wifi reception is not always good

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

delightful and as we were a group of 12 with 4 young children nothing was too much trouble, the kids loved the swimming pool & the tree house

the indoor pool is great for kids learning to swim

the gym, sauna, swimming pool, fires,

bar staff were exceptionally great , so friendly and made it feel like home from home

really lovely with the kids

the food in both the bar and restaurant was excellent, and very comforting knowing we had such a good offering in the

the restaurant is lovely with a delicious menu including catering for kids and vegan

the restaurant had great food as did the breakfast

bed was comfortable the location was quite and the from the back rooms where great and the free wifi and plenty of car parking spaces

bed was comfortable and the view from the windows was great large car park and free wifi the receptionist was very

comfortable room and wifi

of the bathroom facilities were broken, shower stream was not very comfortable, wifi was poor and not working at all for most of the

poor wifi

for example, we could order milk and cookies for the kids that would be brought to our room at the desired time

breakfast didn't run as smoothly as it should

annoying little midge like insects at head height when using outdoor pool

also the milk and cookies for the kids at bed time was such a great treat for them

the gym has some machines but no free weights

we were attending a wedding we requested an early check in and were very grateful that they were able to oblige

room service breakfast was very well priced - works out the same as dining in the restaurant

excellent cocktails and comfortable bar & lounge

found the bar man very rude and unprofessional made us feel really uncomfortable

parking

it is entirely unsuited to invalid customers

location great. lovely old hotel. outdoor pool a real bonus

the health suite didn t have towels and in the spa they send you back to reception for a key: why don t they keep towels and spare keys in the

were excellent, special thanks to jack and the bar staff for making us feel so welcome with a 6wk old baby

have stayed in nicer rooms price but when considering the overall package, the gym, pool, bar and restaurant and very good staff the hotel is a winner

breakfast was excellent, staff were very friendly and helpful

stuff makes it look more of a sports bar rather than a country retreat, the noise from kids running around being left to do what they want is quite something especially when the rooms

dog friendly room, bar and restaurant

dinner wasn’t very nice, however breakfast was excellent

it’s charm and history and period touches and it had ev charging points for customers

hotel itself is beautiful, the grounds are amazing; the location is fantastic and the pool/spa/ gym were great too

you have so much space to enjoy, and the gym and spa are still only a 5 minute walk away

conversation on mobile phones in the indoor pool area

the outdoor pool was too busy to go in as full of families and little kids but can’t blame them for enjoying

location and surroundings were fabulous all the staff were really friendly and helpful the gym was good the breakfast was excellent with such a wide variety on

plenty of parking

excellent great shower meal in restaurant was very good excellent service nice lounge area and bar area and out door area disabled parking very close to hotel entrance a number of spaces

nice lounges and bar area

the hotel also offered room service which we did not expect

only stayed one night so just got room service in the evening

lots to do at the hotel, swimming, spa treatments, hot tub or just relax

breakfast was excellent and with great choice

bar and resturant staff should ask for room identification on each serve and we had £57 of cost on

beautiful location with lovely spa and pool

swimming pool, gardens

everything from the quirky room with the lovely room to the great breakfast

parking, beer garden, sport on tv, excellent breakfast, welcoming

lovely accommodation convenient parking superb breakfast pleasant and helpful staff

tea/coffee/water in room, decent wifi, central location

lovely accommodation convenient parking superb breakfast pleasant and helpful staff

breakfast was english and continental

nice bar and close to lovely local shops

lovely renovation decor was superb all the staff were very attentive the bar was exceptional nothing was to much trouble for the barman he would mix you a drink even if it

