breakfast, excellent leisure facilities especially swimming pool, sauna and steam room, small kids game room very good is well

ev chargers available

hard to find parking

and comfortable room, nice choice of menu served until 10pm, lovely bar area and the pool and spa were excellent

breakfast is great and the staff are so helpful and friendly - always smiling

the gym and pool are fantastic

good facilities and and excellent selection of glute free options on the room service menu

the bathroom was also spacious

evening meal was a bit bland. very generic. free wifi didn t work.

food, courtesy of staff and the swimming pool, sauna, steam room and gym facilities.

the evening meal we had in the bar was excellent the evening carvery looked excellent but as we had eaten at lunch time we could

easy to check in and out and parking just outside the rooms

nice room tea and coffee clean parking free

no lounge in the bar restaurant

the bar is away from the accomodation so no noise at night time, i would highly reccomend the longshoot

after dinner we asked if we could join the main bar area where they had a live singer

50 for room service

the view from the room was so beautiful and the free car parking of course

evening drink by the pool

great food .. son loved the pool and lovely rooms

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

evenings spent in bar with good food wine and plenty of chat with other guests and staff

several of us stayed over as we had a golf match the following day

have been nice to be able to take our little dog in the restaurant, the bar wasn’t very comfortable to have meals

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

staff was excellent great atmosphere in the bar and the beds was comfy.

staff very friendly, late check out at 12, and amazing breakfast. very clean.

shame the bar closed at 11 pm could have done with a nightcap with friends.

the bar was a great place to relax and watch the olympics

food was excellent and the bar was a great experience

parking availability and great wifi too

lovely location and the spa and pool were great

fabulous spa area

good location. lots of car parking . also very helpful staff.

i was staying for a wedding so arrived early, and they did everything they could to help me get checked in before the wedding even though

was a bit disappointed that there was no food on sunday, but the bar was mostly empty in the afternoon & evening, so i understood the reason

bar not open in morning or to purchase a drink, toilet roll needed to be replaced but reception was

plenty parking and bar food was lovely

the bar staff

good selection of food and bar was good and reasonably priced

the flexibility of being able to order food in the bar & eat in our room was a lovely

have breakfast so cannot comment - but food did look very nice staff were very friendly - room airy and

good sleep very good breakfast staff friendly room very clean

staff friendly and helpful good bar and food good

restaurant and bar were closed, but they’ll be open next time

i chose to have room service for dinner

great hotel, location and staff free parking

hotel in a lovely location with a golf club only over the road

very convenient for stoneleigh park

wifi signal didn't reach our rooms, it seemed to only be available in the main house

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

30am by the laundry van, was really noisy

friendly staff, nice and clean and a very good breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

the breakfast was amazing

decent location and energy, bar and restaurant downstairs

the bar & is

cheap, location, early check in, clean bedding & room

bar downstairs with a restaurant with great and

and tribute themed nights, however this was not the case, without any warning the restaurant and bar were both closed due to refurbishment, but we still paid the same price which i think was a but

of this before arrival which helped, as we could make other plans) we did have a drink in the bar which had a really nice ambiance

amazing food as always. bed and room comfortable and clean. huge spa bath!

cold water tap not working for spa bath in the evening but did in the morning

we loved the spa bath and hot drinks available, very relaxing!

clean with friendly staff and an excellent restaurant and bar downstairs

only a small niggle - it was a shame there wasn't more seating around the pool for relaxing

d see it was on the tv later on) pretty basic but suited

the morning of check out i told the receptionist that i requested a late check out - which was approved, however they kept ringing the room saying i have to leave,

the food is lovely, the swimming pool is wonderful, i would recommend

spa and gym facilities were not the best and were very congested

huge car park i had a trailer on my car

very small gym so i wouldn t recommend for anyone going for that.

