location, room size, very good bathroom, excellent parking, very comfortable beds.

the view! and location was superb with parking.

place was dirty the owner was not helpful at all actually this place act as a bar and a restaurant and all the smells from down stairs are in the rooms there are no air

off road parking

riverside hotel in the centre of town, excellent breakfast and friendly helpful staff with free parking

the wifi didn't work well for us.

very poor wifi and only only coffee machine at breakfast

parking for car was a bit tight, simply because of the popularity of the hotel

room was pleasant, parking was great, we were able to walk into town in minutes

was in a room for the first night that was kind of dark and smelly and the wifi didn t work well

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

wifi no charging adaptor available reception opening times were not the best no milk for english

the kitchenette

there was no internet wifi for 4 days

the staff were friendly, good variety breakfast.

coin laundry on site was a benefit

location, parking in property

friendly, family run hotel, very welcoming, off-road and secure parking, good breakfast to begin the day, convenient to shops and cafes and an easy stroll to the

the room, the food, the location and the parking - perfect

secure parking.

welcome and very early check in

poor wifi in rooms

excellent location free wifi welcome drink great secure parking especially with a roof box

friendly helpful staff,wifi, parking, meal plan

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service for our pick up

excellent - especially frederick who was able to deal with all our queries, mainly relating to wifi, which we couldn't get to work on our phone

wifi is excellent

stop bus to airport next to but i think in the room should be a small fridge as you say a frigo bar although it is not essential

staff were helpful but the reception staff doubled as bar staff on saturday afternoon

the selection for drinks menu at the bar is small. balconies are very small.

lack of a frigo bar in the room.

were all lovely, reception, bar and breakfast staff

good wifi connection

early check in.. professional and helpful..

all to my expectations. 2nd time at hotel paradis location, breakfast, parking.

sometimes at night the bar area wasn't covered.

big free parking 3 minutes walk from the hotel

wifi not functioning properly. according to website photo completely different the room.

i had little kids) but had 4 single beds

qnd towels, comfy bed, very good wifi

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

hard to find phone signal and wifi is not quite good.

the lift was out of order for tje first two fays. there was no bar after evening dinner

terrible wifi, terrible bed, tiny bathroom

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

no proper wifi

everything was excellent except the wifi is slow.

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

wifi

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

spa was a joke

the spa is not free to guests, which was disappointing

are amazing ud83eudd29 also there is an option to taste a delicious local wines at the reception bar and make a purchase afterwards

jacuzzi in spa wasn t working & that s the reason i booked this hotel so i could get a little

wifi poor on higher

off heater was okish but i still felt really cold internet connection hit and miss so was the wifi

would have liked a small bar fridge in our room as we were carrying medication that needed to be kept cold

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

the bar furnished in a pretty cool way

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

parking was far away up a steep hill in the dark and overgrown, small sign hardly visible in the

location was very close to the major religious sites at lourdes, and free parking a short distance from the hotel was much appreciated to park our rental car

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

good french style breakfast. nice staff. good wifi. reasonably priced.

great value, nice staff and decent breakfast for 5 euros

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was the same every morning

breakfast was dreadful and only available 8-9am

breakfast was very good, variety of food. very good location. very nice and friendly staff

could be better breakfast choice

shared private parking.

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

the free parking is also a plus

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

safe parking close to the hotel

parking available, very helpful employees.

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

friendly staff, great location close to everything, parking, pet friendly

parking was tricky but staff did everything to help

helpful staff and parking included.

the free parking was a brilliant added extra too

breakfast, view from room balcony, comfortable bed, room service.

friendly helpful staff comfortable bed room service available

breakfast was very good. staff was very helpful.

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

breakfast, view from room balcony, comfortable bed, room service.

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

cannot connect with the wifi

good wifi

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi is not working also very very slow hot water.

did not like that you have to pay extra to use the swimming pool and the gym

parking process pool temp to cold for me

wish the swimming pool opened a bit earlier as it only opens at 4pm, nice to go for a swim after

available at the hotel to eat between breakfast and dinner and no room service was available when the restaurant was open for breakfast or dinner

friendly & professional- our room was outstanding, had everything & more we could of needed, the spa facilities were brilliant, after a long journey being able to go for a swim, sauna & steam was

get the room in the morning, we get an early check in so we can go to grotto after in the morning, they have a very helpfull

breakfast is only euro 6, croissant was tasty

the rooms are not very well isolated, and the wifi is not really good.