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

we had drinks on both nights in the salt bar and were looked after by a super attentive friendly bar tender marino

well presented with comfortable well appointed rooms, plenty of on site parking and a pool if you need it

rses are free to go where they want in the new forest)

peaceful. comfortable. lovely little pool. very clean. plenty of parking. beautiful garden

breakfast was really good ,the pool was a big hit with the kids

ample parking is available too

early check in (3pm) and late check out (11am) welcome

loved our room which had a sea view, the breakfast was amazing and so was the beach house its self

lovely breakfast and sir lancelot the hotel

the annoyance of covid tier 2 restrictions, missed the g & t in the bar before dinner but that is no fault of the hotel and staff were happy to bring to the room

outdoors lovely grounds and a great tree for kids to climb/play in

fantastic location and spotless rooms. breakfast and dinner superb and staff brilliant

staff were hardworking and friendly, breakfast and the food in the evening was excellent, great looking pub with a good selection of

it was a busy sunny sunday afternoon and the young bar staff seemed a bit unprepared for welcoming guests who are checking in

the food was excellent both at breakfast and dinner

breakfast excellent choice

rather than in a conventional hotel, the round the corner location of the ferry to iow, the pool, gym, friendly helpful staff, etc etc, the list could go on and on, overall the best grounds/gardens

lovely atmosphere, good breakfast, friendly staff, nice and relaxing spa and a well equipped gym

very lovely place , staff very nice , so many veiws very tranquil place can be little pricey at bar but if your looking for a a get away this is perfect near only 2/5 min walk to

the reception staff were really helpful allowing a late check out for no extra price

the bed was very comfy and there is an excellent gym

breakfast, it's my favourite meal of the day and it was treated with importance

dinner was excellent, breakfast was the same, we would definitely visit again

breakfast and dinner maybe a little on the pricey side, but they were very nice and the service was

we had drinks in the bar and an evening meal

the bar lounge was cosy and had a very relaxing feel to it, and the staff were very helpful and

spacious room with good facilities - kitchen, 2 bathrooms, 2 beds and sofa bed.

kitchen was well equipped and very nice bath with overhead shower

the kitchen was well laid out, and i loved the layout of the apartment

there was a guest laundry room (£3 to wash, £2 to dry)

is great, rooms are actually apartments with fully functioning kitchen , amenities are well maintained, strongly recommend

access to the parking lot was difficult

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

lovely hotel and staff. great location with ample parking. lovely breakfast. good restaurant.

plenty of free parking at the back of the hotel

wifi was excellent allowed me to work unhindered

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

room was lovely, very comfortable for myself and two kids

excellent staff very friendly. pool was good

lovely restaurant and relaxing bar area

smiley young chambermaid and helpful young lady and maintenance man who directed me to a golf club

great size room for an adult and two kids

from blankets in the bar to his own bowl, treats and toy in the room it was fantastic attention to detail

the wait time for both breakfast and dinner were fairly long but it wouldnt put us off returning

fantastic breakfast especially the black pudding.

bar and waiting staff were polite and approachable

bar area and restaurant were also great and food was excellent

yes, you have to book your breakfast, spa and gym times but everything is handled beautifully and you will come away feeing pampered, rested and

the pool was quite cold and the jacuzzi has too much chlorine in it so much so it make froth on the top

stay once again all the staff are friendly and very professional, breakfast service ran seamless full credit to all the

welcoming and friendly, great bar & terrace overlooking the quay

lovely hotel in a beautiful part of britain with excellent breakfast, gym and spa facilities

great bar with nice seating

bar and restaurant areas are comfortable and nicely furnished

we had breakfast in there bar area , which was lovely fresh good products

lovely bar setting, comfy room

the bar was comfortable and reasonably price drinks

was a real surprise, not so much a room over a pub but one of 3 self-contained units, including kitchen/self-catering facilities in a ground floor barn conversion with a thatched roof

wasn't much we didn't like, i would say music in the bar would have been good, but other than that we had a great time

first class breakfast

2/ entry / exit to the pub from the garden means having to go via a narrow section of the bar where locals congregate for a drink

, comfortable room with a small kitchenette - fridge, microwave, sink and kettle - with tea and coffee etc and the bonus of our own

night receptionist didn't know there was 24hr room service

the family room could have been cleaner in some areas

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

it was our new year break with the kids and they loved the pool and exploring

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

tried ordering room service - again phone not answered

central location in the town excellent clean and comfortable room nice bar area

parking, bar service and restaurant. good atmosphere. central location.