staff, very helpful, clean and pleasant, good breakfast, drinks, parking, quick access from

the food i ordered via room service was also delicious

room service prices were quite high for what you received

requested late check out which they never put in the system so cleaner came knocking on my door at the long

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

and comfy bed good off-road parking and bar very good amenities nearby

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to visit are accessible via car mostly for pets(unsure if allowed ) but bottom

late check out and friendly staff

good bar

woken up by room service at 9

the kids enjoyed the play area outside

and friendly staff went above and beyond rooms are great family room is comfy sofa bed for the kids was lovely and comfy hole room and hotel is extremely clean and

fantastic breakfast, beautiful ambience, friendly staff, playground for my kids, fridge for preserving food

food and room service was amazing

staff always helpful rooms always clean well worth the money food and bar

the spa bath was incredible. the bacon was also very delicious!

well run hotel with excellent staff in reception (housekeeper), bar staff and restaurant staff

lovely hotel in quiet village. very nice room. food in the evening and breakfast excellent.

enjoyed a drink in the bar and evening meal which you need to book since they get busy at times

breakfast good, wifi reception poor throughout hotel

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service guys and girls to the restaurant staff

found the cooked breakfast via room service to be slightly cold unfortunately

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at night, ate only once on the bar and food

will be coming here for weekend breaks with the wife and kids

selection of food at breakfast, kids under 12 eat free which is good

you come out of the hotel to the car park outside the casino it is very messy cigarette stubs rubbish early morning cleaning would be good

was with couple of friends on a night out to relax away from home and kids

bar at the front of the hotel, which may not be part of the hotel

seen in a hotel the lady at breakfast was just amazing can’t remember her name made us tea and kids hot choc she was brilliant definitely stay here again

friendly reception. good wifi. fine 18th century building and lively bar.

wifi was not secure

the wifi was really poor

location, bar and restaurant

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

swimming pool with sauna and spa treatments

all was good just not much choice of food for kids

spa facilities and room size

to park, pool, gym and spa area very good

room service would be great

i guess the lounge will soon be on the list alex, is very kind and welcoming, full english breakfast excellent freshly cooked and served up hot

very welcoming and comfortable beds with a fabulous breakfast

the night at the hotel, (personal reasons) but came back in the morning and throughly enjoyed our breakfast

clean and comfortable with a well stocked bar at reasonable prices only negative was the food, breakfast was good but eating from the menu the quality was below expectations

thoroughly enjoyed my 2 night stay, & in particular the breakfasts, and banter

staff accommodated room service for us despite being very busy in the restaurant

restaurant and bar area were amazing

pleasant helpful informative staff. location easy to find and adequate free parking facilities.

thing i did not like was the bar shut at midnight

bar prices were responsible, however as i am a real ale drinker there was only two draft ales on

food was great, both at dinner and breakfast the next day

is clean and looks nice, no noise in the bedrooms, bar staff are lovely and extremely helpful

had the full english breakfast which was excellent, and the self service for tea coffee and fresh orange and toast where

it’s nice set up and the bar restaurant is lovely and that’s why we stay there

english breakfast was very good, hardly any time to make the toast before it was presented, rooms were

suppose a drink at the bar would have been nice but i knew it was going to be shut on arrival so cant really complain at

welcoming and well run hotel offering free parking and free use of their well maintained gym centre

restaurant and bar not been renovated yet

✅ excellent gym thats free to residents ✅ lletty da / prysiau rhesymol

early check in went okay, after being initially declined, when i explained i had contacted the

decorated and super facilities although none available due to time restrictions, bar closed before we arrived back

good bar facilities and lovely coffee

the bar bill lol

plenty of parking

the rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal and finished it before my husband & 1 even got ours

lovely seating areas in the bar and restaurant

the bar area was very cosy and welcoming but drinks were a little on the high side cost wise

will be back as a couple though, as don't think kids appreciated just how spectacular the hotel is

it is value for money and we like like the bar area and

a bit short on breakfast service guess because it was skeleton staff

the bar area was quite dated but it wasn't a problem.

