the badrooms of the swimming pool are very small.

the facilities, price, location, comfort, room size and cleanness, swimming pool

beds are super comfy and deep, the bathroom is big with a real bathtub and awesome shower, the pool is really fun and deep with a good view of the beach, the

in the mini golf area, they left us without lights

had a private suite but no pool on our side the pool was located across the street in the main part of the

the breakfast was good

breakfast buffet was very well done with a great selection on items, we really like the fact that

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

nice mexican breakfast

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

clean. nice pool area.

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

delicious breakfast with fantastic orange juice

breakfast was nice and served on time

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

excellent parking assistance for a busy night. breakfast variety.

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

we liked that the pool was available when they said it was.

the restaurant serves very good local cuisine, and i enjoyed my breakfasts very much

to most attractions, good breakfast buffet, serene, helpful staff, good wifi, just wish the maid did not knock on my room

pool was great and was surprised to find a small gym

the hotel has a beautiful central courtyard with sun-deck and small swimming pool

lack of a parking space next to the hotel and the fact that everyday in the morning somebody knocked at the

parking was extremely confusing and front desk couldn t explain how to find the property

wifi had no password, thus the wifi connection was not encrypted

the swimming pool area and the breakfast at the restaurant.

) the wifi worked great

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

location plenty of parking. clean

room look like disgusting no hot water parking sucks

is not clean, it smells bad plus the parking area looks terrible

the parking place and some noise.

kids couldn’t sllep

nice to sit on the terrace bar overlooking the zocalo

well furnished room with lovely view over the swimming pool

lovely pool on the terrace

the staff members are super friendly and helpful, the food at their restaurant is delicious, the pool is very lovely, and the room was quite spacious with a beautiful view

ok wifi

arrived at hotel 7am early but they do early check in for us

good value for money and wifi seemed to work well

they have a good wifi connection

room service everyday and fresh bottles of water

the staff is very nice, the wifi works well in every area

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

great location to the waterfront and zocalo frees secure car parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

parking is great behind a gate maned by staff

trued to charge us more for an early check in than quoted

the gym was well equipped

have been if breakfast, for about $100 a night, was included

when i booked the room i wasn't told that meals

it has super nice staff and lots of things to do. the spa is the best part of the hotel

clean and attentive staff, except that one bar tender

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and very good service

towels for the pool could have been more accessible without having to leave the room key

a bit noisy at night, and the pool was not clean

the breakfast was real good. the people very friendly

the swimming pool

no elevator in the parking

tried to call room service 5 times with no success

the pool needs some updating

there is a small but nice rooftop pool and a gym on site, and secure underground parking

excellent helpful staff, good location, parking place.

very good when staying in port of veracruz. nice outdoor pool, good rooms

clean and friendly. very professional. good value. on site secure parking was a bonus.

huge secure parking

the pool only gets sun in the morning which in december makes it hard to use as

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

pool on roof

like that parking for vehicle was not on property

the location was excellent as well as very close off-site parking

location is great. room is good. the pool es small but it is clean

nice pool area and restaurants, foodstalls nearby

room service the worst

trays of room service stood on the hallway for two days

the wifi was pathetic in our room

the gym is available by timed reservation and very well sanitized between users

lobby bar ran out of red wine on new year's eve

pool is big enough for three overweight children and no one more

possible for the kids to swim in it)

different breakfast options every day

didnt get the breakfast with the room, but the two times i ate were delicious

nice clean rooms. good breakfast options included in the price. a good value

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

cleanliness of the rooms and the view, the pool could use some more clean water

you like to swim then this is not the pool for you

let parking)

no parking lot aside the hotel

rapido wifi, muy bien instalacion de enchufa y seguridad.

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

breakfast was good, except that most of the time there was only one main dish, the attention i

the breakfast was very tasty

very very good atencion..the breakfast was great ud83dudc4d

the swimming pool is just enough family with kids up to 12 years

swimming pool is super small and super, super cold

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the pool is well maintained

there is a pool in the hotel and an elevator

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

has a nice pool, good location, several oxxo bearby, block from the sea

there were no lights in the pool area and it was freezing

pool is really good

they had a very nice pool that was nice to swim in

bed was confortable and the pool area is big

kids complained every time we walk by )pool was okay price to much for this place

the pool was not open everyday which was strange

people nice.lots of near by restaurants.the pool view is good.

gym had no a/c. parking garage was too scarey to use so parked on street.

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

good equiped with gym, pool and play area for children

room service is charged a lot extra

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

tinny thing not 10/10 is breakfast

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and