parking is on a first come first serve basis

parking was a little tricky and minimal

the breakfast on both days with very good service by the staff location of hotel is excellent with all

the suite is more an apartment with full kitchen

lovely location and easy to get to. food was brilliant and breakfast was very good to.

room service was quick and good value

kitchen facilities were useful, nice large lounge

all attention to detail things) was surprised to hear we were able to use spa facilities at sister hotel, this was not made obvious when booking

hotel was easy to find, ample parking and in the delightful village of beaulieu

we had a wonderful afternoon at carey's manor spa which wasn't far and was included with our stay

parking was sometimes a challenge in the small parking area at the back of the hotel.

spa facilities at the location of the hotel

dining room and bar were very large and well decorated

room,lovely comfortable beds , lovely evening meal and great breakfast, would defiantly recommend

nothing for kids to do and all services stopped at 2100.

excellent dinner and breakfast

the wedding), but the hotel very kindly put a camp bed in the bigger room and allowed the 4 'kids' to stay, only paying extra for

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

camp bed mattress provided was derelict, we had to squeeze the kids into a (large) single bed

fabulous food both breakfast & dinner & so relaxing in the bar with our dog

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

dvd collection very dated & the only kids one was missing the disc

breakfast was really cheap and kids eat for free

really nice bar staff em and victoria

that i didn't have more time to sit in the bar as it was a busy few days

friendly and helpful breakfast was good value for money and beans are hot right to the end the bar was very friendly and easy to mix with the locals the room was very clean, plenty of hot water

an extra rasher of bacon, a tomato and a coffee adult breakfast was £6 more than the kids breakfast

the cosy restaurant, outstanding dinner, delicious breakfast and rooms finished to a beautiful standard that made for instant relaxation

nice seating areas in bar & courtyard

breakfast was very good and the location was excellent for a relaxing stay

, the rooms are lovely the bar and dining area really nice food very nice cooked

staff we wonderful, the position was stunning, the breakfast was excellent

everything was perfect except for poor reception on wifi.

negative e found was that the menu in the bar restaurant in the evening was the same as the daytime and would have liked an

the room service staff came into the room twice before the checkout time

bar well stocked

loads of available parking on site

the breakfast was rather average.

a bath in room, love the 'village experience,' food, spprts vobe, pool n gym, big tv in room, sky

of 4, the gym and pool facilities were amazing and really enjoyed our morning swim with the kids

shower/bathroom great gym is really good for an extra 5, parking reasonable and never had issues getting a space

the bar and food was outstanding, myself and my partner could not fault anything

the pool was lovely and warm, perfect for the kids

they engaged with my kids and my dog and the whole place had a real family friendly feel

thing, the breakfast room service could be improved a little

helpful staff, good food, comfortable room, quiet location, plenty of parking.

parking rooms spacious

evening drink in bar in a great atmsphere

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

the food in the bar was good

early check in

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

great location, very dog friendly, fabulous food, discount of spa treatment for new customers

didn’t get to meet any golfers - who i presume to be an interesting species

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

very nice garden, bar and restaurant. a good location and right next to a golf course.

beer and lager in the bar were off

doors in room open up onto large parkland where kids can run and play and picnic tables to sit out on

never anyone at reception breakfast over priced when beefeater up the road offers free to kids - we didnt choose breakfast for this reason

kids running around the pub, should have a separate space for us oldies

must congratulate the cleaners and keep them at all costs music brilliant staff at reception and bar an asset to your

ry

very helpful and friendly staff, rooms were spacious and clean, swimming pool was very good too.

parking was very difficult as so many cars and not possible to reserve spaces, i was blocked in by

hotel pool good

there was parking at the front of the hotel and a big park at the back but

would say they just need a few little amenities available in the bar area, light snacks, making sure the coffee machine works etc - this way anyone can enjoy the

room for our 20th wedding anniversary and loved in particular the beautiful big bathroom, luxury spa bath and massive four poster bed

we had last been there was no staff on reception , the reception & bar is now at the sister hotel

spa bath ,historiy of the manor house.

