too many people in the pool area

breakfast hot

very clean, room was cheerful. good breakfast

very clean, looks like a new construction, very comfortable. great breakfast

cleanliness and beautiful decor. friendly staff! the breakfast bar was great!!

it has a great casino

the small casino i have ever been too

have liked bar soap, a microwave in the room, and a working ice machine on our floor, but the complimentary

casino and easy parking.

need to add more fresh wines to your bar

the description it does not mention the pool is is right of the hotel entrance and by the main elevator, so literarily everyone can see you

pool could have used some maintenance. back door to hotel should have locked

the place was very clean, comfortable & great breakfast

i wish there was hot food for breakfast

of the best hotels i stayed this year, i spoke for many more hotels that allow dogs, and the pool will work but they said no, pool is not working, blah blah no pets blah blah, i found this

the room looked very well put together and the breakfast was good

breakfast would have been much better with an egg option, but this was definitely a no frills stay

breakfast could have been better

everything. upgraded my room to a suite, breakfast was good

are looking for a clean, comfortable, affordable hotel with an indoor pool, laundry facilities, breakfast and very friendly and helpful staff, then this is your place

the breakfast was outstanding! as well as the workout room and pool area.

the facility was amazing staff were amazing..and let's not talk about the pool.... wow

breakfast was good. fresh and hot.

the comfort feel of the staff,am crews also the pm crews, managers to laundry. 10 star

the great breakfast, comfy beds and gym make this my go to

indoor pool

like my clean comfy room along with the clean pool area

ample parking.

cold pool

t still super

prices nice size rooms very clean and fresh staff was awesome great cuz service and the pool was great thank you for having a big open and clean

the staff that prepared the breakfast was vey nice, options for breakfast items was also good.

pool and clean beds

breakfast was excellent with a good variety of breakfast foods

don’t eat breakfast

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

free breakfast and cordial staff.

empty vending, laundry not working, pool closed

the breakfast was delicious.

breakfast was awesome

no chair in the laundry room

good breakfast. good value.

easy to get to off the highway. breakfast was good. rooms were clean.

was rather filthy compared to other quality inns, they did not have breakfast because the cook didn't show, they didn't even put out muffins or pastries, nothing, even

good breakfast

i didn't like eating breakfast in the dark

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

did not attend breakfast

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

lack of selection in breakfast foods.

breakfast was great. staff was friendly and kind

pool

breakfast was very good. excellent fitness room. fresh baked cookies in the lobby each evening.

the tv setup was complicated, kids running around with no parental supervision.

did not allow early check in. the staff said a there is a charge of $40.00 for early check in.

nice outside buildings free parking quite gym u can do a full body workout in

too many unsupervised young kids in both the pool and hot tub

akes it easier for us to sleep) frig and microwave and tv had plenty of channels for the kids

with kids, that was the most horrible part

the food in the bar was great

the pool is large with warm water; nothing fancy, but kids had fun

they could change the breakfast menú from time to time, that would be nice

pool and hit tub were perfect temp

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

the pool

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

also i was not told the pool was not working and we had to ho next door to use the pool

breakfast was ok, it im not really a breakfast eater

fitness wasn't available

pool was cloudy but we were too busy to swim anyway.

the room decor. the fitness center, the breakfast

great facility. pool area was great .

comfy bed. super clean. great pool. nice staff.

pool

pool and hot tub a little dirty

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected the teller was very

i wanted to remark specifically on the breakfast provided

no heated pool.

reopen gym and other spots

the breakfast was great, the beds were so comfortable, & the

the pool looked clean, even if it was a little overchlorinated smelling

crowave popcorn) in the kitchen area in the room

i loved the pool and the outside during area

kitchen food and service

really good breakfast

breakfast was very good

everything. from staff to rooms to breakfast

were fine for breakfast

the gym was nice and my family loved the breakfast

clean pool area

gym was too small

hotel, clean, nice and helpful workers, good hot breakfast, nice pool

the employee responsible for the breakfast was attentive and responsive, so pleasant to interact with first thing in the morning

good breakfast, clean rooms, clean pool, and nice staff all around great stay

was pool was a lil cold

the gym

we didn't use it, but there was an indoor swimming pool for those who find that necessary

my kids could not swim for very long

are polite and helpful, good coffee and food for breakfast, hotel/room are clean, with elevator, ample parking space

the friendly staff and a good breakfast!

