there was a gym.

gym and pool are a nice extra to enjoy during your stay

i was able to do a load of laundry before leaving; and a great pool and gym too

the staff in the restaurant and the bar were very friendly and the service was excellent.

beautiful lobby with starbucks-comparable coffee bar (jasmin made me a iced caramel macchiato and my son got an iced vanilla latte)

shuttle service was very convenient .

the shuttle service to fivepoint was very convenient

kids found pills next to the bed, the bathtub wouldn’t fill enough to even cover my legs

there were people and kids running and yelling through the corridor after 10pm

and pool were nice

wonderful breakfasts and dining area, exceptionally clean rooms, wonderful spa, love the pool in warmer weather, location is perfect right off i5, we love it here and stay

our only negative was our room located on the bottom floor which had a lot of noise from kids running and playing

pool area was appealing (wish they had food/drink wait service~they certainly had the customers to

decor, pool. location is good.

the pool area is lovely and the other outside spaces are comfortable and very inviting - for example

the pool area was small with limited seating

small pool and lack staff for service.

friendly staff, spacious, spotlessly clean & comfy room, nice pool, and a good breakfast with plenty of seating

is good , near from services , prices were good , has laundry rooms , has also unpaid

gym was closed

pool was open.

'laundry area' was a single, banged up washer/dryer set outside, accessible to all

m pool) are

food, excellent 9 hole golf course, small spa but good service and great farm to table restaurant

two bedroom room is comfortable with mini kitchen having coffee machine and microwave

pool area is really nice

restaurant was really nice and wednesday evening outside the pantry was brilliant for adults and kids alike

loved the private beach on memorial day weekend, kids loved the huge jacuzzy

ere were dirty socks from a previous hotel guest

neighbor complaining about the kids laughing at 9 pm. irritated me.

our kids loved the pool and huge hot tub

we ordered room service one evening just in time for sunset and that worked out well

updated bath and kitchenette- very comfortable beds!

very helpful to have a kitchen w microwave, fridge and sink

the continental breakfast was easy and good variety

we really liked that the pool is heated as it kept us warm even in the chilly weather

very good; room amenities ok but not great (refrigerator fine, coffee service fair but no other kitchen facilities available), room size ok given the

great to have a jacuzzi as well as a pool

room was damp and had a bad smell, covered by incense no tv swimming pool was depressing expensive for the basic facilities at the hotel valet parking only for price of

the pool and spa area was excellent

convenient parking plus access to towels, chairs and umbrellas on the beach and access to pool/hot tub at sister hotel

no pool

the location the ambiance the rooftop bar and view cant be beat

the staff was extremely friendly and helpful and the rooftop bar is a must visit too

great location, loved that offered a rooftop bar as well as a tapas restaurant inside

the location and the rooftop bar and breakfast are amazing!

early check in, ocean view rooms

so beautiful- fun for kids & adults

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

the views were breathtaking from our balcony and the pool area was a 1st class operation

the pool and the pool area was packed with loud and noisy kids

breakfast was tasty & fresh

we utilized the pool, beach, bar and room service for breakfast

also the pool was incredible

the spa experience was lovely

kids throwing stuff off balcony onto people on the beach, pricey

i loved that the kids could go to the beach and we could see them from the room

room service was wonderful, there are bunches of little places to sit around the property to enjoy

the pool is nice to hang out when the wind from the beach was too much

view, room, pool, easy accessibility to the beach and downtown

resort fee not worth it wifi should be free

pool and hot tub was wonderful after a long day

small but functional pool - my kids loved it

noise from the swimming pool was so loud (kids were screaming and adults were also very loud) that we could hear it from our room, from the

the spa and pool were super nice and clean

pool area is very relaxing

we enjoyed the cookie time the pool and spa were clean and easily assessible

complimentary lounge chairs and umbrellas, walking trails, beautiful views from pool and rooms, fitness classes, excellent customer service

pass for the day; however we were not permitted to use the locker room/lounge without a same day spa reservation due to covid issues

i was also able to get in a round of golf, while my wife and daughters enjoyed the spa

room service wasn't all that tasty, considering the price you pay for it, and you're better off

cleanliness, amenities, fitness center, design.

