before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

i like the service, hotel was clean, comfortable rooms, and pool was cool.

excellent hotel airport shuttle

wifi was really slow

i liked how they were able to give you a ride to the airport and had included breakfast

breakfast opens late for us travelers. was not available for us.

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

breakfast was nice and served on time

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

i had a gorgeous balcony room, fabulous pool, bar and dining area

the pool itself was good size and perfect as for watching sunsets

my room had a great sea/pool view from the terrace

beach, pool, spa, friendliness

great place for family with kids.

liked everything great breakfast we used the bikes and the kayaks

breakfast where excellent!!!

the pool was pretty small and the private beach dirty

very helpful staff lovely pool and

small hotel

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

from parking spot to the elevator you have to walk and take some stairs

parking was very difficult

indoor pool was closed and the outdoor pool looked no so much clean, but i guess all this is due to the

no room service. the restaurant area gets too hot. is expensive.

the glasses are dirty, the indoor swimming pool as well

location with great breakfast and super nice staff

the breakfast buffet and the beach club.

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

good indoor pool, very clean, good breakfast (but not included) nice mall in front of the hotel.

nice swimming pool area

valet parking is

the restaurant is not the best but their breakfast was good and their room service was very fast

very nice property. very clean, good location, good parking. very friendly staff.

we had a great time at the pool, and the poolside service was first-rate

the facilities are great for families

the breakfast was delicious the pool is gorgeous, clean the price was

i don’t eat the breakfast there

breakfast was included

nice pool area with a bar

the breakfast was delicious the pool is gorgeous, clean the price was

breakfast bufet can improve, too many people, not a lot of seating space.

no good option of breakfast for vegetarians

breakfast was fine and the staff was super friendly all the time

breakfast was taste less elevators were complicates

everything. everything was excellent! the pool, the gym, the room... everything!

location to restaurants, breakfast, although it was not located in the same building.

great location, staff very helpful, breakfast very good definitely i will come back.

we also enjoyed the breakfast

breakfast was good, nice pools, funcional wifi, clean and silent

the breakfast was offered at a different hotel, which made it inconvenient.

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

room service & location

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

i like everything the pool, food , services

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

elevators not working tv with distortion cold water dirty curtains valet parking very rude

they have a mandatory use of valet parking if you wanna use the

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

has good parking and grocery shops around

rapido wifi, muy bien instalacion de enchufa y seguridad.

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

bed was confortable and the pool area is big

liked that there was a gym and a sauna

kids complained every time we walk by )pool was okay price to much for this place

they had a very nice pool that was nice to swim in

wonderful location, great staff and we loved the pool.

gym did not have enough equipments and so small, swimming pool small and not clean.

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

good equiped with gym, pool and play area for children

the swimming pool and the room. it clean and comfortable

the hotel provides beach chairs and umbrellas to their guests with bar service

swimming pool is great and with towel service

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

the large pool area is a major plus

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

has a nice pool, good location, several oxxo bearby, block from the sea

pool is really good

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

great for kids

good wifi for remore work

iove the customer service and excellent room service !

the pool was clean

the service at the pool bar is not good

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

the breakfast buffet was great

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

breakfast was not worth the money.

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the pool is well maintained

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

location was excellent, parking available

nice pool area very sad

size, lobby,parking

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

beautiful setting on the beach, lovely pool and restaurant. good value.

the valet parking wouldn t even say hello and had very little interaction with customers

maybe a cleaner pool.

the other issue is with the pool towels

location is great and pool is big enough and was clean.

the pool, location and service is amazing!! rooms are roomy and very clean!!

the gym is a little bit small, but it works well if you need to do some exercise

the hotel is very loud from the street and from the pool

safe parking, friendly staff, beautiful views and spacious balcony

air conditioner flooded my room, the restaurant was not the best and the pool was small

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

nice beach near about 100 metres. jazuzzi and pool was nice.

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

pool is amazing. walking distance to the beach. has several beach access.

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

pool was a good size, you have access to the beach via steps, but not directly by the hotel , 100

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

the view of the ocean was amazing, the pool was nice and the breakfast was really good

access to the beach bars and clubs around breakfast buffet included beautiful view to the

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

breakfast included, swimming pool was nice, nice and comfy

breakfast was very good

the breakfast was very tasty

the breakfast was basic but good

breakfast was good, except that most of the time there was only one main dish, the attention i

the swimming pool is just enough family with kids up to 12 years

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

breakfast was great. the meal was very good but on the expensive side

one of the highlights was the included breakfast, it was fantastic, with a variety of options that were both fresh and delicious

cluded) - staff were very friendly and helpful