because of covid, they had bagged breakfast available, which was nice

that), good hair dryer (don’t find these in a lot of places), nice indoor pool, good gym, good food prepared by maria and another kind guy, kind staff and very close to malls (with

they even accommodate an early check in for me

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and outdoor patio

no hot tub by pool

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

breakfast was good

was expecting a free continental breakfast, since most holiday inn's have that

breakfast buffet they couldn't keep up we went down at 9:00 no food they were out of everything

it was so clean. nice gym, pool area, resturant and outdoor seating with a firepit

lovely clean rooms with a great pool, hot tub, and sauna were a plus

didn't use the pool but it looked great

had a minor issue, outlets on lamps didn't work to charge phones, the pool was a bit on cold side, there were no towels in pool room

breakfast was good

the breakfast could have been better.

everything was amazing besides the chlorine amount in pool it was a bit overwhelming for us.

ich we did not need)

what floor would i want my room, i informed the team member whatever floor was closer to the pool and he said first, so i went with the first floor and returned ay 3 o clock for check-in, i

little more then what i wanted to pay for one night. pool a little cloudy.

staff/costumer service/clean/breakfast was good also

pool was very small, room keys don t open pool

pool area just needed slight more cleaning bathroom floor some areas needed slight more cleaning

awesome breakfast and great staff. room was clean and exactly as listed. will stay there again.

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

self service breakfast was lovely. beds are so comfortable and huge!

the breakfast was great and the staff was very helpful

easy to locate, good and free wifi connection, pleasant staff, better than average complimentary breakfast, nice bathroom, reasonable

desk was a little stressed but they were friendly and took care of the noisy kids running up and down the elevator

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

needs to be renovated and not have a casino which attracts shady people

really nice breakfast

gym,laundry

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

location and gym

location was perfect for me…close to my friends muay thai gym

i could hear the expressway by way of the wall air venting system. there was no breakfast.

we wished that the cocktail bar was open later in the evening

breakfast should have been included

there was no continental breakfast

to reviewers who complain breakfast wasn't included - it's in the description

the gym was really good and the parking was very convenient

having a restaurant and bar was very convient, especially for breakfast.

front staff was great. helped w late check out!!! very friendly. bartender was great also

hotel itself is very nice, has a nice bar and the comfort of our room was excellent

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

the breakfast was done very well for covid

pool way to small for number of guests using it. also, no hot tub.

room was very clean and big. great shower area. good breakfast.

the water in the pool

breakfast and the overall atmosphere

that was very helpful and got me access rt away to the gym which had been closed

pool water was very dirty in the evening, the kids were disappointed as we decided not to swim

breakfast was okay i think the selection could be more my kids loved the pool everything was nice and

the breakfast was great. the bed was very comfortable.

was not able to utilize the pool or hot tube because there was so many kids on this day

problem is with the other class of people that stay there now barefoot kids and teenagers in the breakfast room dogs everywhere

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

complimentary breakfast was terrible.

) laundry was closed ( they said under renovation) but 2 machines under renovation i don’t think

website said i wouldn't be charged a pet fee but then when i got to the hotel they charged me a pet fee

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

1 person thought she heard 'room service'

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

the room, pool, exercise room all too shelf

pool and hot tub were a hit for both the adults and kids

very good gym.

everything the breakfast was even good

comfortable bed, free coffee bar in the lobby

the breakfast was great

was the only free breakfast offering, everything else required payment

as a parent that makes their kids rinse off, it was difficult to use

pool was closed

location was perfect for us. hotel was welcoming. rooms are big. breakfast was good.

nice kitchenette for families. good breakfast.

i traveled with kids and this place was an excellent choice

comfortable bed and linens. great staff. good breakfast. good location.

the pool is always awesome and the cleanliness is superior

convenient, clean, quiet and great breakfast!

great breakfast and friendly staff.

very clean, great breakfast area.

