lovely location and the spa and pool were great

problem was the grass being cut ridiculously early but i appreciate it needs to be done for the golfers

, we arrived early and the staff arranged our room before the booking in time , helpful with wifi code and arranged a table in the restaurant

room was comfortable, the food (room service) was delivered in good time and was good quality (+) room service was excellent and the staff were very helpful (+) the staff were all lovely as well as all the local people we encountered, we ordered room service which was beautiful & lovely and hot (+) hotel room was massive and so clean room service was delicious literally couldn t fault this hotel and it wasn t expensive either (+)had a lovely burger for room service dinner and breakfast had a good selection (+)room service for dinner and meal was excellent (-)only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary drink (-) please update your room service phones (+) bar, food, room service, spa, golf (+)staff were lovely - would do anything for you ordered room service- food was fabulous

easy parking and a delightful restaurant serving quality meals at a good price.

was a bit disappointed that there was no food on sunday, but the bar was mostly empty in the afternoon & evening, so i understood the reason

bar not open in morning or to purchase a drink, toilet roll needed to be replaced but reception was

in the bar for a few drinks service is excellent except for one foul mouthed local

plenty parking and bar food was lovely

the bar staff

the flexibility of being able to order food in the bar & eat in our room was a lovely

to the pub so great for evening meal and drinks and breakfast for £9 which is exceptional value

offered an alternative but decided not to take advantage of this so i was offered a complimentary breakfast

restaurant & bar open 8am-11pm with great kids playground

our stay at the mill on the soar very nice reception the room was clean and comfortable the breakfast was lovely and will hopefully be staying again

thriving bar in the hotel, all the staff were very friendly and

to detail the room was a great size with everything in it the bar is a local bar with a great atmosphere

the wifi was really poor

breakfast was delicious with a great choice

breakfast room was well laid out bedroom was fitted with antique items: bed, bedside tables, creaky

bar area good and breakfast had lots of choice

the food in the restaurant was extremely tasty with exemplary service both for dinner and breakfast

we were upgraded from our booking to include breakfast and it also appeared that we were given a spacious executive room with two enormous

room service took a bit of a while

my kids loved it, room was big and spacious for a family

decor, fabulous food, lovely grounds including outdoor heated pool, and attentive friendly staff

loved the spa and serene setting. great coffee. felt homely. modern and warm.

i love the homeliness and the parking and the pies to look forward to in the evening

pecially when it entails literally walking through a door

bathroom was even more disappointing- the spa bath was chipped extensively

comfy beds room service the spa is just great too

easy parking rooms are good

good facilities and and excellent selection of glute free options on the room service menu

rooms and spa facilities were excellent

buffet breakfast with lots of choice

room had a 4 poster bed and spa bath and was presumably located in the older part of the building

spa bath was amazing, and the room, particularly the bathroom, was immaculate

clean and tidy breakfast. just stay for breakfast

great food & good breakfast choices, picked scrambled egg & bacon for breakfast

the spa bath was nice and

parking is easy, and the location is good for rugby

not even room service

breakfast well presented but it was cold what a disappointing meal

i ordered room service and it was delivered without cutlery either

the car in the morning on the way to my meetings, which not only made me late, but i also had a parking charge for staying too long at the services

restaurant and bar not been renovated yet

maybe use of the gym

convenient location, quiet rooms, nice bar area,

maybe a bar or food facilities, i know the hotel was going through refurbishment

great parking, wifi and gym facilities which were all free to use

hotel was lovely. great location...free parking... lovely staff.

the wifi was down and didn t come back up when we was there.

room service we ordered was a little bit of a let down

black pudding was awesome! staff were fabulous. bed was sooo comfy. room service was immaculate!

first class meal in the evening .room well appointed and comfortable.easy parking

several of us stayed over as we had a golf match the following day

great bar and food

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

food is delicious and a wide variety of bar menu

evenings spent in bar with good food wine and plenty of chat with other guests and staff

no secure wifi so couldn't work

the room was very spacious and the bed very comfy and plenty of parking

parking was easy and i could park right outside my room

wifi in room

the women behind the bar were so lovely and really helped me out

pillows and beds not great. no water in the room. inconvenient with 2 kids.

facilities room service swimming steaming

very friendly, efficient, professional and well organised staff at the reception, the bar and restaurant areas

staff were very friendly and accommodated a late check out for us.

the gym was well equip and the pool and sauna very nice and

being served from the bar when sitting in the beer garden was a little slow.

in room spa bath fantastic and whole room very tidy and clean with good facilities

we loved the spa bath and hot drinks available, very relaxing!

amazing food as always. bed and room comfortable and clean. huge spa bath!

we stayed in room 5 which also had a leather sofa in the tv area, and a massive en-suite with a spa bath

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

quick and early check in service. very impressed.

