bed was comfortable and good shower ample parking

very friendly family environment. great food for breakfast.

the breakfast was cereal and waffles only

comfortable bed. good room service.

full amenities in room + breakfast

breakfast was hot and plenty of it. however, it was not to my taste.

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

breakfast selection featured very few healthy options too much high carb food

location, pool/spa and breakfast

breakfast was cooked perfectly. location was great!

i like that it was near a lot of food places and the fact that it had a indoor pool

i wish the pool was outside

the room we stayed in was very clean as well as the pool

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

from the beds to the cleanliness, the pool to the showers

they helped with a late check

clean room, great breakfast

staff is always friendly, they have a great breakfast, and it is always clean.

pool is meh

breakfast and everything else.

the breakfast and all the accomidations

breakfast is awesome

the breakfast was very good

staff was very friendly, and the breakfast was great, our kids really enjoyed the pool.

the breakfast was great! my kids had fun in the pool!

not really. breakfast could be a little better but over all it was ok

everyone (front desk, house keeping, breakfast worker,even the maintenance worker) were really nice, especially to kids

breakfast was included and had great variety

the pool area was clean and the kids had a ball

breakfast was also included and the station was very clean and plentiful with options for everyone

the pool is open and available to use, as long as 10 people or less at a time, social distancing

staff was friendly, the pool was clean, they serve breakfast with a lot of options, was great for a weekend stay

that the pool wasn’t open

early check in was available -1 pm - which was perfect since i had driven straight up from

breakfast was great! pool was very nice too. room was comfortable.

breakfast was good

should have had missed breakfast as we overslept

floor smelled like a dirty gym, all three days

we were allowed an early check in

staff, pet friendly, clean, good complimentary breakfast buffet choices

the inside dinning an bar was beautiful

we enjoyed the pool and sitting out in the great lounge area

the outside pool looked amazing only if it was warm outside for a nice pool day

we only stayed one night passing through but my kids were begging to stay longer

the gym was the biggest gym i've seen at a hotel

covid has restricted the use of the gym facilities

no laundry bags in room.

a real big deal, but we had one night that kids ran up and down the hallway and slammed doors

breakfast excellent

that the kids could play in the pool when they got up instead of having to wait

breakfast was good , pool and pets aloud .

need eggs on breakfast:) dont put kleenex on the bathroom sink they get wet on the bottom

the room set up was fun for the kids. having a kitchen was great.

indoor pool was very small. business center printers was not working.

microwave didn’t work so we had to go to the kitchen area to use a microwave

helpful my stay was peaceful me and my wife enjoyed ourselves very much we got the room with the spa and a fireplace it was

the beds are super comfortable, the staff was great, the pool was never busy, very clean

24 hour pool was a fun little surprise for the kids

loved the breakfast and 24hr pool i will stay here anytime i’m in the area.

hot breakfast was great! kids loved the 24 hour pool!

golf, pool, water park on property

was a woman working the pool bar and she was having a bad day and she showed it

the staff provided friendly and excellent service and our kitchen was stocked with good quality cookware

kitchen fully equipped and enjoyed the fire pit on the patio

golf, pool, water park on property

the clean room and the staff and the location the pool just everything

pool little bigger

and when asked for a late check out they were more than gracious

best bed and pillows that i've stayed at, great breakfast too.

maybe have a meat or danish for breakfast. but thats it!

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

breakfast was good

large studio, beautifully decorated! excellent breakfast!

very nice lobby and breakfast area

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

of covid-19 it was just a breakfast in a bag

24 hour gym. rooftop bar. breakfast was good.

reservations required at rooftop bar and kept it at a minimal number of people

the gym closed too early, as well

i wish breakfast would of been open later especially because it was the morning after nye.

comfy lobby, great roof top bar and yummy breakfast

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

alot of kids hanging out in front of the hotel late on the motor scooter

restrooms on rooftop bar could use more attention.

views, rooftop bar & pool

location, clean and comfortable, nice size rooms, beautiful views from the rooftop, nice gym, excellent breakfast

the people and the room service was excellent!

i loved the gym, our room, the robes in the room, and the shower basin

i was alone with two kids, i was concerned for our safety

clean, very comfortable rooms and beds. restaurant and bar food was great!

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

room and the staff were both great, however due to the covid-19 we were not able to use the pool, hot tub, or try the restaurant

the room was next to the gym, there were a lot of noise since early morning.

location is great, staff is very helpful, and there is a bar on the first floor.

for room service and no one answered

room service overpriced and under

did not eat the complimentary breakfast - however the staff was superb and due to the postpone of the shine down concert offered

to do when we arrived as it was a short visit and they packed a bag full of things to do for our kids and everything within walking distance

check in was good....breakfast was nice....pool was good

continental breakfast offered plenty of quality choices

everyone was very friendly and breakfast was great

, and ryan , chance and austin at the bar

staff in bar not good especially young woman

nice bar area

bubble water in the gym was broken, but would have been a nice thing to have

bar and restaurant was way understaffed and ran out of food

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

although it does not have a dining room, room service meals are excellent, and there are also many restaurants close

was great

the restaurant was also amazing with great breakfast options and a nice bar to wind down to at night

gym is updated with great equipment

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

gym was awesome

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

the room, staff, and breakfast was great.

the step down was so far down my husband and myself fell as we stepped down into the pool

super good breakfast

had same 3 items for breakfast every day. potatoes, wet microwave omelets , sausage.

we liked the breakfast and the indoor pool.