breakfast was good and the service very friendly

kitchen is not quite organize yet

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi didn t work. tiny rooms

bar was badly stocked. bar person has no people skills. i'd sack him in an instant.

there was no mini bar in the room.

not inviting if seated near the bar waiting area

food and drink sevice at the downstairs bar wast great

all facilities worked well except poor wifi in the room

poor wifi in the room.

the wifi was so bad breakfast was so limited

all the staff from reception to restaurant to bar was very nice and friendly...

things: - no kettle in the room but the hotel provides hot water upon request and there is also a bar opposite reception

location, very close to the restaurants, bars, shops and attractions

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

room was noisy and wifi was unavailable in the room

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room service staff is very prompt

parking area a bit far from hotel. half board dinner did not offer choice.

very good breakfast. staff helpful. central location. free car parking and free wifi.

the duplex room was excellent with a second floor accessible via a staircase which the kids loved

breakfast was perfect and exactly what you need where you are

hotel breakfast was good

wifi was really slow, can be better

the lobby is pretty, it has playroom for kids. it is fully renewed.

after two hours waiting with two kids at the bus stop

the lobby is pretty, it has playroom for kids. it is fully renewed.

good location and kids play area.

hard to access wifi

only downside was that i had to step out of my room to get the wifi and it would get lost when i would go back in further away from the door

location the pool the breakfast and cleanliness

poor wifi in rooms.

it was a two floor duplex and the kids loved it

bar was nice and service real good

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a day of driving and sightseeing

hotel, large, bright room, balcony, bath, fridge, tv with many english channels, fast wifi for free

wifi was poor

excellent reception, bar + breakfast staff, very professional

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

sadly the wifi also did not connect in the room

the restaurant breakfast was outstanding, the evening bar pleasant albeit way to noisy with karaoke for this old man

good location and they had a free pool table and free wifi. friendly staff.

per our request, patricia was very kind to allow us early check in and have a beautiful river view from our room

they have a wonderful breakfast

the wifi was terrible terrible terrible

hotel also offers a spa facility and a bar lounge

wifi service was poor when we asked at the reception we were told it was broke but when we asked

hiccup, the room catering for breakfast food was rather small can become overcrowded on occasions

wifi should be in all rooms

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

the wifi didnt work properly and the breakfast didnt have much variety

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi was patchy; sometimes no signal. tv does not work

wifi was not too good not available in the rooms

it had a bar and restaurant but we did not eat there

internet wifi communications

location in respect of the domain, breakfast was always topped up and plentyful, we loved the bar area as it was always quiet and lots of seats

the wifi practically unreliable

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

no restaurant or room service

was no room service for food

the bar area is disappointingly small

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very busy & full of people as i left at 7

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near it to eat

wifi in the room

no wifi in the room.

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

in my room, the wifi reception was very poor. in fact it didn't work.

needs wifi and bigger room space and bathroom

is no wifi at all and they lied to me that they provide wifi

the locatios is not too bad, the parking is great, but the way to the sanctuary it's little bit mesy, will be nice if the sanctuary

the room and staff great, everything worth it. only there was not wifi

no wifi

wifi is not working propely

wifi is not very fast, difficult to connect

wifi connection was very poor unfortunately.

the wifi is extremely poor. we were oft out of internet.

no bar or restaurant. not enough staff to cope with breakfast and reception.

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

close to el grote de santa bernadette, close to public parking and restaurants

does not have private parking

limited free parking outside, on first come basis, so get there before 4 pm

ee garage for motorbikes)

safe motorbike parking, including washing facilities for your bike, fairly priced with perfect access to local

wifi internet quality

free parking outside the accommodation

says parking but no hotel car park just a free for all layby opposite and parking in town or down the

it adverties free parking

free parking outside the hotel

lovely french breakfast

the added benefit of secure parking made for a very pleasant stay

near the train station, breakfast, rooms were clean and decent size

there is no parking garage per se, but you can park on the street in front of the hotel

breakfast was fine

perfect location with a bar and very helpful staff

the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

and i agree with another feedback that says a wee bar of soap would have been nice

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles at all gave me a feeling that i were

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

notice in this area the public parking is non paying

staff was very helpful hotel room and facilities a+ parking available on site

restaurant, pool, patio, parking, etc

the staff from reception, dining room. bar. room service. breakfast was amazing

ut it is very quite )

exceptionally clean and beautiful. great free parking just to the side of the hotel