great bathroom/shower nice and private but with great communal kitchen easy parking

love the staff, the rooms, the views, the peace & quiet, the pubs, the golf course

we had two rooms organised for us within 20 minutes, information on the island tips for golf courses and eating establishments

room clean and basic and suited our needs for a golf trip

location, room was ideal, nice areas outside to sit and the drying room very handy to dry golf gear, all in a very good base for our trip

excellent swimming pool sauna

good eat on 4 single rooms for a golf outing

was a breakfast bar with, cereals, toast, croissants, fruit, yoghurt and fruit juice

clean, amazing view from the room window, wonderful staff, good food, and a bar that's open until 11pm

hotel has pool, squash and table tennis for guests

sometimes wifi and mobile signal was poor

we had dinner in the bar - excellent quality and reasonably priced and

exterior nr the accessible parking was uneven, so made it more difficult to get to the door

very friendly staff and excellent food, best cooked breakfast ever.

lovely decor, relaxed bar and staff were all very attentive and helpful

rooms, friendly staff, plenty of parking

will definitely be back with kids as there is so much to do

the room this time was excellent and even had little built in bunkbeds for the kids

ry important)

wasn't good but there is wifi

the bar reception warm friendly the manager james made us feel any future visits could be made for up

breakfast was well serviced , dinner was excellent service was great , service of staff was

the breakfast was the best i had throughout my

food was delicious (evening meal and full scottish breakfast)

dinner and breakfast great

building was stunning and great bar and restaurant area

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

room was very nice, we was actually upgraded free of charge to the deluxe double which feature a spa bath

breakfast was very good. staff very friendly and helpful

there is a lot of parking

the use of facilities for kids not much time if ure only there one night

planning to retune with the kids too

enough swimmer to keep up with the people going clockwise and didn't want to go in amongst the kids splashing about

breakfast great, room service amazing and not too expensive either

t early)

parking onsite in a beautiful location. great food and service here! everything was perfect

food for room service was particularly good, room was lovely and decor tasteful

great service in the orry bar where we could take our dog.

very nice hotel, room service was good aswell and food very hot on arrival

the late check out is very good and the food cooked was very hot and well cooked

and was able to get an early check in after arriving on an early morning trans-atlantic flight

proximity to airport. bed was extremely comfortable. room service was good.

the room service meal was also quick and delicious

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

little breakfast options if you have an early flight

early breakfast was nice to catch an early flight

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

great breakfast so convenient to the airport

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

it has restaurant and bar with outdoor seating too

wifi open, not secure

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

the breakfast was simply amazing

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

room and bar and restuarant were very good

asked for late check out on booking but didn t stay because if this

superb full scottish breakfast

staff were friendly, bar was good, breakfast was very good. parking on site.

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

neat clean and value for money. free parking at hotel

spa bath with jacuzzi with a mirror tv was a treat in our junior suite

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

quiet, comfortable, fast wifi

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

we had a lovely time relaxing in the spa and having some treatments

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like a council course and not worth the 30 paid to play

lovely big bed and bath plus was very warm and clean and good room service

is located within a golf course

30 pm after a long flight hungry, however staff did allow us to order food in, and ate at the bar with a very good glass of malbec

not nice for my kids to listen to

wifi terrible, barely worked

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

no wifi no spa/pool

was more than big enough, don't normally take breakfast but did on this occasion because it was included and it was lovely

pool and gym

staff friendly and nice breakfast

the staff & food was excellent the beds were very comfortable the spa was also really 3

bar has good selection and no problem getting table at restaurant

room service also available which incurred no extra charges

very good breakfast, despite lockdown. room service was excellent.

selected this castle hotel because the kids really wanted to stay in a castle

parking

the bar and restaurant were very good as was the food at our evening meal

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

the staff were amazing. high standard of breakfast and rooms.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

lovely modern room and very kind staff. the bar was cosy for us too.

very nice staff and cozy bar which also served breakfast

the reception and bar area was very clean and the bedroom felt as though it had been thoroughly cleaned

gym very under equipped

night ordering room service was like i had ordered from a fast food place

central location,room service,nice and clean and comfortable

bar and restaurant in the hotel and options for eating and drinking in the mall

bar food really

had dinner and breakfast both excellent and the staff are very attentive and happy

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

gym , swimming pool , restaurant/pub

staff very friendly great bar great menu lovely food starbucks leisure facilities

room, great en suite, easy on site parking, good breakfast, enjoyable dinner in the restaurant, friendly helpful

also had ev charging in the parking area which is great

breakfast was delicious we had the scottish breakfast

location, plenty of parking, lovely staff, great breakfast choice

wifi rubbish teabags not replenished in room receptionist just didn t seem to exist

i’m a gym user the gym facilities were excellent

the leisure and spa are really good and relaxing

liked this place and deffenatly will go back great gym, great food, staff are so friendly and the place and the beds are fantastic

amazing, dinner was fantastic, room was very clean and perfect for our family of four, swimming pool was great and breakfast was quick and lots of variety

the bar area was very comfortable and warm

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

great food in the restaurant, lovely spa and gym with free use, stunning views

i d requested an early check in and it was handled brilliantly and gave to me free of charge

and cooked breakfast staff were very friendly, nothing was too much trouble i used the spa facilities, pool, steam room and sauna again all very good, towels were freely available as was

great to find laundry facilities

the bar was expensive as it cost £15 for 2 gin and tonics

reception, bar & housekeeping staff all friendly and helpful 5*

breakfast comfortable room with nice design touches good river views late check out at 12

breakfast was great and the hotel location for the show we went to was perfect.