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

worst night's sleep i've had in my life and ive got kids

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak english, awfull experience

and a little crack on the wall, also we stayed for christmas dinner lastnight food was good bar was open all night, however service was a bit slow and staff looked like they didnt want to be

it was difficult to park and we couldn't use the hotel bar as there was a private function on.

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great hotel

great location , lovely staff. clean. restaurant and bar downstairs.

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

its medieval look and feel without us modern folk having to sacrifice the current amenities like wifi etc which we

beautiful hotel and grounds full if character. great room and breakfast

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service guys and girls to the restaurant staff

breakfast was delicious

room that matched the age of the abbey, clean ,warm , lovely bathroom ,lovely welcome at breakfast,plenty of choice

script with any enquiries, liesure suite is user friendly with both turkish and sauna available, pool while small is still useable and the jacuzzi is ample

pool a bit small

nice little quiet gym and health

very tasty dinners and we were allowed to keep our dog with us in the bar area while we ate

the food is lovely, the swimming pool is wonderful, i would recommend

especially izaballa on reception who went out of her way to help arrange a taxi in busy time, bar staff and waiting staff

very small gym so i wouldn t recommend for anyone going for that.

very friendly front desk, cleaner, breakfast host woman and gym worker

gym too small

breakfast staff very friendly good location nice room late check out room service

friendly staff at the bar and reception

food was excellent and the bar was a great experience

staff was excellent great atmosphere in the bar and the beds was comfy.

the bar was a great place to relax and watch the olympics

bar food and drinks good value, car park and grounds are really spacious

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

good bar

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

late check out and friendly staff

the really late check out

food bar should be 24hr

very convenient as attached to food court with subway, kfc, noodle bar etc

staff very helpful and bar with wine and beer with a lobby area.

was helpful, specially when i wanted late check out they helped a lot

friendly staff, nice and clean and a very good breakfast.

all the rest breakfast was lovely stocked up regularly and excellent choices

the bar inside the hotel.

not much selection at the bar for beers and ciders

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

huge car park i had a trailer on my car

hotel, friendly staff, plenty of parking,near to lots of shops and takeaways

variety of takeaways and michael was very accommodating he had no objections to me eating in the bar ,supplied me with a plate and cutlery

very friendly and helpful great room and facilities ideal locations for my work and ample parking

good onsite free parking

building good decor, nice size shower, was given a key to come in when the bar was closed

early check in as we had family function,staff were friendly,chatty well presented help you relax,

i wish the bar was open 24 hours. ( no real issues)

requested late check out due to our 2 small kids but hotel didn't allowed us that

my kids (and me) were totally shattered

kids running crazy

cheap, location, early check in, clean bedding & room

decent location and energy, bar and restaurant downstairs

restrant and bar were shut and not in use

bar downstairs with a restaurant with great and

the bar & is

nice hotel, didn't get they chance to use the pool but everything else was very good

a frequent traveller i was particularly impressed with the gym facilities and the quality of the service and staff

the brandon hall and spa hotel, is a hotel where many hotels around the world can take a example of

very helpful staff and high value for money. breakfast was also excellent

a frequent traveler the gym is a key feature for me and the hotel has a first class gym

from the grounds to the restaurant to the bar

good parking facilities

we arrived late and ordered room service the

it is a gorgeous hotel with a great restaurant and bar and the rooms are well designed and very comfortable

the breakfast was lovely and all staff friendly helpful and polite

the bar and restaurant staff was spot on

it’s nice set up and the bar restaurant is lovely and that’s why we stay there

lovely lovey bar staff so helpful

food was great, both at dinner and breakfast the next day

lovely breakfast. handy location. nice bar for drinks in the evening.

good location, nice room, free wifi.

no one answered room service had to go to reception to order

the kids enjoyed the play area outside

hotel with very comfortable rooms, great facilities such as the bar and restaurant

gym did not open until 7

the bar and restuarant areas are lovely, we also loved the choice of food on offer

hotel, lovely clean rooms with nice touches, well designed bar and restaurant areas, felt luxurious and cosy

bar and restraunt had a great selesction of food beers and wine in a very comfortable setting and

nice room great bar area, excellent value

encountered were excellent and friendly especially as someone travelling solo (from check-in, to bar and restaurant, breakfast staff and checkout)

were rude and could barely speak english - we were advised that we could have an early check in by louis and when we arrived we were very clearly told we could not in a very rude

on match days bar food is a bit limited.