in the reception and bar it was good, as was the free wifi in these areas, but as soon as we went to our room everything disconnected

for that price then move along to the next hotel price option ;-) very nice grounds, loads of parking, friendly staff, bar prices not bad, very attractive entrance lobby with great decor

liked everything location hotel breakfast rooms nothing to moan about at all

no free wifi in the rooms

facilities room service swimming steaming

wifi, i was unable to connect

staff were not clear on timings for the last orders of hot food for room service dinner

restaurant seemed pretty empty but there wasn’t a table until too late for us as we have young kids

from the receptionists, waiters, waitresses, hotel manager, bar staff, absolutely every single person

lots of parking

didnt have breakfast or stay longer would love to bring our son and dog

staff were friendly and there was plenty of parking

welcome pack or room service

pool film of kids having swimming lessons.

a frequent traveller i was particularly impressed with the gym facilities and the quality of the service and staff

breakfast and coffee was great

with massive tvs the pool is a great size and the steam room was never busy there were loads of kids playing in the pool when we were there at about 3

very attentive staff that made our dog feel part of the holiday and even brought her breakfast and treats in the bar

the wifi

never had room service once so no clean towels out coffee and milk

room service came in without knocking at 9am

ntil 12) costa another 15

unfortunately cause of covid the restaurant and bar were closed, no fault of the hotel.

clean and just what i needed. bottle of water and cereal bar in the room for breakfast.

the hotel also offers freshly cooked pizzas and a limited bar which are a bonus if you don't fancy the service station food court or supermarket options

was helpful, specially when i wanted late check out they helped a lot

comfortable beds. late check out 11am was perfect after a long trip

the really late check out

dinner, bed and breakfast rate is good value

weren t even told what the wifi was or any other useful information

24/7 room service

opping, bars,

fantastic location. staff were very friendly. excellent breakfast

the bar and restuarant areas are lovely, we also loved the choice of food on offer

the on site restaurant and bar with lots of delicious food to whet the appetite

bar and restraunt had a great selesction of food beers and wine in a very comfortable setting and

bar that it’s

nice room great bar area, excellent value

didn't try the gym but it looks quite adequate

the smell of fish in the dining area at breakfast ud83dude0a

great room and great breakfast. the bar staff were very nice and good fun.

reception area and bar were very nice and welcoming

also was hoping a rooftop bar with a dj to vibe out on a sunny

room service and facilities are excellent

drinks and breakfast a little expensive

the wifi in the room is

rely on the 24 hour room service as items are not available

all staff were amazing, food lovely and the gym was fantastic!!

breakfast was sumptuous

need more vegetarian choose in food for breakfast

breakfast v good - all fresh and well presented

clean rooms, great breakfast, amazing hospitality from staff.

excellent breakfast, friendly staff, easy to find, clean rooms

not a friendly place for kids

a bar in the entrance means you can have a drink

carpets, stains, window seal broken, room cold, room service staff not helpful

room had lots of mould on walls(have young kids 2 with asthma)bathroom window lach was broken couldn't close it properly,mildu all around

value for money, nr the station and park. food take aways 5 min drive. homely hotel.great wifi

was lovely, bar staff were great

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

the breakfast was delicious as was the evening meal in the bar the evening before

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

refurbished room was great, bar was nice as was the food offering.

the welcoming at reception when booking in and the friendly restaurant and bar staff especially reece

we had two kids (18 month old and 3 month old fkr reference) there were dirty foot prints in the bath where

kids running around unattended

bike in gym unserviceable for 4 weeks

we stayed some kids were making a lot of noise in the crowd around 3 am

and a little crack on the wall, also we stayed for christmas dinner lastnight food was good bar was open all night, however service was a bit slow and staff looked like they didnt want to be

