everything....friendly staff, quiet property, excellent breakfast

facility was great, the staff amazing, clean, accommodating and the coffee bar a great touch

service, location, spacious, clean and modern accommodations with a full kitchen at a great price

the room was just perfect for 1-2 people and the kitchen and fridge made it super convenient for my stay

the room, gym, facility.

the kids world was a great suprise!

the kids slash zone

i loved the extras, pool, sauna,and steam room!

bar shower pool

gym,spa and basketball court

this place does room service at 9am, much earlier than what we are used to

room was very spacious. breakfast was included and it was quite good. lovely pool!

gym was very well equipped for a hotel gym

even had room service barge in 30 mins after check in

no laundry on the first floor

comfortable clean room. breakfast had a good variety and was always stocked.

slept with ear plugs so it was fine) and the wifi kept going down so i had to work in the lobby for most of the

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

great rooms, cleanliness, free wifi, and fantastic breakfast for a reasonable price.

the breakfast was so good.

breakfast was good and the dining area overlooking the pool was very pleasant.

gym is not open 24 hours

pool, gym, breakfast set-up, business center

breakfast was delicious! the atmosphere was beautiful!

easy access to main roads, nice pool and jacuzzi, great beds and bedding, free breakfast, helpful and friendly

i would definitely stay here again and bring the kids

the pool was not open..but that was due to covid 19 totally understandable.

peaceful but the weekend nights we couldn't enjoy ourselves at the pool area because of all the kids

the coffee at breakfast was so bad

located close to all my activities nice staff good breakfast

neighbor complaining about the kids laughing at 9 pm. irritated me.

room service food took almost 2 hours

there is no breakfast included, but there is room service

we loved the deck restaurant & bar on site

room service for breakfast starts at 9 am... not a

nice pool but not heated so unusable in january

on the rooftop which was great and they offered us (for free) the opportunity to use the swimming pool and jacuzzi of the hotel just next to it which was super easy and great too

no pool

convenient parking plus access to towels, chairs and umbrellas on the beach and access to pool/hot tub at sister hotel

they also offer complimentary coffee/tea and you can access the pool and lovely jacuzzi that’s only a 2-minute walk from the hotel, at their other hotel- scp

was located between pool and beach, perfect for kids

very good; room amenities ok but not great (refrigerator fine, coffee service fair but no other kitchen facilities available), room size ok given the

nice table and kitchen area

there was good free continental breakfast buffet, a bit better compared to the average 3-star hotel

also i took a lovely swim in their heated (85 degree) pool in the morning

no complimentary continental breakfast offered with our stay.

like most hotels ...would like breakfast included. ..loke hampton inn

clean convenient location right off freeway friendly staff and onsite bar and cafe

pooll

dinner was great, the dining room was lovely the bar lounge was too

the staff was extremely friendly and helpful and the rooftop bar is a must visit too

great location, loved that offered a rooftop bar as well as a tapas restaurant inside

the restaurants and bar onsite. downstairs lobby cozy to sit and relax

early check in, ocean view rooms

bar and the roof were amazing

to the sand very accommodating to my 5 year old sending up s mores and a tent to the room room service food was very delicious we ordered

the splashes bar and restaurant were very tasty

kids club is a must

no room service for cleaning service

couples massage at the spa was a special treat

elliptical machines and 3 treadmills plus a weight machine and kettle

and also i think the room service hours could be increased

ridiculous that you can order room service for eggs benedict, but not locks & bagels

great pool area and access very fun 9 hole golf course

very nice rooms clean and big pool

if the wifi free is a surprise when there is a mandatory resort fee that covers the wifi and

resort fee not worth it wifi should be free

room service was wonderful, there are bunches of little places to sit around the property to enjoy

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

the welcome drinks were delicious and we had them by the pool along with complimentary frozen grapes

ich is nice, tons of kids though just an fyi for those looking for more of an adult relaxation trip this might not be

spa outside pool staff could have been more attentive.