breakfast - not enough variety.

lovely bar plus blues bar next door has good menu

the breakfast was a big improvement on my visit in august. the room was spacious and comfortable

hopefully they will do this more parking plentiful location and site is beautiful friendly staff etc tea and coffee - basic but at

very clean, car park is really good with very wide spaces and ev charging (but remember you have to pre-book)

the bar and restaurant was a great atmosphere for dinner and drinks

noisy neighbours a few doors down, kids running and shouting in the corridors at all hours

so clean amazing wifi good view big rooms comfy bed nice

only thing that could be better is the room service not enough variety on menu plus the plate charge is to high also the menu prices are

room service always knock on door to get you out early

great snacks plus breakfast is excellent

was with couple of friends on a night out to relax away from home and kids

breakfast was also fantastic

on arrival, the receptionist was very informative about the hotel about telling us about the casino bar

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

reception staff and loved the wood burning fire between the lounge dining room bar

multiple tv channels and free wifi with good connection

golf bar prices were very reasonable

patchy wifi

friendly staff, clean, comfortable with on-site parking. food is excellent. good wifi

the facilities were great and breakfast and food in the bar was good

excellent staff and nice breakfast, good service, value for money. nice pool for kids

was perfect to visit family room was clean and spacious use if the pool and gym was great late check out at 12 was great , gave us time to have breakfast and a swim before leaving and relax

swimming pool,gym, food, location was amazing i m very happy and will stay there again most definitely harriet

friendly and helpful staff. good gym and pool facilities.

pub garden, plenty of parking

ak signal).

wifi, old furniture

wifi didn't reach to our room

not really, just wifi is bad

wifi in room was poor

staff so helpful gave us a late check out actually had a really good time

staff accommodating for early check in

bar didn't have a large selection for breakfast and the hotel itself was out of the way and not

bar on site although it didn't stock wine

in the room when i asked at first he said theres not supposed to be any then emerged with a tiny bar of soap

the grounds, the decor and use of pool and gym

was no room service by phone, as a lone traveler i really didn't want to go to the bar to order my

spa always has issues with something out of order when i have not been warned before payment that i

the grounds, the decor and use of pool and gym

the evening meals could have been better felt sorry for the kids as the menu was not for them

great breakfast buffet. great atmosphere throughout the hotel. never snobby . great bar .

things

ssibly not anyone s fault) one - the wifi was pretty much non existent in the room we were in two - there was a bump in the floor that

unique hotel, the kids loved the space room

only downside was that the wifi was very slow and frequently cut out

the room service was too long and the tv did not have free view

this place so do the kids

the breakfast was very nice, also the kids really enjoyed the pool

a small bar of soap or a little foam soap dispenser on the

comfortable room, access to pool and gym, easy to book and good value, staff efficient and pleasant

the staff we requested for an early check in were very accommodating

location, free parking and lovely decor

excellent car parking

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

very nice buikding, quite location and parking closeby

the night at the hotel, (personal reasons) but came back in the morning and throughly enjoyed our breakfast

very welcoming and comfortable beds with a fabulous breakfast

breakfast is a veritable feast

i guess the lounge will soon be on the list alex, is very kind and welcoming, full english breakfast excellent freshly cooked and served up hot

great very accommodating and friendly, the room was clean and comfortable with a well stocked bar at reasonable prices only negative was the food, breakfast was good but eating from the menu

wifi was a bit hit and miss

wifi was not readily available - you had to ask for an access code which was only available on one

quality rooms. comfortable. good wifi.

needed to repeatedly reregister to wifi

a little tired in a few places terrible wifi

no parking near by especially if you have disabled people or young kids, its a 2 min walk and especially when its bad weather its not very convenient, also no help

very nice for the kids you had a lovely large room

location, modern, clean, parking available, gym, good breakfast

wifi wasnt working in our room or on the tv and the staff changed us rooms straight away no extra

the staff at the reception area ,cleaners and at the bar were always very friendly to us especially amit whose customer service skills were extremely

no brekfast and bar didnt open

got handed a towel and a small bar of soap when i checked in

early check in, very clean.