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

there is not any gym, spa, swimming g pool etc.

gym and ideally a small pool

breakfast was amazing

as clean and stylish, perfect for us and our dog breakfast was amazing

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

gym is good, small but well equipped

early check in

very close to secc. great atmosphere. lived the foer and bar area.

good little gym as well

late check out time as standard and good selection at breakfast

our room was very large which was great with 2 kids and the view was stunning over the clyde

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

it didn't have a bar where you could get a drink

clean room, comfortable bed, great bathroom, fast wifi

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

great bar down the road called the slope, which has a great choice of home made food too

the wifi was quick enough for me to watch netflix when i returned of an evening

unfortunately the bar was closed

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

lack of supplies in room. no glasses or bar of soap.

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

the laundry room music and construction below was very loud and annoying

room service, you had to ask for it

basement floor near laundry room

with loads of men sitting around drinking, not ideal if you re staying there with a wife and kids

bad wifi connection

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

we would have cancelled sooner but our kids were exhausted by the time we got to the room

we got an early check in and a late check out

wine in the bar was very expensive but they were my only negatives

it would be lovely to see more choice for vegetarians on the bar menu.

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

free wifi and free view tv on wall

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

travelled with 3 kids, including a 1-year old

room service menu limited for children

loved the pool and room size and fomfort edcellent for kids iim looking to book again hopefully next

the most interesting thing was the spa, the free sauna, steam room, pool, and gym facilities

pool,spar and gym

liked were we had access to the swimming pool and gym

bandwidth of wifi

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

kids complained about no free wifi in the room -premier inn did it.

kids loved it

staff at the reception desk was very helpful and friendly. they were very nice to my kids

complimentary late check out was very much appreciated on last day with long travel ahead

gym is lacking in equipment but ok

room service breakfast 1st morning after our wedding was cold

the young lady in the bar was also a clear asset to the hotel

restaurant, etc) due to how busy we were with wedding, but everything we did experience

place, great bed, great bathroom, very nice food and room service

the breakfast was delicious, i thought it was a nice touch that we were shown to a table in the

quick service, spotless clean and staff were amazing with the kids

kids can’t use pool after 7 which we didn’t know before getting there so we didn’t get a

parking and spa and room very spacious and very good service if need anything at any time

as always, great service, nice room, good breakfast pool and gym both well maintained

and the bar especially the front area where you have an excellent view of the street and can people

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

most staff were helpful, early check

nice bar area

staff was great from getting an early check in to service at the bar to help with a dead battery

bar service was great

room service in the evening on day two was prompt and the food was again delicious and brought by a

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

rooms were clean, nicely decorated, the shower was great, good tv and wifi

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

receptionist and helped with early check in

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

efficient and great staff , appreciated the late check out

was perfect for family; comfortable beds (kids loved the bunks) and great shower

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

bedroom was lovely and kids loved the bunk beds

quick efficient & early check in

great hotel. they gave us an early check in which really helped us out.

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and said

awesome breakfast and excellent location. i particularly loved the gym

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room ready , they took the money off the other room however when i asked for

staff were brilliant, so helpful. great breakfast comfortable beds

late check out at 11am also meant a leisurely pack after breakfast

great breakfast in the morning

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

clean comfy bed nice room excellent breakfast and staff very helpful great location

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

very nice staff , didn t have a meal but bar lovely , room lovely

the girl who served us in the bar and brought our room service up was so lovely and chatty

the girl who served us in the bar and brought our room service up was so lovely and chatty

the staff were always friendly and allowed an early check in

wifi very slow, disappointing

friendly staff , late check out

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

room

we had a beautiful meal & room service for breakfast

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came fast and was the best steak id ever had in my life the big mirror at the desk was

the bar is absolutely top-notch in every way

wifi not secure

bed was so comfy we paid for a late check out

in-room wifi can be a bit temperamental

if a room had been made out of a store room or something) and the wifi just didn't work

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

fabulous location and very luxurious. breakfast was excellent too.

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

monday to thursday the bar closes surprisingly early

very accommodating of late check out request

the free wifi is also non existent in the bedrooms only around the reception

bar and dining facilities were excellent and good value for money

breakfast snd waiting staff very friendly,10/10 for scrambled eggs

arrived earlier than expected and our room was ready we were thankful after travelling early in the morning

had requested an early check in as i was traveling most of the night and i arrived at the hotel pretty tired but

friendly staff. central and late check out was great.

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

expected a larger gym area, but it was perfectly serviceable.

gym and spa was under reconstruction which we weren t aware of when booking which was

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

only thing that wasn t great was the gym

the reception staff were so friendly, the bar staff in the afternoon were lovely.

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

lovely, inviting bar area

food and drinks at the bar are great as well and topped off with a cracking breakfast

the spa although small is so relaxing and an extra special touch when having a night away

wifi kept dropping out only 2 caffeinated coffees in the room

bar was well stocked and staff were always happy to help

wifi was poor, hotel condition was a bit tired.

we were staying for three nights we would have hoped our room would have been restocked but the room service forgot to top up the drinking water, toilet roll, tea bags, hand soap and bath mat

con is that you could here people in the bar nearby in the middle of the night or people walking

the breakfast was nice however the queue was very big on sunday and when we eventually got in there was

we opted to have breakfast and that was also exceptionally good

the staff were very friendly and my son loved the swimming pool

welcome at the gym when we went to look around was not so good .

the room service that starts at 9 at night only has three items in the menu.

excellent room service

from the slight room service issue

was able to get an early check in and have facilities to hold luggage after check out

we ordered room service and it was absolutely delicious as was breakfast

com and then paid extra 25 for late check out