the pool and the pool area was packed with loud and noisy kids

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

fernando was a terrific server at breakfast as were the many others not mentioned

small but functional pool - my kids loved it

super clean. the pool area is adorable. the location was perfect.

noise from the swimming pool was so loud (kids were screaming and adults were also very loud) that we could hear it from our room, from the

i’m happy with anything but the kids weren’t impressed

pool area is very relaxing

the view from our room was of the parking lot. i wish we had had a view of the pool.

the gym had about 4 machines that were nice (elliptical, stair, treadmill) all with tvs

pool and jacuzzi are great

the room, the pool, the quiet

the staff were wonderful and helpful. the kids enjoyed the pool.

the pool was heated. everything was very nice and clean. i absolutely love this place!

very clean hotel. comfortable rooms. friendly staff. the gym is small but has the necessities.

the bar was open there

and bar were a huge plus

not open after breakfast, a food solution for this welcoming in-lobby-dining and bar area could be menus from plethora of nearby restaurants food-to-go menus in both welcoming

it's very hard when the kids have to be on the softball field with empty stomachs

pool area was clean and nice

nothing, the pool was like ice the hot tub was like laying in ice cubes

tiny pool, jacuzzi was down, ice machine was broke

we were able to make the sleeping situation work despite having booked a room with 2 beds for the kids to have their own

the breakfast is so so

breakfast was just ok. but it was nice that there was a warm food option.

good room, good breakfast.

everything was great. i loved breakfast and the rooms.

the staff was friendly and helpful, the location was perfect and breakfast was a bonus.

clean & had free breakfast.

has kitchen which is a must when my famliy and i travel

was good , the only thing i would change is the breakfast , they need to be more accessible and have it ready for guests

hot tub wasn't working and pool was on the small side.

pool was pretty murky, and there was a sewage smell around it not to mention there wasn’t very

the breakfast included! great room rates. low security deposit.

bar area and reception area felt to small

the bar was not in service during the stated business hours

clean room, super tasty breakfast, with a great choice of food: waffles, eggs, yogurt, cereals, coffee

clean. restaurant and bar available

sliding door didn t work well, water leak staining on much of the ceiling, unable to use the wifi/bad signal, staff member fold us check out was 11am but reservation states check out was 12pm

room service but they don't have a kitchen there or anything but room service would have many

manager was very accommodating for our early check in needs. she deserves a pay raise!

good clean room, no problems with parking, desk people where nice and understanding

tv choices not great

super clean property spacious rooms gym breakfast

the breakfast and the variety of food offered

the breakfast was decent, not sure why the reviewers had a lot of complaints in regards to

breakfast was excellent, excellent cleanness and friendly service

very thing was amazing everyone was so nice and the breakfast was great!

is located in a beautiful location with access to the beach and offers many activities like golf, swimming, surfing, yoga classes, tennis courts, spa

only place to eat for dinner was ordering room service

the staff were beyond accommodating, especially lori at the front desk/reception (my kids adored her), jorge at one of the main restaurants during breakfast (there are plenty of

helpful, from the valet attendants, reception, staff encountered randomly in the hallway and to room service

restaurants & room service were highly over priced. so was the parking.

loved the pool area and little cafe.

we also appreciated a late check out that coordinated with our train schedule

the pool area is lovely and the other outside spaces are comfortable and very inviting - for example

very nice hotel. nice pool. beautiful location.

more signage to pool and cafe

room was clean hosted breakfast was very nice and fresh

pool side bbq at night was fantastic

location, great complimentary breakfast and quite.

the friendliness of staff, how super clean it was and the breakfast was fantastic!!!

they closed pool down to clean and service it kids were really looking forward to swim.

