pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

nice swimming pool

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

breakfast was very good

the pool

i didnt have the breakfast but the location was great for the event that i had to attend

the pool was clean and fun, and all of the staff was very nice and helpful

they even closed the fitness center and the indoor pool

free hot breakfast

everything was perfect. clean, comfortable, very friendly staff, awesome breakfast.

the breakfast was awesome and having the option to pick up the on the go

breakfast was excellent, hot and ample with the staff to keep everything ready and hot

the employees were outstanding, friendly, and helpful. breakfast was very good.

very comfortable good service great swimming pool

pool had a lot of kids, but that is to be expected as hot as it was

pool was closed due to covid

quiet location, excellent breakfast and comfortable room

bed was super comfortable and the spa tub in my room was

the gym could have had more weight lifting equipment.

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

breakfast was not to bad and the pool was clean

i was hoping to use the pool during my stay but was unable to.

the gym was nice and clean but did not have much weight lifting equipment

location ev charging

fitness needs to be upgraded..

my kids really wanted to swim, but it was too cold

is in a very good location ,exceptionally clean ,great breakfast ,staff was extremely friendly and helpful,very

the bar was expensive for drinks not enough selection and breakfast could have been better

breakfast was only granola bars and 2 different types of small packaged muffins… really need to

breakfast was good with muffins and granola bars coffee was fresh…

wish the breakfast was better or there was a breakfast but i understood due to covid-19.

the layout was perfect the staff was amazing it had an laundry facility which i loved

no breakfast unfortunately, due to covid-19, however, the kitchenette is my favorite part about this place and their rooms

everything the pool the staff n the breakfast was amazing so good

pool and hot tub needed to cleaned more often and the hall leading to the pool had a very nasty

incredible staff, from customer service at front desk to housekeeping to breakfast service

breakfast was good

this was one of the only, if not the only hotel in the area that had the hot tub/pool available and a hot breakfast

loved the amenities and kitchen areas

the kitchen staff was nice and the breakfasts were good.

breakfast was a good mix of hot breakfast and grab and go

kitchen in room, besides stove top which u can get a griddle from the front free of charge

due to the snowstorm, the breakfast options were limited but still delicious

there was more than enough room for my husband and i plus our four kids

great room and good hot breakfast

my kids enjoyed the breakfast

free hot breakfast was exceptional and coffee always available

it had a great breakfast. room was clean. staff fruendly.

breakfast

that breakfast was trash i didn’t like it

did not get breakfast left everyday at 5 am

indoor pool was a hit with families

the bed was really comfortable and they allowed an early check in

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants it

convenient bar for night cap after long day on the road

sign for the pool said that it is open from 5am-10pm

pool was inoperative

having breakfast and a bar within the hotel. very convenient

arrived to learn on hot breakfast offered even though it was featured on the website

was no breakfast available and the gym and pool were closed all because of covid

breakfast was not served during our stay

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

was no breakfast available and the gym and pool were closed all because of covid

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

it had a pool, there was breakfast available in the morning.

breakfast was good. checking in and out easy.

breakfast not as promised

swimming pool

it had a nice pool and rooms for a good price

the fact that the room was clean and it had a pool

blood stains on curtains, smell of somke and weeds in the corridor, troublesome wifi.

the parking lot is big

pool was small but clean

was nice clean and pool was well up kept

was good the tv was kindaud83dude2cand the wifi would boom at night ud83dude2cud83dude2cbut other than that it was

the only issue was there was no free wifi as advertised.

my room was clean. i also liked the gated parking.

the location was good, around lots of places/food. gated parking.

the bathroom looked like it was in a run down gym locker room

clean, staff was very friendly and professional and very close to interstate and large variety of breakfast food

the breakfast was a little lame. the pancake machine was broken, eggs were dry.

price, cleanliness, breakfast was very good,

better value if you have pets with you (no pet fee, waste bags at walking areas)

everything was clean, the staff was very helpful and the breakfast was great!