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great hotel

could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak english, awfull experience

i was there for only one night , early check in was no problem

was an insistent scratching at wall behind the double bed got so bad we decided to move to the kids bed fire alarm did go off we was told not to worry a bit there was definitely smoking

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

laundry piled up in reception

be notified of which room is booked for a long period so they don t disturb us constantly with room

location and good parking

location , bar , food

was kids running around outside my room all night shouting and i was awake all night due to

cheap and cheerful and loads of free parking

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

the bar was a little lacking but the tables were great and it had a cozy feel!

the bar was great, lovely staff who couldn’t do enough for you,the food was decent and plentiful

they didn't have a kids menu but the chef done a separate small meal of my choice for my 1 year old a cot was all set

food aimed at children had to have adult meals needed smaller portions aim at kids

coffee machine in the room and steak and eggs on the standard breakfast menu were the winners

was outstanding ordered room service, parricularly the vegetable and goat cheese pie

there s plenty of parking, the hotel is in the middle of a park and the restaurant is very good

booked a park view double with walking shower & breakfast as we were attending a family wedding reception

great parking, great friendly staff, we was 1/2pate exiting no issues, good facilities on site

may need to improve value for money on bar meals and improve quality but sometimes depends on what you pick

the bar and staff aswel as the chef and pizza we ordered

was very good , wide selection to choose from ample free parking the gym and pool were included in the

to coventry is good even though the hotel is situated on the a45 the road noise in minimul free ev

great hotel... nice staff, good pool, gym etc. couldn’t fault it

rooms, restaurant, price, parking

breakfast was excellent too

very nice site and bar and restaurant even outside was nice definitely will be back

the comfy mattresses and pillows, the tasty full english breakfast, lovely helpful staff, easy parking, hot water/great bath

is likely on me but i found the listing misleading as some pictures of pods showed it having a kitchenette and i should've checked i had that right, but on booking

additionally, with the club upgrade, you get t use the swimming pool and the gym as much as you like

swimming pool, gym, etc

comfortable room and bed. an early check in as requested. thank you.

the kids loved the pool

lounge area and hi tech gym

in bar area and resturant let it down a bit could do with more staff on to cover the amount of people

should be offered later or room service should be

attached to a nice bar and restaurant and well located to coventry

bar closes and no room service to facilitate late night meetings

excellent breakfast, nice quiet location, friendly and helpful staff.

of next door restaurant, your running a sports bar not a michelin starred restaurant guys

were rude and could barely speak english - we were advised that we could have an early check in by louis and when we arrived we were very clearly told we could not in a very rude

sometimes they have events on, this makes the hotel very busy and people use the bar who aren’t staying in the hotel, i found this a bit intimidating and if the reception staff

bonus breakfast as only expected continental breakfast and got hot also

blues bar & grill served lovely food and the staff couldn't do enough for us

my kids (and me) were totally shattered

lovely bar /

everything! staff very welcoming, we did an early check in, room very tidy and modern.

withs kids no worries, when kids shouting

the bar staff at the end of the evening we're helpful and friendly

pretty location on a golf

wifi didn't reach to the bedroom however worked in reception

patchy wifi

wifi unreachable in the room, had to repair to entrance lounge

golf course

the brooklyn is a amazing hotel.very smart contemporary room great bar and a wicked breakfast

it was fine for me, but maybe if you’ve got young kids and lots of luggage, it might be a bit of an inconvenience

there's a nice park across the street for kids and adult

downside if i m being really picky is halal food

the room was spacious and clean, the wifi was fast, and the staff were extremely nice.

bar closed at 9pm

comfortable room, amazing food from the jamaican restaurant in the bar area at very reasonable prices

friendly staff, good size car parking

good onsite free parking

co-op opposite to get snacks and water, nice pub 25 yrs away as the hotel bar was closed on monday night

great room service

excellent food

didn't use the facilities at the hotel, restaurant, gym etc but the room was comfortable to stay there with my mum

holiday inn standard and very conveniently situated in downtown leicester. great gym!