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

the only thing i didn't like was they didn't have a place to do laundry.

location staff and accommodations were exceptional ud83dude42we had a room where the spa tub had issues and they promptly addressed the situation immediately

laundry room needs attention. no products available for purchase. machines need replaced.

wifi on and off.

clean and great staff. pool was great the twins loved it! great price.

was clean, staff was very nice, breakfast selection was good, they also have guest laundry and they accept pets

the outdoor pool area is nice and cozy

pool wasn’t the cleanest

except when added another night the price for that one night doubledud83dude15 wasn't able to use pool 2 nights of our stay do to

beds, smooth check in and check out, they had breakfast bags in the morning due to covid

liked the indoor pool

the pool had a strong chemical smell and several family members complained of itchy skin after using it

the key card was very difficult to use on the swimming pool doors

friendly staff, good dining recommendation. excellent breakfast. comfortable room with shower.

breakfast was great!!! cheese omelets! the best muffins i’ve ever had!

didn’t stay for breakfast

the room was a great size and love the kitchen area

i was surprised at the mini kitchen, since i had never stayed at one before

excellent breakfast.

the breakfast was nice

only thing in the gym that i wanted to use was the treadmill

kids had fun in the indoor pool

my children absolutely loved the room and breakfast

breakfast choices could be better

the eggs were not great but everything else at the breakfast bar was good. the bed was great

room service going in my room after i had spoken to them

clean, late check out

menu for room service does not mention $4

little bar and restaurant

room service to empty the trash containers, replenish towels, replenish in room amenities like

breakfast was very nice, but would suggest changing it up some

delicious, free breakfast

i actually would wake up early just to go to the breakfast

they don’t pay attention to stuff in room like no laundry bags, no clean tissue in box

pool should have children time and adult time

the gym had no weights to work out

the water park was amazing for our kids (4,3and 2)

the kids loved the indoor pool!

lots to do for families and kids

has an indoor and outdoor waterpark, fire pits, hammock park, outdoor play area, putt putt golf, picnic tables with grills, and they do movies on an outdoor projector screen

my only dislike was the small size of the gym room.

the bathroom was amazing loved the shower and the breakfast was very good

clean rooms, wifi was great, staff was so friendly, breakfast was delicious.

water slide/pool, fire pits -2

no breakfast due to covid 19.

breakfast was great. loved the indoor pool and hot tub was really nice

clean and smelled of apples great breakfast and pools

the pool was warm and clean, the complimentary beverages in the lobby were a great personal touch, and

issue was tv apple inn app information said breakfast served in til 10 and it's 930

nothing really - maybe mix up the breakfast choices but honestly it's a terrific place.

very clean and quiet. easy parking for truck and trailer.

the free breakfast and the wonderful people who worked there

we had no wifi the whole 2-day stay, our phones couldn't connect to the ip address

the kids injoyed the pool but just to cold for me

the gym wasn't open, the breakfast didn't hv many choices..no milk for cearel

pool area was nice- especially the covered seating

the location is great, pool is warm, and it was modern and clean.

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

clean rooms and nice pool

immaculate accommodations, exceptional continental breakfast.

hot breakfast was good and staff was awesome

love that they had a pool and it was only 3 ft to 5 ft deep so kids are able to swim with out much difficulty but the pool wasn't heated so the water felt like it

my dog is an esa dog and they didn’t acknowledge that so i had to pay the pet fee.

had a dog in the pool with them so disgusting

they charged an extra $65 for pet fee that wasn’t disclosed

just wished the pool was open.

was just hard to get into the parking lot due to traffic, but that s just the game you play in

the wifi never worked

parking wasn't a hassle

place to stay, rooms are very clean and organized the staff are very respectful, great back yard pool and not mention the location where everything is close

the breakfast wasn’t that great pretty much served same breakfast food each morning.

with the coronavirus going on the gym was closed.

nice pool

very convenient when traveling with kids

the gym and fitness facilities were closed for “health and safety” concerns

spa tub, heated pool, and breakfast .

spa tub in the room was great the breakfast was good staff was friendly property was clean and safe

i loved the spa bath!

we had car trouble and the hotel let us have a late check out so we could wait on our car to be fixed

cleanliness and spa bath

that the inn and the hotel had their own water park and indoor pool and you could use both facilities

no gym or jacuzzi/hot tub.

they helped us park our truck and trailer and were very courteous

no laundry facilities

the ease of adding an additional night bc the kids didn't want to leave was excellent

the rooms are large and have small kitchenettes. they are very cozy and comfy rooms.

the pool looked nice however, we did not use it

have a free breakfast but did offer a buffet next door but cost way too much even with the discount the hotel

the pool was a huge plus if you have kids (it’s open till 1am) the only thing i seen wrong was stains in the carpet which is okay

clean jets in spa tub so they can be used

very quiet and clean. good breakfast choices.

clean, great breakfast, cozy rooms, and the kids loved the indoor pool!

incredible breakfast and water park. everything was immaculately clean.

breakfast was amazing. the pool area was unbelievable and more

the water park for the kids was so much fun

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

the breakfast was so good i look forward to going back

atmosphere, spa tub and breakfast

the breakfast was exquisite

the only thing i was disappointed in was the pool was nit ready to enjoy.

pool area was great fro kids and adults

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

staff, cleanness, price, pools and hot tub wonderful, and clean

the outdoor pool is large