the room was clean, and the breakfast was fresh and hot

nice pool area

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment, great location just off the interstate, overall 10/10 and well worth the

breakfast was good, tables were clean, staff friendly

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn’s

the staff was helpful and the breakfast was

clean, comfortable, quiet, excellent staf, very good breakfast

clean, well kept, comfortable beds, good breakfast.

the breakfast was delicious

great prices there but kind of dim but to be expected with a more bar setting

great breakfast included! quiet. great location!

do wish the room service didn't end when the restaurants close which was 8:00pm

i didn't want to call room service

paulette s room service was excellent

was an airport shuttle to assist with transportation

not enough parking space

we were just a little outside of the middle of the city so there was less traffic and that parking was so much better where we were staying

didn't like that the pool was connected to the outside pool which made the entire pool cold

minimum to no parking space available

room service does not answer their phones

evening workers at the front desk and the bar were phenomenal and went above and beyond!

couldn't always find water or towles in gym, tiny towels for pool, when they were there

did not like the treatment i received during room service

couldn't always find water or towles in gym, tiny towels for pool, when they were there

our room 226, shared a wall with the industrial laundry center

the hotel was beautiful,staff friendly and helpful. loved the shuttle to downtown.

liked the room and the gym . also thought willie the driver was fantastic.

the gym was good, the level 3 bar with fire place is a great spot to chill and relax

the kids loved opening the door to snacks and watching the fish from the balcony

kids hated that part

mentioned to the front desk staff that the treadmill at their 3rd floor gym facility gave me an electric shock

bar waitress kaitlin was really

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

kids screaming and crying and slamming doors

staff, great location, great valve, breakfast great valve included in hotel fees

the complimentary breakfast was very flavorful and tasty

nice front staff, easy parking, good location, good breakfast.

that the pool was getting fix but it’s back open

were told a 6 block walk to beale street was doable with two little kids

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

from valet parking to check in/out rooms, bar (a plus), whirpool, breakfast and everything in between

laundry facilities need some attention

the bar and staff, extremely clean rooms. very worth the money for the location.

free laundry facilities were a bonus

kitchen/bar sink

drinks at the bar a little pricey

i loved how the seating areas were, games, bar etc

that works at the front desk and bar was very nice and helpful

the girl at the counter was also very nice and understanding and graciously granted us a late check out

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

finally, there was no hand sanitizer in the area where you fix your breakfast

on sundays there cook is off, so all they had was cereal, and muffins, bagel… we had 3 little kids and were expecting a good breakfast

kids loved the pool! good breakfast.

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

nice and the breakfast was hot and served

you get to the gym early otherwise it ain’t happening

your roof bar was great.

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

not good for people with kids

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

called the hotel to see about an early check in and my wife was told our room was ready

, one small thing we didn’t like, was breakfast

very pleasant staff gave us free pack of detergent for guest laundry (yes

loved the pool

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

i love the roof top bar and the fact that there is a starbucks inside the facility

breakfast was very good

top bar never opened

staff preparing breakfast with the guests

* although we didn t use the gym, it looked clean, modern and well equipped

the also have a nice bar attached to the hotel

staff cleanliness laundry to wash clothing

fabulous fitness centre

we did not utilize the bar or eat the breakfast, but the facilities looked nice

indoor pool great valet staff downtown close to beale

room service still unavailable despite being advertised in canopy s business

room service and cleanliness was below standard

but the gym

sn t really a big deal) expected room to be bigger and have a better view for the

staff was friendly. drinks at bar were good.

the gym was very short and the treadmills was old, maybe they need maintenance

wifi did not work, elevator did not work, the wait was long and i was on the 11tj floor

there is parking onsite for a daily charge and free wifi

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

gym was closed for refurbishment

no! def will stay there again! next time i will take my kids. very kids friendly atmosphere.

we got back from the play at 10:25 and nothing open except room service

breakfast not included. no coffee pot in room, and free coffee wasn’t served until 6 a.m.

i traveled with my grand kids and e ernie went out of their way to make them feel special

room service showing up earlier than the window we d selected.