the room service was too long and the tv did not have free view

fresh, clean, modern, smelt nice and lovely downstairs bar area

liked that we could cast netflix and such to keep the kids entertained

room service were exceptional and accommodating

i used the gym everyday - has everything you need in my view

wifi was down and i got got a stone cold allay breakfast payed 18 for what was ment to be a hot

location, free parking and lovely decor

no room service

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

thing was they do have a room service menu which you order from a qr code

free parking and reliable internet

needed to repeatedly reregister to wifi

wifi was not readily available - you had to ask for an access code which was only available on one

quality rooms. comfortable. good wifi.

room was perfect and the facilities were good the wifi code didn't work but i didn't have time to use it so it didn't matter to

a little tired in a few places terrible wifi

to find easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service

great choice of rooms, ample parking, well stocked bar and great food thanks

wifi is available but we're not keen on submitting our information in order to link in.

were 2 in the room and there was only one towel noone at the reception to answer calls for room

plenty of parking

pub garden, plenty of parking

the wifi could be better, other than that there is nothing else i can think of.

early check in was accepted.

only downside was that the wifi was very slow and frequently cut out

really appreciated little touches like the kids toiletries left out in the bathroom (which was immaculate)

ample parking whuich is a bonus

clean nice room and beautiful bar area

as we'd only booked for that one night, with the aim of relaxing and sleeping in away from our kids the whole point of the trip was rather lost and i came home more tired than when i went

maybe get guest to check their room number that early in the morning if they want room service to do

bar and room service prices were very expensive also

restaurant and bar area were decorated and designed to a very high standard and the fabric of the hotel itself has

the welcome, the food, the hot water / drinks free wifi extras available room service

clean room and friendly staff - great to be able to use the gym as well.

guests can use the university gym, swimming pool and sauna for free

apart from that, perhaps more comfortable seating in bar area, as the seats don t offer back

parking was a bonus as was access to the swimming pool and the sports centre

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

room service excellent

nice bed, shower, warm room, tea/coffee making, biscuits, free ample parking, great wifi, big working desk, comfy lounge with free coffee, access to athletics sports

wifi is very poor in the

all good , no issues, daughter had room service and said the club sandwich was excellent

i ordered food via room service and the portions were small.

they were warm and the staff loved my kids so much that they got a big box of toys and teddies.

very good location, clean, gym and good value for money

the sofa beds are not that comfy for adult/teen, kids can survive

location, really helpful staff, good clean rooms, bar was great

in as the booking wasn’t in the system and provided with the room where no sofa beds for the kids so had to wait for another half an

bar didn't have a large selection for breakfast and the hotel itself was out of the way and not

there was no meals or bar provided in the evening but they did provide breakfast which was stone cold

in the room when i asked at first he said theres not supposed to be any then emerged with a tiny bar of soap

handy bar for a few drinks after work without having to drive

also no bar no pool as website states and we even couldn't wash beds felt itchy and dirty bases in fact i

no brekfast and bar didnt open

toiletries - a bar of soap would have been nice

hot water bar the shower, no breakfast and no tea or coffee facilities in the room

upon arrival, i was told i was upgraded to a room with a double bed and was given a lovely bar of soap and clean towel

got handed a towel and a small bar of soap when i checked in

wifi was less than desirable, too many options, ended up using phone data instead

they try there best to keep the inconvenience for the guests at a minimum wifi is at times jumpy in the rooms, best reception is in the lobby area

wifi not working in the rooms. needs an improvement in facilities

no wifi except in common area

people are quite nice, location very good, wifi a bit suck, breakfast pretty good

right opposite the hotel, which is accessed through the hotel car park

park next door had generators running would as for a room further back

noise of the lorry park next door

lorry park a bit of a surprise.

no wifi in room onll in main building sligly noisey lorry park opp.