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

breakfast wasn't that appealing

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but nobody by time we would return back & i absolutely loved that for us and our

shady place keep your kids away

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need

keep clean in hall and laundry is very flithy

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

laundry out of order

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

breakfast is good for me. fitness room open 24 hours and good enough.

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

familiarity, price, breakfast

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

we expected they would have a pool, but they didn't. sad kids.

the room and morning breakfast were both great.

was pleasant except the garbage that was left under the kitchen sink from another guest

breakfast was wonderful

pool can use some cleaning

nice area....good breakfast...nice accomodations. close to where i wanted to be

if you think that will be a problem, just ask for a room on the parking lot side of the building

loud sound from heating or temperature kicking in. the pool jacuzzi not usable.

problem connecting wifi not easy to exit parking lot turning left

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

the gym and pool are very good

the amenities are always well kept, especially the pool and hot tub

to have to talk loud and strain to hear the front desk clerk over the loud mouths at the bar area

comfy bed, nice fitness center, great staff

to many unattended kids in pool

how the pool schedule is set up

the breakfast was really good. and the pool was nice.

i ordered a glass of wine at the bar & it was $17

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they put me on a floor where they knew those kids wouldn’t be

beds were comfortable. pool was nice. the staff was very friendly and helpful.

pool area clean and fun for kids

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

breakfast area too small ...crowded into small semi circle

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

with the pool closed for rentivation, and the parking lot roped off for construction i still had a nice stay

so the fitness center was closed and the pool was closed-no biggie

occasionally kids running in the halls

the whole breakfast was great

pool was out of order but they are in the process of fixing it, so it should be up and running in

lobby and elevator was always wet due to kids coming out of the pool

believe 2 total) free cocktails from about 5 to 7 pm at the bar area

the parking area was big so we didn t have problems finding a parking lot

the hotel is beautiful amd clean, the design of the room, the bar scene and lounge felt alive and energetic

nights we were there, it was nearly impossible to get parking because they had events happening in the hotel so people that were staying there had to

no out door pool, no hot tub

room amenities, pool and jacuzzi, closer to restaurants

my kids told me that someone said room service and opened the door

kids loved the pool.

this is a slow hotel so if you like action and conversation at the bar this is not for you.

an example is the fitness center had ran out of water so i decided it was easier for me to find the big water jug in

the pool tiles will a little grimy looking.

our kids loved the pool they didn't want to leave

everything was good location, cleaning,. room , breakfast.

i did not have access to the pool or gym or lobby

room service

the pool could have had a whirlpool spa for us older people

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

did have a working pool which my kids enjoyed

kids were in awe

large hotel, loved the gym

the pool

silly, but amy usually likes hot oatmeal for breakfast, and there was none.

owner food room atmosphere location pool it was a pleasure to stay with people that are professional and clean thank you i'll be back

chlorine smell is very strong and very humid in pool area.

the pool area was too hot.

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

no laundry room that i can see, snacks over priced

no pool.

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the pool is a bit small and our room only had 2 towels for a room that sleeps 4

had a fantastic breakfast

staff was great, it wasn’t noisy - the pool was very nice

very clean great breakfast very nice staff and the beds are like sleeping on a cloud.

breakfast is free and tastes delicious

i return to naperville, i would definitely stay here again, but next time i’d love to try the pool and consider booking a larger room, especially for us, as a family of five

there were a lot of high school kids there for a tournament so the breakfast line was big, but it moved quickly and they never ran

had a good view, and the breakfast was delicious and offered a variety of options, the orange juice is so delicious, and

clean and pleasant pool area, and very comfortable mattress and pillows

was spacious, bed was comfy, breakfast was above average for hotel fare

breakfast bar was very good for my 2 girls and me

the kids love the pool area, too

the pool

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

indoor pool for the kuds

good breakfast and nice pool

very nice rooms, liked having a kitchen

disappointed that the pool was closed

super friendly staff!! very nice breakfast. good location for my needs.

quiet. good breakfast. windows that open. good sized room.