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

the view is amazing the location the gym

just wish the gym and the shops were open

very friendly staff (all); safe area; pool and games; firepit

was very clean, large walk-in shower, movie night with popcorn & blankets provided for the kids

from hotel if looking for more food options or if planning to buy a lot while shopping with small kids

we liked it a lot! plan to stay again in the future. please add a couple pool tables.

nice large gym. rooms were simple but had everything you needed and beds are comfortable

basic but clean good gym

i couldn’t use the pool or jacuzzi with kids all around. it was a big negative

the roof bar with an excellent view of the city

so we were left with no choice but to put our kids traveling with us elsewhere

too many kids lol

pool was clean and nicely maintained.

beautiful hotel very clean and love the restaurant and bar inside

i was able to do a load of laundry before leaving; and a great pool and gym too

family had been traveling for some time and there was no laundry option which would have been helpful

i love that they had a shuttle to our event and back!

the prompt service whether at the pool, spa or needing directions.

beautiful pool

: the spacious room comfy bed with lots of pillows the view facilities at the spa the pool a good place

services at breakfast and pelican grill restaurant was very very slow

pool, vegetation and gardens, ocean views, large rooms, comfortable bed, golf courses on site

breakfast ok

pool area & breakfast. front desk personnel were exceptional.

very nice room, more like a resort condo. with kitchen and small living room ud83dude0a

the free breakfast was great

breakfast was delicious with lots of choices

the breakfast buffet never disappoints

liked the area with the harbor view the spa tub in a room was amazing the breakfast was very good and i liked the complimentary wine

great afternoon wine/cheese as well as buffet breakfast offered

is above and beyond from the welcome note found in our room, the wine and cheese picnic, and our breakfast

they do not have a pool, but being near the beach off-sets not having a pool.

guest smoking pool was cold

the pool was very clean and had a good view

in addition to paying a pet fee of $25 per night we also had to pay for parking which i thought should be included in the

the breakfasts were good - especially liked the menu for the following two days is posted ahead of time

we came early but checked in without any problem or asking us to pay for early check in

the spa was relaxing and offered many options

the gift shop and spa were never available to me always closed . it was disappointing

the spa was great

the bar area was great too

the room was super clean and the pool had bar service which after a long week of working, a mai tai at the pool was all i wanted

we loved the location, and the free breakfast and coffee was definitely a plus

it has a great pool and hot tub, and a very good breakfast in the morning

the walls are very thin (or the people, and their kids, we’re very loud

full kitchen but no utensils, plates, cups and no coffee maker

i love the location and near my kids

great food, great bed, great service, nice laundry

pool seem really dirty, the water was yellow

comfort amd breakfast was great.

great customer service - always making sure we have everything we need - great breakfast too!

great room and breakfast too

not worth $200/night and price of wifi

we didn't connect to the wifi yet still had a charge for

choice was superb, kids loved the pool, all staff were really friendly and helpful

room service but we understand the new rules with covid.

room was right next to the gym so we heard weights being dropped until almost midnight and then bright and early in the

location early check in clean nice room

very friendly, same parking lot as two nice restaurants, hotel included a nice breakfast and it was clean

the pool not heated

both washing machines on both floors were out of order, i had phoned in advance asking about laundry facilities & was never told out of order

pool is nice

is great and when in that area always book a room, family was able to barbeque out side by the pool area and was very nice in that

breakfast and dinner are such a nice perk

kids from age 3-8 years of age in the gym, making a mess with the water and brought juice in and

the food the employees and the cleaniess of the property. and the laundry is free

nice room, i wish we were there longer to take advantage of the kitchen, super close to five point amphitheater, free breakfast buffet

few kitchen utensils were missing, no toaster or cutlery

staff was great, breakfast ok

kitchenette and beautiful views of the ocean

we have kids

they provided a very nice breakfast…more than a continental breakfast

pool and jacuzzi were nice ud83dudc4dud83cudffc staff was friendly location was convenient

pool could be bigger

just the pool

room and fitness center was great.

