breakfast was poor. room was a walk from the street.

it's clean and the kitchen is beneficial for a long stay

room had kitchenette, was clean and comfortable

kitchen in room had no cups or plates, bathroom didn't seem clean

the room we found cockroaches crawling up the wall in the bath room and near our luggage, in the kitchenette and near the bed

room service was poor, they screwed up our order twice once they sent our order to room 420 instead

this is my second stay at this location and i ordered room service which was delightfully yummy

the sofa bed was not very soft for the kids.

the sofa bed was not very soft for the kids.

right by the pool

good breakfast too

loved desk set up which allowed me to connect to wi-fi and work as well as enjoy pool with

breakfast included and was very good

clean, great breakfast, friendly staff, and comfy beds

breakfast had very good variety and was tasty

the hours of the bar and grill.

the indoor pool was a big highlight

the swimming pool was great

people were up and out of their rooms after midnight screaming and runing around like they are in gym class and they never done anything about that

from the staff to the bar & grilll

cleanliness & a good breakfast

the gym was under whelming

breakfast was excellent. it saved me tme as well being so conveniant.

there is a small pool and a very basic gym

the pool was clean and had ample fresh towels available

the free laundry room was great

loved having a kitchen in room and had we stayed longer i would have used it

roominess and kitchen in the room.

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free coffee everything i didn't know i needed was

the free laundry is great.and the kitchen.with a full size fridge

heated outdoor pool was plus

a very good breakfast only cereal and cupcakes and powered or chocolate donuts no eggs , bacon

breakfast was a hunnybun and cereal no milk, and a banana

no eggs for breakfast

laundry facilities were adjacent to our room

and go breakfast was mostly packaged pastries, no fresh fruit

'hot breakfast' is hot water with instant oatmeal packets

no coffee maker or any plates or utensils in the kitchen

love that there is a fridge and kitchen space

only complaint i have on the whole deal is it said it provided breakfast and we were thinking a good breakfast

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the pool and hot tub were not available.

good breakfast buffet. room was a suite that was very spacious, clean and nice.

the gravel around the pool. ouchy!

space and full kitchen.

we went to walmart to pick up lysol cleaner to clean bathroom and kitchen ourselves

liked the room service

room service salad was terrible

room service

pool was a little cold for an inside pool but that is just being picky and a strech to say i didnt

very nice hotel. close to dr. office. nice cafe and bar in lobby.

breakfast had all the essentials and the coffee was exceptional

laundry facilities came in handy

breakfast was great

it was in a good location and had an outdoor pool.

very comfortable beds, clean, really nice breakfast

fitness room

it had an outdoor pool (off season) but not a hot tub which i apparently missed on the website.

clothes never got dried need music at the pool

breakfast was very good and you can take a sack breakfast also

nice pool

pool wasn't great

loved the separate rooms. pool and whirlpool were nice

the kids running in the halls at all hours and the repairs in room next to me with hammering

besides how nice, breakfast was great.

running around the happy hour & parents hoarding food for their kids annoyed us but that is on the parents, not the hotel

laundry(

laundry facilities did not work

there were utensils/dishes provided in the kitchenette and full sized fridge with an ice maker

the room setup gym

the kitchen equipments were useful and there was everywhere you would need to cook a simple meal

did not offer a full breakfast which made it very unfriendly

there was a $75 nonrefundable pet fee we didn't know about until we were checking in

particular attention to the way breakfast is included or not included in the pricing at booking

waited half an hour for checking inn also on website they don't have any clarification about pet policy

staff was nice and very clean glad the pool is open

breakfast was awesome, plentiful and appealing

breakfast was good and rooms were clean, nice bathroom

excellent facilities. friendly staff. close to ku clinic. great breakfast. very clean.

breakfast was not all that good

clean. good breakfast. comfortable beds. easy access to interstate.

it was a good size room and had a small kitchen.

was surprised at the little kitchen. great staff

great kitchenette

i liked the rooms with the kitchens in it. very convenient for the stay

the laundry facilities are broken

cost extra, noise level on the floor was not quiet after 10 lots of kids, believe ball tournament,would of been nice if we were placed on a floor where the team was

wife arrived at the location at 8:00 and ordered room service

due to covid, inside pool was closed. plus, you had to check in and out of the pool.

the cocktails were more expensive at their lobby bar than at a local upper end steakhouse.

the place was full of soccer kids running wild

we had a great breakfast and the evening light supper was just the right size

we booked a queen deluxe room for 2 kids & 2 adults

one of the things i make sure we have when we travel is an inside pool so the kids always get to have the option to swim the hottub at this location was also lukewarm

we then went to the pool to relax, and enjoy our drinks while the kids played

the kids liked the pool

snack bar and bistro

the pool was a little small and i wish they had a hot tub

only downside to the whole stay was the pool room being cold - the pool itself was a great temperature, but the room was freezing

nice bar in the foyer

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at the hotel

pool closed, wifi was terrible connection and slow. need some boosters

first night the kids and i went down to the pool, a group of guys in there drinking and playing loud music, we left

it was clean, the staff was nice. we enjoyed the pool!

i called to modify the reservation, i ask if there was big rig parking and i was told yes, in tge back

game weekend. kids run wild. trashed pool and excercise room.

super clean room and attentive staff. pool is open! starbucks coffee for free in lobby! woo hoo

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

the pool and hot tub area were clean

clean, quiet, friendly staff, nice pool and hot tub

the bar and grill had good food and strong drinks

pecially on fri/sat nights)

kids loved the pool

kids loved the pool

wonderful pool area for the kids.

no pool

there was no swimming pool.

clean, quiet, bistro, and pool. the staff was also helpful.