upon arrival, i was told i was upgraded to a room with a double bed and was given a lovely bar of soap and clean towel

toiletries - a bar of soap would have been nice

there were no bar snacks, so room service or main restaurant only

hotel decor downstairs was lovely as were the bar staff

the room service chap was also very courteous and helpful

bar and room service prices were very expensive also

room service meal was very good

great staff decent shower well located and good wifi

had a good gym as well

enough staff behind the bar

beds were comfy but not the kids one

in as the booking wasn t in the system and provided with the room where no sofa beds for the kids so had to wait for another half an

gym really small

offered a late check out as we were attending a funeral

the bar area was comfy

they weren't serving food at all that evening - we had travelled nearly 4hrs with two challenging kids in extreme heat who were hot tired and hungry and then had to go out looking for food - very

the manager on reception was very friendly and the bar lady on the night was lovely and polite

there was ample parking

bar prices were responsible, however as i am a real ale drinker there was only two draft ales on

restaurant and bar area were amazing

great bar serving wonderful drinks and food

wifi signal was not very consistent

bar is really good nice cheap beer and good food menu too

no wifi, need to pay extra.

the bar was shut quite early

can add late check out when needed

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

excellent breakfast, friendly staff, easy to find, clean rooms

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

sure i was fully catered for with tea coffee and taking my orders for dinner had a buffet style breakfast before i checked out and it was delicious set me up well for the working day thanks for a

breakfast was brilliant staff very good

need more vegetarian choose in food for breakfast

wifi on first floor not that strong in room 23

great bar which is open pretty much 24/7 to residents, with pizza available too

from the warm welcome from the reception staff to the bar and restaurant staff they were all friendly helpful and very attentive

tv limited channels. room service didn't answer the phone.

the room service menu had changed from the one advertised which was slightly disappointing

of all, though, was the warm, friendly service from all the people i met, from reception to the bar to breakfast

plenty of parking

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

the cafe, where we went for breakfast, is small compared to the size of the hotel bar & dining room

the rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free

room service was not even trying

gym, pool, sauna and jacuzzi are a great bonus and just 4 to use it all

good bar and swimming pool

some staff not really helpful as they told me to come to reception to get a room service

my room was om the top floor and wifi wasn't good at all

we also had dinner at the hotel’s restaurant, cogs bar & kitchen, and it did not disappoint

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

and stylish hotel, excellent facilities / bar/gym etc

i used the gym which was really good

added bonus is that the reception , bar and restaurant are decorated for christmas with two massive trees

drinks and breakfast a little expensive

quality of food for evening meal and for breakfast

gym facilities

here when i travel to coventry staff are friendly and helpfull rooms are clean stay here with kids and staff are to hand when u need

the gym is small but well maintained

although there was no designated parking space for a luton van, she found a solution and made sure i could leave the vehicle safely

there is free onsite parking too which is also spacious but you must be a guest at the hotel to use it for free

horrible experience especially for family with kids

building and good value for money, also i like a hotel with baths as really helps when you have kids that are scared of showers or just want

room service absent

parking, excellent room, excellent staff, excellent food, good wifi, great setting and some

fabulous breakfast!

wifi was rubbish

was disappointed knowing i had to sign up to use the free wifi, an option i didnt take as you wanted information which was going to be used by third parties,

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

the restaurant is popular parking isn t the best and we couldn t find a parking space for over an hour

were 2 in the room and there was only one towel noone at the reception to answer calls for room

no private secured wifi.

easy to get to, free parking. food available

was lovely, bar staff were great

the breakfast was delicious as was the evening meal in the bar the evening before

refurbished room was great, bar was nice as was the food offering.

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

it was so close to everything i will definitely book again and will bring my kids to stay also.

was in room 114, my neighbours in 112 were very noisy with the tv on loud til midnight and kids loudly shrieking at once another so the sound proofing between rooms not that great

nice room, great tv, wifi and comfy bed

the kids loved the pool

breakfast was good , excellent choices but air con was too cold!

in rooms next to and from above you we didn’t get much sleep due to the noise and beds even our kids struggled

the room was dust and i had kids with me. specially on lights next to beds.

its situation behind the lorry park!

rooms were tired and near the lorry park

staff, to be fair the room was at the front right in front of lorry/bus park but had a good nights sleep never heard a thing

wifi signal was good; however, kept having to log back in when not using wifi for a while

room service would have been nice.

excellent location, pleasant staff, all the facilities that i required, free wifi.

excellent wifi connection

room service and clean room

i heard kids gate crashing the premises.

said no room service and signs displayed dinner from 5

clean bed and very very good price. bar prices low until 9pm.

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i've come to relex i requested her to give me another room kept on saying no rooms

was kids running around outside my room all night shouting and i was awake all night due to

food aimed at children had to have adult meals needed smaller portions aim at kids

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

stopped before nice bar and food ud83dude0b

the bar was a little lacking but the tables were great and it had a cozy feel!

they didn't have a kids menu but the chef done a separate small meal of my choice for my 1 year old a cot was all set