the two room we rented did not have towels we had to get pool towels

quiet large room and free parking

staffs don't give sassage to kids

wifi and we had to keep calling maintenance, no toilet paper on site ,

from the free parking, internet, and breakfast, to the proximity to restaurants and places to grab coffee, it

location, pool, workout room, breakfast was great, comfortable bed, responsive staff.

very rude breakfast manager my wife and two kids got up from the table with plates left on the table and she snapped at them to clean up the

in house gym is pretty small, so the equipment is limited

e front end manager very courteous and follows through)as well as

kids are running around and noisy. guests slams doors during ungodly hour.

location of hot tub and pool

the pool

pool hours can be open later time

could use a better pool and hot tub

was very clean, has food for sale in the lobby, nice pool and jacuzzi, lots of amenities in the area

tubs was small the hot tub looked dirty and wasn't warm enough and the pool was not heated like i was told

to covid a lot of amenities were unavailable including the breakfast, gym and pool but room was nice, staff was helpful and had an overall good

no breakfast, pool or gym

staff, from the front desk to the lady in the breakfast room were very accommodating

rooms were nice, breakfast was really good, parking ok

very helpful staff, clean rooms, good breakfast and coffee all day.

confortable beds! great bath products! wonderful shower. nice steam room. awesome gym.

great service, beautiful rooms, nice gym & fun pool.

the pool area is great and heated

outside bar - not enough comfortable seating and happy hour ended too early

loved the heated pool and the outdoor fireplace

the self serve juice bar was great

the pool bar and jacuzzi area. great service, view and cocktails.

the pool and lounge area was beautiful and peaceful.

room service was extremely slow

the bed was extremely comfortable and facility was clean. i loved the gym.

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

and courts, the optional delivery or pickup restaurant food service, the snack/ morning coffee bar at the rear of the main lobby, the doggie poop bags at certain locations on the campus, the

pool, the access to the beach, the serenity of the property, and the attentiveness of the

large swimming pool / jacuzzi area that is very pleasant

lots of things to do- golfing, big chess, tennis, gym

location was super convenient,close to everything, the lounge bar is great for drinks and the hotel is very modern and clean

the bed is comfy, the room is spacious, the gym is nicely equipped and there's a neat pool with an outside seating area

had a great time at the gym and pool

chose this hotel because they advertised having a bar and cafe on site

swimming pool looked a bit dirty at night and too many people using it during the day

kitchen pots and pans could be better. lightning could be better.

good breakfast, convenient swimming pool and hot tub, nice staff

team enjoyed the outdoor area and pool in the evening hours to socialize and relax by the fire pit

breakfast should be at 6:30 on the weekend

women serving breakfast were stingy

were dozens of kids running around making noise and the management team was not very responsive

the pool is really nice and the gym is huge

the staff were friendly and extremely helpful. they let us early check in and late check out.

good location , wonderful staff, very clean, great amenities, loved the pool!

pool area, lounges, onsite stor al well thought out

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only maryam and paul from help desk were very helpful and

gym rather compact

to fitness center and pool was odd as we had to walk through restaurant area to access the pool/gym

the pool and gym were very clean

the breakfast buffet/omelet bar included in our package was worth every penny

there were no instructions on how to use the phone like what to dial out or how to get a hold of room service if there was room service or how do you even get a hold of the front desk

charged a resort fee which doesn t seem right since they don t even have a swimming pool

coffee maker, but no bar fridge in the room

that is also wheelchair-accessible, so my aunt & i can get our things as needed *excellent free wifi for my various devices (essential to me for my remote consulting work) and i was just careful (-)was diminished the $22 per day resort fee; i was told the resort fee was for the breakfast and wifi and hot tub (-) very poor wifi (-)broken wifi, worst hotel art ever oh and tons of black mold.

was amazing, staff was so kind and helpful, simple but perfect breakfast, hot tub was perfect, room was very clean

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

liked the shuttle service. room is clean and quiet, a bit small.

i was needing a hot food snack bar or restaurant.