expensive drinks in bar so did not use this facility

clean , good location breakfast is present , venue is modern and clean

nice bar not busy and had one pint was nice

breakfast an bed

in the shower flat screen tv restaurant for breakfast, although we didn’t choose that option bar for non alcoholic and alcoholic

was helpful and very kind not only was he running the bar he was also the receptionist amazing guy

nothing really, maybe a warmer pool and sauna!

an maybe teach kitchen staff to dring all that is needed with room service i

to fix tv didn t happen breakfast could have been better waited right up to last minute for room service

thing to tell is about the service that we recieved from all the staffs including front desk, bar and restaurant

was unable to connect to the hotel wifi and this was the most disappointing and sadly no bath but that was my employers fault for not

we sat in the bar area to eat our breakfast as dogs were not aloud in the main dining areas understandably

had to ask on a few occasions for a few things that were not automatically replenished by room service,

could be better, not too many choices, wifi in room was very bad, theres no shower near swimming pool

indoor pool was dark and disappointing, ok for kids on a rainy day, but no loungers or other facilities that would have made this a relaxing space

was a little misleading regarding its information of facilities ,as the gym was in the next hotel ,and the spa which we did want to use was 2 hotels down

the kids loved the heated pool and car parking was very good too

kids screaming late at night and early morning.

the toiletries were placed very high on the wall so struggled to reach them, impossible for the kids

the 24/7 room service number constantly stated that no one was available to take the call we went to use

very polite receptionist and bar staff

balcony and the view. good breakfast

bar overlooking the sea

good value for money clean room breakfast was great staff was good

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

the room was amazing. as was the breakfast absolutely delicious

the food provided was excellent and the staffing of the restaurant and bar was first class

location friendly staff excellent bar food and very resonableand lovely front gardens

room service never changed the bed sheets at all and just turned the quilt the other way around

as we had small dog with us would have been nice if we could have gone in bar area.

good old hotel, lovely garden, life music, nice bar and reception. helpful staff.

) not exactly an environment to relax in and pool full of kids screaming and splashing - spa area should be adults only

was advertised as a quiet space but the swimming pool, jacuzzi and steam room area was full of kids and certainly not a quiet zone

) not exactly an environment to relax in and pool full of kids screaming and splashing - spa area should be adults only

spa was very dated , lots of sand in jacuzzi kids shouting throwing things not relaxing

wifi, balcony, minifridge

so couldn't shut it when i asked about having a jug of water for my room they said they didn't do room service but they had a breakfast order card in the room to order breakfast to the

only

staff were super lovely and the pool was a big hit with the kids

the pool is a great addition for little ones on a rainy day

gym equipment could have been better and in a purpose built room

a good range of food was on offer at breakfast too

shame we couldn t eat there in the evening but it s understandable. no room service

the breakfast was plentiful, fresh and hot

maybe some music in bar at night

plus free parking, that's a bonus, plus location

great location for the centre and comes with parking!

friendly staff. room perfectly adequate for us. clean. parking really handy too.

parking was only 4 for the whole day

free parking

get wifi in room

home fragrances in the room inviting lounge and bar area with free newspapers quiet, well lit dining comfortable bedroom, particularly the bed easy

the hotel bar closes at 10pm on a friday and room service also stops at 10pm.

room service wasn't available as there was a wedding taking place and we couldn't get hold of

was extremely cosy, we could order room service easily and the staff were extremely helpful and accomodating

3 nights and had no room service or clean towels

breakfast is ready delicious

the mini gym was ok

i ordered a meal from the bar which exceeded my expectations

the selection of breakfast was a bonus as my kids are fussy

i didn’t like was that it had a gym but no swimming pool ud83dude2dbut other than that no

great breakfast, comfortable beds and free ev charging

the bar was nice and relaxing and not too pricey, we had a couple of bar snacks which were delicious

ev charging point was a bonus and means that you will stay top of our list

cozy and finished to a high standard. ev charging is a real bonus.

ev charger temperamental but worked eventually

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

parking: plenty of spaces (including 2 for ev charging) but for booking

gentleman at the bar very friendly

very quick room service