there are kitchenettes for whatever else you want to eat, drink or keep refrigerated

was clean and everyone was understanding/// i needed a early check in and they allowed that to happen

treadmills in gym are out of order

breakfast on weekends not starting until 7:30am

the room was nice sized, the gym was nice too!

the gym was very nice.

have one person who takes orders for room service

they had security on site, they had great food and bar options.

loved the pool area and big hot tub, the fitness center was awesome too

the pool and hot tub were open but not cleaned water looked green

had my teenager purchase laundry soap which was listed for sale at 12

having a laundry room on the same floor

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

guest laundry very affordable and helpful

maybe not the best family hotel if you have kids that need to nap

the pool was closed for maintenance

the pool was awesome and the staff

we loved the indoor pool and breakfast

pool was very murky, cloudy.

only thing was the pool was closed but my stay was great

yes, the bed was wonderful! breakfast was terrific!

for this amount, i could've gotten a room with a kitchenette

the free breakfast is always good

the breakfast was great!

the pool and the size of the bathroom

the pool was closed

very clean. close to doctor’s office. breakfast excellent. safe area

pool not open

did like that they had a pool, but i wish the pool was a little deeper

breakfast should extend to 10am.

room service cut off at 10 pm - right when we got back to the room after the game

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

and the new year s party that was downstairs at the bar was lit

bad room service hours if your coming back from the game

had a early check in didn't get in the room till 5

lovely modern rooms with coffee machine. great location, good gym and pool.

is a great hotel with a fabulous rooftop bar and lounge

location, pool, well-designed, view of river from room, & staff was nice!

well appointed gym and relaxing pool

modern and inviting . buzzing bar and great views

ilove the beautiful room really love the pool breakfast was amazing

the breakfast was great, and dinner at the italian restaurant was fabulous!

hich i understand kids can be

the complimentary happy hour and cooked to order breakfast that embassy suites provides

fountains, planting of seating and tables, restaurant and bar and very nice work out room & pool

good bath linens, good toiletries, excellent water pressure shower+sink, super clean, easy parking, good location

requested an hour early check in and called beforehand to confirm this

also…kids soccer being loud very late at night

the whole point of me booking the room was for my kids to swim an then have breakfast the next morning

construction going on- parking lot was a little hard to navigate due to construction things in parking

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

location, price and cleanliness were good. the gym was also good.

breakfast was scant, pool didn't open before i needed to leave each morning.

got to use the pool for about 20 minutes because my wife is pregnant and couldn't handle the smell from the people

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

environment & breakfast was good.

pool was a little small

great location for us. free parking, nice breakfast.

no outside patio near the pool

to do with the hotel but the police always had someone pulled over in the parking lot and the blue lights would light up my

laundry room were dirty place was smelly in our shower had

the fitness room was small but did have dumb bells

traveling 800+ miles with two hungry kids we landed at 10:30pm on saturday, 6/15

heat in fitness center; soap, shampoo, conditioner dispensers empty in both bathrooms in our suite; more

the room was very nice and it had a full kitchen in it. great room for the price!

the pool and courtyard area are very secluded and safe

very good hotel , good breakfast menu , the room and pool are clean

the pool wasn't open the day we checked in

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

friendly staff, location, cleaninness, breakfast

even with late check-in, we were able to get a drink from bar as it was closing

everything besides the pool noise was great!!!

i enjoyed the bar and the pool

great gym and pool area

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

breakfast wasn't very good

breakfast

did not eat breakfast. location was fine.

it was clean were they did breakfast

the gym was a huge bonus and very well equipped

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

no gym

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

there’s no gym on site

fantastic bar and restaurant

there was no bag for laundry in our room, and we could not get one after lots of trying!

was all brick and pretty quiet, even though they had a bar with some nightlife

the bar was a good time

the laundry room soap vending machine was empty and the front desk didn’t have any

pool is small

breakfast was good

it was clean and safe and the breakfast was an added bonus

details taken care of, “all inclusive “, parking and breakfast and good gym and

great pool area. excellent breakfast, and extremely nice employees.

no indoor pool

pool was closed

pool didn’t work

everything except the pool was closed

pool available, i was expecting to be able to swim