the bar on site was fine, but the drinks we're really pricey

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running around and screaming

breakfast buffet was very good , we also ordered room service both were delicious

honestly $150 pet fee for a place like this is insulting.

shuttle to the airport was clean, courteous & helpful driver

the hot tub and gym were great

place everything was good, beds were super comfortable and the food was great from room service

clean rooms, wonderful room service, very helpful staff especially the front desk, and my favorite part was even though

i liked the place but the problem was the room service

not best breakfast i’ve ever had but far from the worst

the restaurant and baggage/shuttle staff were very friendly and helpful

also there aren t many activities in the hotel other than the pool and the gym

gym the really good breakfast, the room , the bar drinks and food and bartenders

the pool area is only open during certain time.

the gym. center

friendly staff good food nice pool

everything but the bar being closed at 10 on new years

hotel was very close to my work venue and the airport. free shuttle service was also available.

breakfast was good

friendly staff, nice modern decor, clean, high quality room service, great central location!!!

you should provide free continental breakfast.

the pool, bar, complementary water

bar closes early at 10pm but if no one is in the bar will shut up early, just keep that in

very clean, nice gym and pool. great breakfast

the on-site restaurant didn’t have much to offer. only snacks and bar food.

pool - meh

the hyatt offered a shuttle from the airport to the hotel

the bar was open a few hours in the day, but no place where i could just sit and relax and have a great

due to city ordinances the bar closes at 10

long wait for hotel shuttle

the kids loved the waffels

room isn't the best suited to rooming in with young kids since there not much separation of space

no complementary breakfast

tredmilles and bikes in the fitness center all required a login, which would take a while to set up

chairs, clean floors) - quiet, especially considering proximity to the airport - peloton in the fitness

clean and easy to get around, free shuttle from and to hotel

we never received a pamphlet on the hotel and we didn’t know where anything was… pool, fitness room, laundry

the pool and spa were nice

breakfast was delicious

need to try their gym one of these visits

there were stains on the toilet seat (could not be removed) and when jets were turned on in the spa tub some black flakes came out

so close to my favorite beach! the staff are super nice, and comfy beds and loved the spa bath!

of shuttle to the airport

loved how clean it was and it always smells fresh after room service

the room is cleaned except the swimming pool in renovation.

was clean, the workers are friendly and the best part was the huge heated outdoor pool and hot tub

add sanitizer station by the pool

no gym

the courtyard pool area

gym use was great, though having it 24hr/7days would be better--especially since it's separate and

on arrival the kids were loud in the pool yelling but next day was clear5and i cud

we walked to this hotel with kids with no problem

breakfast ...

room wasn t cleaned properly, and myself and my two kids have asthma and bad allergies and we sneezed and coughed throughout our entire stay due to the

the room was quiet and the breakfast was hot and amazing'

pool wasn't available at that time.

the 2 room suites are perfect for families that want a seperate area for the kids and parents

broken treadmill and elliptical in the gym.

free parking, 24h gym, heated pool & hot brkft buffet

heated pool

i enjoy the pool, it’s always clean, and a perfect temperature, my room clean, comfortable bed, ( it’s the

breakfast was great! we were able to check in early

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and lounge as well

lobby,bar,breakfast,cleanliness,rooftop pool

very new hotel, very conformable, breakfast is good, employees are very friendly

lobby,bar,breakfast,cleanliness,rooftop pool

breakfast, options for healthy food, and daily on-the-spot preparations from the home chef

really appreciated the shuttle availability

it’s a nice hotel and just horrible kids making it difficult to sleep and disrespectful

too many kids in jacuzzi

i also didn't like the high fees included if you get room service from the restaurant in the hotel

ordered room service for breakfast and they were so fast

wifi was hit and miss in pool area.

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well as food & drinks to go

pool area and jacuzzi was very clean and accessible

staff on check in free bottle of wine early check in to our 2nd booking

service at the pool