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years- so i was taking a night

very modern and clean. breakfast was nice.

wonderful staff. continental breakfast excellent

the staff were so sweet and great with my daughter. the breakfast was good. hotel was clean.

absolutely, wonderful stay, great breakfast and accommodating staff!

the breakfast area was fully crowded from 7am until i left ( but it must have been great

not much parking available, no hot tub only pool.

had an indoor pool

parking was tight

they didn t have cinnamon rolls on their breakfast bar. they are delicious at holiday inn s.

the staff was so nice and friendly. the breakfast was great and it was so clean

the staff was extremely helpful and nice. there was guest laundry.

i love the convenience of having a bar and restaurant

was very comfortable and the facilities like the pool and gym were very nice

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

my spouse and i loved the late check out

kitchen was open till 11:00 pm

) this is by no means a luxury hotel, but it was impeccably clean, has a decent gym, and a warm vibe from the staff

good breakfast and clean room

pool and gym were top notch

the kitchen seemed to have trouble keeping breakfast items filled.

breakfast if i'm being honest

everything but the pool.

even the complimentary breakfast was great

bacon as an option for breakfast

pool was broken and had been for some time according to the staff at the other hotel we visited to

nice bar (and friendly bartender)

hanging out in the lounge area playing pool and drinking our morning coffee on the terrace were two of our favorite highlights

clean; recently updated; bar area and outside. the bed was comfortable

in the bar and that it did not have much in the way of a selection of wine

the adults had an amazing time at the bar with thad who was an amazing bartender and super accommodating and patient with us

the room was great, the beds were comfortable, the pool and hot tub were so nice, especially with kids

unfortunately we had to call the desk to have people st the pool turn down the boom box and be quiet 4 times before we gave up

wonderful experience. thanks! also, the staff in the breakfast room were top notch h!!

the food in room service was excellent! as well as the breakfast!

new and clean hotel with friendly staff and good service. great breakfast.

it had door access to the pool

spa tub in our room was amazing

the pool was great for the kids and the really enjoyed it

pool area and breakfast were great.

love this hotel. great breakfast, great pool, great room. everything is fabulous here

we couldn't use the pool sunday night because someone had an accident

i made sure i got a hotel with a pool

pool and hot tub were excellent

close parking

my car was hit in the parking lot

there wasn t very much parking due to construction and renovations going on.

there wasn't enough parking. one vehicle was towing a trailer and parked across five spaces.

the bed, the pillows, the sheets, the simple cleanliness of it all, the pool, the breakfast!

the parking was pretty limited due to construction.

rooms were big enough for my family, breakfast was excellent n it's located within a walking distance to many restaurants n a

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

workout room is amazing. new facility. bar not open yet. pool is very small but nice.

our kids enjoyed the pool

pool was closed because of the stupid rona. :( (-) it would ve been nice for the pool to have an open (+)workout room is amazing. new facility. bar not open yet. pool is very small but nice. (-)small pool (-)pool was nice except it was hot in pool area (+) our kids enjoyed the pool (-)pool was small, and breakfast was not included. (-)no food other than vending snacks.no pool. (-)the pool wasn t open yet and it wasn t advertised that way when i booked it (-)covid19. no pool no breakfast

only the expensive food bar option by the check in area

livng room, well- stocked kitchen, comfortable bed, separate temp controls in living room and bedroom, big

their pet rates were very very reasonable, guest laundry services were free of charge

our room had a kitchenette

full kitchen and very helpful staff made me wish i was staying longer

there was a kitchen and the sofa folded out into a bed as well

breakfast was so so but was edible

it had a small kitchen supplied with pans and dishes which in very handy during the thanksgiving holiday

because of covid-19 the breakfast buffet bar was discontinued

breakfast and location good

breakfast wasn’t very good and we were kind of upset because we booked it thinking the had an

i had surgery and the staff was very accommodating with early check in and staying in the same room for an extra night

they have a pool and exercise room

loved the hot tub, & my kids loved the pool

wifi had issues keeping up with a roku portable but the connection was good

everything from the friendly staff to the room and to the excellent breakfast.

everything the rooms , hallways , bar ! excellent

their room service was amazing- we really enjoyed our stay and will definitely come

we really liked the availability of the complimentary shuttle service to restaurants in the country club plaza area

the rooftop pool with an adjacent bar area is nice

well maintained and the rooftop pool was amazing

comfortable beds, great breakfast and love the coffee!!