breakfast was delicious with lots of choices

really liked that little two queen studio with a sofa bed and a little kitchen with a full size fridge, a dish washer and microwave

bed and kitchen

the pool area is nice

very nice stay, great apartments with kitchenette, pool, parking loved it

just wish the gym and the shops were open

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

the view is amazing the location the gym

in addition to paying a pet fee of $25 per night we also had to pay for parking which i thought should be included in the

the pool was very clean and had a good view

i never made it breakfast, but the staff and facility was very clean! i truly enjoyed my stay

pool was closed, so small.

was very crowded for breakfast not enough places for people to make their pancakes

there was a restaurant inside the hotel along with a bar, a gym, and 24/7 snacks

staff, rooftop bar for sunset & side rooftop patios for morning sun; no hot tub but pool heated

though out the hotel there was alot of room service plates outside of rooms

the entire hotel could have been cleaner. pool water was cold.

the rooftop bar is incredible with a full bar and great bar food

i needed to exchange my meal and had great service from the restaurant and room service

staff was welcoming and amazing things for kids to spend time with

asked for a later check out and they gave one extra hour with two kids its difficult doing anything by 12

a little noisy at times due to the proximity of the kids pool/ play area

beautiful location, nice room and decent pool. great staff

it was an exceptional breakfast

pool

breakfast

location was perfect. breakfast was good.

they do not have a pool, but being near the beach off-sets not having a pool.

location was great. kids liked pool a lot ;)

the room and bathroom were very clean and the room had its own kitchen which would be great for a longer stay

the 1 bed queen room was surprisingly large and roomy. there is a designated kitchen

one without a balcony but had a new bed and small kitchen

the carpets in my room were stained, had food stick to the floor

we have kids

were on the second floor and right above us was a family with young kids so all you heard was loud foot steps and jumping around at 6:00am

fabulous views, loved the hot tub, great breakfast

had everything we needed - separate bedroom, kitchen, hot tub

good breakfast options

the prompt service whether at the pool, spa or needing directions.

your needs and were extremely courteous and paid attention to your name during dining and at the pool

was confused about pricing when booking spa services

breakfast buffet, very friendly and perfectly trained personal, great location, huge pool, affluent

staff was very accommodating with our kids and the shuttle and golf cart drivers went above and beyond to give us rides and put smiles on our kids faces even when

studio was spacious and clean, day staff was great, and nice to have free parking and hot breakfast

quick service when we asked for an extra blanket. it is updated and nice kitchen.

loved it had 2 separate rooms and a whole bathroom in each one, plus it’s living room and whole kitchen and dining table

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm which is very

swimming pool under renovation

facilities are still under construction so the gym and other amenities were note available (incl

the room, the pool area was amazing with a big screen for movies or fun videos

cafe had great food (dinner / breakfast / snacks) - pool was kid friendly, but still chic.

no restaurant or pool yet

hotel has gym in second floor

starting with young hawaiian man at valet , to bar tender and front desk

i ordered food at the bar to take to my room

the establishment was extremely clean. the location was great and the bar was wonderful.

location was super convenient,close to everything, the lounge bar is great for drinks and the hotel is very modern and clean

nice pool

balconies. free wifi. free parking. yay.

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running around and screaming

the bar on site was fine, but the drinks we're really pricey

is 10 dollars and wifi is 5 dollars each day which is a little disappointing, but count them into price when thinking

like that the person who answered the phone when i confirmed our reservation i asked there was a shuttle, and they stated no

enjoyed the swimming pool. breakfast was plentiful. that you could bring your dog.

great hot breakfast choices

has a clean pool, small gym and few miles away from the beach

the free breakfast in the morning was amazing and had everything from bacon and eggs to biscuits and gravy

friendly and great breakfast, great patio for hanging out, clean modern room, nice small gym, nice microwave and fridge, keurig in room, ocean breeze tho no view, super comfy bed, and

the pool area could be more charming...