breakfast area is well stocked with a good selection

great location near the hospital excellent breakfast,comfortable rooms

friendly staff and the organization they have for the breakfast

good location right across street to ku ned center rooms looked just like new very clean breakfast included was very good had great variety of hot foods like scrambled eggs bacon sausage

how it also had a gym and a pool

in town and a bunch of kids were running around the hotel all day and night very loudly

the gym

the pool was open but you do need to reserve times for social distancing

clean space -tons of parking! enjoyed the gym and pool.

breakfast was good and had a nice selection

breakfast was good

the breakfast was good

pool area at 9am and outside facilities were still a mess from previous night

the breakfast was hot and yummy

missed having the disney channel for the kids to watch

location, separate bedroom & living area, friendly staff, clean pool

didn t like how my billing got messed up and it looked like i didn t pay for my room service charges

the pool was closed. the main reason i booked this hotel was to swim in the indoor outdoor pool.

it s not their fault, the pool, restaurant & bar were closed

it was clean , the staff were very friendly, the free breakfast was actually pretty good.

hear people above or beside me and i felt our room was well insulated and of good quality that my kids weren’t bothering people below or beside us as well

plumbing in the room my incredibly loud, if someone turned the sink in the bathroom/kitchen it made aloud, bubbling noise for several minutes

my kids absolutely loved it here they did not want to leave!

the sink broke and spilled dirty, brownish/black water all over the kitchen

asonal); room next to me was smoking marijuana on their balcony and coming into

the room we were in was old so could use some fresh paint etc, lobby and restaurant were good the gym was also a little

enjoyed our pool time

happy hour with don, breakfast with theresa. the pool was refreshing

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

don t inform us that the pool was closed until we had our kids in their swimsuits and went downstairs

the pool has also been closed down by the hearth department and not in use

breakfast was varied, especially appreciated the spinach quiche rounds

the breakfast is fresh and great

really have no complaints but the only thing was the pool area was out of order and it would have been nice to relax by the indoor pool

24 hour room service would have been wonderful.

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

no pool or hot-tub

while there isn't a pool

the bar and drinks were excellent

price of cocktails at the hotel bar

clean facilities and a nice gym

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

family friendly the bar stayed open late

loved the location and the rooms were perfect for our stay. the kitchen was a great surprise!

stay here a lot, i usually need super early check in, and they have always accommodated those

liked that they had a kitchenette with dishes and utensils provided

good breakfast, great gym, very comfortable

warm pool, great exercise equipment, well stock kitchen

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

pool was down for maintenance

hot tub didn t work even though it was indoor and breakfast was not at all good

very reasonably priced, wifi was superb

pool was closed and pool area unclean. exterior doors needs to be repaired or replaced.

the pool was down.

we also appreciated the shuttle to go to dinner

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

staff was wonderful. shuttle driver great. no issues,will stay again.

are locals but just got away from the kids for a night

service was good. rooms were clean. gym was nice. location to other facilities was great.

had everything you need right there but also a shuttle bus to take you down to the plaza and pick you up, which was very convenient and they came

was awesome in bar & check out reception

my wife and i were extremely pleased and the room service was spectacular

the kids wanted an indoor pool

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for girls with long hair

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most pleasant

staff - gym on my floor - shower/bathroom - massive construction.

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

kids hated it

my kids we're dissapointed

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check in for us

clean room, comfortable bed, clean towels, excellent breakfast, friendly staff

didn't have the breakfast

the breakfast was eggs,gravy,biscuits, cereal, pancakes, yogurt, fruit,granola bar, trail mix,coffee,

loved the motel it was so clean and the staff was amazing and the breakfast was amazing and the room was so clean and comfortable the bed was so

clean, good breakfast , updated rooms, and the friendliest staff i've ever had the pleasure of encountering

kids running up & down the hallway

faucet to our spa was broken

guests above me were rather noisy late at night, but expected during summer months with kids.

very generous with breakfast offering and the rooms were clean. location of the hotel is great.

never make it to breakfast

my room smells like gym sweat body

breakfast was not great but it was better than other hotels.

splatters on my bathroom door and dust on the bathtub liner- vent cover hanging down from ceiling gym had no weights and cable stopped working - told staff but they did not come fix it breakfast

everything was great.love the beds. and shower.love the breakfast.

nice continental breakfast provided in the morning with multiple choices for both hot and cold foods

room service was prompt and staff were friendly

ry nice) outdoor pool

the fitness facility had all the equipment a gym-goer could desire

c and the gym is definitely above average

location- to wwi museum & trolley route fitness area was full sized gym

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything they could

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast were delicious, the room and hotel areas were nicely decorated and designed,

no room service, bad coffee, dim lighting in the room

cool design, big room, great shower, nice gym.

the hotel advertised a nice heated outdoor pool

we had a great time in the pool and exploring the unique attributes of the hotel

nice, open bar with food

had a lot of kids across from us making noise, letting doors slam but not terrible

surprised that 4 star hotel did not offer room service dining.

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself was

they do not explain anything about the hotel when checking in, gym info, room location, anything about the random named rooms all around, the bar, literally

no coffee bar other than in room

the staff at the front desk and bar were extremely nice

what breakfast?? the gym was not cleaned daily.