breakfast was delicious

we appreciated the pool, the gym, the laundry and the extended breakfast

pool and spa were so nice after a long day at the fair

the pool and spa were nice

cleanliness of the property, friendly staff, and airport shuttle.

breakfast muffins/danish, but all else exceeded expectations

pool - meh

the water in the swimming pool is a little bit cold.

modern facilities, accommodating staff always helpful, safe parking garage, shuttle bus to airport,

i did not like that the restaurant and pool were closed

we loved the clean rooms and comfy beds. the bar downstairs also had a great happy hour

indoor heated pool was awesome

the bar was busy when we arrived

everything but the bar being closed at 10 on new years

starbucks on site. shower was nice. room service was good. very close to john wayne airport.

staff in the bar were extremely rude and unprofessional

clean rooms, wonderful room service, very helpful staff especially the front desk, and my favorite part was even though

weight room is nice for a gym

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard would allow us to use

the bar and lounge is next to the restaurant where today i had the kobe beef burger so fresh it was

they have shuttle bus to 3miles within radius.

bed, fitness center, bathroom, overall cleanliness oft the rooom

clean, good price, very nice facility and surrounding area, late check out

their shuttle would not take you to the train station even though it’s close by.

the security guard told a few parents he was calling police on some kids

the pool heater was not working!

lots of rowdy guest with kids just running around the facility the pool was awful our microwave was missing the plate inside

thank goodness for the breakfast staff, they smile and one even asked how our trip was

breakfast a little later

i liked the ice machine location on each floor and also the location for the gym and pool

location to airport, complimentary shuttle and cleanliness.

front desk, breakfast, parking was close. room was nice and clean.

location, great staff, super clean, comfortable beds, large rooms, great breakfast, close to everything, some restaurants near by and close to shopping and entertainment

also the carpet was filthy my kids feet and knees were dirty from

restaurant & room service were both awesome

my room reservation was for 2 adults and 2 kids

the breakfast buffet scent of the hotel lobby very beautiful decorations for christmas the heated pool

pool was nice and gym

liked the floor access to the pool and gym

the breakfast only had proteins one day. lots of carbs.

were friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for a long stay

gym was great

perfect when travelling with kids

the kitchenette was the best feature and came fully stocked with dishes, pots & pans, and towels

staff were awesome. and the pool was open after 9pm

able to accommodate my request for type of room, did not provide any information about the wifi, laundry, or my request for a late check out when i inquired and seemed inconvenienced to assist

the staff was friendly, room service did a great job, and i had a window facing the ocean

no 24 hour room service.

no clear signage as to how to get to the pool.

very clean and comfortable and the included breakfast is quite good

if they add more vegetables for breakfast is perfect

lobby,bar,breakfast,cleanliness,rooftop pool

i was also not expecting to have a kitchen, so that was a great surprise for me

breakfast, options for healthy food, and daily on-the-spot preparations from the home chef

outside bar - not enough comfortable seating and happy hour ended too early

great service, beautiful rooms, nice gym & fun pool.

loved the heated pool and the outdoor fireplace

the pool area was awesome and the pool bar had a great watermelon jalapeño margarita

the hot tub and pool!

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only maryam and paul from help desk were very helpful and

excellent size rooms, the gym was great

bar restaurant got very limited selection of food for vegetarian

also used the gym which was first rate

great view , nice room , pool area was nice , bar and dining area very nice

no gym

was happy to clean them out of pool but they were still all on walkways and i was afraid for my kids to step on one and get stung

amazing pool area, comfortable beds, patios with chairs

we walked to this hotel with kids with no problem

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

the staff was excellent doorman and the hotel shuttle went above and beyond the call of duty

kids friendly m daughter enjoy your stay thank you

was hard to find the shuttle pick up zone

room service menu in my room, phone in room didn t work, restaurant service was deplorable and my

the room is cleaned except the swimming pool in renovation.

pool area is much larger than most

desk personnel and hotel shuttle bus drivers are very friendly, phone service personnel are very helpful

the bar tender was so friendly ana s the bed was extra comfy and the decor was modern

one in house keeping or room service picks up the phone at all

hotel was very close to my work venue and the airport. free shuttle service was also available.